i always get super anxious before my appointments, having had unpleasant experiences with other…read moreplaces. it's one of the reasons why i tend to postpone making appointments. but i'm so glad i took a chance with vision care center of hawaii in waipahu! the receptionist, staff, and dr. jenny nguyen, were all so lovely and friendly! the whole process was smooth, throughly explained, my questions met with eagerness, and i didn't feel rushed in any way. i'm happy to say i've finally found my forever place for my eye needs

After my eye appointment I brought my prescription paper over to this location so that I can get my…read moreglasses ordered. The employees was very welcoming and friendly, the wait was not long at all, I went inside tried on several glasses to see what I prefer and once I found the one I liked I let them know and then i sat down to do the paper work to order the glasses. Turn around time was 2 weeks but I got it less then 2 weeks when they texted it was ready for pickup so I'll be picking up this Saturday which is amazing. I appreciate they help and will definitely come back to this location. Thank you to the staff.

I am extremely Happy that my Family & I moved Eye doctors! From beginning to end on every visit,…read morephone call I've received nothing less than professionalism, care & acknowledgment. Their staff is top notch and really knows how to make you feel comfortable. Anytime when you think about going to the "doctors" in general, you just don't want to. But their staff makes you want to come back. If you are hesitant don't, their policy and procedures that are put into place is great! My daughter who is 7 just got a "real" eye exam today and she was not scared. The doctor helped her understand why she needs to use her glasses daily. Thank you guys for all you do!

After not seeing a eye doctor for over 6 year I finally decided that it was time. Workers are…read morefriendly and got called in pretty quickly, my exam was actually quicker then I expected and ordered my (sigh) glasses. Will be going back in a couple months for contacts. They're located in Waikele shopping center between the old K-Mart and office max, lots of free parking right in front too.

Great people work here very friendly and caring been coming here for years. Love the customer…read moreservice. Neal is good at what he does so are all the other staff. Joann, sue etc. Best eye Doctor EVER.

Dr. Kubo and his team are amazing! Very friendly and easy going! They have free wifi along with a…read morebathroom for patients. The waiting area is nice and clean! Best eye doctor I've been to.

I am so glad I found this place! The staff is amazing, especially the woman working the front desk…read more- very kind and helpful. They were able to take me in same day to examine my eye. I was seen and treated by Dr.Porter - she was very thorough and informative! Would definitely come here again for future eye care needs :) Also, price for an eye exam was significantly cheaper than the other optometry offices I called.

Stanley is reliable, and helpful. Office staff is professional, and Stanley really cares about his…read morestaff and clients. I can always count on Stanley!

Walking into (Year) 2020 with 20-20 vision!…read more Dr.Alonzo is the best in the eye game! I came in for my first eye exam, just a check up. Doesn't hurt to have it checked even though I don't have any issues. Yet secretly I kind of want glasses but I passed the exam.... had to be honest, I couldn't help it! It was a smooth process, from calling to schedule an appointment, to signing papers and getting the exam. I was still nervous though! I thought I had to get my eyes dilated and experience blurry vision, that's scary! But I guess I didn't need too.. The second reason I came was because I work with multiple computer screens at work, I wanted some blue light glasses. I had some pairs in my Amazon cart, but I just couldn't trust. Doc prescribed me, I tried on multiple frames, found the perfect frame and checked out. But now I have to wait patiently, gritting my teeth, for it to come in! I'm excited!

I would have given five stars to Dr. Alonzo but I would give zero star for his staff most…read moreespecially for Lyn. Lyn was very rude and unprofessional.I had the worst customer service experience from Lyn and the other staff as well. It was a scheduling issue so I requested for a call back from Dr. Alonzo but Lyn and the staff kept putting me on long hold and didn't even attempt to resolve the issue.

Been a year since my eye doctor recommended Hawaiian Eye Center for cataract surgery on my right…read moreeye. Everything went great. You do have to go to the Wahiawa clinic for the actual surgery, but I am 100% satisfied with the results. I can actually see without my glasses.. it's like magic! Dr. Rhee & staff were great. Definitely going back there when my left eye needs cataract surgery.

I was referred to this place since my ophthalmologist retired. The overall place is nice…read more Expect a long wait. Unorganized staff. Lost records. I had gone twice. The first time was a good experience we covered all concerns. Maybe because there was an intern observing I transferred all my records. The second visit was horrible. I had a long wait and nobody could find my lab, x-rays and other pertinent records which the doctor ordered during my first visit. I had to email them what I had after waiting an hour on the exam chair while they looked for them. The doctor didn't seem very concerned about the results and just recommended to get new glasses with the new prescription and didn't spend time on my other concerns. He kept leaving the exam room while the nurse looked for my files. If all you need is a new prescription, it serves its purpose. But if you have other concerns, you will have to advocate for yourself. I also asked for my file and never got it. The girls at the front desk made me wait for an answer on when I can get it while they talked about lunch. Overall experience? Very unprofessional practice. They need to train their staff better. Otherwise my new eyeglass prescription is very good but I still had to go to a specialist to assess my other concerns which I thought they were going to help me with.

Dr Tanaka and his staff exceeded all my expectations. It was my first time seeing an optometrist…read moreand he explained each step of the process with in a way I could understand. He made sure to ask if I had any questions and could tell he really cared about my health. If you're looking for an eye doctor, look no further! Dr Tanaka is extremely personable, knowledgeable, and provides compassionate care! Thank you Dr Tanaka!

After trying several eye doctors many years ago, I felt most satisfied with Dr.Niitani. She has…read morebeen my constant for over five years now. Her office is tiny, somewhat dated, but yet equipped with new machines. Parking is shared with other offices but has never been a problem. I can always count on her efficient staff with reminder calls and answering any billing questions promptly. What I appreciate the most is over the years, Dr.Niitani has always gave me options with different brands of contacts at different price points. She has never tried to up sale and has given me several trial contacts to make sure I got the best bang for my buck. I highly recommend her office to anyone looking for an optometrist.

Accurate prescriptions, great staff. Good interface with Costco Optical. What else can I say?read more

I recommend Dr. Takaki as he is very thorough and very helpful. Appointment was more than 15…read moreminutes, but every minute is worth it.

This is an overdue review. I had a pterygium removed (had it for years!) and Dr. McMann was great…read more His staff at Queen's West were awesome and always helpful. Jeannie, in particular, was great. Their ofice has a texting system as well so that's a great help. Dr. McMann is very patient and I never felt rushed. He explained things clearly and made sure that I understood! I would recommend Dr. McMann. Parking is free at Queen's West. Even the parking staff were nice!

The care we received was good. It's just the wait time. I thought the first appointment was just…read morethey got behind. We waited over 2 hours! Now today our appointment was for 3:00. I'm still in the waiting room at it is 4:45! It's horrible especially for the person giving the ride. I would give the procedure a 5. But I subtracted two pints for the outrageous wait time!!!!

FYI - HVA is a separate entity from Sam's Club even though they're in Sam's Club. Who would've…read moreknown! I liked being able to schedule my appointment online and via text. They also had a wide variety of appointments availabilities. My eye appointment was also very fast versus my past experience at another office. My past experience at a different doc, was appointments that felt like a couple hours. So I was pretty impressed and happy that it was so fast. Dr. Paula was super nice and helpful. Will be back in the future for my appointments.

I had an appointment scheduled with them yesterday, very quick, thorough and advanced eye exam. You…read moreare greeted with kindness.. Awesome Receptionist and Doctor! Optical side, she is awesome as well! You should visit them for all your optical needs.