I would not even give them one star. This is the most incompetent bunch I have ever dealt with…read more If you decide to go, which I highly recommend you don't, DO NOT pay them first. Let them bill your insurance company first. My last appointment was about 5 months ago and as far as I know, the insurance claim has not been filed yet. I just called to speak with the office manager, and Connie, who is the worst, doesn't have her number. So now I have to wait to see if a message was really send to the manager so I can see if a claim was finally sent to my insurance company. Terrible place to go!

The quality of care here is slipping. The front office staff is always helpful. The dental…read morehygienists seem to come and go fairly quickly. The one I saw yesterday was brusque and silent throughout the procedure even when I attempted to politely engage with her.

I've had nothing but outstanding experiences at this office. Friendly employees & great doctor all…read morein a clean inviting space. They except most insurance and are happy for clients to pay out of pocket as well. I would happily recommend Dr. Peel and his staff to anyone looking for a great practice.

Everyone in the entire office is so fantastic. I have nothing but great things to say from the…read moreminute you walk in!!! The women at the front desk are always so friendly and helpful. The dental hygienists are very sweet and caring throughout your visit. And Dr. Peele is wonderful! I am so glad I found an amazing dentist in the Asheville area.

I just left this location and I wish I could give them 10 stars . This was by far the best dental…read moreexperience I have ever had! I live out of state and was having a dental emergency. I called multiple locations and no one would accept my insurance , but more importantly no one could get me in for an appointment today. As soon as Emily answered the phone at Asheville dental , I knew my luck was changing . She was so sweet and sympathetic. She made sure to explain everything to me including costs, since my insurance is no good in North Carolina and she got me in for an appointment in the afternoon. They sent me a text with all the information and a link to my paperwork so I could fill everything out before I arrived. I made sure to get there early and the offices are warm and welcoming. I gave my name in the front and they checked me in. I was called back right at my appointment time. I explained my situation and Makayla was patient and understanding. She checked my teeth and took an x-ray and made sure to verify the cost with me. Dr. Powell came in to examine me and he was absolutely wonderful. He explained the issue and provided me with lots of options . He answered all of my questions and I left feeling super hopeful and incredibly relieved. Thank you to Emily and Makayla and Dr. Powell! I hope you know what a difference you made in my life today.

There are several issues with this place. I'll elaborate. This place talked with my mom for a while…read moreon the phone, and my mom repeatedly said I have no dental insurance in their talk of several minutes. I shortly after get a text message to bring in my insurance card. That's quite unprofessional to not make notes of someone, and just giving them a generic response, which wouldn't be the first time they are inattentive either. I addressed to the nurse and Dasher that I'm vegan, which is blatantly disregarded later on, as I'll get to that soon. Also, my mom thought the plants in there were real, but I knew they were fake, and even the nurse said they're fake. Real plants help with oxygen, creativity, and other benefits. Their plants are as fake as their care. Dasher doesn't know too much flouride harms the teeth, known as fluorosis, as there's even a word for it, and thinks just spitting out fluoride means it's safe, even though it does absorb into the mouth and skin, like plenty of other things. I'm not totally against flouride either. 98% of West Europe doesn't use fluoride, and they generally have far better teeth than here in infamous bad teeth, and generally awful health America. Denmark officially has the best teeth in the world, according to reports. Japan has far better teeth, especially with NASA giving them nano-hydroxyapatite, which Dasher says is inferior to flouride, even though peer-reviewed studies say it's the same strength or better for teeth. So, the education there is pretty bad. At least Japan, among other advances in health and intelligence over America, is very close to regrowing teeth with stem cells, probably by 2025, several reports say. It's blatantly better to have brand-new teeth than none or fillings. Even after those two issues, I still was willing to go back there. However, the issue with veganism occurs, and this is problematic for anyone with allergies, or any religion, which a dentist place could be used for. I'm prescribed antibiotics, which I really didn't want since loads of peer-reviewed studies of my Russian roots, American studies, and so forth point to garlic being a far better antibiotic than synthetic antibiotics, since it doesn't kill good bacteria, and doesn't build tolerance, unlike synthetic ones (which about 80% of synthetic ones go towards animal agriculture). My mom had her first son pick it up. We trusted this office to handle the appropriate antibiotics, which turned out to be in poor outcome of a half-ass dentist office. The pharmacy won't take back an unopened bag and unopened bottle of pills. I addressed my concerns to the office in two emails. One email was on July 28th, addressing fluorosis, and the other info of Denmark, and so forth. I provided loads of screenshots to validate my claims. It was actually a favor to them so they're aware. No thank you. No reply. No call. No text. August 1st, I email them about the prescription, and the severity of how it can impact people of allergies, religions, and vegans. No reply. I texted them, too. September 11th (wow, a day I witnessed the news of in Florida in my middle school days, and I was in a plane to NJ and back to Florida, seeing the towers only from above) they sent a letter without any reimbursement, without any apology, and says we cannot see you unless an emergency, along with other nonsense. I don't want them to harass me with letters. $6+ to send me a letter. They won't even send emails. Ironically, again, their email at the bottom of the silly letter. It takes them over a month to get back to me. You want to talk about incompetent, and narcissistic of an office. I will be leaving reviews with evidence on various parts of online. I let the oral surgeon he recommended know again like last time. Incompetent and uncaring office. It's good that this place isn't the only place around for dental in Arden/Asheville.

Thanks Marlisa!!! I never thought I'd look forward to dental cleaning, but here we are. Marlisa -…read moreyou somehow manage to scrape, polish, floss, and make me laugh. Professional, gentle, and amazingly thorough. Now I'm off to look for an agency that, with my teeth this clean, will feature my mouth in a commercial :)

Strange business model / does not make sense for anyone with commercial dental insurance. I have…read morenever had to pay more than a copay for routine X rays and cleaning- they were going to charge me over $400 upfront (and then who knows what you get back after they file). The office itself was very nice but providers are pushy and I felt like they were up-selling

Dental cleaning personal very helpful I do recommend very…read moremuch to get the service s abaut dental care thank you

I wish I could tell you the quality of their dentist, but the train wreck of their internal…read moreoperations staff and their inappropriate procedures kept me from even seeing their dentist. Three months before my first appointment I asked them to check my insurance coverage because it's out of state. They refused and said that they would do that a month before the appointment ... if I reminded them. I did remind them at the one-month mark, and they could not navigate my insurance company's authorization process. My previous dentist had been doing it fine for four years so it's squarely a problem at Embark Dental. Three days before the appointment they asked me to send pictures of my insurance card, which I did. But it wasn't until the morning of the appointment that they texted me to say that they (mistakenly) thought my insurance only covered medical. That's an odd assumption considering that my insurance company had been paying my dental bills for the previous four years. When I arrived at their office, they still had not managed the simple navigation of a Blue Shield insurance agency. They wanted me to give them a credit card. They were basically saying that since they were so incompetent that they could not determine that I was actually covered for dental, they wanted to be able to tag my credit card to cover their inabilities. Then they wanted to digitize my driver's license. I am a former designated security officer for the Air Force, I have spent my whole life in high tech, and I know that digitized IDs are the new form of ID theft. When I declined to let them digitize my driver's license, they said that would be a requirement. I left. Save yourself the problem of leaving their office by not going there to begin with. You'll also save yourself a ton of unnecessary aggravation.

I've never left an online rating before, but Elizabeth Tanner and her team are absolutely amazing!…read moreThey are all kind, gentle and have a wonderful relaxed office environment. It's a small practice with easy parking and a super welcoming environment. I would recommend them to anyone looking for great dental care!

I'm a huge fan of River Arts Dentistry, Dr. Tanner and her staff are all terrific! Very nice office…read morethat is pleasant to got and we'll run. I recommend them every chance I get!

Staff is super nice and accommodating. My partner recommended this dentist. You feel welcomed and…read morecared for immediately. So glad to find a local dentist who truly cares.

Dentist offices.....if you are a good boy and girl....great places to get a little pick me up from…read morethe folks when they are proud of how you've taken care of your teeth, which I do most of the time, but that doesn't mean I don't need my several times a year cleaning as well as additional services (like crowns) when needed. They do all that and more! From the front desk to back rooms where all the tooth fairy-esk magic happens, these folks get it done and done in style. This location suits me just fine with modern décor, bright colors, and streaming music in rooms makes for a good experience. What makes the experience the best is the staff. My hygienist is Michelle and she is GREAT. Smiling and laughing...making sure my teeth are top notch....they say people make the business as she certainly does here. With photos of her kids on the wall...it makes you feel a little like family when you visit. The Dentist are top notch and are quick to answer any questions you may have along with suggestions you may not have thought of to ask when it comes to your teeth. Throw in the goodie bag they give you makes for a perfect experience every time. If you are looking for a dentist in town, give these folks a look-see.....you won't be disappointed!

This is a superb Dentist practice. With dentistry, sadly,…read moreoften it is years later that you realize something was not done right. What you pay here is for the outstanding knowledge and abilities of Dr. Phillips and Dr. Schmitt. And a hand-picked staff which works beautifully together. It is actually a pleasure to come to this practice! Outstandingly beautiful office. My entire mouth was "re-made" by Dr. Phillips. I truly thought he had moved here in order to take care of my mouth! Cleanings here are way "above and beyond" what I had received in other practices. Yes, I will say, you definitely get what you pay for in this fine practice. Your mouth is worth the investment! I have gone to Phillips and Schmidt many, many years. I trust them completely.

Dr. Phillips is outstanding! He's absolutely the best in his field!…read more I highly recommend Dr. Phillips and his entire staff to anyone seeking a truly professional dental relationship for life. I live in the Washington DC area and have visited a number of experienced dentists but have been unhappy with the mediocre care and workmanship I felt I was receiving. After much research, I decided to contact Dr. Phillips, known for his exceptional skills and ethical standards. Then, his incredible treatment coordinator, Rhonda, worked her magic to come up with an affordable and comprehensive "commuter dental plan" that fit my schedule and enabled me to achieve my goals. My teeth are beautiful, my bite is perfect, and I could not be happier. Thank you to Dr. Phillips, Whitney, Ronda, and the entire staff for a job well done!!