I like Choice Home Health for home health care after hospitalization. They have a small satellite…read moreoffice in San Luis Obispo. And this review is specifically for the SLO office. The quality of care is phenomenal. I would absolutely use this company over any of the bigger home health companies ones in the area because it is easy to get lost among the millions of other patients in the bigger companies. But not here. Also, the office staff is warm and easy to communicate with.

They promise the world but no follow through. The RN who 1st came to my home was superb! I…read morerequested her for all visits but never saw her again. The subsequent nurses were inefficient, rushed and rude. The physical therapist was young and inexperienced. I switched companies and very happy now.

VNA provided care for my brother and tried to communicate with his wife who is experiencing…read moremoderate to severe cognitive difficulties. She felt that they should have been providing care to her, which was not their job and was extremely resentful of them most of the time. My brother and sister-in-law are difficult to deal with and I do genuinely appreciate the patience and consideration of the Hospice staff. Apparently, after asking me to contact his health care providers regarding his care, he would turn around and remove me from the approved guest list. I am revising my earlier reward and updating my rating for VNA Hospice to a 5/5 stars for their patience and understanding.

I had two of my clients husband and wife on Hospice and the care was AMAZING if we had any issue…read moretheir care team so amazing. Ruben the patient Coordinator in the office was working a night shift and my patients oxygen machine part broke I called and the answering service connected me to him after 8pm and he delivered the part to my clients home. That is service! I will always refer my clients family to pick VNA for their home care and hospice needs. Thank you for all you people do. Ohhh Michael the supply person is so awesome as well in getting orders sent out.

My husband had orthopedic surgery on December 13th and upon returning home we were set up for…read morephysical therapy and nursing care through Choice Home Health Care. The hospital actually referred us. He arrived home Friday afternoon and Saturday morning our nurse, Amy, telephoned and scheduled a morning visit. Amy arrived on time, conducted a thorough interview with my husband, assessed his health/vitals and monitored his incision. The following Monday our Physical Therapist, Dominic, called to schedule his first visit with us. He arrived on time, also conducted a thorough verbal interview, checked my husbands wound and started some gentle physical therapy. From there Dominic scheduled two visits per week, always arrived on time, conducted a complete assessment of my husband and gradually increased physical therapy. Dominic always left my husband with "homework" so to speak, gentle exercises for him to do daily between visits to increase strength and stamina. Within three weeks my husband was walking without a walker or cane, was stable on his legs and could walk around the block. Dominic made his final visit this morning as my husband was released to outpatient physical therapy and was also released to drive. We were both very impressed with Amy and especially Dominic. He is very easy to talk to, very forthcoming with information and expectations, and answered all our questions thoroughly. We both feel very informed and ready for the next steps in recovery. I highly recommend Choice Home Health Care for your in home therapy needs and I highly recommend Dominic for home physical therapy treatments. We are both very impressed and very happy with the care that we received.

About 7 weeks ago Home Choice showed up at my dad's house after he was released from the hospital…read more Everyone that has shown up to help my dad get better has been great! Courteous and respectful and compassionate. There were three that stood out Whitney his physical therapist, Christine his occupational therapist, and comfort his nurse. My dad in general feels better and with the help of Home Choice he's gotten stronger. Thank you hope choice!!!

This agency is the "worst." We had an appointment originally back in December 28, 2022. Bethany,…read morethe coordinator said because of the Holiday's naturally a CNA wouldn't start until the first of the year. It is now January 13, 2023. I had to call them this week because I hadn't heard anything from Bethany. Guess what her excuse was? She had the wrong number! Did she try calling the alternate phone number? The only communication I received after our December 28 meeting with Bethany was a "text" on January 10 saying she hasn't called because she had the "wrong number" was too busy assisting other "seniors" and our CNA was "sick." That's it. I can clearly see why they have a "3 Star" average. Excuse, after excuse after excuse.

We have had home care aides through our nationally known long-term care insurance, for several…read moreyears. With our authorization, payments were made directly to the care agency, so we did not have to deal with anything except establishing our eligibility for services under the policy. We recently moved to Monterey and contacted Central Coast Senior Services. We were told that they did not deal with long term care insurance companies, even MetLife or CalPERS. We would have to pay them for services each month and then we were responsible for getting reimbursed by our long-term care insurance. This means we would have to send care notes, invoices and other documentation each month to the insurance company. Whatever the quality of service Central Coast provides, and it may well be good, but potential customers should be aware of this unusual part of their services and the additional work it entails.

I highly recommend S & J Home Care. I have known Sabrina for 15 years. Originally Sabrina was in…read morechild care and she literally helped raise our young son. I consider her family. She is extremely caring, reliable, and trustworthy. Currently my 94 year old grandmother is receiving care from a large home care organization. If my grandmother lived closer we would definitely be using Sabrina for my grandma's care. Sabrina sets the bar very high and there is no one I would trust more with any of our family members. S & J, as a private care provider, goes above and beyond what large home care providers offer in terms of services, care giver qualifications, and better pricing. Hiring Sabrina and her team is the way to go for peace of mind and genuine care for your family.

I cannot recommend S&J Homecare highly enough. I had to use their services on very short notice…read morerecently for a friend on Hospice care, and the caregiver they sent was absolutely wonderful. She did two 12-hour overnight shifts, and she did a beautiful job. She was intelligent and careful and kind, and she was even able to get my friend to eat something, which we had been unable to do. The quality of care was excellent, and I was very impressed by the owner's professionalism. This is a remarkable agency.

Unbelievably selective to whom they provide respite services to. I am not convinced by their…read morequalifying definitions of who gets care and who doesn't. However, this is a private business and have the right to determine who they accept for services or not; so I'm just limiting my negative impression of them to us, my disabled son and me, we were not helped while I'm sure they are good care providers to others.

I've worked for them and I initially had an amazing recruiter. After my recruiter left the office…read morefell apart. Communication began to fail. I worked for an amazing family, but the office is a disaster, unprofessional, and lacks integrity. Focus should be on patient care.

I worked in visiting angels before. I love working with elderly people. I treated them like my own…read morefamily.

We have a very bright and efficient young woman from Visiting Angels in our home three afternoons a…read moreweek to help care for a 95 year old woman and to assist her partner who recently injured a knee. She does lots of errands for us including shopping for groceries, driving the patient to the doctor, going to the pharmacy, taking her patient for a short walk or wheel chair ride in one of our lovely parks. Around home she takes care of bed making and laundry and some minor indoor and outdoor chores. She is also here midday so prepares lunch as well. She is very efficient and is always on time and completes her tasks in time to be sociable and friendly with her patient. As a result, the patient likes her caregiver very much. Prior to this caregiver, we had another who was just as lovely and caring and efficient. We have loved them both and would recommend them highly for any caregiver or other job. In addition , we can't say enough about Visiting Angels and its staff. They screen and train their caregivers well and are very cooperative and understanding if there has to be a change of schedule. They are Johnny on the spot about any necessary substitution. The office pkeep us informed by phone and always give us time to make decisions. We hired them because we heard all of these good things about them. Believe me, they do not disappoint.

My wife was on Home Health service with Mission and they kept changing who the nurse was. Every…read morevisit was a different nurse. When we asked why, the new nurse said "they other nurse quit". We called and spoke to "Vicky" who is supposedly a supervisor and she just gave a bunch of scripted corporate talk and tried to make Us feel stupid. The clinicians wouldn't confirm vists until less than 24 hours before. We didn't feel like we received the care we deserved and were told they provided.

This agency of sorts, is taking advantage of patients in many ways. I was recently at UCSF…read moreHospital. Before my discharge, my Dr.'s assistant asked if I want a nurse to come check on me at my home? Medicare pays for 8 weeks of visits. A woman from this shady company got my personal info. from UCSF. Came to my home just 36 hrs. after I was discharged. She set up 4 appts. the following week without my permission! And again the following week! This Co. is desperate for clients/money. None of their employees arrived with name tags, medical shirts or business cards! The visit with their so called "RN" named Bill, didn't have a female assistant to examine/evaluate me (single woman). During the visit, he insisted on calling my surgeon's office for an authorization. He lied about speaking to my surgeon who wasn't in his office! This Co. never provided a plan of services or any documentation. Only a thin booklet. In this, it explains they will take over managing patient appts. & medications! They come in & take photos of whatever they want. My surgeon knows nothing about these crooks. Wall Street Journal has published an article about the billions of dollars this Co. is stealing from Medicare. "Patients Beware & don't let them into your homes!"

If you are looking for a caregiving service that delivers professionalism with a whole lot of…read moreheart, choose Lavender Lane Home Care. Highly recommended!

From the owner: Lavender Lane Home Care is more than just our name—it reflects the heart of our service. Here,…read moreyou’ll find the most compassionate care for your loved ones. We provide safe, loving, and attentive in-home care for those who want the comfort and treatment of a nursing home, without ever leaving their home. At Lavender Lane, we assist seniors and older adults with non-medical activities of daily living such as meal preparation, bathing, dressing, toileting, light housekeeping, medication reminders, transportation, and more. We offer care and companionship on both an hourly and live-in basis—and we specialize in dependable, 24-hour live-in care. You’re not just a client—you become part of our family. Because we care for you as one of our own. Enjoy peace of mind knowing your loved ones are safe, happy, and thriving in the comfort of their home.

A 99 year old friend, Maxine ("Max") moved here a few years ago. I visit her daily. She is very…read morehappy here. She loves the staff.

My mother has been at Ivy Park in Monterey for almost a year and we couldn't be happier. The…read morefacility and her room are beautiful, well-equipped and always clean. The food is like a gourmet restaurant. And the wait staff are excellent. They are patient and remember everyone's favorite order. There are other nice assisted living facilities in this area, but the people at Ivy Park Monterey make the difference. The manager Kellie is running a top-notch operation. Carina and the care staff are always present and anticipating what my mother needs. And they are so kind. Jenny plans the most awesome activities and celebrations. Birthdays and holidays are always special! Maria and Josh in the medical office are super professional and on it. Kathie at the front desk may be the nicest most helpful person I have ever met. She personifies the tone of the facility - happy, helpful and caring. I couldn't give the home a higher recommendation. It is an excellent place to live.