I had a really good experience with Butch's Auto Body. Being without my car for months was…read morestressful, but everyone there was kind, professional, and patient whenever I had questions. The repair itself looks great, and I appreciate that they took the time to make sure everything was done right instead of rushing it out the door. What stood out the most, though, was how they treated me. They worked with me when it came to the financial side of things and the storage situation, which took a lot of stress off my shoulders. That kind of understanding goes a long way, especially when dealing with insurance, repairs, and everything else that comes with an accident. Overall, I felt like they genuinely cared about helping me, not just fixing my car. If I ever need body work again (hopefully not anytime soon ), I wouldn't hesitate to come back or recommend them to someone else. Thank you to everyone at Butch's for taking good care of me and my car.

We discussed the issue I had and we came to a mutual understanding. The original invoice did not…read moreinclude painting and paint supplies, which caused me to believe it was an intentional add on. We reconciled our difference.

Introduction to why I was here:…read more About to wrap up the 2nd of the two 2024 runner-ups now with C is for Carbody Collison Center, in alphabet series and will be getting to 2025 picks + runner-ups simultaneously. In October 2023 while on 495 on near the PG/Montgomery County border, hundreds of motorcyclists were causing chaos and very slow traffic on that Sunday gathering on the side blocking lane and lane splitting between the slow cars. This was insane and incredibly annoying. One of the motorcyclists rammed into my car while lane-splitting. He flipped his motorcycle. He picked up his motorcycle stumbled off to the side, and I tried to get the heck out of there as I didn't want to risk my safety with this awful motorcycle gang. Once I got to where I was going about 45 minutes later, I saw the damage, which wasn't horrible, but it wasn't just some minor nick. Visits here: That next day or two, I shopped around a bit in Laurel & North Laurel, and Carbody Collison had a better rate than the others. Also, Bob was kind and empathic to what happened. It wasn't urgent, but it could become a problem more so in winter because of snow/road salting as bottom part had to be replaced. I wanted to wait to see if insurance would go through, but they refused to cover it. Ultimately, that January 2024 we started the process, but it was going to take some time to get the part needed and would take them some time to do all the repairs. We agreed I'd drop the car off when I was going out of town; I rideshared to BWI airport. A week later I got back to town. Although they had agreed on finishing by then, there was something that was delayed even though we had agreed I come back that Friday afternoon, which I took a rideshare to get from my place to there, which isn't that far. Bob was nice enough to at least let me use a loaner car as I had a couple of other things I was doing, drove home, and then came back in the late afternoon. There was a bit of a tiff over windshield wipers they had replaced, which I thought was going to be cheaper, which I said I didn't agree to that much. He didn't want to continue to too much arguing and credited for either free or nominal price. I drove off to Columbia where I was going that evening. As I was driving back on MD-32 at US 1, I heard a loud noise like something was scrapping on the road. I got off at the next exit and went to the Savage MARC train station parking garage to see what was going on. I saw the piece hanging down. I snapped back in place, which got me home. But then the next day, I went down again, I stopped at a place in Laurel that I knew was open on Saturday. They did a temporary fix to get me through the weekend. I revisited on Monday, explained what happened. Bob apologized seeing what was going on; some screw was missing. He quickly got the staff to put back in while I waited there. In summary, Bob was overall nice & empathic except for a bit of heated discussion over price of an unrelated windshield wiper. I liked the price relative to other places (although I still didn't like as it wasn't cheap). They did a good job overall, but the missing bolt issue was annoying. They did a good job on timelines, but still a bit off on that, but at least got the loaner car for that afternoon as they were wrapping stuff up. This was mostly positive, and while there were some negatives, Bob did do a good job alleviating the negatives.

They told me my car was ready to pick up, I go and pick it up and my back license plates were…read morestolen. Luckily they covered for that. But I think the car parts they used are for an older car model, my car looks lopsided. I was hit on the top right corner, there's a small gap between the door to the front, and it's not the same on the left side door. There is also a part on the left side that sticks out a bit.

First let me state I have had them do work for me before . Very good work and service…read more My concern they agreed to work on my vehicle . Installing a tow plate on my jeep. We agreed on the date and I told them not in a rush , figured a week . Shop manager said will fit it in hour here , hour there, cool no issues. my issue was after 5 days never moved , other than when they took off my plates, so I could get my new one s. yah , I was upset and said forget it i will just take it somewhere else. The manager rudly says fine , take it , no body wants this kind of job anyway. if thru were in over their head busy, could have called . Would have picked it up and we could set another date . Would have understood., It attitude and demeanor cost business . Reputation and customer service is key. I am a retired disabled veteran, i am not special or exspect anything other than respect and fair service for a fair dollar. Like I stated they did good work and provided good service before.

I was minding my business a few weeks ago when an insane Maryland driver came out of nowhere and…read morehit my car. I had my car towed to Bowie Auto Clinic and Ernie did a great job of communicating with my insurance company and the other driver's insurance company to get my car fixed. The Collision Center communicated with me throughout the process and i'm really happy with the repairs. My car looks better now than it did before the accident. Hopefully I will never need to return to the Collision Center, but if you get in an accident I highly recommend them.

Worst they fixed my Mercedes and they loosened some stuff more so that I can come back so that they…read morecan make more money off me ridiculous but I would never recommend you to come there don't ever waste your time or money they will scam you

Great Repair shop My jeep was severely damaged after my…read moreaccident and I brought it over there. They repaired it promptly and it was easy to work with them during the process. They fix all the issues and were understanding. David Kwekam

I had an excellent experience with RPM Auto Center. Aria initially told my vehicle would be ready…read morein three weeks, but it was completed in just one week. My car has a unique blue/green color, and the paint match was done flawlessly. Thank you Aria for doing exactly what you said you would. Additionally, the interior of the vehicle was exceptionally clean and smelled like a brand-new car. I truly appreciate the care and attention to detail shown by the RPM team. Since I do not drive this vehicle often, (2019 with only 31,827 miles) it still feels new to me, and they restored it beautifully to the day I brought it.

I could have not received worst service. I needed a side mirror replaced. I was given the cost of…read moreit's replacement and made an appointment for the new mirror to be installed. When I arrived for that appoinment I was told I should wait for it would only take 20 minutes. After a hour and 15 minutes I asked how much longer and was told they are finishing the installation. Another 30 minutes pass and I was informed that they needed a different mirrow and woud be contacted when it the replacement would arrive. The bottom line is for a 20 minute initial installation I was at this shop 5 different days a total of over 6 hours and the job was not completed for worthless explanations; could not get it calabrated, we need another time to paint it, we are ordering a new one etc. The last visit I was told the car was being washed and it would be ready in 10 minutes - a complete lie. I asked for the manager and was told they were having problems installing it. All these visits I was misinformed, actually lied to, on the time frame to replace the mirror of which none were accurate. I left without the mirror replaced. Went to another shop, part was ordered and when it arrived, I waited while they replaced in in 55 minutes. I have used RPM a number of times with good results, but this experience could not have been any worse. ps I have never written a negative review before - but I feel this is extremely warrented.

Synopsis: Fair, honest, trustworthy, and highly-skilled…read more Dets.: This was my second visit to Bowie Auto Clinic, and they didn't disappoint. After hitting an errant piece of metal on the freeway, my car started making the most hideous, concerning noise, so onto Bowie Auto Clinic I went. Sean/Shawn and crew worked diligently to identify the source of the noise, keeping me abreast of their progress over the two days they worked on it. I'm overjoyed to report that they discovered the source and resolved the issue without breaking the bank. If you're looking for a mechanic you can trust--even as a woman--Bowie Auto Clinic is your shop. Thank you, Sean/Shawn and Bowie Auto Clinic!

They were professional, efficient, and responsive. I was able to make a next-day appointment, and…read morethey saw my vehicle right at the scheduled time. Hassle-free, not trying to sell me on services I didn't request. Excellent price

Sooooo...someone HIT MY CAR. SMH. And of course, there was a whole little situation surrounding…read moreTHAT. Because apparently, getting your car hit can't just be a simple inconvenience. It needs a storyline too. Enter Sterling Auto Body Shop... If you've been following my Yelp reviews for a while (and I mean WAY BACK) you may already know I have serious BMW MECHANIC PTSD. Some of my earliest Yelp reviews document the foolishness. So when anything happens to my car, I'm already preparing myself mentally for another episode. Thankfully, that wasn't the case here. Antonio, the manager, was very kind, helpful, and actually listened to me. Now, he likes to tell STORIES. A few too many for me, and some of them weren't quite landing, LOL, but I could tell he was genuinely trying to make me feel comfortable and help me through the process. He gave me a thorough estimate, told me how long the repairs would take, and my car was actually DONE within that timeframe. No chasing people down. No mysterious delays. No "we're waiting on..." every other day. THANK YOU! They're also a BMW Certified Auto Body Shop, which mattered to me because, again...Mechanic PTSD. When I picked up my car, I had to give them their credit. My baby was looking BRAND NEW again! The body work looked great, and they cleaned both the exterior AND interior before returning it to me. Okayyyyy Sterling! After somebody hitting my car, the drama surrounding THAT, dealing with insurance, repairs, a rental, and everything else that comes with somebody else's mistake...I was just ready to have my car back. And I got her back looking GOOD! Thank you Mr. Sterling...

Brought my car here after an accident and filed through my insurance. I was helped by Maria and…read moreAntonio who were very helpful and communicative throughout the process. After about a week I realized they had missed a screw but I was able to bring it back and they fixed it immediately. Definitely recommend bringing your car here!

I recently needed to have the door and passenger sideview mirror on my 2018 Mazda CX 5 repaired…read morebecause of a collision. The Maryland Collision Center was recommended to me, and I could not be happier with the outcome. Together with the insurance company, they coordinated pickup and drop-off my rental. They matched the paint (no easy task) and assured that all the mirror technology worked flawlessly. They were very communicative and easy to work with. Austin was especially helpful and accommodating. You never really know what will happen in some repair shops, but this was a really great experience.

The worst vehicle service I have ever received. It took them forever to finally finish the repairs…read moreto my car, and when they finally let me have it back, it was riddled with mistakes. The rocker panel was bowing off of my car's body when they first pulled it out of the service station, so they pulled it back in to fix it. Next I discovered that the driver's side seatbelt was completely was missing, so they had to put that back in. Then I get down the road and notice a whistling sound coming from my passenger side door's window, so I turn around and take it back to the repair shop. They "fix" it, and I finally get to go home. At home I notice that the passenger side door is so crooked that it doesn't line up with rear passenger side window, and there is a rubber piece missing from my passenger side fender. I also discovered that the front bumper was not properly sanded before the painted it, and that they put the beat up license plate holder back on after painting the bumper, as opposed to a new one. I contact the shop, and they say that they will order the piece and call me to bring it in to fix it and the door. They never called, so I called the guy I was working with to get my car fixed, but he never returned my call. I got so frustrated that I decided to take my car to another repair shop. Once there, they discovered that MD Collision Center used a bumper screw to mount my passenger side window unit into place, not the correct size screw for the job. These guys are amateurs at best. You should not have to repeatedly return your car to the shop to get it repaired. They should do it correctly the first time. I only used them because they were approved by my auto insurance company. Do not bring your vehicle to these crooks. They are not professionals, and do not give a damn about the quality of their work. You are just a paycheck to them. You have been warned.