Disappointed and Frustrated…read more I've been a patient here for years, but I can no longer recommend this office. When I first got my partial, I was told I could add teeth to it later. Now they claim that's not possible and insist I buy a whole new one. It feels like they're more focused on profit than patient care. They even charge $3 just to run a debit card--nickel-and-diming patients at every turn. And once I got insurance, they suddenly started taking 18 X-rays per visit. When I paid cash, they never did that. It's hard not to feel like they're exploiting insurance coverage for profit. I trusted them, but now I feel misled. Be cautious if you're considering this dentist.

I called to make an appointment as a new patient and was immediately misjudged without care or…read moreconcern. Mariam, the receptionist, asked for my insurance and rudely assumed that it was Medicaid insurance. She stated, "we do not accept Medicaid insurance on weekend appointments only on Tuesdays and during the weekday." My insurance is NOT Medicaid it is private insurance via my employer, so I asked why did she assume so and she did not reply. Crickets - dead silent. Next, she became dismissive and defensive instead of apologizing because she was wrong! Your company lost a new customer and I will be sure to forward my experience along to others.

4/18/25- While easy enough to schedule an appointment for a new patient (2y old with dental…read moreinsurance), the positives end there. We were unable to even get seen for our appointment. We walked out after 45 minutes past our scheduled appointment time after still not being seen. There were no apologies offered, no proactive discussion or explanation, just two front office admins sitting at their desks attending to anything else. I would suggest to the office cleaning of the waiting room area, many dead bugs under the waiting room chairs, dust on every sill, hand prints on most surfaces. As a new patient, had I seen this ahead of scheduling, I would have avoided this office before discovering it the day of the appointment. Recommend anyone looking find another dentist unless you become aware of a turnaround in the business.

Me and my son has been treated at this location twice now and we have not had a bad experience. The…read moredoctors are very knowledgeable. The staff is very nice and fil-A and they make sure they keep you informed I like the way they assist one another the facility was extremely clean we will definitely be returning.

Our family of 3 just had our six month check up and cleaning, we give ***** to the front desk,…read morehygienist, and Dr Tyson, Front desk is friendly and helpful, hygienist knowledgeable and caring, and Dr Tyson spends just the right amount of time with you to complete his exam, explain care and treatment options as required. If you need a dentist , hygienist, and expect front desk support drop by or contact Tyson Family Dental.

Great office! Front desk Sharon very welcoming…read more Annabeth very sweet and kind did a great job . Dr. Tyson very nice .

I literally have had the wrong restorative dentist for 7 straight years and didn't even know it…read moretill I went to Dr. Phillips this week. He is literally a 1000% better than my previous restorative dentist. His knowledge and techniques are so far above my other Dentist that it's absolutely unbelievable, I have never been so so happy after leaving the dentist. Thank you so much Dr. Phillips DDS. Scott S.

Nice, clean and modern dental office to serve southwest Fort Worth. Have to find out more about…read morethe hours, as I think they told me there are on dental techs at this office 2-3 days per week for cleanings. Have to say I got an excellent cleaning with a minimum of fuss, and my tech was very friendly. Dr. Brit Phillips is in his early 50's, very pleasant and thorough. I'm going back next week for some follow-on dental work, so I will be better positioned to comment on his chair side manner, and technical skills. First impression, very positive

I went here last month. I haven't been to the dentist in 5 years. Mainly because I was deathly…read moreafraid. I didn't trust anyone. And I didn't know where to go. I'm from New Orleans and I moved to the DFW area in 2015. My teeth had plague that I could brush off and there were some sensitive spots. So I knew I needed to go to a dentist but I was concerned about the sensitive spots. But my concerns were lifted. The staff took me step by step through the procedures, cost, and recommendations. Most importantly, they noted my sensitive areas and cleaned them without much pain. I didn't know the sensitive areas were cleaned until I got home and stared at the mirror for about a hour. I can't say the same for everyone. But they definitely took care of me. I recommend them to others and can't wait to go back later this month.

This is a review for the customer service I received in 2019 front the obese old white female who…read morewas the receptionist at the front desk and not the dental services itself. This is the second time I came into this business where the lady in the front desk was rude and unfriendly to me. When I walked in, she stared at me (she wasn't busy at the time), never smiled, never said hello and curtly said, "What is your name?" in an annoyed rude curt tone. BUT ONE MINUTE LATER a Caucasian male walked in and she was super sweet as pie to him and said "Hello! How can I help you Sir? What is your name please?" Totally different treatment like night and day. She treated him with the utmost respect in front of me one minute after she treated me like crap. When I complained they told me to find another dentist which I did. My dentist who I have been with for years now is a million times better than this one. The old female who is the receptionist is a miserable hateful person who dislikes Asians obviously. Their lame response below "We are sorry you feel this way" is NOT an apology. It is a non-apology that has no empathy and has no accountability for the receptionist's rudeness; and they are implying that my feelings are the problem. It is a really crappy and fake response that reflects their lack of empathy.

I've been coming to FWCFD since 2014 when I moved to Texas to attend TCU, and even now--11 years…read morelater, living in Dallas--I still make the drive back to Fort Worth for my dental care. When you find the best, the commute is more than worth it! I've always been a high-anxiety dental patient--honestly, I used to dread going to the dentist. But that all changed with FWCFD. Now I don't even think twice. I actually look forward to my appointments (weird, I know!). The team here just makes you feel that comfortable and cared for. From the amazing front desk staff to the top-tier hygienists and doctors, everyone goes above and beyond to make every visit smooth and stress-free. Special shoutout to Kelsi and Denell, two of the kindest and most thorough hygienists out there. They're patient, gentle, and always put me at ease. Over the years, I've had everything from fillings and whitening to root canals and a major back molar implant--and through it all, FWCFD has been there with compassion, professionalism, and zero judgment (even when I missed an appointment in college due to a hangover or flat tire). They've even helped me navigate insurance issues more than once. FWCFD is the gold standard. I wouldn't trust my dental care to anyone else, and I recommend them to everyone I know.

Hands down, the BEST dental experience I've ever had! From the moment you step into the office,…read moreyou're greeted with a warm welcome and an atmosphere that immediately puts you at ease. The team is professional, efficient, and genuinely cares about your comfort and dental health. Now, let's talk about Kelci--the absolute rockstar of dental hygienists! She is incredibly thorough, but what truly sets her apart is her gentle touch and friendly, upbeat personality. She takes the time to explain everything in a way that's easy to understand and gives great tips to keep your smile in top shape. Plus, she makes what could be a mundane cleaning feel like a VIP experience. My teeth have never felt cleaner! If you're looking for a dental practice that combines expertise, care, and a fantastic patient experience, look no further. And if you're lucky enough to book with Kelci, you're in for a five-star treatment every time!

I recommend Dr. Brit Phillips on the highest level, I've been a patient of his for about 3 years…read moreand couldn't be happier with his superior service including his staff and assistants.

Beautiful work and so gentle. Best dentist I have ever been to. He was able to fix a tooth two…read moreother dentist said could not be fixed.

Been coming to Dr. Whittle for nearly 20 years. Great dentist and always a friendly staff. New…read morelocation is clean and very nice. Would highly recommend!!

I walked in to get my friend some dental wax bc her ortho didn't cut her new wire so it was tearing…read moreher mouth up, as i was explaining this they looked at me like i was an idiot. It was just supposed to be a temporary fix until her dentist could fit her in an appointment. They were rude and wouldn't even look at me the door was locked before closing... well before.( upon having a response, here's my second thought.. I'm well aware there's a difference between an ortho and a dentistry i never realized that wax had to be prescribed so i suppose that was my fault. Also we ended up getting wax at a dentistry up the road and they took care us)