I am a long time client of Your Man Friday and have always had great service from them. I started…read morewith them because they were a small business with ties to the local community with personal care and good communication. I was sad When Greg retired and sold the business but also excited for him. I had hoped that the new owners would respect the legacy that he built with the clients and community but sadly that doesn't seem to be the case. I definitely feel that the customer service they provided is a thing of the past and will be taking my business elsewhere.

My husband was a client at YMF since 2015. I usually prepped all our files for YMF to complete his…read moretaxes, but unfortunately he got cancer and I became his caretaker in 2023. He died in 2024. I did not complete his 2022 taxes, and I reached out to YMF to complete his 2022s and 2023s. After not receiving a response to my email or call for 2 weeks, I followed up with them via phone. I was told that they could not do it before the 10/15 extension deadline, which was fine. But then I was told they wouldn't do his taxes at all. Yes, they knew he died. I can understand not taking on new customers, but he had been a customer for many years. I am stunned by the poor customer service. YMF used to be great - I referred many people there over the years. I cannot believe this is how they treat their customers.

When I first opened my electrical contracting business several months ago, I at first thought that…read moreI would use a large, nationwide company with a very recognized name. After looking into them further and reading the bad review after bad review I began to think twice- then when I experienced first hand the very same treatment that other people were unhappy with, I began calling around to other companies. I like to support other local businesses in my area, so I started looking at local payroll companies in my area with the best reviews. Luckily, I found Payroll Solutions and called. Janet Pluntze, the owner of the business, answered and I was immediately impressed with her professionalism and willingness to help get me set up. She went above and beyond with every step in the process and really made it easy for me. The pricing is better and the service is impeccable. I love being able to get ahold of someone at all times if I need to instead of having to leave a message and wait. Payroll Solutions is highly recommended and I tell everyone I know that's in business about them. A++ rating from me.

I have owned Vision Media for the last 14 years and have used 4 different payroll solutions in that…read moretime. I have had everything from the "one person show" to Paychex to ADP. Payroll Solutions is, without a doubt, the best partner we have ever used. You will be blown away by how responsive they are, and you will think they are making a mistake on what they charge. You can use them as much or as little as you want. They are smart, educated on all of the payroll issues that come up, and you can trust them. If you are looking for service that is literally a phone call or email away with response within a half hour, this is the company you are looking for. Payroll Solutions was recommended by another business owner when I told them I was feeling like "a number" with Paychex. You will never feel like a "number" with Payroll Solutions, and you will love their team.

The Akopyan Group has been doing all things financial for me for about ten years. During that time…read moremy business has grow exponentially and Akopyan has been there to support me every step of the way. The Akopyan Group does everything for us; bookkeeping, payroll, 401K, tax planning, and all of our tax returns. I never miss an opportunity for a tax credit or deduction, I always pay the right amount of taxes to keep me audit-proof, and I get consistent and accurate monthly financial reports that I can manage my business by. Working with The Akopyan Group, CPAs has been one of the best business decisions that I've made to date.

The CPA Team at Akopyan were extremely helpful in our corporate tax returns, especially considering…read morethe recent loss of one of our founders and the perceived complications this would cause. They helped navigate the required annual forms and provided us with reasonable fees considering. We are grateful for their support, insights, and personal help. I'd certainly recommend them to anyone who needs full-coverage corporate and personal tax support...a great team for sure!

This place is the best. They do my taxes annually and give me solid and dependable feedback. Any…read moretime I have a question, they make time for me. I know they are busy, but they always take a moment to give me good advise or answer my question. I highly recommend this service over a place like H&R Block who is just out to swindle their customers.

TL;DR seems to no longer be operating. After taking money and emailing for '24 taxes for the past…read moreseveral weeks they've not responded to emails or phone calls. They were great a few years ago but now it seems I have to start dealing with the fact they took money but didn't ever file taxes.

I've had TL;DR do my taxes for the past five years, and they were great…read more This year, something changed. It's August 27 when I write this, and my taxes aren't filed. On June 6 I requested a status update. On June 19 I received an e-mail saying the return is in final review. On June 29 I responded saying I was patiently standing by. On July 2nd I received a response saying it would be at least one more week since the reviewer is out of the office. On July 31 I requested an update. On August 6 I requested an update. On August 13 I requested an update. And today I requested an update. I tried to call the phone number in their signature block (there isn't one listed on their website), and there is no answer. I don't think this firm is still open. I've reached out to new accounting firms to start hiring a new accountant.

John was easy to work with, we shared a mutual client that needed an urgent pre-approval to buy…read moretheir first home. John was quick to respond with all essential items required for our client to not miss out on their dream home. I have worked with many CPA's and that is often not the case.

John Kuder was horrible to work with. He was unprofessional, did not respond to emails, gave wrong…read moreadvice that caused financial repercussions, almost cost me a good rate on refinancing my house, and refused to provide documentation vital to my business. 3 years later, I am still dealing with mistakes he made on my federal taxes. Stay far away from this firm.

I have been a client of Visse & Co for many years and have been extremely satisfied with the…read moreresults. Very knowledgeable, professional and easy to work with. I highly recommend.

I had my taxes done at Visse & co for 3 yrs only to find out that they never had me paying into…read moresocial security, when asked about it I was told that it wasn't up to them for me to pay in, I told them I was expecting them to work in my best interest and made it a point to tell them I needed to pay in only to drop off my papers to have extensions filed yearly and not receive a refund until Oct in 1 case. No I would not recommend anyone use this company, Giving them 1 star is pushing it.

If I could give this business less than a one star rating I would. The owner doesn't return calls…read moreor emails. You have to persistently reach out. When by chance you do get her on the phone she doesn't know who you are. She made a mistake on my tax return, in my favor, which the IRS picked up! I asked her for an explanation and she said I had overpaid, which in fact wasn't true. Almost a year later, and I still don't have my refund. I have asked her monthly to contact the IRS as she's my legal representative and can get through. Every time she gives me another blow off reason why she can't get an answer. And we're talking about a lot of money. I finally went to another accountant and got an answer in a day! One day! And again the long delay was because of something Mimi had done and failed to tell me. When pressed about it, again, she said it was my fault. Mimi and her team couldn't care less about your business. Her work is sloppy and she's dishonest. I can't warn you strongly enough not to use her.

Mimi Pangallo is efficient, fair and knowledgeable…read more Rockstar Mimi....she would make recommendations on tax deductions that we were had not realized were available. She did not over-complicate things. She was fair and always took responsibility. Once when we had a little speed-bump issue on her side, she solved it at no charge (the right thing to do ...we didn't even have to ask). I appreciated her accountability. It is confident building when your accountant understands your situation and can make some $ saving suggestions. Isn't this what they all should do?!? Nope, they do not all do that. Some of the big firms we have since worked with make a meal out of simple things and do not have any proactive suggestions. I miss Mimi. We moved on when my new partner brought some global expertise needs, but i miss her and her firm. I refer to her as often as I can. Now that things are simpler again, i will be calling her. You will be lucky to have her on your professional service team.