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    Chipotle Mexican Grill

    2.7 (56 reviews)
    InexpensiveMexican, Fast Food
    Open 10:45 am - 10:00 pm
    Updated a few days ago

    Order Chipotle Mexican Grill Takeout or Delivery

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    CHIPOTLE MEXICAN GRILL ATMOSPHERE

    What's the vibe?
    Good for kids
    Outdoor seating

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    Michael H.

    My partner and I chose to go to the Chipotle on Commerce Drive before doing some shopping on Thursday, March 20th. It turned out to be the worst option we could've chosen. Before even walking in the doors of the restaurant, you could see the trash spilling out of the garbage can situated next to the window. That's how dirty this restaurant was. Walking in, it only got worse. There wasn't a single clean table in the restaurant. In front of one of the employees, I grabbed a napkin, put some water from the soda fountain on it and cleaned off my own table because it was so filthy my partner and I didn't want to put our food on it. I think the worst part about all of this is, there were PLENTY of people working who could've tended to the absolutely disgusting condition of the restaurant. I've worked food service in the past (including leadership roles) and I know I would've gotten in serious trouble had the restaurant looked as disgusting as this one did. Instead, the people working were chatting with another employee who had come in on their day off, not caring whatsoever about the filthy condition of the restaurant. And, of course, i understand there can be a rush of business. I understand in some circumstances, restaurants can be understaffed and it can be hard to keep things clean while also tending to customers in a timely fashion. And, in most circumstances I can come up with one excuse to pardon a restaurant not being completely clean. The problem here is, this is one of the most disgusting Chipotles, let alone restaurants, i've ever walked into. And with two other people in line to get food besides me and my partner, and the restaurant being near empty, there's no excuse for this level of carelessness. I am considering reporting this to the health department, and will be following up with Chipotle corporate.

    Gave me barely any servings. Paid over 13 dollars for my bowl and it barely reached above the lid.

    This Chipotle location is a chaotic mess offering missing ingredients, a messy dining room and extremely rude staff. They were out of chips. Terrible. Then at one point for no reason a staff member taking orders accused us of suggesting they were going to skip us in line. Not sure why, we didn't even say anything to the guy and certainly did not warrant his defensive nature. We were waiting patiently. My bowl was had disproportionate ingredients and was a sour cream soup. Disgusting. You also refused to allow me to add guac after directly offering it to me because it was "only for online orders" I hate your staff, I hate this chipotle and I wish you nothing but the worst.

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    5 months ago

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    10 months ago

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    2 months ago

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    3 months ago

    Restaurant is very dirty. Front of the house was a mess. No straws, drink area was terrible with garbage strewn around. Would not eat here

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    3 months ago

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    29 days ago

    Fifty tables. But food is good And garbage on floor. I wish they would clean it up

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    2 months ago

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    1 month ago

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    1 year ago

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    7 months ago

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    9 months ago

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    7 months ago

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    1 year ago

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    3 years ago

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    2 years ago

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    3 years ago

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    1 year ago

    The chips are stale and my burritos are always soggy. The food is cold and disgusting and I can't get my order rightfully

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    1 year ago

    Amazing food! The people were extremely nice. Very clean. I loved the way they loaded my bowl!

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    2 years ago

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    2 years ago

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    2 years ago

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    2 years ago

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    2 years ago

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    6 years ago

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    4 years ago

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    2 years ago

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    2 years ago

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    6 years ago

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    3 years ago

    Great service and so delicious and healthy. I could eat this veg burrito every day forever.

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    8 years ago

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    3 years ago

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    5 years ago

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    6 years ago

    Clean establishment with fresh ingredients. Friendly staff that keep it moving during lunch rush.

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    6 years ago

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    10 years ago

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    7 years ago

    We eat here a lot. Great ingredients. Friendly people working. Now you can get a beer or margarita too!

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    7 years ago

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    Page 1 of 2

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    Review Highlights - Chipotle Mexican Grill

    The entire staff is friendly and welcoming, and Taylor is amazing.

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    Wendy's

    Wendy's

    2.2
    (23 reviews)
    0.9 mi
    $

    Wish I could give less than 1 star. Terrible service. 4 car in line at the drive thru and took…read more35 minutes. Taking one car at a time. When one car pulled out of the lot. The next order was taken. I've never seen such horrific service. And nasty additude on the speaker. Will not be back. Recommend any other place.

    Walked thru the door at roughly 2 PM on Good Friday and immediately noticed the slippery floor, as…read moreif there was a slight coating of grease slippery. Could be the incorrect "floor cleaner" solution or something else but even the rubber soles of our sneakers tended to slide around. The "dining" area was filthy with the surfaces sticky/gooey as well as prior "diners" debris strewn about the floor (fries/napkins/utensils, etc). Upon exiting I then noticed the windows and doors.......horribly filthy and smeared with finger prints and general smudges as if they had not been cleaned in weeks. One windows at the entrance door was strewn with streaks as if someone used a wet cloth to redeposit the filth and did not bother to finish the job. As per the NY Post "Wendy's quietly confirms 300 store closures next year", this should definitely be one of the 300! Do not even think that the Burger King across the street or the McDonalds just down the road is any better! Beware that the restaurants we all supported during Covid by doing take out do not even try to improve on your customer experience. since VERY DISAPPOINTING!

    Photos
    Baconator, no ketchup, wrapped in lettuce
    Baconator, no ketchup, wrapped in lettuce
    The drive-thru is on the far left. Spacious parking lot.
    The drive-thru is on the far left. Spacious parking lot.
    Delivery options

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    Delivery options
    McDonald's

    McDonald's

    3.2
    (22 reviews)
    0.2 mi
    $

    We visited this establishment on vacation. We have visited this particular McDonald's many times…read morebefore. The food was hot and fresh. It provided what we expected from our McDonald's pleasantly. The staff were working diligently and went above and beyond. There was a very bitter patron whom spoke poorly to one of the staff members regarding the lack of straws. Said staff member literally ran to retrieve the straws and ran back to deliver them to the unruly patron. Shame on the patron! I would highly recommend this establishment and I would recommend everyone be patient and kind during this era in time. Morals are lacking, but we see the good in your drive and we look forward to watching this establishment thrive. Overall, great job!

    Pure filth. Food all over the floor, two young guys working there pulling fries by hand and eating…read morethem. I ordered chicken strips that were barely cooked and went back to get them replaced. The manager (one of the two young guys) grabbed my bag without saying anything to remake my order and proceeded to talk about me to the other k8d with me standing there. He plopped the remade order in front of me and walked away without a word. What did I do to deserve this? I contacted the owner, but she never got back to me. The people that work there seem to hate it which is probably why the place is so unsanitary. I was a very regular customer, but after this, I've never been back.

    Photos
    Outside
    Outside
    More Whoville!
    More Whoville!
    The Grinch is at the drive thru and Whoville also

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    The Grinch is at the drive thru and Whoville also
    Fries Fries Fries

    Fries Fries Fries

    3.8
    (8 reviews)
    0.7 mi

    Didn't have the best experience trying Fries Fries Fries for the first time. Visited during one of…read morethe busiest shopping weekend of the years so I understand this can cause a delay, but the wait was 20 minutes for one order of poutine. When I ordered there was no line and afterwards notice several people waiting around for food. They ended up needing to drop fresh fries which is appreciated and was communicated. The staff seemed to struggle with the demand. The poutine was fine. Really enjoyed the gravy flavor but didn't feel it was worth the wait. I would like to visit again and try something different when it's not as busy.

    Was so excited to see a poutine place open up in the mall!…read more I ordered a medium poutine, which is a medium fry with gravy, cheese, curds,, and green onion. It was really good. I thought the gravy was the highlight. It really put everything together and blended the flavors as well. They had lots of different sizes, which is great because sometimes you just don't wanna massive fry if it's just you. I'm hoping to come back and try their hotdog next time they look really good. The staff here was super friendly in the area looked really clean. We were here on a busy shopping day right before Christmas but my food came out hot and quick, which was perfect in the line was not too crazy ! Overall, a great spot for a quick snack or lunch while shopping!

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    Outside
    Outside
    Specialty Fries: Bacon Ranch... Yummy!
    Specialty Fries: Bacon Ranch... Yummy!
    Medium poutine

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    Medium poutine

    Chipotle Mexican Grill - mexican - Updated July 2026

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