I've been bringing my Honda Accord in for service here, and I continue to be impressed every time…read more My service advisor takes excellent care of both my car and me as a customer. They're knowledgeable, thorough, and always take the time to explain what's needed without any pressure. My Accord runs smoothly thanks to the quality and attention they put into every visit. I really appreciate the professionalism and consistency -- highly recommend!

Stopped by to get a quote on some work for my Audi. Absolutely no one around to assist me. Finally,…read morea guy said someone would be with you in less than 5 minutes. Sat in the empty office area for at least 15 minutes. No one came except for other customers who were waiting as well. You just lost a customer.

Very honest and reasonably priced. Did an excellent job on my minivan's body work! Communicates…read morewell too

I can't say enough good things about Miguel and his team. I've never met a more transparent,…read morehelpful, and professional person - and the work his crew pumps out is absolutely top notch. They repaired my RAM 2500 from a VERY damaging side panel parking mishap for an extremely reasonable amount and it looked brand new. I know we all like to do our due diligence, however after getting a secondary quote for the same above damage just for kicks, and comparing to the level of quality work, pricing, and overall satisfaction Miguel and his team provided - I can cut that step out from now on. Highly *Highly* recommend.

The folks over at Friendswood Auto Center are Aways friendly and polite when I take my vehicles in…read morefor service or inspections. I will continue to use them in the future. It's nice they also offer shuttle service as well.

Friendswood Auto has always been fair with me. They've never hustled me. Even when I thought…read morecertain things are wrong with my car that would've cost me more. They would tell me that it wasn't true and it would be much less. I've gone to Friendswood Auto for 10 years and I've had a few different cars during that time period and yet I've never had an issue. They always fix everything properly. Nice people.

I was recommended of P&S through my dad. Sam had always done quality business with him and never…read moregave him any issues. My dad has been going to P&S for years. My dad told me he wanted to put me on with P&S as they were reliable. Background: this is a family owned business. The first time I came to P&S, I brought my 2001 Mitsubishi Montero Sport to get serviced for a full markup and told him to fix whatever the problem was so that the vehicle can pass inspection. I told him that I will be paying whatever needs to be fixed. Specifically Sam directed all questions to my dad and not me. I thought that was rude because the vehicle is in my name not my dad's. I asked Sam to address me for anything related to the vehicle. Sam continued to make calls to my dad about my car. I would call to get updates on when it was ready; Sam wouldn't speak to me. Instead, I found out he had spoken to my dad. This infuriated me because my dad knows nothing about the vehicle and I felt like my needs were ignored by Sam. He didn't acknowledge me since I was a female. I had to get the information from my dad who told me the car was ready to be picked up. Once I arrived to the shop, I addressed my concerns to Sam. He looked at me like I didn't know what I was talking about. Sam told me he fixed the problem in an affordable way. I asked him why he didn't fully fix everything that I requested prior? His response, "to save you money". I said, I didn't need to save money, but to fix the problem. Again, Sam doesn't listen any requests. I expressed my frustrations to my dad who spoke with Sam. After this, Sam apologized to me saying he didn't know. Nah you knew, just treat females like they matter. It's quite simple. The last time I came here for an oil change on my other vehicle, the Toyota. Sam was seemingly nicer and addressed me accordingly. Last week, I called P&S to schedule an appointment to get my Montero oil leak fixed. Sam answered the line and told me to call back next week. I said okay. Next week shows up, I call P&S to schedule for the oil leak on Montero. Sam told me again to call back next week. I said, Sam you told me that last week when I called. I said, it sounds like you're giving me the runaround. I said, if that's the case I'll find another local mechanic. Sam said that something was up with the computer system. I said, okay. I went ahead and went with Vela.

I had my Mercedes GLC 300 serviced there for the first time, the service was awsome. I used to get…read moremy service done at Mercedes-Benz in Clear Lake, and the experience there was awful."

I took my 1997 Ford F250 HD there after it was hit while parked. They did an excellence job…read more The quality of their work is very good. If I have to have any of our family cars repaired, I will use them again.

I took my vehicle( 22+ years old Lexus ES 400) to get an estimate for mostly cosmetic repair. The…read moregentleman with whom I spoke saying "I am outside" came across extremely unprofessional right from the beginning as if he was riding high on a horse. From there it went downhill very very fast. I was paying for these repair out of my pocket and wanted to make this very very clear so he does NOT waste his and my time. This purportedly idiot told me flat out "I am not ready to hear out your stories". Those were his exact words. I usually push back giving a middle finger but I restrained myself . What I want to tell him if he thinks the estimates are over $850 (I got an estimate from other shop who is off the beaten tracks. This shop told me any other shops on the beaten tracks will give me estimate over $2000 and will show off their "riding on high horse" attitude too) I do NOT want the estimate. Since anything above $750 is NOT worth it for 22+ old 210000 miles vehicle. It turned out exactly what I warned about. I gave this guy (who is an estimator and purportedly an owner too (IMHO)) a polite but firm earful. I really wanted to tear his paper estimate and throw on his face but I restrained. I usually do NOT waste my time with such guys. They do not how to treat a customer.

Because paint and body is not something you do for regular maintenance it's hard to decide where to…read morego. I feel very fortunate to have gone to Quality Paint & Body in Fresno, Tx.. Nancy was my estimator who was fantastic. It took 2 1/2 days to complete the job. That was fast and the best part is no one can look at my vehicle and see there was a repair or new paint. Thanks for a wonderful job.

They did a good job on the car. They called and procured the required part in a timely manner,…read morefinished the replacement in a slightly longer time than committed which was not too long to be bothered about so its fine. But, for a $1000 bill , I would expect at least a complimentary wash. Car is looking good and runs fine, so am ok.

International Paint & Body is the epitome of what customer service and respect should be in the…read moreindustry. They did a fabulous job repairing the front end of my car, and the price was very reasonable. I had my car back within a week, and I could not be more pleased. I highly recommend International Paint & Body. They deserve 10 .

I have used them before for a similar situation and they did a great job but today I took my wife's…read morecar in and was told I had to leave it for the estimate! He stated it was because I had State Farm--the same insurance I've had for over 25 years and the last time they did everything while I was there. He seemed uninterested from the start and not very good at customer service. Him telling me he had to take pictures--I was ok and then I guess there is other work that I'm certain he didn't need my car for. Oh well so if you have State Farm be ready to drop it off for an estimate.

These guys do an amazing, quality job every time and actually care about the consistency of their…read morework as well! Friendly and professional. The service requested is performed to perfection. I've had two unfortunate incidents where Mr. Raymond (the owner, I believe) has gone above and beyond in order to help and restore my bmw back to her beautiful self. Thank you again!

Car was fixed perfectly for $1600 and didn't have to replace the front door. Other estimates [5 of…read morethem] were going to charge $3000 -$5000 and insisted on replacing the front door! Very friendly people. Only kept my car for a few days! Stayed in touch w/me waiting for last part to arrive.