Best HVAC experience we've had in 30 years…read more Our upstairs unit stopped cooling and we called another local HVAC company out to look at it. Took their tech just 10 minutes to tell us we were low on freon due to a bad coil and we were looking at $3500 to replace. Guy never used a leak detector he just knew the leak was in the coil. I wanted a 2nd opinion before spending that kind of money so I called J&R based on their 5 star Yelp rating and the things people were saying in their reviews. Joe showed up, immediately took the unit apart, and spent over an hour using a leak detector to try to locate the coolant leak. Couldn't find a leak. He ended up leaving the system pressurized with nitrogen over a weekend only to come back on Monday and find no pressure loss. No leak - no bad coil. The issue was the other guys (who've serviced our units for 2 yrs) had left the valve caps loose on the exterior unit. Joe's diligence and honesty saved us a lot of money and earned him a customer for life. Its really rare nowadays to find someone with this kind of ethics. Joe's a likeable guy, explains what he's doing and why, and isn't out there trying to run up the tab on the repair. You sometimes hear companies saying they'll treat you like family. Joe never said that and its not on their website or their marketing material but that's definitely how I felt I was treated - like family.

100/10.... Joe & Robin were great! I explained my AC issue and Robin got me booked right away. Joe…read morecame within a few hours and treated me like I was his niece. He explained everything to me and even gave me tips on how to avoid future problems. Great customer service, amazing pricing, and EXCELLENT work.

Quick response. Tech was knowledgeable and helpful and got our heat back on. My go-to heat and AC…read morecompany now.

We had work done, new unit with ventilation installed just weeks ago. Its leaking through our…read moreceiling right where they put the vent in our master bedroom. We paid over $8,000 that day and they also signed us up for their maintenance plan with a monthly fee. I called to schedule servic, they told me someone would call me back and confirmed my phone number. Nobody called, no appointment was offered or confirmed and a tech showed up at our house when no was home. When I called to question why they would send out a tech without scheduling or confirming an appointment the woman argued with me and then hung up on me. Incredibly poor representation of the company as a whole.

I had a 30 year old HVAC unit and I was anticipating having to replace it. The heat pump went out…read moreand put feelers out to three companies, two answered and one actually showed up and it was Reece. Nathan assessed what I needed and came up with several quotes in about a half hour, and he didn't strong arm me towards the more expensive options, he even suggested the budget friendly unit. I chose the option above that one and I couldn't be happier! I even suggested them to one of my friends already...Brian and Diego installed everything in less than eight hours and were very professional and helped me set up my new smart thermostat. 10 stars! Probably not ever calling anyone else. Thank you!

My heater was running all the time and found there was a leak in the coil. The tech was very good…read moreat describing the problem

Diligent, professional, and worked as a team until the well pump was installed…read more A delightful company to work with. Every step was clearly communicated. We will be using them for any future repairs on our house.

I didn't realize after calling other plumbers other companies don't charge this call, I paid about…read more260 or $270 to have one toilet unclogged. It literally took a $50 auger and one minute of their time it's not brain surgery it's plumbing. Licking back, I should have just gone out and bought the $50 auger myself which we did after they left Feeling completely foolish for using this company they are very nice to talk to you but somehow I think there is a sliding scale here and when they walk into a house that looks very presentable and clean the rate looking back at it was outrageous It would like seeing a doctor, and I feel like I saw the proctologist. We called some other plumber after they left and they did not have $160 fee to " diagnose" the clogged toilet Lesson learned, the work literally took five minutes or less to complete

Home Inspection Review:…read more Profession image, prompt service, and informative: He showed up on time went through and explained what he was doing and things I may look out for when looking at a home. Delivered the Inspection report the same day the inspection was done.

Melvin and his team are great and very responsive. We used them to do a pre drywall inspection of…read moreour new construction home and I am so glad we did. He completed the inspection in the morning and by the evening we had a full report with pictures and explanations that we immediately sent to our builder to correct. I'm so glad we choose Melvin for this. We will be having him come back out to do post drywall inspection before we close!

Kevin saved the day! He showed me how my previous tech did not finish the job and how he was going…read moreto do whatever it took to leave me with a warm house during the holidays. He was so kind and even engaged with my elderly father staying with me. He was so professional and keeps a file to track all the work done to your home. I will be referring him to my neighbors and also following up for a winter and summer check in. Thank you so much!!

I needed an HVAC person to install three nest thermostats. I called the People's Champ and Kevin…read morecame out the same day and took care of it. He's very professional and charges a fair price. If you're looking for a very knowledgeable and customer focused HVAC guy, look no further. I highly recommend.

This business installed a retro-fit air filter into the trunk line of my HVAC system. Each time I…read morecheck the filter I am re-impressed with the tolerances. What a tight, perfect fit. There has not been noticeable dust in the house since the day that they did the instillation. Kudos.

I would not recommend this company. I called them concerning a warranty problem with a compressor…read more They wanted to charge $1827 to replace the compressor under warranty which I agreed that is fair. The problem is that they wanted to rob me on the price of Freon - they wanted $1950 for 13# of Freon that I just bought a 25# drum for $326. I told them that I would provide the Freon. They refused to do the job. This is really bad business for both them and the Trane Company. i am a retired HVAC and Refrigeration engineer and technician and even asked for them to get the compressor from Trane and I would install it myself. They refused that as well. They are set and determined to rob senior citizens with excessive markups on Freon.