| LOCATION + PARKING | South Coast Plaza has a plethora of options of both valet and self parking. The location is easy to find and also easy to navigate. | STAFF & SERVICE | Upon mine and my family's first visit to the boutique, we were immediately welcomed by the friendly (and smiling!! I emphasize this because not every security guard at the boutiques smile) security at the front door. After walking inside and making a beeline towards one of the cases, we were greeted by Melissa. She was friendly from the get go, quick to answer all of my many questions and show me everything I requested from the cases. She was even so kind to pull out necklaces my mini wanted to try on! My mini had a blast and still brings up how she liked that Melissa treated her like a princess, lol! Melissa is and now will always be THAT GIRL for me here at Chopard! She was amazing from start to finish. It took me a couple hours to decide between a few pieces but not once did she rush me, try to upsell me or change my mind. She was patient and understanding; even suggested I take a break to eat lunch and mull over my decision. When I came back, she had everything ready for me to look at again and even offered to pull additional pieces to really help me make my final decision. I can definitely say that service here is top notch here at Chopard. | HIGHLIGHTS | Staff & service is the biggest highlight for me; don't get me wrong, obviously the jewelry is the reason for the first visit but I can say from this visit on, I will be stopping in to say hello to Melissa while taking a peek at some new possible pieces to add to my collection lol. read more

Probably the best purchasing experience I've had in the past decade. Lorraine, Rose, and JL are all so helpful and a pleasure to shop with. Their customer service is top notch. I have purchased a few pieces from here and most recently purchased a beautiful bangle that didn't quite fit. Despite living in Northern California, exchanging for a larger size was no problem and they notified me today that they already shipped it out. It has been less than one week since I even asked if I could size up! That's fast! I have visited their boutique in the past and it's sublime with jewelry and watches of all different designs, all of which are elegant and exude luxury and quality. All of their collections, including Happy Hearts, Happy Diamonds, Ice Cube, Happy Sport, and Alpine Eagle are stunning. read more

Came in today to pick up my engraved Ice Cubes. Lo took care of me incredibly well and had the travel pouches as well as a beautiful Chopard heart-shaped cookie ready. She always makes me feel like a queen. She oozes class and kindness. We had a nice chat and caught up about life. Jason, Melissa, and all the security guards were so kind and lovely. Top-notch service and bright smiles every time. THIS, this is how you do luxury retail. Van Cleef and Arpels, Cartier, Tiffany are all great, but DO NOT SLEEP on Piaget, Graff, and the beautiful Chopard. Piaget and Chopard are from Switzerland and their jewelry as well as watches are no joke. The team here at SCP is chef's kiss! read more

Chopard is a Swiss luxury watch and jewelry maker with a long and glamorous history. Founded in 1860 by Louis-Ulysse Chopard, the company has grown to become a global brand synonymous with luxury and style. The company has a long tradition of crafting luxury watches, jewelry, and other accessories of the highest quality. Chopard is known for its attention to detail, using only the finest materials to create pieces that are timeless and elegant. The company is also renowned for its innovative designs, which combine traditional craftsmanship with modern aesthetics. Chopard has a rich heritage in the world of luxury watchmaking. The company has been a part of numerous prestigious events and is the official timekeeper for events such as the Cannes Film Festival of which I have attended 7 of these festivals. read more

Chopard Boutique - Jewelry Near Me - Costa Mesa, California

My husband and I came at this store and the service was amazing. Lorraine was very professional, helpful, knowledgeable and very friendly. I love my happy hearts wings necklace! Such a wonderful experience! Definitely coming back! read more

Chopard Boutique - Chopard's Happy Hearts Wings Necklace - Jewelry Near Me - Costa Mesa, California

Came here to browse after searching in multiple different stores in the mall. We were helped by lorraine , she was by far the most genuine and helpful sales associate that we came by from the multiple stores we shopped at, and because of that alone, we decided to purchase from her. Great woman and will certainly be returning to her for future purchases read more

Anne was amazing, prepared and ready for us. Took her time, didn't push or rush us for anything. Amazing costumer service. Thank you to the whole Chopard team here in Costa Mesa. read more

Chopard Boutique - Jewelry Near Me - Costa Mesa, California

i had the best experience in this chopard boutique. Anne was so professional, honest, caring and sincere. She is very informative and knowledgeable. Thanks for everything. read more

I had The Clock Man in Fullerton, CA today replaced the missing screw. The master watch man actually made a screw for me. These thieves (Chopard Boutique) will not replace the screw by itself, they demanded a full "Not needed service" in order to make money. Take your watch to The Clock Man they service real watches like Rolex, Omega, Cartier, Tag Heuer, etc. read more

I came in with my husband and 2 month old baby today to find a perfume I smelled back in London a few years ago and Christina didn't even ask how we were doing but she did proceed to stand right behind us as we smelled the perfume scents as if we were going to steal just because we are African American. I didn't see her stand behind any of the other races in the store as they shopped to make sure they didn't steal. We literally are a married couple with a brand new baby. Do you really think all blacks are all just thieves? Why would you even have the audacity to think I would instill those type of values in my son CHRISTINA? You are the problem in America. You are the reason why I have to fear for my sons life when he becomes a teenager and adult. The funny thing is, had CHRISTINA gave us the customer service we deserved I would have purchased the $300 bottle of perfume but I'll take my money elsewhere and buy it off of Harrods online website. CHRISTINA WAS A RUDE RACIST THAT DOES NOT BELONG IN CUSTOMER SERVICE LET ALONE REPRESENTING THE BRAND CHOPARD. read more

Stopped by here looking for a gift for my wife. While I didn't end up getting anything, I did end up having a very nice conversation with Gina. She was very knowledgeable on the history of the company and their products. I might be back for a watch one of these days. I have a 10 year old Brietling that's seen better days. I'm a contractor so my watch is beat up and has paint on it. Anyhow, Gina is great, if you're headed in there, I'd ask for her. read more

Thank you to the staff of chill part at South Coast Plaza for making my experience so memorable and personalized to my needs. Professionalism luxury and courtesy were just a few aspects that popped into my mind after my experience there. A special thanks to Jananeh/ and the manager at the Chopard boutique for all their help I will definitely be going back. read more

Had a fabulous visit today viewing the new happy hearts collection with Alan. This boutique is indeed a 5 star ambiance with hospitable sales associates. No nonsense nor attitude! From the minute we walked in, it was such a pleasure to be there. Chopard should be proud ! Thank you for a wonderful visit ! read more

Last week was our second trip and purchase from this store. I felt bad dragging in all my kids with me and my wife, but I needed to get a few things and they were very nice to my noisy crew! They even gave my kids cookies LOL. Our first trip my wife purchases a Rosso Corsa watch for me, very nice indeed I love it.. I think they made the store bigger since that trip. This being the second trip I got a matching pair of shades. I am really picky, but these were cool and the leather side of the 746S matched the band on my watch. I also picked up a wallet and a few other trinkets. Brian G. was our sales guy, go see him, nice guy. I'll be calling him in the future. read more

My second time into this beautiful relaxed store and I made a purchase. Located in a wing of the South Coast Plaza among a sea of high-end boutiques, this place stands out. The service was professional and relaxed, the staff knowledgable. My sales person, Brian Gerstein is the best. Highly recommended. read more

I got the LUC watch for my fiancé as a wedding gift. And from beginning to the end of purchasing process, Jananeh was very kind and informative. Since our initial purchase, we came to her several times for further questions on watch maintenance etc. and she was very engaging and helpful. She is a great person to work with if you like to build up the relationship more than just as customer and SA. Thanks to her amazing service, I'd prefer to go Chopard for my next occasion to purchase a high-end jewelry. read more

1860. The Year Eighteen Hundred and Sixty. That's a very long time ago. When I walked out of this designer jewlery and horology boutique holding a contract for a timepiece servicing, contained in a midnight blue folder with the name Chopard emblazoned in gold applique on its cover, I pondered about the agreement that it contained and I began to think about what that era must have been like to live in... about who else would be in my shoes...in the year 1860. For 150 years fans have trusted the Chopard Boutique , and have also walked out holding contracts with the Chopard name scribed in gold leaf on the cover. I began to think about all the different situations in which people possessed such a folder. Perhaps they held a receipt for their passionate purchase or maybe an agreement to service their most prized possession or family heirloom. I contemplated about the various European cities and the by gone cultures, the variety of places and types of individuals who held those contracts. That is when I really began to realize how special Chopard truly is. A Stellar Reputation built this hallmark. It must have. The Rarity has allowed it to thrive. Reputation. Rarity. The stories those people could share. The longstanding reputation for quality that has been the "gold" standard of Chopard for more than 150 years carries with it a sense of welcoming fascination rather than stodgy exclusivity. The Chopard Boutique at South Coast Plaza certainly lives up to the reputation that has been meticulously crafted and garnered for the past hundred and fifty years . Let me start by saying Thank You Alan Lai. You exude professionalism and a confidence in your service, a heightened sense of responsibility and care. Mr. Lai is one of the faces at Chopard, South Coast Plaza. I can only recall a handful of times in my life when the thought that I held in my hamd an agreement that has then a time-honored tradition and stood the test of time for so many generations before me and so many countries and under so many circumstances and now I had to look forward to something so special, which is that phone call I will receive letting me know to return to the Chopard store, we have something for you... read more

I have admired Chopard watches for quite some time. When I decided to purchase one I worked extensively with Lorraine. She helped me pick out the perfect watch, and her warmth and graciousness added to the pleasure of the experience. I look forward to working with her again! read more

Lorraine Littles has assisted me & my husband over the last year and she is friendly, professional & knowledgeable. The selection of unique timepieces is terrific with new & modern styles for every occasion. We would recommend the boutique & Lorraine to anyone in search of a wonderful timepiece. Ann I. read more

To the man at the door waiting to close tonight, when someone smiles and says 'hello' to you, it's customary to at least acknowledge that in some way with a return response. Staring at us blank-faced is the wrong response. Are all the sales people here dicks like him? read more

Chopard has the most amazing pieces! I find something new and beautiful every single time I come in here. It is very nice to have a store like this out here, it is super convenient and has amazing products! read more

Cute little boutique. Love the atmosphere! People were sweet and definitely helpful for an indecisive gal like me !

My mom bought an elegant watch from this boutique. Toni was very fun to work with. She made the experience fun and relaxing. When I got engaged, my husband and I had bought a "couple's watch" (matching his and hers). We brought our moms to make the purchase and Toni had fresh coffee brewed and was very accommodating to all of us. It is always a pleasure to have Toni assist us. She is such a sweetheart! read more

A truly delightful shopping experience. I was looking for a gift for my husband and walked into three other stores where I was ignored (and I dress nicely, so it's not like I looked poor!). I wandered into Chopard and within 10 seconds, a lovely woman named Lorraine with a bright smile greeted me and she and I, together with her colleague Darrin, who was as charming as she was, assisted my request and I made a couple of purchases from them. If you are looking for quality jewelry and outstanding customer service, Chopard at South Coast Plaza is the place to receive it. Thank you for the wonderful experience. read more

I love Chopard! Over the years we've made several purchases at this location, and we keep going back to the same boutique because the service is always so impeccable. Terri was always our SA. She's the sweetest, soft-spoken, and most helpful SA I've dealt with in Chopard. Thanks Terri, for helping me pick out my watch! They have more selections and styles here compared to the Chopard at Wynn Las Vegas. I'm never going back to the Vegas boutique because the SAs there have no knowledge of customer service, no greeting when arriving to the store, and not a whole lot of styles to choose from. My husband and I weren't even offered a beverage for having to wait to be assisted. read more

We looked everywhere for a princess cut diamond eternity band. I don't want to advertise for these stores, but think of all the big name diamond and jewelry makers and that's where we went. We were met with very little interest in hearing what we wanted. Instead, the sales people we encountered tried to sell us something the store already had. Until we met Jananeh at Chopard. What impressed me the most is how eager Jananeh was to help us. We immediately knew our search was over. She listened patiently and persisted until she could get us the ring we had been looking for. She is extraordinarily kind, knowledgeable, and helpful. I'll never go anywhere else again. Thank you, Jananeh!!! read more

First and foremost, Chopard provided the best customer service I have ever gotten at any Watch boutique! Jananeh Abedini and the boutique director, who's name I forgot, helped me and my friend out greatly. They provided us with extensive knowledge about the watches and some refreshments too! I definitely will buy a watch from them in the future and I hope them all well! read more

Exquisite salon. Seamless experience. My wife needed a new band for her watch. Inquired via mobile and was told the band was available. Arrived at salon and band was held for me. Sales associate was wonderful. read more