I've had 4-5 posters done here and they're always phenomenally done. Their recommendations on which…read moreframe style would look best as well as the matting has always ended up looking better than I could even imagine. Thanks so much for the amazing service and fantastic work!

We engaged Willow Glen Art & Frame to frame two large antique posters. During the art drop off, we…read morewere very clear about our wishes for the mounting, to which the owner, Brett Thomas, agreed: full back support with two sets of steel French cleats. The cost was extremely high, but we were ok with it since we were getting what we wanted. About week before the work was completed, they called us to confirm some details. During that conversation we, once again, confirmed the agreed upon mounting solutions. Brett confidently said "Yes!" When we went to pick up the work, we realized that they, indeed, had changed the design and instead of steel cleats had installed these piddly little hooks. In addition to being flimsy, the hooks would have caused the frames to stick out of the wall, something we definitely did not want. Brett Thomas did NOT deny our conversation and the agreed upon mounting, but belligerently started yelling in our faces, insulting our intelligence and completely disregarding our wishes, and refused to refund the extra cost for the labor he has originally charged us. He flippantly tried to deduced $20 from the cost (0.800% of the total cost). Having just completed the construction of a 100% custom house we have dealt with hundreds of subs. Never have we seen anyone so rude and obnoxious.

Daysan, was great! Service was excellent and the selection of frames was incredible. Every color…read moreand different styles were available. I was pleasantly surprised and would highly recommend Signature Custom Framing. Please ask for Daysan!

Once again I didn't even need to look at options. The perfect frame that changed the entire look of…read morethe piece, delivered in less than a week for a great price. I also realized that great frames are the single thing that can elevate your space the most for the least amount of money.

Great service, great selection, and a shout out to Susan for her service and expertise!read more

Absolutely the best framing store! They are so kind and do such a beautiful job. They help you pick…read moreout the best options for you and are very patient while you decide. I travel a lot and wasn't able to pick up my order for a while, but they were so accommodating and kept in touch with me. I won't go anywhere else for framing in San Jose :)

I contacted Art Smart to hang 20 pieces of art work for me. Valerie responded to my call right away…read moreand was very pleasant to talk to. In fact, she was able to put me in their schedule the following week! Valerie and Paul arrived promptly and were very friendly. I showed them around my home and where I "thought " some of my art should be hung. With their years of experience, they gave me wonderful suggestions on placement of my art pieces. ( I have had these pieces for over a year and was completely flustered on where and how to hang them). They worked at a great pace, ensuring every piece was hung with care and sturdy! I cannot recommend them enough! My art pieces look fabulous and now I can sit back and enjoy them! Thank you so much Valerie and Paul!!

We moved into our new home recently and after reading the reviews on yelp, we decided to have this…read moreawesome shop hang art works that we bought from an artist in Canada. Valerie, the owner and one of her kind employees arrived at our place on time and with short notice and took care of our requests. Our treasured pieces were hung perfectly and they took the time to explain everything to us and put us at ease. Would we use the same company again, without a doubt, "YES!" We are planning to ask Valarie to frame some childhood memories posters for us as well. Thank you Val! Best

I had a large lithograph fall off the wall and break the very expensive frame…read more Mario repaired it & cleaned the surface. Excellent work.

I loved working with Bay Frames! I went out of my way from Sunnyvale to Fremont to use their…read moreexpertise for a Chinoiserie painting, and it was completely worth it. He thoughtfully considered my entire room and patiently walked me through multiple framing options across different styles and price points before we finalized the perfect one. Highly recommend for anyone looking for expert guidance and a truly personalized experience.

We've had several items framed by Paolo, including this antique ukiyo-e print. It's always been a…read moregreat experience, especially when I don't know exactly what I want, because Paolo is good at using his artistic eye to help me explore the options and find one that satisfies my own taste.

We had a very special (and challenging) large piece from Bhutan that needed special care &…read morecreativity. Paulo came through for us in a big way! We can't say enough good things about our experience. If you need your art handled by a true artist, Paolo is it. If we could give him 10 stars we would!

Got our framed painting back in just a week, surprised us on how quick and efficient Mark was. This…read moreplace is conveniently located on El Camino Real in Menlo Park right across the Safeway in a strip shopping center where Big 5 Sports is. We are very happy with the job and will certainly consider Mark if we ever have framing needs.

Mark and his son Brady are amazing. They are great guides for having art framed, they have an…read moreamazing selection, and do impeccable work. They were able to frame a delicate piece, provide expert advice, and work with the artist's recommendations flawlessly. This is the only place we will have our original art framed. They are the best!

Communication was top notch. Within minutes of messaging this company, the owner (Dale) got back to…read moreme with a quote and we had an appointment confirmed within the hour. The crew (Fletcher and Gabe) showed right on time. I appreciated that they gave me an hour window (not some 4 hour window) for their arrival. The crew was thoughtful and professional when hanging my large art piece and putting up some access lights too.

Dale and his team are fantastic. We had a HUGE mirror that needed three people to hang. After…read moreinitially installing, the weight of the mirror caused it to settle out of level. Dale sent a crew right back to adjust it; now it is perfect. Work was high quality and everyone was very nice. Five stars!!!

Tried going by the store to buy a special gift for a friend's birthday. He is a mega sports fan and…read morewas willing to how much of a good friend he was. The door was locked even though it was business hours. The owner came to door and asked me "what I wanted " in a non-friendly tone. Asked if was open and he retorted "Do you have a question". Being disgusted with his attitude, I told him I was wanting to spend some real money on a special sports memorabilia and then turned and walked away. Will NEVER go back and will let everyone I know this place doesn't want your business. Have to wonder how he stays in business.

We bought tickets for signing and picture taking with Kevin Looney (from the Warriors). In…read moreagreement with another Yelp review, the owner or the event staff are not clear in what kind of tickets they are selling. We bought our on Eventbrite and were really confused. There was no customer service or organization of what to expect. They gave bare minimum information, and the ticket personnel actually are quite mean. Make sure to ask questions before buying overpriced tickets, with NO REFUNDS. Signature cost was $90, three words $30, picture with cellphone $60.

They are closed!!! But they had been a terrific…read moreneighborhood art supply store. I am hoping that Blick, who moved to Santa Clara, had what we artists need.

My source for pens, ink, notebooks, and picture frames for decades. This store has closed.read more