DONT EAT HERE!! The workers are extremely rude and they didn't have any sour cream or cheese. what is the point of chipotle if they're not gonna have these things? also, Brandon was on his phone while he was working. I don't know why he's questioning me if this is my bowl whether or not if I just ordered it. read more

Chipotle Mexican Grill - Mexican Near Me - San Antonio, Texas

Filling food, quick service, what more could you want at Chipotle? I've been to this location twice and both times were solid visits. It's a smaller restaurant that was neither the cleanest nor dirtiest on both occasions, and though the employees weren't exactly full of smiles, they were by no means rude. If nothing else, they're quick on the food line and helpful if you have questions. The food is always fresh and hot, and they never skimp on the serving size. This last time I ordered a Chicken Burrito Bowl with White Rice, Black Beans, Queso, Sour Cream, and Cheese. They prepared my order with enough of each ingredient so that I didn't feel like I was lacking for any one particular thing. The Chicken wasn't too fatty but was still pretty moist, the Rice was soft and fluffy, and the Beans weren't over or undercooked. The Sour Cream, Queso, and shredded Cheese made for excellent creamy toppings. The Burrito Bowl as a whole made for an excellent and satisfying hearty meal that was absolutely packed with protein. If you need a quick bite downtown, stop by this Chipotle! read more

Chipotle Mexican Grill - Chicken Burrito Bowl (with White Rice, Black Beans, Queso, Sour Cream, and Cheese) - Mexican Near Me - San Antonio, Texas

Dinner this week was on the go. Stopped by this location and was not a happy camper. The portions were small ... i got the large chips and my friend got the small. Almost NO difference. The staff was okay but little annoyed that I wanted to make some decisions ... no one was behind me in line. read more

I feel like Chipotle's is kind of like Taco Bell but much better. You can almost always guarantee a tasty meal when you go here. They carefully create menu items that will appeal to the masses. This particular store has a lot of mediocre reviews, probably because it's right in the middle of San Antonio, but you know what? It's not bad. YES they run out of items, YES the employees attitudes are ok, nothing great. They are stingy with the protein and they should improve on that. But this place gets the job done. It's done your way; you can select exactly what you want and truth be told, their salsa is pretty darn good - actually better than some places down the street. I get the appeal and it was a convenient place to grab a meal. read more

Chipotle Mexican Grill - Mexican Near Me - San Antonio, Texas

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I opened my bowl hungry as fuck just for there to be no meat in my bowl like why would y'all do that? I'm so pissed. I hate y'all. I hope y'all go out of fucking business. read more

I was staying at a nearby hotel, this Chipotle was walking distance. Portions were a decent size and the food was hot and fresh. I took my order to go and they tossed in extra chips, maybe because it we late and they needed to get rid of some. The staff was friendly and my order was quick. read more

I'm so happy there's a Chipotle right off the River Walk, where I usually stay when I'm in San Antonio. Reason being, all the food I've ever had on the River Walk is overpriced garbage. The food at this location is tasty but I felt like they were a little stingy with their protein and guacamole portions. The employees weren't especially nice but not rude either but very efficient when pumping out burritos and bowls. However I will say this location seemed a little disheveled and messy and it didn't seem super busy to warrant that. I will definitely return to this location next time I'm in the area because I want good quality affordable food and the River Walk does not offer that! read more

Chipotle Mexican Grill - Outside - Mexican Near Me - San Antonio, Texas

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Needed something quick for lunch while in town for a conference. Considering it was lunchtime, the lines weren't too long. I was in and out. There weren't too many seating options. I took my order to go. I got a chicken bowl, but it was kinda sparse and didn't have much flavor. Again, I just needed something quick, and this got the job done! read more

The place was out of everything. We waited in line for thirty minutes with our warning of everything that was out. read more

Chipotle Mexican Grill - This place was out of everything and the line was super long without giving a warning for eating a sour cream salad. - Mexican Near Me - San Antonio, Texas

As always good is pretty good. Unfortunately they were hit pretty hard with an event happening downtown and they were not ready for it. They had no more salsa, no more sour cream, and low on the chicken. The service was still pretty decent she was nice, however it was very very slow. Any trash was absolutely climbing up the wall, and the homemade drinks were not made or had run out. read more

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Food was decent, Now let me warn y'all how badly chipotle will scam you. They're charging $1.30 for a side of cheese. BFF KNOW THIS BEFORE YALL ORDER SIDES ARE NO LONGER FREE. read more

STAY AWAY !!! WORST CHIPOTLE IN TEXAS. Genuinely the worst Chipotle I've ever been to. Staff was on another planet. Portion sizes were laughable. Didn't even get a half scoop of chicken, asked for a full scoop and they said it'd be extra. They proceeded to give me a pinch of cheese before I told them I didn't want the burrito anymore. I still paid but wow what a joke. Embarrassing for Chipotle franchise. Terrible joke of a store. Don't fall for the convenience. STAY AWAY read more

The end result are good tasting beef burritos. The supervisor is hands on because though directing the staff she seemed to be getting less than expected results such as topping bins going empty. The staff displayed no smiles for the customers. I empathized with the supervisor. The place wasn't being wiped during lunch so we stood and ate. read more

I come here all the time. Always to go or delivery. I've never eaten in. Iove it so much.

It's official: Corporate greed has sucked all the flavor out of Chipotle. The guac isn't what it used to be (a manager in Austin told me that all Chipotles get their guac in a plastic bag now, already made), the burritos have no flavor. I'm so mad! This may have been my final time giving Chipotle business. read more

This is THE WORST Chipotle that I have ever been at!!!! I usually read Yelp reviews for New places iI've never been BUT not for one of my Favorite places!!! First of all...it's 7:45pm on a Thursday and their handicap lift was broken so I couldn't get my mom in. Then I get up to order my salad and there is no vegetables, chicken, carne asada, carnitas and no vinegarette dressing. After waiting I received my cup to get my drink and there is no watermelon drink. My son ask when will they be filling and was told they were too busy....but when they had no one to serve they still didn't replace the empty container. And the chips were stale, which matched the attitudes of the servers. San Antonio Rivercenter is NOT the place!!! Save your time and your money because I wasted $47 by ordering this food for my family!!! read more

I was out here on a business trip and decided to get chipotle from this location. A couple hours later I am nauseous and my body aches bad. This was Saturday, 11/09, turns out their food gave me food poisoning and to top it off the service was very rude and condescending. read more

If Chipotle doesn't change direction they're going to be out of business soon. There once was a time when I could walk into a Chipotle and get a burrito that looked like a chimichanga, and today I had to cancel my order because I was "not" going to pay $20 for a portion "that" small. I don't care what financials, what profit margins, what budget projections are going on in their higher up meetings. First principles. Chipotle was the place a person could go and pay $15 for 2,000 "cleanish" calorie burrito. This was WHY people ate here it's what made Chipotle my favorite fast food restaurant since I was in highschool. I've heard bits and pieces online, seen some video thumbnails about Chipotle falling off, it's true. For the first time in my life I had to shake my head, cancel my order and walk out because for that same 20 dollars they charged me I can go to a store and buy enough rice and beans to feed myself for a week. I never write reviews I "had" too for this one. To whoever's job it is to read them, "if" you "genuinely" and "sincerely" care about the company you work for, then you need to make it crystal freaking clear to the people making the decisions that if the practice of skimping the portion sizes continues then the company won't be around. Monetary forecasts mean absolute jack when people refuse to pay for your product. Until this day never have I ever been to a place getting food and just thought f*** this I'm out. I'd like to think I have a very high threshold, and if "I" am saying that I can only imagine what other customers are saying. Portion size was the "main" factor bringing people into the business, definitely not the culinary passion. Now that the only thing bringing people in, portions, are gone it's only a matter of time before the signs that say "Chipotle" are also gone read more

Went in prime lunch time, well organized from Waiting in line to the process of ordering 5 different Kinds of burritos. Service people of the food, clean Hot and ready well proportions of foods. And surprisingly all burritos were hot, I believe the servers had their heart into this location at WurzBach & medical drive location . Their pick up Order line was moving quickly and smoothly . We will be back, read more

Best thing ever chipotle experience for yourself someday. is the best thing that happened to me in the first couple hours

First time at this location and the employees were awesome, very friendly I asked for "a lot of rice" and the gentleman did it without giving me attitude or a small spoon like other locations and it was clean! read more

I've had it with Chipotle.. I used to like this location until they started doing what other locations are doing. That's if you order online they put very little meat in your order. If you order in person it's not bad but I like to order ahead and just go pick it up. It's sad and disappointing when you see your plate and it's 2 or 3 pieces of meat. If I wanted to order the veggie one I would have ., but I like meat. read more

very dirty place unfortunately. Bar where the make the burritos soo disgusting and not clean at all. For that price not worth it sry. Staff was not really motivated for anything. read more

Horrible sassy ass service & i literally got a burrito HALF the size of a normal burrito. Servers were rude with nasty looks. read more

Chipotle Mexican Grill - Mexican Near Me - San Antonio, Texas

F I L T H Y. Every table was dirty upon entering, food and napkins on the tables and chairs, trash on the floor. Left immediately. read more

Ever since I discovered Chipotle I have been a regular. I love Chipotle! I travel across the country every week for work and I get to sample Chipotle restaurants everywhere. This location did me right. The staff was pleasant and helpful. I ended up with a decent order; however, they were nearly out of vegetables and I got the very last of the brown rice. It was 2:pm in the afternoon here by the San Antonio river walk and there was only one other customer in the restaurant. The place was dead and choices were limited. Once the COVID excuse came around Chipotle hasn't been immune to problems. I am concerned, because I see Chipotle sliding and I don't want Chipotle to go away. read more

Rip off and terrible customer service. They added extra fees for normal stake bowl. when I told them why did you add extra fees they said we told you it's extra but they never did. read more

Very unwelcoming atmosphere immediately after walking in. Workers have attitudes as if they just finished arguing together, but the food will be good. Poor girl on register looks like she hates her life and has the worst attitude out of them all, can't help but just feel bad for her. Put her in the kitchen if she can't talk to people right. read more

That little skinny light brown Mexican girl woke up on the wrong side of the bed, and the manager does not deserve her position...... sickest mouths and poorly handled something that should have been an easily fixed. It's so bad I'd rather drive 20 extra minutes for a better a experience. And not get judged! She made me loose my appetite. read more

Serving size is garbage. Did a burrito bowl, half of it was empty. If it was actually in a burrito it would maybe equate to a soda can. read more

Chipotle Mexican Grill - After I shook it up. Doesn't even fill half a bowl. - Mexican Near Me - San Antonio, Texas

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Doesn't even deserve a one star. The girl at the cashier was giving every customer attitude and smacking her gum. We waited in line for 20+ minutes just for chips just to be told they're out. chips. THERE WERE CHIPS ON THE SHELF. we asked why we couldn't buy them and she rudely tells us "I said it's online orders only". Then proceeds to charge us almost $7 for a bottle of water and a water cup. I politely asked why it was so expensive, since water cups are usually free or a couple cents, and she goes "it's a cup. For soda." Only explanation for this behavior is her thinking we were going to steal. Absolutely disrespectful. Asked for her name and she goes "why. Byeeee" and threw her hands up. Worst service I have EVER gotten. Chipotle, do better when you're hiring people. If you're going to be that terrible of a human being, get a different damn job. read more

Very well staff here I enjoyed my time here ordering and my very first time trying chipotle Mexican grill I didn't know what I wanted to chose but the staff was very helpful and polite in helping me to chose my dinner and the restrooms and dining area was well cleaned read more

The food is good but the dining area and tables needs to be cleaner. I went here three times in a week and it was consistently in need of cleaning. read more

Was super excited to order from the Chipotle app because it is SO user friendly. That is the only reason for the two stars. It seems this location can't follow the order requests from the app because I selected the "lite" cheese option and my bowl was COVERED in a think layer of cheese. Also, my order did NOT include sour cream yet there it is...all over my bowl. Disappointed in this Chipotle. read more

Chipotle Mexican Grill - Ordered from the Chipotle app and selected the "lite" cheese option and this is what I got?! - Mexican Near Me - San Antonio, Texas

This was my first (and maybe last) time ordering from this location. When I arrived to pickup my order there was literally nowhere to park. The whole curbside in front of this location was stacked with horse carriages that were easily spaced out enough where they could move up the street towards the Alamo freeing up space for customers trying to pickup curbsides. Why no manager in this restaurant is doing anything about that is beyond me because it creates an awful experience for anyone that's not on a bike or on foot and there's a lot less traffic on this cross-street than trying to park on Alamo St than E Commerce street which would be safer. Beyond that, I had a pretty simple order which they managed to make incorrectly. And while it may not seem like a big deal to them, in today's world of allergies and dietary restrictions, simple mistakes can have dire consequences. The restaurant had maybe two people in it, so traffic is not an excuse. read more

Ordered salad last night. Steak was so tough inedible. Chips stale, guacamole old. Ran out of Enough steak to fulfill my order told Me you substituted with chicken. You did Not. Door dash refunded me for extra Portion of steak I did not receive. Please don't sell customers old product. Only good was door Dash driver quick and friendly. Most disappointing Chipotle I ever had. read more

i come they dont have rice they give half schoops of chicken they didnt me any queso like i requested customer serive is terrible brown rice was limited just horrible experience read more

The meat didn't seem fresh. And it was confirmed because I had a stomach upset after my meal here. Service: for such a fairly new Chipotle, the service and quick and efficient, and the employees were nice. If it wasn't for good service, i would have rated lower unfortunately :/ read more

Got a burrito bowl to-go. And found this little insect (baby roach!?) inside the lettuce and it was still moving when I tried to catch it!!! And the chicken was way too salty that I could not finish the rest of it. Wow this has never happened at any of the other chipotle locations that I've been to! read more

Chipotle Mexican Grill - Found this little insect (baby roach!?) inside the lettuce - Mexican Near Me - San Antonio, Texas

So this place is clean..I love Chipotle however all the chains are not on the same policies. One location in another state allowed me to walk in and order a chicken quesadilla that was the regular size. And I get my sides in a tray. This location in TX was not the same. If I wanted the regular size chicken quesadilla I have to order online to pick up in person. If you don't they will give you a small size one that is basically the size of one taco. I didn't know this location did that. And instead of just making me the big one since I didn't know they still tried to give me the small one. I just decided to get something else..the customer service is okay..but they could of did a little better. In regards to attitude and how they treat customers. read more