I am extremely Happy that my Family & I moved Eye doctors! From beginning to end on every visit,…read morephone call I've received nothing less than professionalism, care & acknowledgment. Their staff is top notch and really knows how to make you feel comfortable. Anytime when you think about going to the "doctors" in general, you just don't want to. But their staff makes you want to come back. If you are hesitant don't, their policy and procedures that are put into place is great! My daughter who is 7 just got a "real" eye exam today and she was not scared. The doctor helped her understand why she needs to use her glasses daily. Thank you guys for all you do!

After not seeing a eye doctor for over 6 year I finally decided that it was time. Workers are…read morefriendly and got called in pretty quickly, my exam was actually quicker then I expected and ordered my (sigh) glasses. Will be going back in a couple months for contacts. They're located in Waikele shopping center between the old K-Mart and office max, lots of free parking right in front too.

i always get super anxious before my appointments, having had unpleasant experiences with other…read moreplaces. it's one of the reasons why i tend to postpone making appointments. but i'm so glad i took a chance with vision care center of hawaii in waipahu! the receptionist, staff, and dr. jenny nguyen, were all so lovely and friendly! the whole process was smooth, throughly explained, my questions met with eagerness, and i didn't feel rushed in any way. i'm happy to say i've finally found my forever place for my eye needs

After my eye appointment I brought my prescription paper over to this location so that I can get my…read moreglasses ordered. The employees was very welcoming and friendly, the wait was not long at all, I went inside tried on several glasses to see what I prefer and once I found the one I liked I let them know and then i sat down to do the paper work to order the glasses. Turn around time was 2 weeks but I got it less then 2 weeks when they texted it was ready for pickup so I'll be picking up this Saturday which is amazing. I appreciate they help and will definitely come back to this location. Thank you to the staff.

Great people work here very friendly and caring been coming here for years. Love the customer…read moreservice. Neal is good at what he does so are all the other staff. Joann, sue etc. Best eye Doctor EVER.

Dr. Kubo and his team are amazing! Very friendly and easy going! They have free wifi along with a…read morebathroom for patients. The waiting area is nice and clean! Best eye doctor I've been to.

I had a mishap with my glasses frame so I couldn't wear it…read more Rancinto Costco and was assisted by Lori who did a great job adjusting my frames to save the day! She also was very genuine with providing info about the size I would need for my next frame. 5 star experience from Lori Unfortunately, I had to deduct a star from my rating because there wasn't much selection in the size I needed so I wasn't able to purchase one that day.

The selection of glasses are predominantly thick, big plastic frames. Most are way too big for my…read moreface. There's always a turnover of technicians. Some know what they're doing but most don't. My glasses are always slipping down my nose, yet none of the technicians have been able to solve this problem. One overdid it so badly that she warped my frames--Costco had to replace them free of charge. I tried to get smaller frames, but they didn't have much to choose from. They are not cheap and they keep pushing for the progressive lenses that darken/lighten. Glasses don't last more than 5 years before the coating they put on your lenses starts to flake off. When I asked them not to put on the coating, they refused.

Been coming here for years now and customer service has always been great. Friendly,…read moreknowledgeable staff & Dr. Takahashi is the best! Great selection of eyewear & even safety glasses can be had here.

Wyn Gordon gave me "Excellent Customer Service" and I thank her for helping me with my broken…read moreprescription eyeglasses. She and her supervisor did an excellent job in putting it back together "AND" NOT CHARGING ME FOR THIS SERVICE!!! THANK YOU WYN...YOUR THE BEST!!! KEEP UP THE EXCELLENT SERVICE!!

I am so glad I found this place! The staff is amazing, especially the woman working the front desk…read more- very kind and helpful. They were able to take me in same day to examine my eye. I was seen and treated by Dr.Porter - she was very thorough and informative! Would definitely come here again for future eye care needs :) Also, price for an eye exam was significantly cheaper than the other optometry offices I called.

Stanley is reliable, and helpful. Office staff is professional, and Stanley really cares about his…read morestaff and clients. I can always count on Stanley!

I love the atmosphere and friendly staff fast service with some friendly prices on some fashionable…read moreglasses Dr Masaki is very patient and understanding and explained clearly to my understanding I Highly recommend Thank you for the good service

From the owner: Dr. Masaki has extensive experience in family eye care, including pediatric exams, pathology, and…read morerefractive surgery co-management. She is also experienced in fitting soft contact lenses (torics, multifocals) and rigid gas permeable lenses.

I came to this optometry place (one of the listed once by my insurance) and recommended. Dr…read more Fujisaki is a nice person and is very personable. He made you feel welcome and is informative. He gives you your options of contact lenses and does a thorough check up and is gentle to your eyes. The facility is clean and the receptionist was very sweet and made you feel at home. I didn't have to worry about my copay because the assistant took the extra step in billing my insurance. Downfall is parking was a bit of a challenge since all the businesses shares parking and it was hard to find. Remember this place is under Mcdonalds at the Pearl City Shopping Center adjacent to Chuck E. Cheese.

Dr. Fujisaki is a great doctor. My previous eye doctor retired and I was referred here. They have…read morevery flexible hours, early morning, weekend (1 Saturday a month they open at 0700) and evening hours. I was promptly taken back, the receptionist is very welcoming and overall my appointment was great. I have to return in a month and was pleasantly surprised that my appointment was easy to make (no long wait for follow up appointment) and I don't have to take off of work to attend my follow up. Yay!

Went in 15 minutes early before appointment. Was not seen almost 2 hours later. Some of the staff…read morewent to lunch! Staff sees you waiting. No communication! This is terrible! No apologies from doctor.

My dad follow up after right eye surgery. I also wanted to share how awesome and success Dr. Pang…read morehad help my dad vision. Thank you Dr.Pang

Dr. Matsumoto and his staff provides excellent care. They are very knowledgeable and you can tell…read morethey stay updated on the latest in eye care. The office has modern, state-of-the-art equipment, which made the exam quick and comprehensive. Most importantly, the doctor has a very caring and professional demeanor. Highly recommend!

Dr. Matsumoto provides the "quality" one seeks when one is seeking eye care…read more From intake to the different phases of the eye exam both Dr. Matsumoto and his staff provide courteous instructions/explanations. I seek Dr. Matsumoto's services because I trust him!