I was visiting Augusta and had a lot of work to do ended up not eating all day. I thought to order a late dinner from a local chipotle (why not get some good reliable, semi healthy food delivered before I head to bed?). Unfortunately, when the food arrived (on time) to our home, it was the worse wrapped burrito I'd ever received from chipotle so I messaged chipotle to give them a heads up that despite having FOUR wrapper used for one burrito, there was still juice leaking out. I got a message back that they would work on training. I figure it was the night crew and close to closing so they were probably rushing. So the next day, I made the same (mistake) decision to order lunch from them as we were also working all day and ... well, I'll let the pictures speak for themselves. It happened on two separate days at different times. I didn't know if the staff just does a worse job if the food is for delivery or if the staff is not the best at wrapping the burritos but it really was a sub par experience. I will not be ordering from the chipotle again, which is unfortunate because it's the only one in Augusta. read more

Chipotle Mexican Grill - Sofritas burrito freshly unwrapped and taken out of the bag. - Mexican Near Me - North Augusta, South Carolina

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Used to live in Texas, but had to move to the Georgia South Carolina line and it seems any chipotle I have gone to outside of Texas cannot earn a better than three star, so let's talk about this location, the chicken was chewy and the steak had a lot of fat And seems like gristle in it. Other than that the rest of the burrito bowl was great and the employees were super friendly, and the place was clean. read more

February 5th, 8:40pm crew YOU GUYS DESERVE A RAISE & PAID PREMIUM INSURANCE & VACATION DAYS. The blonde guy serving my food said "Well you know why? Because I love food & I understand you." & if that ain't the best customer service representation you've ever heard then I don't know. There's an morning/lunch server that micro-manages the serving down to just 2 table spoons worth of a serving which is absolutely ridiculous especially what we pay for. Keep him in the back, crew members watch your customer's faces when you serve, you can see the excitement that they came in with turn straight into a disappointment. read more

It's 1 45pm Thursday Store is quite, but the energy is good.. International Background Music is very good.. Service exceptional. Advised young lady of my citrus allergy. She understood and Immediately went to the back to get fresh unprepared , natural foods for me. And made suggestions how I would enjoy my meal. The flavors , the taste and the portion sizes made this a favorite. Yes We will return Yes I highly recommend Juanita read more

I don't know how you guys guys don't love this place I'm 13 years old and these are some of the nicest people I've ever met. The food is amazing and I see bad reviews about one singular time they messed up. Everyone makes mistakes you guys are amazing. read more

This is not your father's Chipotle. I've been a fan of the chain for years frequenting their locations across 4 states in the southeast. I've always been happy with the portions and felt the money spent was worth the quality of the product. That was until now. On my most recent visit I ordered 3 chicken bowls. What I got was mostly lumpy rice, a skittering of beans, a few tiny pieces of chicken and a few leaves of lettuce. I'm not sure if this is a general Chipotle issue or just a problem with this local franchise but I'd avoid this place. read more

The lady manager at that store yesterday was insanely rude. Somebody needs to have a talk with her. All I asked for was to get my order corrected and she cussed me out! Not going there ever again! read more

Ordered a burrito, burrito bowl, small queso, small quac, two bags of chips. Missing half of our order!!! No burrito BOWL or two bags of chips!! Called the store multiple times and no answers with an automated system. read more

Ordered online to pick up. Order status was reported as Ready when I arrived to pick it up. They had not started the order yet. I waited 15 minutes before finally getting the order and one of the burrito bowls was missing the queso that we paid extra for (which we did not find out until we got home and opened the bowls). This service was inexcusable, inaccurate (order reported as Ready when not started, and an extra charge item was not provided in the order), and nothing was offered in exchange for the delay. read more

This was my first time visiting this location. There was lots of parking and there was no wait although I went during lunch time. I ordered a bowl with chicken and steak. It was about $10. The meat was flavored well, but the steak was not edible. I picked it all out. It was very tough. I think I was chewing on fat or cartilage. I'm not sure, but my tongue wouldn't let it pass. Next time, I'll just stick with chicken. I'm not that big of a fan of Chipotle, but every time I eat Chipotle, it's refreshing and I don't feel sluggish. read more

Chipotle Mexican Grill - Mexican Near Me - North Augusta, South Carolina

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I've been here 3 times and they're stingy with the portions. Today I barely got any carnitas for my bowl and some of the meat was chunks that weren't cut up. Probably won't eat here any longer. If they start serving the appropriate portions for meat, I'd come back. read more

Chipotle Mexican Grill - Carnitas Bowl - Mexican Near Me - North Augusta, South Carolina

I got a pretty big burrito with barbacoa, brown rice, guacamole, tomato salsa, lettuce, sour cream, cheese, and queso. It was delicious! It was loaded and falling out of the burrito when i was trying to eat it and totally messy which means i ordered it exactly perfect. 5 stars read more

Chipotle Mexican Grill - Burrito! - Mexican Near Me - North Augusta, South Carolina

Just ordered they are giving you less on your bowl,the sour cream is watered down,on the tv commercial they show you lots of fresh ingredients,the only cooked veggies I saw was peppers and onions,they are very fugal with them.To my it still lots of carbs ,they want to load the dish up with rice and beans. Cheap,I gave them another go ,I am out. read more

Chipotle Mexican Grill - Mexican Near Me - North Augusta, South Carolina

Sometimes you just need a chicken bowl after a very long day. Honestly it had been awhile since I had tried Chipotle since the whole meat make you sick mess. What stood out about this location was the customer service, I did not get the young lady that made my bowl name. However she was super duper friendly and was on point getting the line moving quickly. With the shortage of workers out there I know its hard to find good people in the service industry. But this young lady that was working 08/10 around 5:30 needs to be put in a management program somewhere!!! I love too see young people doing good, its rare and welcome. Okay okay back to the food. It was still hot, tasty and fresh by the time I got home. No complaints at all very delicious. read more

One of my North Augusta, SC go-to restaurants is Chipotle Mexican Grill. My #1 place to get guacamole is Chipotle. Always fresh and perfectly made. Steak tacos were fresh and food was hot. Friendly customer service. Masks required. read more

Chipotle Mexican Grill - Steak tacos and chips with guacamole - Mexican Near Me - North Augusta, South Carolina

So disappointed with the service and food on Tuesday 2/20 at about 5 pm. I called my order in and it was not ready when I arrived. The staff was not friendly and the manager? was quite rude to be honest read more

They hooked me up with the portions, it was crazy. 10/10 Chicken BowlTriangular Chips read more

Chipotle Mexican Grill - Massive bowl - Mexican Near Me - North Augusta, South Carolina

Hurray, a Chipotle has opened up closer to Augusta! I've been a loyal Chipotle fan for 20 years and even though the quality and portions have gotten smaller, at least the prices haven't hiked up too much so I can't complain much there. This location is pretty much your standard brick and mortar fast food joint and nothing sets it apart from the others whatsoever. I can walk in, order the exact same thing I've been ordering for years and count on the fact that nothing has deviated from the status quo. I do enjoy the queso option but really wish I could have it slapped on my burrito bowl instead of putting in a 4 oz. solo cup on the side but I can understand the need to portion every drop of sauce and grain of rice. They're a business after all. The most troublesome factor that keeps me from coming here every day is the fact that the burritos bowls are indeed smaller. The only reason I can confidently cling to this claim is because of my many photos of high school outings at my local Chipotle. Back when they still had red baskets, weird aluminum art on the walls and those Nantucket Nectars. If only the portions could be a tad healthier, this place could give Diablos and Moe's some real competition. read more

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Ordered through Uber Eats and several items not included on my burrito. No guacamole, salsa, or sour cream.

Whoever the lazy rats were who made my food, you deserve the worst year ever. I ordered the food and had it delivered, I ordered several bowls and instead of the tin tops, those LAZY RATS put TIN FOIL on top of of the food. And they were BOLD to literally add ZERO rice to the bowls, and if it did at rice then it was at most two teaspoons of rice. Whoever did that, I hope your manager sees this and hunts you down like RATS to fire you. Had me more mad than when chipotle gave UNDER COOKED RICE that was somehow over cooked in other parts. read more

The first time I tried Chipotle Mexican Grill was in Chicago about 15 years ago. The food was okay, nothing really remarkable about it. This new Chipotle opened up in North Augusta so I thought I would give them a second chance. The staff was very friendly but the food again was nothing remarkable. If you like Chipotle this place will not disappoint BUT if you like authentic Mexican food and search Yelp for "Taqueria" you will find much better. read more

Chipotle Mexican Grill - $1.95 for guac? - Mexican Near Me - North Augusta, South Carolina

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Wow, expensive is an understatement. I will say the portion was decent but for the same price you can get two meals at the local Mexican restaurant... First and last visit. It gave me an upset stomach within 20 minutes or so. UGH!! read more

I wish they had a class where the could learn how to wrap burritos right! A stupid ness every time I go there to give them an other opportunity! read more

So it's pretty much your standard Chipotle, the service was adequate but with smaller portions and an overall meh flavor. I stepped up to order and was greeted with a smile and polite service. They answered my questions and were as bubbly as they could be. The 3 stars are for that. I ordered a burrito bowl with chicken, no quac or sour cream, etc. If I pay $10, please fill the bowl up with food or get smaller bowls. My expectations were unfulfilled and the food tasted as if it had been sitting out for a while. I'm no stranger to Chipotle and didn't expect to be blown away, but I was still left disappointed. Overall impression: Meh. read more

It's been awhile since coming here after all the people getting sick across the country from their food but I heard on the news about the beef the used is antibiotics free Less than mc Donald's and dairy Queen and Wendy's why come for a nice fresh steak bowl with my favorite ingredients. Walking in at 7:30pm only a few customers hanging in I went straight to the order line and placed an order. Asked what my condiments were and of course I had it Togo because the new season of Jack Ryan comes on tonight on Amazon prime! Made it home and food was delicious and still hot after that 5 minute ride. A clean store and friendly staff I will return here soon. No pictures of my meal because it was so good and I was really hungry! LOL! read more

In the North Augusta area on a Sunday evening and looking for a place to grab a decent. I arrived a little after 7:00 p.m. and it was obvious that the crew was already working on their closing activities. I ordered a chicken fajita salad with a side of gauc and chips. Overall, everything was below average. After all of Chipotle's food service issues, I was very surprized tha the chicken in my salad was only luke warm. The bag of chips that I was given had way too much salt plus there were very few full size triangular chips. The chips were mostly small slivers that were unuseable for ipping the gauc. Finally, the gauc was decent but not up to the typical Chipotle quality and taste for gauc. Unlikely that I'll visit this location again, as there are least two other Chipotle-like burrito restaurants in North Augusta. read more

I went to this location around 2 pm yesterday. Lobby only had 2 customers dining. They seemed to have a fair amount of door dash orders, there were 3 people ahead of me, a couple then directly behind me an employee in line to order. The couple ahead of her moved on through, and the employee ordering, along with an employee manager were at a complete stand still wrapped up in a conversation. No need for the order line to be stalled at all, yet the two had a really nice chat, while I'm standing back in line. I was not initially greeted, no be right with you, nothing. When they finally decide to proceed, they stay immersed in conversation, walking toward the cash register. The employee that comes up and greets me with a genuinely nice hello, suddenly changes her attitude a total 180 as soon as she sensed I was annoyed. I finally sit down to eat, got a burrito with brown rice, and the rice was crunchy from being old. Such a disappointment all the way around. read more

Horrible. I am not sure why anyone would eat at Chipotle. The food and service is terrible, not to mention overpriced. At lunch time, you would expect them to have stuff prepared and stocked. read more

I've been to Chipotle in different cities, but this one is by far the cleanest with the friendliest staff. The food was good, about the same as others I have been to. Giving it 5 stars for the great atmosphere at this specific one; will probably be coming again soon! read more

We got a bowl with chicken. It was good. Also got tacos steak. Not good meat was to chewy to eat. But this is what got me. We ordered a large chips and it had 30 chips. The bag was only like inch and a half with chips. read more

I'm from the North Augusta area. Was riding through and saw that a Chipotle blessed my agates. I was extremely excited. I haven't been in the area in a while. It's great to see the area catching up. There was ample parking, and a very clean store. Emily was very personable, cool, and the GREATEST saleswoman manager (I think) that I've ever been blessed to witness. Even sold me on the chips. Portion size was amazing. Thanks Emily. Will DEFINITELY be back. read more

We decided to try Chipotle today. It was just ok. Nothing special or different like we were hoping. We had a chicken bowl, a steak bowl, 1 small bag of tortilla chips with a very small order of queso and 2 regular fountain drinks for $26. Nice people and service but the food was just ok. The only thing I can compare it to is Taco Bell and Diablos because we have ordered the "bowls" from each place. For the money vs food, I compare it to Taco Bell with x 3 the price of TB. Just our opinion but Diablos is much higher quality food for same if not a little bit cheaper price. read more

First time ever going to chipotle and I have been violently ill since 7 hours after eating there. I thought the stigma surrounding chipotle was gone, boy was I wrong. Unless you want to get sick, don't go there. read more