I would give zero stars if possible. I contacted the office for a consultation and was assured the…read moretreatment was covered by insurance. Each visit involved a less than 5 minute treatment with a $60 copay, which seemed pricey, but the location was convenient, so I continued. A month after completing my sessions, Jamie from the front desk informed me that she just changed my insurance EOB, and my copay was not applicable to the office and deductible. Now, I'm being billed an unreasonable and exorbitant amount for treatments that lasted less than five minutes each! How could you change insruance EOB after 10 continuous visits? Why don't you tell me at the first visit????? How could you lie to you customer it's in network but it's not? It's very, very, very unprofessional. Be careful beofre visiting!!!!!!!!!!!

Scam neuropathy supplies. The disorder is not curable. Their claims are false. Insurance won't pay…read morefor the "treatment".

Dr. Alex Cooper: A rare gem in the world of doctors!…read morePersonable, thoughtful, thorough, knowledgeable and kind. I had been waiting less than 10 minutes when he knocked and entered the examination room. He said hello, shook my hand AND he apologized for my wait. Highly recommend!

Dr. Cooper is knowledgeable, kind and is a really skilled neurologist. I saw him for epilepsy…read morewhich I have had since a child, but my mother-in law saw him and was diagnosed with Parkinson's. I needed a review and improvement of medications which he handled really well and got me a lot of improvement. My mother-in-law was not doing well and he determined the cause and put her on medication that returned her to much more her former self. He was really superb for both my simple and her complex issues. Being at the Polyclinic, he is able to share records with my other polyclinic doctors which makes me feel more secure that I am being treated for all areas of my health. The office downtown is really nice, the staff is helpful and I really trust Dr. Cooper. He trained at the Mayo Clinic in MN and it has one of the best neurology departments in the world, so he got really good training. And he is personable! Great bedside manner.

This office is wonderfull! Dr. Gillian has helped me in ways allopathic doctors could not. Her…read morewealth of knowledge, training and ability to see what is happening in the systems of your body is beyond priceless. This office believed me when no one else did. This office and my physical therapy office saved my life. That may sound like an exaggeration for many who read this, but it is true. I experience invisible symptoms that often don't show up on tests (i.e. mast cells, etc) and this office advocated for me (even Ariel the amazing office mgr!) when my own Internist was being dismissive. I am experiencing disABILITY and this office empowers me to believe my inner knowing that I can put these things into remission. Influenza A, Epstein Barr and c0vid-19 have wrecked my body, mind and spirit. This office and it's caring medical team provided me with a path to find the hope inside of me again. I cannot thank you enough. There are Doctors, providers and practitioners that still care, this is one of them. Thank you Dr. Gillian and the CFHN Team! You are appreciated more than you know. I look forward to my next visit with you. P.S. check out their podcast! And share it with your Medical Providers.

This is a rating for Dr Issa Let me emphasize that she…read morejumped to conclusions and is a poor diagnostician It is gross that she was snacking in the exam room and unprofessional The head CT she ordered for me was completely unnecessary and expensive The CT place hounded me to make an appointment with them. The electric shock device people also hounded me to buy their products This could have been the most expensive and ineffective medical visit I've ever had

It's hard to get care when she cancels twice an hour before an appointment then won't reschedule…read morefor a month.

Don't look for any other headache specialist in the north west region. She is exceptionally good…read more Migraine is a nightmare but she can surprisingly put it under control. She's a real specialist and knows what she is doing. She has a lot of experience and piles of studies and statistical information that guide her treatment plans. Definitely recommended.

First Off this Place is now called "Kingston Crossing…read moreWellness Clinic" I was going to this place regularly for some back pain most likely caused by the job I have which involves lifting and contorting my body in ways I probably shouldn't. Not only did they seek to solve that issue but also showed me an x-ray of my back and how it was starting to curve. We came up with a plan together of what treatment for that would look like. The plan included adjustments, what I am going to call intense stretching (there is a name for it I just cannot for the life of me ever remember.) , and massage and I mean when massage is involved how can it be bad right?? The pain in my back went away pretty quickly after the first few sessions . Unfortunately I had to stop going to treatment because the insurance ran out and so did my money. Even though they are extremely kind and generous and try to work with you. I would like to go back and likely will just don't have the funds right now.

Dr Bailey refuses to provide me with a statement now that my insurance claim is ready to close. And…read morewon't answer any of my questions. This has been going on for over 3 months. I'm being billed for dozens of services and I don't know what they are and can't get an explanation.

Dr. Jessica Corbeille was kind and helpful. There were some issues with my appointment that I would…read morelike to discuss here. She was running about a half hour late, which is typical for doctors I guess. There wasn't any type of physical exam conducted, other than an examining of my right calf. I was able to get into my appt at an earlier date than expected due to a cancellation. I wasn't able to get my online registration done until about 12 hours prior to the appointment. I submitted a lot of documentation including a health summary from both myself and a health coach I have been working with, in addition to copies of extensive testing that I recently had done. I sent Dr Corbeille an email asking her to please be sure to review all of the documentation prior to my appt so that we could spend the majority of time discussing solutions as opposed to reviewing my health history. At the start of my appt, I asked Dr Corbeille if she had reviewed the documentation I submitted, and she said, "I started to but then I got distracted". I also asked her if she had read my email and she looked puzzled and said, "no". So the entire appointment was wasted discussing my health history, which I had already submitted online. She recommended a bottle of ozone pills, which I purchased for $50. I took one and it upset my stomach quite a bit, so I am going to have to throw them away. I had an ozone treatment in my ears. I haven't noticed any bad or good effects as of yet. I am not going to be able to return to this office as the entire office smelled very strongly of some type of fragrance. I detected it immediately as soon as I walked in. It permeated my hair and clothing and lingered long after the appt. I'm immunocompromised and an asthmatic, so fragrance is a huge issue for me. I've been to naturopathic doctors before and have never experienced that type of problem. The receptionist said she couldn't smell anything and gave me a puzzled look when I mentioned the heavy fragrance throughout the office. In total I was charged $400 for everything and I feel like the vast majority of that money was wasted. Overall I'm disappointed with how my appt went yesterday.

I had such an awful experience with conventional medical care, and was highly recommended to see…read moreDr. Timmer. I am so glad I did. When other doctors were not able to pinpoint my awful headaches and fatigue, they suggested I take prescription meds that actually exasperated my symptoms and caused other health issues for me. Once I saw Dr Timmer, she was able to determine my health issues: food sensitivities and then some. Once I cut the bad foods out, the headaches and fatigue subsided. I will also attest to Dr. Timmer's communication. I was extremely sick in the Spring time, potentially with Covid. I was in and out of the doctors (ER and urgent care). I was bed-ridden for two weeks. I contacted Dr. Timmer every time I had a concern, and she followed up with my concerns and road to recovery via emails within a couple of hours or so. After recovering, I started to have other health issues and Dr Timmer was able to determine I had a heart murmur after being so deathly ill. This baffles me, only because when I was in and out of the ER and Urgent Care, no one told me they heard a heart murmur when they listened to my heart. I DO not trust anyone for medical care except this woman. She is warm, welcoming, approachable and wise. She is a prodigy of health care, not symptom care. And I can't thank her enough for giving me the tools to create a healthier lifestyle for me.

My experience with Devorah has not been positive, but that doesn't mean yours wouldn't be…read more I came to her as a highly complex case with multiple severe long-term health issues. She recommended three treatments in one week, and for all of them I was on the table 45 minutes or longer (I believe one was an hour and a half). When I inquired as to the ideal frequency of visits I was told that coming in as often as possible is best. After the third visit, my health crashed with incapacitating symptoms of overexertion. I also began having significant breathing trouble from an ongoing throat issue that Dr. Steinecker had been fully briefed on in our first meeting. After several hours of throat wheezing with each breath I made contact with Dr. Steinecker, calmly communicated what was happening, and was advised to "talk myself down" and counseling was the recommended treatment. I now see a different cranial osteopath. The throat/breathing issue also happened the day after my second treatment from him. Rather than assuming psychological origin, he made various physiological recommendations that relieved the situation and has since identified the problem. Also, he finds that half an hour every 2-3 weeks is plenty and is extremely cautious about over-treating any of his patients. I solicited a third opinion from another cranial osteopath who agreed the treatment I received from Steinecker was far more than *any* person ought to be given at once, let alone someone in my state. Devorah is a humorous, easy-going, compassionate doctor with skilled hands and significant ability to sense exactly what manipulation is called for and where in order to alleviate pain and other issues. It's mind-blowing, and if that's all you need then you may well have a satisfying experience as her patient. However I required a higher degree of sensitivity to my body's limitations and a more scientific approach than immediately passing off confounding issues as psychological problems. As a result, she lost my trust and my business.

Sometimes there are times when I wish you could give 6 or 7 stars - but unfortunately we only have…read more5 starts to choose from so here goes. She is a highly knowledgable, relatable, brilliant, outstanding health professional with a "can-do" attitude (even when me as a Patient believed being pain-free would be difficult to achieve). Basically, after a horrendous car accident and utilizing many practitioners a colleague pointed me towards Dr. Devorah Steinecker. And boy am I ever glad they did. Dr. Devorah is an amazing multi-talented Dr. who is known as a phenomenal paediatric working with autistic children - but my friend also shared she is also a prominent Neurologist (and I was referred via her skillsets in assisting others become painfree from accidents, injuries and such). So off I went travelling from Canada to USA: Working with Dr. Devorah has directly given me back my health and wellbeing back. The brain, neck and head injuries caused by the car accident are NOW balanced. Those who have gone through severe injuries (or seen loved ones go through such pain) can relate to what an amazing gift of being whole, aligned and physically strong again. Dr Devorah also integrates: Mind, Body, Spirit therefore encompassing the many aspects of self. So her work is powerful as it is a very personalized methodology that is NOT "cookie-cutter". Basically her work is uniquely designed and getting to know her patients on deep levels is important for she is nothing short of a miracle worker (okay I haven't seen her change water into wine - but you know what I mean)....when walking was painful , sleeping was cumbersome - being pain-free and healthy is a phenomenal gift, so I AM glad I gifted myself with the experience of working with Dr. Devorah for in doing so it gifted me back a wholeness in my Health.

He is a very good doctor. I found him easy to converse with, he easily diagnosed me of one issue,…read moreand was able to quickly arrange an MRI to further diagnose me. I was a bit worried, and he was able to quickly assuage my fears, clearly and concisely explain possible issues, and even gave me specific instructions as to which sites to research on, so I wouldn't alarm myself learning more about the possible conditions I could have. (As google will immediately tell you an alarming diagnosis!) I trust him with any further eye care I will need, and feel he's highly competent. You need a referral to get an appointment, and the wait time to get in, without an emergent case, is VERY long. His office staff is good- but the referral department loves to put off things, and can be a bit dismissive when you try to speed things up, even when your referring doctors both said it was necessary for me to be seen stat.

From the owner: Neuro-ophthalmologyread more

Working with Dr. Cobbs during a really scary medical event made the process so much more bearable!…read moreHe is kind, listens well, explains things simply, and made time to answer myself and my family's questions. Not only did he do a great job on my craniotomy (no small feat!), he made me feel human and was so compassionate. I cannot recommend him and his team enough! After surgery he explained well what happened and his office answered my questions quickly via MyChart. No one else I'd trust with my actual brain! And the research work he does is incredibly inspiring, going above simply working with patients to advance care for others. Thank you Dr. Cobbs and team!

Dr Cobbs is supposed to be a brain tumor expert. His first question was "So why are you here to see…read moreme today?" He didn't pick up on my sarcasm, when I chuckled, told him it was a worry when a specialist doesn't know why a patient is there to see them, then I said, "Well, we could start with the brain tumor." He told me that my chronic headaches, which sometimes feel like my eye is being pushed out, was unrelated to my tumor, that my vision changes were unrelated to my tumor, the frontal lobe where my brain tumor is has nothing to do with higher level math or communication. He told me that he could be 100% certain it was a benign meningioma from imaging. He said he could be certain the other tumors were unrelated: three breast tumors with discordant pathology/radiology, a contrast enhanced extradural spinal mass, and Drs trying to determine if I have a single adrenal tumor or bilateral, and others. He didn't ask me about any other symptoms - such as the toe twitching that recently started. My husband started worrying when he started to repeatedly beat me at Carcassonne, which used to be 1/6 games. My son thought the tumor explained some of my personality changes. The worst, Dr Cobbs claimed that 10% of all women have this type of brain tumor! My husband joined us (via FB messenger). Afterwards, he said, "Did he just say that 10% of all women have meningioma brain tumors? I'll have to look that up." Both my husband and I have done scientific research. I even wrote to Dr Cobbs to make sure we got his message right (attached). In the communication, he then said that higher level math was in the area of concern. I'm an applied mathematician. Women beware!!!!