George and Hez are what truly made my move amazing. They were added to my job at the last minute…read moredue to a scheduling issue they had no control over. My job, even though time and date were confirmed, was somehow scheduled for a different day. Movers did not show as expected that morning. When I called the office, the issue was addressed and George and Hez were quickly assigned to my job. They arrived with smiles, hustle, and genuine care and concern for me and my belongings. Truly amazing guys. While the mix up with my move date and time was less than excellent, the customer service that happened in that moment to ensure my move happened that day made me a fan. It's not a flawless move that always makes people loyal customers. It's what happens to customers when things do not go as expected and what the company does to remedy the situation that creates forever fans.

Start to finish this was a great experience. I had them pack a small POD. They filled it with ease…read moreand created room for my couch that I had planned to leave behind. Even though they charge for transit time, it was less money than another company with a two hour minimum. Great company.

This father and son team have come to my rescue a couple times. The jobs I had were big and this…read moreteam was very impressive to watch work . I highly recommend this company

This was probably one of the best moving experiences I've ever had…read more Troy was incredibly nice and communicative throughout the entire process. This move was unique: I'm located in the northwest suburbs of Chicago, and Troy had to pick up a very heavy and bulky Hammond organ, along with accessories, from the suburbs of Madison, WI, and deliver them to me. The task had a slightly challenging coordination aspect because multiple people were involved in the process, but Troy was completely accommodating. The quote he gave me was very fair, and the entire moving experience was handled with top-tier professionalism and skill. The organ, a huge amplifier, and the other accessories (a large bench and a curved pedal set) were meticulously packed and prepared for smooth transport. Since this type of organ requires special care before moving, including setting multiple locking screws, Troy ensured every detail was perfectly managed. This is exactly how the moving business should be. A+++

I will never use College Hunks ever again! So much obvious known damage to my things without a word…read morefor the 2 young men. They even denied putting my headboard through the wall of my bedroom; took my bed apart & then left greasy handprints on the white headboard & they didn't say a word when I asked them about it. No drop cloths were used anywhere, no shelving in 2 cabinets were secured so when they tipped them sideways the inside shelving went flying. I was quoted $554.25 for the move & was charged $898.60. I completed their survey after the move stating all of the above & have heard nothing back. No one picks up the phone number listed on their website. I even went in person to the office, saw the 2 movers who "moved" me, told them I need to speak with the owner, nothing but crickets.

I used this moving company earlier this week to move from Mequon to Grafton. They were amazing. I…read morehighly recommend them! My "H. U. N. K S." showed up on time and worked tirelessly until the job was done! They were polite and respectful of both properties. They handled my furniture with the same care that I personally would have taken and were professionals at all times. Even when faced with challenges, they problem solved and included me in the decision making process to ensure I was informed and aware of what was going on at all times Do not be fooled by the apparent youth of some of these employees; they are good! I never had to worry that my belongings were going to arrive safely. I never had to question anything they were doing. I even saved money by booking online 60 days before my move. That's just awesome! The only hiccup was in the planning phase. Because I booked online, and told them my inventory, their calculator didn't accurately anticipate the size of the move. Luckily, I moved to a location close enough to allow 2 back to back trips in a short amount of time. I talked to the company about this and found out that I could have asked for a site visit (or virtual site visit) to get super accuracy on my quote. They would have sent someone to visually check what I was moving to determine what size truck to send instead of estimating based on my reported inventory. Next time, I'll know! Still, hats off to College H. U. N. K. S. I highly recommend them! They are logisticians on a mission! I totally respect that!!!!

I must admit, I initially approached "Nick of Time Moving" with some caution when inquiring about…read moretheir services. However, I was immediately pleased and impressed. The quoting process was straightforward and efficient. They simply asked for photos and dimensions of the item, along with details about the pickup and delivery route. The quote came back quickly, and Megan was excellent to work with throughout the scheduling process. Matthew and Nate arrived right on time and were professional, courteous, and highly efficient from start to finish. They kept me informed, protected our floors, and worked incredibly hard throughout the move of an 1100# safe out of my basement. I cannot overstate how impressed I am with this company and their people, or how strongly I would recommend them to anyone in need of moving services. Give them your business -- you will not be disappointed.

Very rude when I called in for a quote and then hung up on me! Find another mover ...read more

I wish all moves went this smoothly. Everybody's made the whole process stress free. Clear…read morecommunication. Showed up on time. The entire team was friendly and careful. A+ Would definitely hire them again and Highly recommend

Professional, fast, and great price. Requested personnel to unload 3 U-Boxes. On time, never…read morestopped moving. We had to tell them to slow down. They were careful with our stuff. Booked for 2 hour minimum, they were done in 75 minutes. Compared to other recommended movers on Angi's and U-Hauls websites, these guys blew them away. We can't recommend them enough.

We rented two storage units from this location for over a year. Rent is due on the 15th. We vacated…read moreone unit on 9/28 and plan to vacate the second unit on 10/28. In both instances they are making us pay to the 15th of the following month. They are unwilling to prorate or credit one over payment to the other unit. The woman at the front desk said she had an entire waiting list of people so without a doubt our units will be rented out and they will collect double rent. If you use this place just be sure you move out right before your rent is due because even if it is one day you owe an entire month. Crooks.

We rented a large storage unit and also hired them to move and pack a large condominium. The…read morestorage unit is clean, well lit and comes with pallets. The moving process was on time, fast, wonderful packing of delicate glassware and dishes, and amazing skills in packing large pieces of artwork. Everything was delivered unbroken and fast. Wonderful accommodating people and highly skilled movers!

There was a dispute over 10mins of time. They slide the mattress and placed a hole in mattress…read morepad. I asked if they could waive 10mins of time but instead a representative badgered me for 3 hours about the ordeal. They should have just waived 10mins. Poor customer service!

I needed a mover that could haul away a refrigerator and a huge old TV that weighed a ton. They…read moremoved both out of my house, quickly and carefully. They were careful not to scratch the door frame. It was a good choice to call them and I'll use their services again if I need to. It was a good to be rid of stuff I don't want anymore.

We hired Smart Moves to pack up most of the rooms in our home for a large remodeling project. While…read morewe are not moving, they carefully packed the boxes and furniture into a pod we are keeping in our yard. Smart Moves thought of EVERYTHING. We like that they reuse their cardboard boxes and packing paper when they can which is important to us and our environment. We've also heard their advertisements on Milwaukee NPR (89.7 WUWM-Public Radio) and appreciate their support of public radio. Randy and I sincerely appreciate their expertise, energy and efficiency and look forward to having them back to unpack us when the project is complete.

I have moved a lot in the past 15 years (five long-distance moves and three local moves). I've had…read morea lot of moving experiences that were terrible and a handful that were positive. My experience with Smart Moves was exceptional. This company is particularly focused on providing moving services for seniors. In my cases, we needed to deal with the passing of my father. After removing the things we wished to keep from his home, we arranged with Smart Moves to donate or dispose of the rest. The crew showed up with packers to box up items and movers to take everything away. Everything went smoothly and as promised. I was pleased with the services offered and the way it was executed. In a difficult period following the loss of a loved one, Smart Moves made things easy. I'd absolutely use this moving service again.

The service and the work was average. The staff was friendly. But the estimate and the total were…read morehugely different. I asked multiple times about how accurate the estimate would be and I was told not very different. But when I received the bill it was 50% more. I could have gone with their competition Dreifuerst who were more realistic in their estimate. To me this is sleezy business tactic. Please confirm with them multiple times before hiring them. SK

Terrible services that are strongly not recommended for any one looking to move…read more Overcharges in the first place for any storage and then once pick-up/delivery is ready...BAM... slapped with phony surcharges that amount to thousands of dollars with little to no explanation. Will be reporting to the BBB regarding this shady company. Movers be warned!