If I could give Primary Residential Mortgage ten stars, I would! After spending 2 1/2 months trying…read moreto finalize a home mortgage with our current "big bank," I called Dane Moler at Primary Residential Mortgage in San Rafael. What a difference! Their easy-to-use online documentation collection and submission system guided me step-by-step through everything I needed to provide. Best of all, our approval came back in two days, fully underwritten. Additionally, Dane was a pleasure to work with. I highly recommend Primary Residential Mortgage to anyone who is looking for a smart, reliable mortgage lender.

I recently took a class offered by this company through Santa Rosa Junior College. No sales pitch,…read more fully transparent, just out to teach people a little about investing in later years . Boy, do they know their stuff, I learned so much about retirement strategies in this class. Really knowledgeable honest people.

My wife and I own a business and some real estate and want to retire in a few years. Brian and his…read moreteam met with us and quickly shifted these investments down to the key metrics to help chart a course to retire at our present lifestyle. There were no strings attached...Brian is a certified financial planner and uses 'state of the art' technology to quickly determine best and worst outcomes considering our tolerance for risk. Very impressive...plan to make them part of our professional advisors.

I started with Eric when I needed bare minimum, liability only coverage on a beater pickup truck…read more His service and responsiveness have since earned the full coverage policy on my car and homeowner's insurance. I've had fancier, but I've never had better.

I needed to find a broker/lender that I trusted to move forward with my home buying process. I was…read morereferred to Bodhi and his team by my sister in law who has many clients that speak highly of Bodhi. By the time I spoke with Bodhi, I had already spoken with 3-4 different brokers and I was getting tired. Bodhi sparked a new excitement and confidence in my home buying process. He was detailed and specific on pinching numbers to allow me to feel comfortable with what I could afford (including cash flow). It was important to me not to be house broke and he was always honest with me. Being a first time home buyer is overwhelming in and of itself; having someone like Bodhi and his team who are patient and willing to educate and re-educate was such a relief. I felt like I had someone on my side; it wasn't just about the money. Every time I had a question or needed something, they were always available or would call me back immediately. The process of home buying was smooth and they instilled a lot of confidence and calm in this process for me. I wish I could give them more than 5 stars. I highly recommend Bodhi and his team. You won't regret it!

There are people who do their jobs. And then there are…read morepeople who change lives doing their jobs. To Empower Capital Group, Bodhi and Elsa--I don't even know where to begin. This wasn't easy. We spent months navigating what felt like an impossible road. Three appraisals. A denial from the first lender. Countless hoops to jump through. So many moments where it would've been easier to just walk away. But you never did. Bodhi and Elsa--you stood by me and my dad every single step of the way. You didn't just process a loan. You fought for us. You believed in the importance of keeping a roof over my dad's head, and you never gave up--even when things got hard. Even when you could have. And here's what meant so much to me, maybe more than anything: you told me the truth. In an industry where silence often replaces honesty, you didn't hide the bad news. You didn't leave me in the dark when we were up against a wall. You brought everything to the table--the good and the bad--and gave me the opportunity to overcome it. That kind of transparency is so rare these days, and it meant everything to me. You saw that this wasn't just about money. It was about dignity. Security. Love. It was about helping an elderly man stay in his home--his safe space, his sanctuary. And you made it happen. It brings me to tears to think about what you did for us--not because you had to, but because you wanted to. Because you saw the heart behind this, and you matched it with your own. This is what it looks like to work with good, ethical, human-centered people. This is who you want in your corner. To anyone looking for a mortgage company that goes above and beyond-- Empower Capital Group is it. Ask for Bodhi and Elsa. They don't just make loans happen. They make miracles happen. From the bottom of my heart--thank you. You didn't just help us with a reverse mortgage. You gave my dad his home. And I will never, ever forget that.

The entire Mortgage Solutions team is great. We have used them for the purchase of 3 homes over…read morethe years. Most recently Wes guided us through the process from A to Z and help us find the best solution for our situation (which was very complicated). We have worked with Carol and Gene in the past and they are both fantastic. I cannot recommend them enough. A+

We recently bought a house in Napa. We had to act fast in order to make an offer and our situation…read morewas a little out of the ordinary. Gene and Wes made the process so easy removed the stress of acquiring a mortgage. They took care of all of the little details and were excellent communicators. I would definitely recommend their services!

My wife and myself have been investing with Encore, Dave Brown for 30+ years now. Always had great…read moreservice, good feed back to any questions we had on investments. We would meet periodically to go over our accounts and make any changes that Dave felt was necessary to further our interests. He has always come across as being professional and very informed on various investment choices. Thanks to his guidance on our investments we are financially able to enjoy our retirement years. Thanks Dave to you and your staff.

My company has been doing business with Encore Wealth Management and specifically David Brown, for…read moreat least 15 years, managing our 401K program and helping direct our employees choices. He has been handling my personal portfolio for at least the last 10 and I've found him to be well informed and extremely helpful. He listened to the concerns of myself and my wife and offered his opinions and suggestions.

Jorie Dirking has totally made a mess of our loan in processing payouts. Wanting me to do all the…read morework. Wanting me to get addresses went off 3 month old credit report therefore payoff totals were wrong and left us with unpaid balances.Check made out to a creditor in my husbands name and loan closed on 04/2026 my husband passed 05/01/2026 account has been permanentlyclosed therefore .,the money is in the loan and should be sent to me. They want me to do the work still waiting for the money but I'm already paying on the loan. -

Jorie Dirking From First American Title Company in Petaluma was an absolute god send!!! I have…read moreworked w other title companies in Petaluma but nothing compares to the quality that comes with First American and particularly Jorie! They bend over backwards to make things seemless! I would highly recommend First American and Jorie to everyone!!

What can I add that hasn't already been said about David Fisher's practice? My mom had been using…read moreDavid's firm's services for over 10 years for both trust and personal taxes. When my father passed away, my mom struggled to pick up the pieces. Between filing for her own health insurance, preparing paperwork for his pension, and figuring out things she'd never had to figure out before, she was beside herself. She was diagnosed with a neurological condition and subsequently had a stroke. She was struggling to live and went into skilled nursing for a month so was unreachable. I contacted David's office since there had been an extension in filing date granted due to COVID, but wanted to also make sure I could pick things up in the meantime. I noted that there was a note saying my mom had used an incorrect TIN for one of the pieces of paperwork, and according to my mom, she'd been in the process of rectifying that problem. Finally, when she was out of skilled nursing and, thankfully, alive, in the process of engaging attorneys to establish DPOA and a trust (and figure out how to keep her home up, pay caregivers, and manage her health), I went to David's office to sign the submittals and pay for her taxes. I inquired as to why filing her personal taxes was double the cost of previous years and was told that the trouble of the incorrect TIN had "made a mess" of things and cost several hours. I'm an engineer, not a CPA, but I do know that correcting an error in a spreadsheet and communicating that to a client does not double the effort of the service. Additionally, my mom was on a fixed income, burdened with sudden insane caregiving costs, and was mourning her husband. Surely, a firm who had been preparing her taxes for over ten years would provide some reprieve and not charge her ~$1000 for her personal taxes consisting largely of a pension and social security - after all, as a family owned business, they have some discretion over what they charge clients. David emerged from his office as this discussion was happening with his wife, and subsequently asserted that if my mom was cognitively impaired and overwhelmed with grief that I should have taken over her finances earlier. My mother was a bookkeeper and fiercely independent. Additionally, I was grieving too. The absolute lack of compassion took me aback. They subsequently offered to reduce our bill if we agreed to not come back as a client, like many of the other reviewers here who have faced their rage when they challenge them. I accepted, and they offered to efile. A few days later, I received a letter and email regarding the termination of services with their firm and that they had changed their minds regarding filing our taxes - this was less than a week before the filing deadline. They also stipulated that we were not to use their work for filing, leaving a grief-stricken overwhelmed family scrambling to find a CPA all because we were "very displeased" with their services and associated lack of discretion in billing. I've attached a letter I sent back to their office that has names of their personnel and my family redacted. Only after this letter did the firm reverse their decision and opt to file. As an aside, I hired a CPA to independently review the submittals and several errors were identified; we had to file addendums/corrections after the submittal. I strongly recommend going elsewhere. I've had very few encounters with such petulant professionals in my life.

Absolutely the best CPA I have ever used. David is thorough and knowledgeable. I will never use…read moreanyone else. I have been with him for over 15 years and have never had a problem. Highly recommended.