I like Choice Home Health for home health care after hospitalization. They have a small satellite…read moreoffice in San Luis Obispo. And this review is specifically for the SLO office. The quality of care is phenomenal. I would absolutely use this company over any of the bigger home health companies ones in the area because it is easy to get lost among the millions of other patients in the bigger companies. But not here. Also, the office staff is warm and easy to communicate with.

They promise the world but no follow through. The RN who 1st came to my home was superb! I…read morerequested her for all visits but never saw her again. The subsequent nurses were inefficient, rushed and rude. The physical therapist was young and inexperienced. I switched companies and very happy now.

VNA provided care for my brother and tried to communicate with his wife who is experiencing…read moremoderate to severe cognitive difficulties. She felt that they should have been providing care to her, which was not their job and was extremely resentful of them most of the time. My brother and sister-in-law are difficult to deal with and I do genuinely appreciate the patience and consideration of the Hospice staff. Apparently, after asking me to contact his health care providers regarding his care, he would turn around and remove me from the approved guest list. I am revising my earlier reward and updating my rating for VNA Hospice to a 5/5 stars for their patience and understanding.

I had two of my clients husband and wife on Hospice and the care was AMAZING if we had any issue…read moretheir care team so amazing. Ruben the patient Coordinator in the office was working a night shift and my patients oxygen machine part broke I called and the answering service connected me to him after 8pm and he delivered the part to my clients home. That is service! I will always refer my clients family to pick VNA for their home care and hospice needs. Thank you for all you people do. Ohhh Michael the supply person is so awesome as well in getting orders sent out.

My husband had orthopedic surgery on December 13th and upon returning home we were set up for…read morephysical therapy and nursing care through Choice Home Health Care. The hospital actually referred us. He arrived home Friday afternoon and Saturday morning our nurse, Amy, telephoned and scheduled a morning visit. Amy arrived on time, conducted a thorough interview with my husband, assessed his health/vitals and monitored his incision. The following Monday our Physical Therapist, Dominic, called to schedule his first visit with us. He arrived on time, also conducted a thorough verbal interview, checked my husbands wound and started some gentle physical therapy. From there Dominic scheduled two visits per week, always arrived on time, conducted a complete assessment of my husband and gradually increased physical therapy. Dominic always left my husband with "homework" so to speak, gentle exercises for him to do daily between visits to increase strength and stamina. Within three weeks my husband was walking without a walker or cane, was stable on his legs and could walk around the block. Dominic made his final visit this morning as my husband was released to outpatient physical therapy and was also released to drive. We were both very impressed with Amy and especially Dominic. He is very easy to talk to, very forthcoming with information and expectations, and answered all our questions thoroughly. We both feel very informed and ready for the next steps in recovery. I highly recommend Choice Home Health Care for your in home therapy needs and I highly recommend Dominic for home physical therapy treatments. We are both very impressed and very happy with the care that we received.

About 7 weeks ago Home Choice showed up at my dad's house after he was released from the hospital…read more Everyone that has shown up to help my dad get better has been great! Courteous and respectful and compassionate. There were three that stood out Whitney his physical therapist, Christine his occupational therapist, and comfort his nurse. My dad in general feels better and with the help of Home Choice he's gotten stronger. Thank you hope choice!!!

I'm compelled to share my story, so that if you need assistance with a loved one, you know where to…read morego. Unexpectedly, the shift in "sheltering in place" from COVID led me to have to make some pretty quick decisions about how to get care for my Mom. Her therapy appointments were canceled, and she very rapidly lost her ability to walk and became bedridden. I reached out to CCSS when I learned my Dad needed heart surgery, and was under strict instructions not to exert himself in any way (which included caregiving for my Mom) prior to his operation. CCSS came out to assess the home, and made recommendations on equipment and a care schedule for my Mom. They were great with communicating with *me* as well---the adult daughter who does not live with them. When the local fires threatened evacuating my parents from their home, CCSS made calls and located a hospital bed to be delivered within hours to my house as we brought them here to evacuate. As my mother's health digressed, I had no experience coordinating with hospice care, and filing advanced care directives with the appropriate agencies. CCSS has literally helped me every step of the way, with clear communication and compassion as I processed emotionally and mentally the decisions I needed to make with my Dad to ensure my Mom was comfortable. If you're not sure what needs to be done to assist your loved one with the services they need to live comfortably, I highly recommend you reach out to CCSS. It was the best decision I made as our family transitions to new realities in our life.

This agency is the "worst." We had an appointment originally back in December 28, 2022. Bethany,…read morethe coordinator said because of the Holiday's naturally a CNA wouldn't start until the first of the year. It is now January 13, 2023. I had to call them this week because I hadn't heard anything from Bethany. Guess what her excuse was? She had the wrong number! Did she try calling the alternate phone number? The only communication I received after our December 28 meeting with Bethany was a "text" on January 10 saying she hasn't called because she had the "wrong number" was too busy assisting other "seniors" and our CNA was "sick." That's it. I can clearly see why they have a "3 Star" average. Excuse, after excuse after excuse.

I highly recommend S & J Home Care. I have known Sabrina for 15 years. Originally Sabrina was in…read morechild care and she literally helped raise our young son. I consider her family. She is extremely caring, reliable, and trustworthy. Currently my 94 year old grandmother is receiving care from a large home care organization. If my grandmother lived closer we would definitely be using Sabrina for my grandma's care. Sabrina sets the bar very high and there is no one I would trust more with any of our family members. S & J, as a private care provider, goes above and beyond what large home care providers offer in terms of services, care giver qualifications, and better pricing. Hiring Sabrina and her team is the way to go for peace of mind and genuine care for your family.

I cannot recommend S&J Homecare highly enough. I had to use their services on very short notice…read morerecently for a friend on Hospice care, and the caregiver they sent was absolutely wonderful. She did two 12-hour overnight shifts, and she did a beautiful job. She was intelligent and careful and kind, and she was even able to get my friend to eat something, which we had been unable to do. The quality of care was excellent, and I was very impressed by the owner's professionalism. This is a remarkable agency.

Unbelievably selective to whom they provide respite services to. I am not convinced by their…read morequalifying definitions of who gets care and who doesn't. However, this is a private business and have the right to determine who they accept for services or not; so I'm just limiting my negative impression of them to us, my disabled son and me, we were not helped while I'm sure they are good care providers to others.

I've worked for them and I initially had an amazing recruiter. After my recruiter left the office…read morefell apart. Communication began to fail. I worked for an amazing family, but the office is a disaster, unprofessional, and lacks integrity. Focus should be on patient care.

Visiting Angels Scott's Valley is such an amazing company to work for. The staff is so friendly,…read moreknowledgeable and supportive. Highly recommend if you're interested in becoming a caregiver or need care services.

I worked in visiting angels before. I love working with elderly people. I treated them like my own…read morefamily.

My wife was on Home Health service with Mission and they kept changing who the nurse was. Every…read morevisit was a different nurse. When we asked why, the new nurse said "they other nurse quit". We called and spoke to "Vicky" who is supposedly a supervisor and she just gave a bunch of scripted corporate talk and tried to make Us feel stupid. The clinicians wouldn't confirm vists until less than 24 hours before. We didn't feel like we received the care we deserved and were told they provided.

This agency of sorts, is taking advantage of patients in many ways. I was recently at UCSF…read moreHospital. Before my discharge, my Dr.'s assistant asked if I want a nurse to come check on me at my home? Medicare pays for 8 weeks of visits. A woman from this shady company got my personal info. from UCSF. Came to my home just 36 hrs. after I was discharged. She set up 4 appts. the following week without my permission! And again the following week! This Co. is desperate for clients/money. None of their employees arrived with name tags, medical shirts or business cards! The visit with their so called "RN" named Bill, didn't have a female assistant to examine/evaluate me (single woman). During the visit, he insisted on calling my surgeon's office for an authorization. He lied about speaking to my surgeon who wasn't in his office! This Co. never provided a plan of services or any documentation. Only a thin booklet. In this, it explains they will take over managing patient appts. & medications! They come in & take photos of whatever they want. My surgeon knows nothing about these crooks. Wall Street Journal has published an article about the billions of dollars this Co. is stealing from Medicare. "Patients Beware & don't let them into your homes!"

If you are looking for a caregiving service that delivers professionalism with a whole lot of…read moreheart, choose Lavender Lane Home Care. Highly recommended!

From the owner: Lavender Lane Home Care is more than just our name—it reflects the heart of our service. Here,…read moreyou’ll find the most compassionate care for your loved ones. We provide safe, loving, and attentive in-home care for those who want the comfort and treatment of a nursing home, without ever leaving their home. At Lavender Lane, we assist seniors and older adults with non-medical activities of daily living such as meal preparation, bathing, dressing, toileting, light housekeeping, medication reminders, transportation, and more. We offer care and companionship on both an hourly and live-in basis—and we specialize in dependable, 24-hour live-in care. You’re not just a client—you become part of our family. Because we care for you as one of our own. Enjoy peace of mind knowing your loved ones are safe, happy, and thriving in the comfort of their home.

With Personal experience, I can say with certainty that this facility is sorely lacking. The staff…read moreis friendly but overworked. Some residents get excellent care while others are all but ignored. The administration is inexperienced and lacks management skills. The food is awful with some of the worst tasting and poorly prepared food I've ever tasted. No attention is paid to balanced meals or special needs diets. Laundry service is an absolute joke. If someone can be found to wash clothes or bedding, it may take 24 hours or more to have it returned. The longer it takes to be returned the more likely it will be lost. Clothing will quickly deteriorate because no attention is paid to separating colored from whites and high heat is used to dry everything. On the bright side, the campus is beautiful, cleaning is skillfully handled, and there is an engaged activities director. Residents are friendly and easy to get to know.

The care that my cousin, Eric, has received from Del Monte Village has been absolutely wonderful…read more He is so happy there! The food is good, the atmosphere is relaxed and positive, and the staff is very helpful and kind. The old owners did their best but the new owners are so much better! Kay has helped me solve some difficult problems with his case that have come up recently. I appreciate the new owners and can see a huge difference in the care.