What is wrong with a burrito that's bigger than your head? This might be the "subway" of mexican food, but I think it is cool that you can follow your burrito (taco, salad) down the line and add all of the yummy stuff you want. No, this isn't authentic mexican food, but it is good...and it's a good value. You can also get something fairly healthy here, which is great. I also appreciate the fact that the place is clean, and has an "A" rating. read more

Chipotle is one of my favorite eat places! Tonight this place was great, staff were friendly. Only thing is chips were not limey enough! :/

Staff is very friendly, I personally go to this chipotle out of all the others in the neighborhood due to the staff. I am a Chipotle Fanatic, And only go to this one in Santa Clarita. read more

I decided to give it one last try. I got a chicken burrito with white rice, hot sauce, corn and cheese. Unfortunately the so called cilantro rice was bland and the chicken was cold and rubbery. I'm done with this place. read more

TOUGH MEAT BURRITOS -It's been about a year now since I been back and I don't think I'll ever go again. I feel like,yes I am in an assembly line getting rushed through. I ordered a steak and chicken burrito and there was hardly any meat in the meat that was there was harder than a rock and fully gristle. I thought I change it up because of my last experience to order half-and-half. It didn't matter. Dam fast food chain.McD's Never again! read more

I love the Burbank Chipotle and the Valencia mall location, but this specific location leaves a lot to be desired. The last 4 visits my orders were incorrect. The staff is consistently rude and don't seem to care. The last time my "to go" order was placed, I called and told them it was incorrect and the attendant told me to "bring it up" the next Time I visit and hung up on me. read more

It's been a few months since I've been to this location, because the company I worked for moved out of the area, but I just got a job back in town, and boy has it gone downhill. :( I love the online ordering because you get a pickup time. Today, my time was 45 minutes after placing my order, ok, it's lunchtime. No problem, except when I get there I have to wait an additional 15 minutes!! Got no apology, or acknowledgement of the long wait time. A couple of the other customers waiting did. Get back to work, open my lunch and geez, what a shock - almost half of the amount of food I used to get. The black beans were under cooked, as well. Guess I need to find a different lunch spot. read more

It always seems like it's packed at this location but it's close to the mall so heads up!

I went to chipotle this afternoon and had an above average experience. The service was quick and helpful. The food was a good size and the ingredients fresh and juicy. I haven't been to chipotle in almost a year, but they certainly have gotten better. Only complaint is that my insides have turned into my outsides, totally worth it though. read more

Just got the steak bowl and bit into 2 pieces of rock! Almost broke my tooth and couldn't finish my meal... thanks guys read more

Chipotle Mexican Grill - Fast Food Near Me - Valencia, California

This is the worst craftsmanship I have ever experienced in a Mexican restaurant. Without a doubt, every single time I've eaten here my burrito falls apart and I haven't even taken a bite out of it. If I wanted to eat a bowl then I would of just ordered one. Chronic Taco never fails to make a perfectly crafted burrito and their Baja sauce is amazing. Please don't go to this Chipotle if you want a burrito. read more

I always come here. They have Really great service and the associates are helpful. Love this location!

Great Chipotle! Quick Service, even when the line is wrapped around the store, you still get your order quickly. The team there is always polite and I have never had my order made wrong. I love the tofu option they have..Sofritas! Great flavor and just enough kick. I've never had issues with parking at this location. Great spot to pick up a quick lunch or dinner read more

I'll be honest. I don't like burritos. I don't like biting into a massive rolled tortilla not really knowing what's lurking inside. Kind of a scary bite to take. Or maybe I'm just paranoid. Anyway, I love Chipotle because they make their burritos on the spot. You get to customize them every step of the way and see exactly what goes in and what doesn't. That's pretty reassuring. And furthermore, their burritos are DELICIOUS. They're full of freshness and flavor. This location is new, so it's very clean and chic. Great prices! read more

The food is really good! They give you a lot of it. So if you aren't a big eater sharing would be wise!

Its Chipotle. Have you ever had a bad experience at Chipotle? This is right by my office so Mondays and Wednesday when I am in the office I usually come here with a few co workers. It's always packed but they are quick at getting the line in and out. Seating is so so. There is a nice patio to eat on if you dont mind sitting outside. read more

They open at 1030 and a group of kids were waiting outside in the rain. Apparently they weren't done prepping their food by 1030 so they didn't open the front door or acknowledge the kids so there the kids sat getting soaked. read more

I absolutely love Chipotle! The burrito is pretty big so I always split it with my boyfriend and get chips and guacamole. It fills us up and it tastes so good! The service is always nice, fast, and efficient. I probably go here twice a week. I can't resist. Oh and I give props to the graphic design. Love it. read more

The meats never have taste. I love chipotle cuz of their amazing seasoning on the meats & this one is always a disappointment. The rice doesn't taste like their signature rice either. Plus the chips are plain. I don't know what's up with the cooks at this one but they should change it up. The workers are a bit rude as well. I went here several times before writing this review FYI. read more

i love chipotle. this place is generous with their guac and sour cream. also has very fresh lettuce and pico de gallo. their chicken is never burnt or overcooked like some chipotles i've been to. their line is soooo long but recently tried online order which reduced my wait by 90% read more

Chipotle Mexican Grill - takeout chicken bowl w/ brown rice, extra corn, pico de gallo, guac , sour cream, cheese and lettuce - Fast Food Near Me - Valencia, California

Good customer service. Excellent food. But they no longer support our military so I must remove a star for that. :(

I love Chipotle or Chipotople (what we call it). It's a Mexican Subway for us gringos. If you make a joke about how the amazing rice has crack in it, they may even give you extra meat for FREE. Just be nice to them. The food is good and before the poor little animals went on the chopping block they got to roam around the land freely and frolic in the fields (what I would like to believe). Oh, and for you veggies out there, free guac for you. Yes, it may not be "authentic" Mexican food but you can go anywhere in CA for that. Let us gringos have our Chipotle and enjoy it too. We'd rather not get food poisoning. read more

This is like the a Subway for burritos. You go down a line and different people assemble your meal and ask what you want on it. The food is good and fresh. Even when the line is long, it is pretty fast to get your food. They recently added a kids meal to the menu. The seating area and restrooms are always clean when I visit. read more

Steak Burrito Bowl: filled to the brim with rice, but worse still is that what little meat was included was tough and gristly. Tsk, tsk, tsk! read more

I ordered the 2 meat catering package for 20 for my son's birthday party. The order was ready on time, and they include absolutely everything! It was really easy, and everything tasted fresh and delicious. I highly recommend this for a party - it was a hit. read more

We go to this location often and love the food and people. One of our favorite places to eat. My only complaint is that is can be a little pricey which is why I went down to 4 stars on this review. read more

I normally love this Chipotle but this time they weren't doing a great job. My husband and I got chicken bowl and the chicken was burnt. We can't finish eating our meal. The burnt chicken destroys the entire meal. That's unfortunate read more

The worst. Gave them another chance yesterday. The staff was more interested in their private conversation than the customer. AND, the burrito tortilla was ice cold. Guess we will try them again in a year or two to see if it has changed. Pretty sad read more

Since when is a burrito shaped like a ball? While it is a chain restaurant and my expectations are not very high, I would like a chicken burrito, not a chicken ball next time I order. And when you roll it, make sure you roll it so my ingredients mix together. The cheese ball then lettuce ball then meat ball then salsa ball is not what I ordered. Other than that, this place is pretty good and nice seating as well. read more

I don't get the bad reviews or I've been lucky, but having moved in back in Nov 2012, I have been to this Chipotle about five times now and the food is very consistently good, despite the LONG lines of people who like the food, the service is as fast as possible and the kids behind the counter are helpful, courteous, friendly and competent as hell, very service oriented. I'm a fan, this Chipotle is my favorite Chipotle (out of about six I've been to). Keep up the good work. read more

The sweet woman ringing up the items behind the counter yesterday around 11am is my hero. I was short of money and she told me no prob, just go ahead. She spared me the embarrassment in a line full of people. I'm paying the company back double what I was short ($4). It's people like this that make coming to this establishment like being around family. She get my vote for being the best employee of the year. Because now all of the yelpers that read this know this place gets 5stars because of her. read more

I absolutely love chipotle, however this one on Newhall ranch rd is HORRIBLE. For starters the line was very long which was expected since it was 7 pm. When I started my order I noticed when an employee removed a empty brown rice tray, the hot water underneath was caked with rice, brown water with multiple tongs siting in there. Seemed as if it hasn't been changed throughout the day. Gross. When I looked up one of the employees tapped his wrist to another employee. Rude. The staff is terrible and seem as if they only hire high school kids. I didn't see one grown adult employee. The list goes on... Don't waste your time here, the golden valley chipotle is 20x better. read more

Great food of course but I love dining in. One reason the music. Yes no kidding.they play better music than any radio, pandora Xm . The team that chooses the music does a fantastic job. Mixed in indie music with power jamming classics. read more

The food is good here, but the service is awful. I no longer eat at this location due to the fact that I have to wait 10 minutes even when there is little to no line. read more

I come here all the time for lunch. But the last few times have resulted in tiny portions and bad attitudes. Ain't comin back

I had a lunch date with my friend and she chose for us to meet at this Chipotle. I ordered a veggie bowl. Food was good, no complaints about it. However, the customer service was awful! The first 2 ladies on the food line where quite rude. Maybe it was the lunch rush, not my fault! Don't take it out on me! read more

Although its always busy with long lines the line does move rather quickly. Their chain of staff work effectively to accomplish that. I love their chicken bowl, thats my favorite and it seems I cannot pass it to eat something else. I love the fact that I can calculate the calories. Very affordable,clean & friendly. Absolutely one of my go to fast food places. read more

My family went to Chipotle today around 100pm. No ice, no chicken ready, trash cans full. the place did not look clean at all. Very bad experience for visiting relatives. read more

Got this because I thought it would be a quick, easy lunch. However, I was wrong. Every single time we go here there is a problem of some sort, but I figured I might as well give it another chance today. Boy, was I wrong. First of all, the workers seem to have a terrible attitude. The blonde lady taking my order rolled her eyes at me whenever she had to do something. Additionally, today I ordered a kid's quesadilla meal. How could they possibly mess up a kid's quesadilla meal? Well for starters, they only gave me one side with the meal. And even worse, they didn't give me a quesadilla, they gave me a tortilla with cheese inside that they didn't even cook. I have also had many other problems with my food here. For example, one time I was given a side of sour cream instead of queso. Also, they always forget things like sides of salsa. Overall, this location is horrible; lousy workers, and terrible service. read more

So I paid money to get fresh chips!! Not stale ones. This is the third time on different occasions. Please make sure your chips are always fresh!! read more