I am part of a nonprofit organization, and we recently held a restaurant night with you about a week ago. I cannot express how satisfied we were with the service we received. Your team was wonderful to work with and made the entire experience smooth and enjoyable for everyone involved. Thank you so much for your support and for helping our organization. We truly appreciate your time, effort, and generosity. read more

this my last time i'm ordering from this location. i specifically send instructions how my sandwich need to be made. they do not following any instructions period. my sandwich was delivered to me all wet and dripping ols and vinegar. oil and vinegar should of been in separate containers like i indicated in instructions. my daughter has her separate account with them and they doing same thing. please pay attention on what you doing. p.s. otherwise the food is tasty and fresh. read more

I came in to grab a quick lil snack for myself. Fast service, I was the only one in the store at the time and NO WAIT LINE NONE AT ALL. I used my jersey mikes rewards to redeem my mini sando so I paid NOTHING = FREE!!!!!! Woo hoo~ read more

I placed my order online and my order was ready as promised on the provided pickup time. The staff was kind and it was during a busy lunch rush. My chips were forgotten from my order but thankfully it was an easy fix and I let the staff know and grabbed my chips. My sandwich was was delicious as always. My go to is the Italian sandwich and make sure you get it "Mike's way" read more

Jersey Mike's Subs - #13 The Original Italian - Fast Food Near Me - Valencia, California

Definitely my favorite place to get sandwiches. They are always fast and friendly here. I love the convenience of the location too! Nice little shopping center to get other errands done and there is plenty of parking. read more

I was simply amazed by this store decoration holiday spirit and excellent customer service . Everyone there is very nice and eager to make your experience a great one . I ordered a big order over the phone and it was done 100% right and with care . I will use this place again if I am in that area or ordering for my office lunch . Keep it up guys . read more

Good sandwiches that never disappoint. We can always depend on JM for our go to quick meal. The staff is usually very friendly

WORST JERSEY MIKES EVER. Me and my family decided to order some sandwiches for dinner and after opening the SEALED bag, we noticed that we were missing one combo meal. We decided to call the restaurant to see if they could deliver us a new one, that told me I had to come pick it up myself. I asked why do I have to come pick it up myself when they're the ones who didn't give me my meal? They told me that it wasn't possible for them to personally deliver it to us as they use a 3rd party app for delivery (door dash and they weren't responsible if the driver took our sandwich and to complain to delivery company. Normally I would do that except our bag was SEALED and showed no signs of the driver taking our missing meal. Will never be ordering from here. read more

Jersey Mike's Subs - Sealed bag - Fast Food Near Me - Valencia, California

We love Jersey Mike's. This location never disappoints. Always consistent. I always order online and it's always ready to go and never have had an error in my orders. read more

I've been going to jersey Mikes for years and have never left feeling upset until today. As a paying customer, I shouldn't be treated as if I'm a burden by asking for particular toppings or for asking for clarification. My husband and I walked in and there was no greeting at all. We sat there and waited until the teenagers behind the counter decided to work. It's unacceptable when the Jersey Mikes employee (Evonne) had an attitude from the beginning. She was passive aggressively throwing things around and slamming/sliding things on the counter like it was her own house. Then carelessly spills the sub in a tub I ordered because she was in a rush. There was no reason for her to be in a rush because there was literally nobody else in line. It made both of us feel uncomfortable as we're watching and trying to stay quiet. This person (Evonne) obviously has a chip on her shoulder. If she's not happy working there, then she should look for another job instead of taking it out on customers. She even failed to mention that I had enough rewards points for a free regular sandwich. The eye rolling, grumpy face, poor attitude and rude tone of voice is not good customer service. In fact, it makes me not want to return to this Jersey Mikes again. read more

Ordered a wrap, no longer have options for tortillas. Only one choice white and it was dry...

While the food here can be good there are simply too many errors with their orders to be tolerable. They have made errors before, but this last one was too much for me to not complain. I made a complaint to their complaint line and received an unhelpful corporate response. The phrase "the customer is always right" does not seem to be present at Jersey Mike's. For me, that's the last straw. There are plenty of other places to eat in the SCV so I will not be patronizing this store again. When they get the order right the sandwiches are great, but this location makes too many mistakes and with their increased prices its just no longer worth it in my opinion. read more

The service is always helpful and the menu is simple! Pick your option, bread and build your sandwich. #8 Mikes Way topped with banana peppers and jalapeños make it extra tasty! read more

Jersey Mike's Subs - ##8 Club Sub - Fast Food Near Me - Valencia, California

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**CRUEL to CUSTOMERS** I purchased four giant sandwiches tonight. As soon as I walked in, I felt a hostile vibe from the female employee taking my order. I never caught the names of the two beautiful young adults working there but it started with the young female employee who was angry as soon as I asked what a #65 was because a family member had ordered it and I wanted to make sure it was correct since it was not on the menu. She looked so hateful from the beginning. Then when she wrapped up my sandwiches she passive aggressively wrapped them with fury, as if to attack them. I cautiously asked the young man to please label my sandwiches so I can pass them out. He labeled just one begrudgingly and glared at me as he said the rest were in the bag and to "have a good night!" (but with venom shooting from his eyes). I said I would label them myself if he can tell me what they were. He sighed and said here, just give it to me. Again, they presented as if they were mad at me for walking in and ordering. I did remark, "yall are just so angry here!" as I walked out. ****Worst Jersey Mike's experience ever. Kindest employees are at the one by the Ross.*** Please remind your staff that it is easy to bless someone with kind customer service even though they may have had a rough day. They can still turn it around as we all deserve a second chance. Thanks for reading. read more

Mixed feelings. The food is great at any Jersey Mikes! I witness an employee not changing gloves. They touched food then went to cash registered and put stickers on the sandwich. Never changing gloves. I think this place may need re training on how to used the gloves. I will go back to this place in a few if this post is still up that means they failed. It's simple, change your gloves regularly!!! read more

You might want to add "refuse service to jr high students" to your features. As a parent we understand some teens can be rowdy but other kids deserve to be served. If you want to control flow staff should be able to serve teens and limit the # of guest/time. I've asked my son multiple times to buy his sister lunch from here and he failed as this establishment refuses service to the local jr high school students. read more

Came here mid day with no one else in the store. The girl at the counter got me to rattle off my 3 item order only to get it all wrong because she was confused. Maybe slow down and ask for each sandwich at a time especially if I was literally the only person in the store? I'll go elsewhere next time! read more

$20 #8 club sub lol. Jersey Mikes used to be a decent spot 5+ years ago but this is just robbery read more

Jersey Mike's Subs - Need to rename the club to the bread special - Fast Food Near Me - Valencia, California

We had a kids meal and a provolone and turkey sub today and no complaints. Sandwich is Always FILLED with meat so that's always a plus. We asked for extra pickles and we got 'em. Everything was good, thank you guys. read more

Definitely never coming back to this location. They went from getting the toppings wrong to not giving me any meat on my sandwich. Tell me, how could anyone possibly forget the MEAT? read more

Jersey Mike's Subs - Fast Food Near Me - Valencia, California

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For the COPPER HILL location: I like this place. Every once in awhile a sub sandwich sounds good, and Jersey Mike's does a good job. Online ordering is easy, and the food has always been ready for pickup when stated. Since I do online order/pickup in store, I've never waited in line to place my order, but the restaurant is clean and they are organized for their food pickup. All pickup orders are in bags with a receipt taped to the outside with whatever name you used when you place the order. Super easy. If they see you looking, but not finding, someone immediately asks your name, checks status of order and tells you where you are. This has only happened when I arrived earlier than the "ready time" stated. Breads are good, ingredients always seem fresh. They are not as good as a specialty sandwich shop, hence four stars, but you won't be disappointed one bit. If I were to rate them based on "take-out, chain-type sub restaurant" category, I'd give them five. read more

I've never had a bad jersey mikes sando until this place. Worst made sandwich I've ever had. Asked for easy mustard and easy mayo on the app and this is what I got. Luckily I got no oil and no vinegar. I couldn't imagine what that would have looked like. read more

Jersey Mike's Subs - Easy mayo and easy mustard sandwich. Worst jersey mikes I've ever been to. - Fast Food Near Me - Valencia, California

I love the setup at this location. I will admit that this review is actually been done through the taste buds of my husband and mother. They both ordered the sandwiches that they desired. They both said that the sandwiches was really good and my husband said the meat was very tender. My mom went with the chicken philly and I forgot with my husband asked for. They both got it on cheese herb bread. What I find so special about Jersey Mike's is that any meat you order they throw it on the grill so it's nice and hot and toasty when you get it. Also the toppings and condiments they use are unique to. They use vinegar wine on their sandwiches. Jake, the team member that took their orders was very polite and patient. It's hard to hear each other muffled by our face mask but he showed interest and made their orders accurate. I'm not sure who wrote on the bags for the sandwiches but they're writing was beautiful that I had to take a shot of it lol. My mom has convinced me through her desire and like for it to try it myself. So I will be going back again just not at this location, it's too far. read more

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Always great fresh meats and veggies for sandwiches, great service and friendly staff

I'll change my rating if things change. I come to this location every single week! The sandwiches are great, the employees are awesome and know me by now! The only thing I have an issue with especially when I see 3-4 employees sitting in the back is the fact that the front door window as dirty and nasty as it is sometimes makes me sick especially cause I eat in when I do eat there. The other is the floors are always full of food. Fix this slight issue and I go from 3 to 5 stars. read more

I have been ordering for a while from this location, and not happy with service. Cashier are rude, when you ask for your order they just throw the bag on the counter read more

This is the best place for a Sub, or from where I'm from, a Grinder. Best ingredients. Best staff. Best creations of any Jersey Mikes I've been to. It's the only one I'll go to in Lancaster/Palmdale. read more

All the people working here were super weird and negative energy and then when I got my sandwich it was totally crushed and very unprofessional we put together. They were also out of so much stuff read more

Jersey Mike's Subs - Half the bread not even on there half of the ingredients hanging out of the sandwich - Fast Food Near Me - Valencia, California

Ordered online and picked up. Staff were rude and inattentive. Sandwiches were messy, soggy, and tasteless. We were unable to finish eating them. Waste of money and time. I regret leaving a tip, and I will never go back. read more

Tried yet another chain sandwich place thanks to a coupon today! Out of my recent chain-sandwich forays, I would say this was the most satisfying. My sandwich was packed with meat and I did not leave hungry. The cold cuts all tasted good in the sandwich, and on their own. Their roast beef wasn't "rainbow meat - fans of Arby's know what I'm talking about" and tasted like leftover sunday roast, not deli roast beef. Still, $7.75 for a sandwich? If you could split a giant one with someone you would come out ahead because the giant size is $11. The have Paradise iced tea which is a vast improvement over most places offering Lipton. Out of the chain sandwich places I've been to recently, I deem this one the best so far, but by no means the best sandwich deal in SCV. read more

Jersey Mike's Subs - Italian Sub - Fast Food Near Me - Valencia, California

Jersey Mike's always comes through in crunch time. Had a tightly scheduled Lunch N Learn and they got it done, Thank you Jimmy! read more

Jersey Mike's Subs - No leftovers for me - Fast Food Near Me - Valencia, California

I placed an Uber Eats delivery order. The app doesn't let me make certain modifications or additions to my sandwich. I called and spent a few minutes talking to the Jersey Mikes staff. I provided my order name, and requested a few additions that wasn't able to add on the app. I made very basic requests like two Chipotle Mayo sauces on the side. The guy taking more order acted like he was listening to every word and writing it down. To my surprise, NONE of the instructions were followed. No sauces, no salt and pepper in the sandwich, etc. Very disappointing service! read more

Jersey mikes still tops subway in all categories. Subway always smells better than it tastes. Disappointing. But jersey mikes is a pretty solid choice. Gotta love mikes way. Tasty. Anyway can't go wrong when you come here. Cold and hot sandwiches are good and my go to is the wrap. You can get any sandwich in a wrap. Unfortunately when u order online they tend to mess up the order. For example, no avocado and bacon added to my sandwich even when I was charged for it. Bummer. Gotta go there in person I guess. read more

Seeing what the hype about Jersey Mike's is all about, I stopped here for lunch the day after it opened. After being greeted by a friendly man, I waited in line until one of the ladies behind the counter asked what would I like to order. After placing the order, you move to the cashier to pay for your food and then wait until someone calls our your name. It was a joyful experience. The staff is very welcoming and polite. The welcoming staff deserves a 5/5. Food: I ordered the Jersey Mike's Famous Philly. I loved how the bread was soft and light, but everything else didn't meet my expectations. I thought the sandwich was missing something because it was very bland. The meat was tender, but could not compensate for the lack of flavor. I do prefer Jersey Mike's over the other fast food sandwich chains, but I'm sure you can find better sandwiches elsewhere. read more

Double charged me and refused to give a refund. Employee was extremely rude and blew it off as it was no problem. Told me it was my fault for the double charge and then gave a sarcastic "have a good day" as I walked out. read more

Shout out to the staff at Jersey Mike's Tesoro!!! I went in for a lunch order and they had CRAZY orders to fulfill. They were all busting their behinds to get it done knowing they had people waiting. Still working, still being kind, and doing awesome! The world is nuts right now and the food service workers are doing the best they can! Remember to be patient and kind everyone!! read more

Jersey Mike's Subs - Fast Food Near Me - Valencia, California

I had a great experience with this establishment!! I needed fast helpful service and that is exactly what I got!! Thank you so much for putting together our order and even figuring out how to deliver it with no delivery service available!!! You guys are the best!!! And the sandwiches were fantastic!! read more

The rating is for the rude staff. I usually go to the magic mountain parkway location and it's like night and day... the 3 ladies that were working the counter were awfully rude, didn't say hi, their tone sounded like they were pissed off and gossiping about fellow coworkers the whole time my sandwich was being made. They asked me 4 times what I wanted in my sandwich because they weren't paying attention to me the first 3 times I said it .... I'm in shock , I've never had such bad customer service ... to make it even better the lady that was ringing me up walked away before the transaction was complete. Are you kidding me? For spending almost 20$ on a sandwich you would think the staff would at least pay attention to the customer's order. read more

This jersey mikes WAS my go to place. Tonight I ordered 2 sandwiches and it was a 40min wait for pick up. Ok- 6:40pm they are busy. I head to restaurant and I'm 5 min late, order isn't even started. It's still a ticket. Worker said oh sorry it will be a few and she walks away. I ask other worker so how long? 5 minutes ? She said yeah. Anyways I come back - pick up order and take it home. We have two crappy sandwiches with barely any meat and bread is dry. I didn't have any vinegar and oil on mine. I get it, they were slammed but come on. This is ridiculous. Not gonna come back. read more

So good! Jersey Mike's is basically Subway but with much fresher ingredients and more delicious deli meats. Subway on crack (in a good way)