I recently purchased a new RAV4 and noticed it had a ding on the fender. My local dealership said…read morethey would have there guy fix it. I said that was great and when the repair was completed by the dealership I could still se the mark. I left them know but was made to feel like I was crazy. That's when decided to take my vehicle to the dent guy. Chris, the owner of the dent guy, fixed the blemish and restored my new car ownership experience.

My car had just come back form a body shop after an accident, the doors were flawless, until I…read morewhacked it with a lawn mower. I took it to Chris, he gave me an appointment for the next day (Saturday) and it looks like new again. Thanks Chris! He took pix, I didn't.

Had work done on a car. a week later the one of the parts failed. it took them a month to get it…read moreback. 30ish days later the same part failed again. They refused to even look at it for a month. which in MD is not legal. my car was reliable then this place touched it and out of the last 3 months it wouldn't start %70 of the time and left me stuck twice. There is a reason they are so cheap. The receptionist also questioned me on warranty. Everyone knows when you have work done there is a warranty. This shop had lost me and many others.

my pickup truck started acting up as I was coming down Sideling Hill mountain last weekend on a…read moremiserable rainy Sunday morning, lost my power steering, battery light flashing that is wasn't charging and as I coasted down the mountain my temperature overheat light came on, I was able to coast it into the town of Hancock and shut her down, I started googling local mechanics knowing that it being a Sunday I wasn't likely to find one open, I saw that Main Street Motors was close to my location and I was able to limp my truck to their lot, I called a friend who I knew was close to pick me up and get me home which was 2 hours away. I had left my keys in their drop box and when I got home I call their number and left a message explaining my situation, I got a call from the shop first thing Monday morning when they opened and I gave them what info I could about the truck, I got a call back later the same afternoon telling me that my truck was fixed and explaining what was wrong and what it took to fix i, when I told them that I wouldn't be able pick it up till the weekend because I was so far away, they had no problem with me leaving the truck there till I could get it and made so that I could get to it even with the shop closed at the tim, I was able to retrieve my truck yesterday and everything was great, it ran as it should, Main Street Motors was very quick and did a great job and I think that for the work that they did, they were very reasonably priced and didn't try to take advantage of a out of towne, I would highly recommend them if you need a mechanic in the Hancock area

I have had two repairs here on two different Cadillac Escalades. The friendliness and priority…read moretoward customer satisfaction is awesome. I recently went for an estimate and they took my vehicle the next day for a minor repair. The repair was seamless workmanship way above standard. Kept me posted along the way. Best body shop in Hagerstown, HIGHLY RECOMMEND if you looking for quality work and great service. The production manager Bob and service associate Christy are outstanding!!

We have had an *inexcusable* experience at the Sheehys Collision Center. We hit a deer while…read moredriving through beginning of July, took it there to get it fixed, and while our car was in their care, one of their employees HIT it. 11,000 dollars worth of damage. They were not very kind either when handling the situation. Pretty rude for a business that just hit someone else's car!!! Pictures below for proof. And in addition to them doing this, they wouldn't deliver the car to us!! Said it would cost them too much. We should've had our car back weeks ago but because of an employees error that was not possible. Be careful who you trust with your car! 0/10 experience, pick someplace else!

I have been a customer of AutoServe since 2008. I had been given an expensive and erroneous…read moreestimate from another establishment. On more than one occasion, I have been told by the gentlemen at AutoServ, "No you do not need ____ you only need ____". This has ALWAYS resulted in a less expensive and highly effective result. As a woman, it is satisfying to know that there are automotive experts that are honest and straight forward. I couldn't be more please with the service I have received in the past 6 years.

This is the fourth car I have had fixed at this business. Great service and very affordable.read more

Adam was the best tow driver I could ask for! Very nice customer service and was great handling my…read morecar after it crashed :) Would 1000% recommend to anyone who has crashed their car.

Long story short: We had to total my son's car because of them. My son hit a deer. No frame damage…read more Airbags didn't deploy. Just the hood, quarter panel, light, and front grill/bumper. Insurance company works with Mike's. $4k estimate. Dropped it off on day 1. They said it would take 10 days, give or take. Day 11 I drive by because we hadn't heard anything. The car is sitting under a metal carport with the hood, bumper, and side panels off to the side. The mechanic comes out and says it's the car that's being totalled. No one ever called me. On day 3, they found a loose wire on the top of the engine requiring the entire harness to be replaced for $3k plus 6 hours of labor and a dent in the radiator bracket. That changed the estimate to $10k- more than the insurance threshold. No one ever called me. It sat outside, uncovered for over a week. The cabin air filter was open and exposed during a rain. There were leaves all in the engine compartment. Day 12, a Friday, I contact the insurance company and start figuring out my options. Day 16, a Tuesday, I call Mike's to find out how I could walk away from the insurance claim because I found a shop that would replace the 1 loose wire with a $100 pigtail and leave the radiator as is because it doesn't affect the structure. He says it will cost me $110 a day in storage fees. From here the relationship goes sideways and the insurance company gets involved to tell him he can't do that. Unfortunately, at this point, I can't drop the insurance claim to fix it ourselves or take the car back as a salvage title after it was exposed to the elements and questioning what other damage would show up that wasn't there during the first estimate.

I thought i needed a whole painting done, but owner did goof off and in less than a minute scratch…read morewas gone. No money needed. This man has class. I would tell anyone to do business with him. Thank you maaco man.

My 2003 Volkswagon Jetts TDI was starting to rust pretty badly on the front fenders. I was able to…read morecall around, buy and replace the fenders myself. The new fenders came flat black and surely did not match my silver car. I could have either had the new fenders painted silver to match my existing color (which would not have matched my old silver paint color) or get a new paint job. I decided to go black with a new paint job. The Hagerstown Maaco did a great job fixing a few other rust spots and making it look so nice with the new paint that people think that I bought a new car. I got a good price, it took less than a week and I could not be happier. BTW, this is the 3rd car that this Maaco has painted for me in the last 20 years. Jim G 2003 Diesel Jetta with 222K

The insurance company made us take our car to another body shop in the area. Two days after we…read moredropped it off, they more than doubled their initial estimate. I left D&J a voicemail at 4:30 on a Friday night to get a second opinion. He called me back within 15 minutes and explained all of my options better than the other shop and the car insurance company combined. Then, on Monday, once I had seen the car and taken pictures, he gave me a $100 solution to what the other company wanted $3300 for (and should have seen in the first estimate) and said another piece they claimed needed to be fixed was structurally sound. He offered to work with me to get secondhand parts to fit within my budget if I chose to salvage the car or drop the insurance claim- and I never paid him a dime for his services! I wish I would have taken our car to D&J instead of going through insurance and the other company. They are honest, communicative and truly have the customer's best interests in mind!

My vehicle was rear ended about two months ago. I contacted my insurance company to report a claim…read more They recommended I use Mike's Auto. I had my vehicle towed there that same night. I went the next day to get several belongings out of my vehicle. I spoke with Mike (owner) and asked him if my vehicle was totaled. (It was pretty close to being totaled). He laughed and said it was no where near being totaled, and it was only about 5,000 worth of damage. I used to work at a car dealership, I know how a body shop works. They don't want it to be totaled, no money in their pocket. I immediately called Bill's Auto Body and had my vehicle removed from Mike's and towed to Bill's. They did an estimate for 10,545.43. And it only needs to be 11,500 to be totaled. So YES, it was in fact very close to being totaled. Bill's were absolutely amazing to me!

Robinson's Body Shop & Garage is great, they've helped us keep our two cars in service over the…read morepast few years as we're very thankful for them, "they're pricey" Sure, but they actually do their job at a really reasonable price and all you have to do is communicate if anything's wrong with your car, call Robinson's! 10/10

The kind of honest, efficient business that made this country great…read more Savanna worked on my car with skill, speed and attention to detail.