I come to Chipotle a couple times a week, but I came in tonight and received the best service I ever have due to a man named Jimmy. He was very polite and helpful to my wife and I despite it being slammed with people. Thanks Jimmy! read more

Place always looks clean and the service is crazy fast!!! The team always makes me feel welcomed and the food is always fresh whether I order online or not. Sad the company doesn't sell margaritas anymore but cheers to team and management read more

Well against better judgement we ate at Chipotle in Midland Texas at 11:00 am on January 23, 2019 and by 7 pm full blown case of food poisoning! It was terrible and cost both of us a day of recovery and still pounding head and working up the courage to have a cracker. One missed flight one missed day sure was an expensive lunch. Good bye Chipotle... forever! read more

Okay, I'm sitting in this Chipotle right now. I drove two hours just to eat this veggie burrito bowl. I moved to San Angelo from a place where all food is everywhere (oh, hey New York City). I'm not used to being deprived of... anything. But the Air Force told me I have to move to a Chipotle-less town in West Texas. At first, I was fine. I said, "Sure, Freebirds isn't as good as Chipotle, but they're just different. Freebirds will suffice." Oh, how wrong I was. As the weeks went on, I realized after multiple trips to Freebirds, my burrito bowl fix just wasn't happening. My needs grew stronger, and I knew this Chipotle lie here in Midland, a 2-hour drive away. Finally, I got in the car and drove. I rejoiced when I saw the storefront after the long drive. When I got inside, I couldn't help but smile like a psycho as I ordered my burrito bowl. I couldn't stop myself from shouting, "I DROVE TWO HOURS FOR THIS MOMENT." Every employee working the line was shocked and stuffed my burrito bowl till it was overflowing. No, I could never finish it, but that isn't the point. Then I got to the cash register, and it was already paid for. PLUS THIS BURRITO BOWL IS DELICIOUS AND I'M IN HEAVEN. Small victories for this Airman from NYC. read more

If you're reading this, take a minute and revalue your priorities. This is Chipoltle. You know what's it's about: pick a meat, pick veggies, pick sauce and stuff your face lol. I'll give you a tip, if you asked for mixed options you'll get a bigger burrito: bowl vs burrito. Mix chicken and steak. Mix brown and white rice. Lol. That said, now feel confident about eating here and actually go for the tofu option (sofritas) it's spicy and actually tastes amazing. Ok, we're done now lol read more

To start the atmosphere is wonderful and the staff is above par and the food is to die for. I eat chipotle twice a day and I never get tired of it. read more

This is the WORST Chipotle I have ever been to! The line moved TERRIBLY slow, my burrito was significantly under-portioned, they put about THREE little drops of sour cream, the white AND brown rice had WAY too much lime juice, the chips we ordered were completely stale and there were CHUNKS of salt crystals on the chips! They were not even worth eating when we got back to our hotel room with our food. I won't ever go to this location again. read more

Walked in happy to get a burrito I hadn't had in a while. Walked to the front stood there about 2 minutes no other customer was in the restaurant. Four employees at the front but just looked and decided it was easier to ignore a customer. Tried to get their attention and was just ignored. Forget Chipotle from now on!! read more

I order delivery from uber eats and these mfs gave me half a scoop of rice and 5 pieces of meat in my burrito bowl for 13 dollars. Fucking wild read more

Good fresh food. Nice and clean, but not alot of seating. Nothing too special. It's a little nicer and better quality than Freebirds, but the vibe is better at FBs. They serve margarita's here though - Haven't tried one yet... read more

Ordered two burrito bowls on Ubereats. The order came with no utensils and I had to drive out to another nearby restaurant to get utensils. Clearly highly incompetent staff. I then called to complain and the person who answered could not have cared less read more

Is it just me or does this location not have all the menu items available at other Chipotles? This location is tiny and super crowded at lunch. I agree with the other reviews who stated that the food was bland and ( the meat) overcooked. I've eaten at Chipotles here and there and always been satisfied, this location is missing something though. It was like eating a bowl of "meh" even with just about every "fixin" they offered. I will give credit regarding the cleanliness of the place. Seemed to be pretty spot on in that regard. Service was reasonable also. I never thought I'd say this but freebirds is definitely better. read more

Went the other night at about 8:00pm and was told they were out of lettuce and queso. Walk to the register and see a worker making a burrito with lettuce and queso. Every unorganized and poorly managed. read more

Went in April 2014.Good food and service. The location is tiny. This location is super packed, and when lines go out of the door it has more people than the fire code decided number of 59. Don't know why they got such a small place. Hope they have room to expand. Anyway, I liked the manager a white guy who handled the crew and the crowd well when they ran out of black beans as well as paper bowls on a late night. Good service and good team. read more

This place has the worst customer service. There is no leadership. I have walked out last two times I've been to this location.

You can never go wrong with chipotle! I usually have a great experience but today the lady that was making my bowl couldn't hear what I was saying for some odd reason. I'd tell her white rice, she would ask brown. I said pento beans, she gave me black beans. I said Barbacoa, she said chicken. I said mild she gave me medium. She was extremely quick to put everything in my bowl that I couldn't correct her before she slapped it in the bowl. When I told her my bowl was wrong, she insisted that's what I said. 3 things wrong in a bowl I always get, never change anything. I definitely know it was not me. Instead of arguing with her, I took my bowl and left. Idk what is up with the employees but if you don't like your job, find another one. Poor attitudes make it a bad experience for the customers. I'll definitely get chipotle again (it's my favorite) but if it comes with another bad attitude employee, it will probably be my last visit at this midland location. read more

Always a nice experience when I visit here. At times I feel like they are stingy with the guacamole, however after mentioning it to the management they fix that right away! Clean, friendly, and speedy service! It's gotten to the point where the servers recognize me. Pretty tasty TexMex! read more

Chipotle Mexican Grill - Mexican Near Me - Midland, Texas

Waiting outside right now for my food that was supposed to be ready 20 minutes ago. I ordered online, this already paid. There are 13 people outside doing the same thing. There is no one in line on the inside. So I could have gotten in line 20 minutes ago and been back at work by now. This place is so disorganized. When I finally get my food, I would bet $100 I won't have my drink or a fork or a napkin. This is the last time I am coming here. I have given them too many chances. read more

I live in Plano Texas and i am use to going to the Chipotle there and apparently use to their serving size. When I went to the one here Midland and asked for chicken on in my bowl the girl put half a spoon of chicken in there and when I asked her for more she wanted to charge me double. Any way so I told put double then but use full scoops not half she then rolls her eyes. This place really is to be avoided if you are use to normal Chipotles. read more

The last time I was in, I was pleased. Then I realized the health inspector was in and they were on their best behavior. Went in today and it was a mess-empty chip bags left open and falling on the floor; marinade in an open blender with a spoon left in the container. The staff is rude and "slop" the food together like they're doing me a favor by serving. I took a couple of bites then lost my appetite and threw my food away. When I left I realized the mess was still on the back counter and no staff could be seen or heard. I won't be back! read more

I've been to chipotle across the country and well, leave it to Midland to ruin a perfectly good franchise. I always order a super chicken burrito with the cheese melted before assembly. It always costs 10 bucks. This place tried to charge me 12.50 for that with chips and drink last time, ok. I come back mostly for the clean bathroom, and this time they tried to charge me 15 with no chips and drink. The price is different every time. The employees, bless their hearts, are trying to keep up with the lunch crowd, and despite common sense this town has a fundamental difference between the rest of the world's definition of a burrito and what Midland thinks is a burrito. Chipotle has lost my business in this division, if not the whole state, and has cast itself into the scrap heap along with rosas, taco bell, del taco, and jumburrito. Sorry, because when the price is right the food was decent comparatively. Sometimes you just have to walk away. Sure am glad I'm not a shareholder or this location's franchise operator, otherwise I would restructure things immediately. read more

Calm down people, it's not like there's not a whole lot of Mexican restaurants in Midland that don't serve the same food as Chipotle. Some do a better job but lack the quickness of Chipotle, Martinez Bakery. Some have a nice atmosphere but not great food, Abuelos. Others have both, Rosas. But it's just a little different here at Chipotle because they are limited on seating area, food choices, food is good but they sure are stingy with the portions. Did I mention the music is LOUD! Service is lackluster. Overall a mediocre experience. read more

Really disappointed. Steak burrito was suuuuper spicy (I ordered mild salsa) and had very little flavor otherwise. The workers were either ignoring what I was saying or couldn't hear correctly due to the excessively loud music, but somehow I ended up with some queso and chips. It was gross. There was no flavor and it had a curdled-like texture. After trying my kid's chicken, I figured out why he refused to eat. It was ridiculously spicy, too. Not impressed and this won't be a repeat. read more

I am only giving 1 star because 0 is not allowed. By far the worst Chipotle I've been to. Service was terrible to start with. I always order a salad, this is the second time in a row they have not had salad dressing. I usually get grilled chicken, however the chicken was extremely burned. I opted for shredded beef on this visit. The food prep area was extremely dirty. As I started eating I found the beef to be extremely fatty! My friend started eating and but down on a piece a plastic in her bowl. Our visit was extremely disappointing. She asked for a refund and I threw my bowl away. We opts to go to another restaurant to dine. read more

I've ordered from here once before and it was good, not great. This time I ordered the exact same thing and it was drastically different. I'm not sure what changed, maybe management, maybe staff, maybe something else. Either way, it was not good. Burrito bowls in the past have been full, ACTUALLY full. Not Lay's bag of chips full. It would fill up the container. This time, not only did it not clear the rim, it didn't even spread out in the entire bottom of the bowl. If I compared it to "cups", a regular full bowl is about 6 "cups" and this measly overpriced scrap is about 2 1/2 "cups". I don't know what changed, but if this is what I'm paying for, more cardboard and aluminum than food I will NOT be returning. read more

I like this Chipotle for a lot of reasons. The price is what you would expect when go to a restaurant that has a vetted supply chain. The meat is rarely burnt. The sour cream usually tastes fresh. I haven't seen flies inside yet. The seating area has been clean every time I went there as well as the bathroom. The bathroom "utilities" have been in working order and stocked. The hours are great and convenient. The music volume is great. Things I don't like about this location are minor. It is mainly management. This is a hard problem to fix due to employee turnover. Enforcement of the guidelines is key. The person in charge of selecting the grill employee has been unwise. The grill employee was unsanitary in the past and apathetic. The employees could be more alert to customer arrival. The serving line replacing food after it had been rejected from the server's mistake is unacceptable. The air conditioning could be cooler but is sufficient. read more

I take back my previous review because the quality and service at this Chipotle has gone downhill. For the past two months I have come here on Saturdays at 11:00 a.m. They NEVER open on time and are never prepared. I guess Chipotle caught the Midland customer service disease...symptoms: subpar service. Today the tortilla tasted like it was past its expiry date. The fountain drinks were not available. When informing the staff about the drinks they didn't seem to care. This Chipotle brings shame to the chain. read more

First of all I love Chipotle. I've loved it since the first time I had it in Gainesville Florida. I love the burritos but have now learned to enjoy the bowl. This one here is a medium size restaurant. They place is clean and the staff is fast. The food taste the same as always. So consistency is great. I got the Half chicken and half Barbacoa bowl with brown rice , chipotle salsa, sour cream and lettuce. I like the mild salsa also but not a fan of the onions. So i always ask if they can just give me the juice. And this place did the best to do that for me. It's hard when you are still picky. But it's always a plus when the staff does everything to help. I also order the chips. You have to get the chips. Made daily and with lime juice and sea salt. I eat them with my bowl. I have a technique on how I eat my with my chips or a madness. But it works great for me. Over all I always have a great experience eating at Chipotle. I'm glad that even in Midland in the desert they don't skimp out on you. Weather here in Midland or in Chicago, Cincinnati, Denver, San Diego or any where else in this country it's always a great place to eat. Oh yes if you like veggie burritos they make these here also. read more

This chipotle uses back and thy dark chicken cuts. If you like popping and rubbery sounds as you chew and paying high$$ , this is your place. Steak cuts are no better. Are here twice tried both yuck. read more

Chipotle Mexican Grill - Mexican Near Me - Midland, Texas

It's chipotle. Can't really go wrong. Average location. Steak was cooked a little too long. Don't understand all the other negative reviews. I've been here multiple times and never been disappointed. The employees are quick and everything was pretty well stocked. A couple of the smoked Tabasco sauces were empty though. Clean like every other location. Can't complain. Not exceptional but not bad. read more

My food was great steaming hot pretty good for being I came in around 845 pm they where cleaning up and it looked like they got slammed during the day but my food was fresh and I was a very happy customer they where fast and polite thank you. Will be back read more

Will not be coming back. The food is not that good, and it is overpriced. The steak was unchewable, the kids cheese quesadilla meal was pathetic, and the lettuce had a weird awful taste. The atmosphere sucks we were ready to leave after 5 minutes of being there. I gave it 2 stars because the fountain drinks where good. If you are looking for a better place like this I would recommend saving your money and going to free birds. read more

Horrible! The chicken was burned to the point where I couldn't eat it. I don't live close to the place so it was disappointing that I couldn't even finish the meal. Other than that place was clean and staff was friendly. read more

This was probably the worst Chipotle I have been to. They were very stingy with the portion sizes. The amount of salad dressing they gave only just covered the bottom of the little cup they put it in. All of the fountain drinks tasted like they had recently cleaned the machine and didn't bother to rinse the cleaner off. The food tasted normal, at least. read more

Had a really good experience at this Chipotle. Everything was fresh, the workers were extremely nice despite it being quite busy. Would definitely recommend. read more

Not pleased with our visit tonight! We have been excited to finally have a Chipotle but we're very disappointed with our experience. The place was dirty, the rice was undercooked, SOMETHING was WAY too spicy in our bowls, and they don't use RO water in their fountain drinks...gross! Also they were out of chips and tried to charge us over $2 for guacamole! To top it off they had the temperature too low and it was freezing inside. Very disappointed and we probably won't be back! read more

I ordered a bowl to go as usual, but the area where my food was prepared was full of sour cream, cheese and other ingredients that ended up on the bottom of my bowl. I mentioned it to the server and was dismissed. If he would have made some kind of effort, like given me another bowl or wiping off the bottom of my bowl, I would have walked out and not posted. Instead I took a closer look, and noticed that most of the dining room tables were dirty as well as the drink station, and on my way into the store I literally had to watch my step or step in food. Not fresh food but salsa that was half dry and brown. It had been there a while. All he had to do was be nice, and I would have walked my happy ass out the door with my eyes closed. I'll post a follow-up review and include pictures next time. read more

We had Chipotle cater our party last night. It was a BIG hit with everyone. They gave us everything we needed. When I arrived to pick-up the Order, the girls there were very friendly and carried my order to my vehicle. Shout-out to Sarahi, Amber & Erin employees @ the Midland location! Great job ladies!! The only two items that would have made this review a 5-star instead of 4 would be for them to have given us a larger serving of our meats, one container less of each condiment, and instructions on how to work the trays and flammable warmers for the food (our bean tray almost burnt all the way through). Other than this, we will definitely be using them again to cater our parties! read more

I'm not a Chipotle fan boy at all but I enjoy it. Service is fast, menu is simple and great atmosphere. The food is a tad pricey but worth it. I always get the bowl with steak. Delicious read more

Chipotle used to be my favorite place to eat but after my experience today i don't thing ill be returning. I noticed the change to smaller bowls last year but this is getting ridiculous. The contents, flattened out hardly reached the middle of the bowl. They failed to drain the beans, leaving a sopping mess. I asked for guac, which is extra (as we all know) and i get approx. a tablespoon put in my bowl...wtf? To add insult to injury, the guac was nasty - not only did i have the tough and inedible bit of the avocado, it accounted for like 30% of what they gave me! Same thing goes for the sour cream, i got approx. a tablespoon of that also. The steak was NASTY, there where bits of fat and it was overcooked and dry. About half of the steak i couldn't eat due to how chewy and tough it was. This wasn't a bowl, it was a soup. Y'all need to step up and fix this...this is West Texas and there are plenty of other places to get fast Mexican food. Disappointed. read more