staff was rude- I just called as a new patient to make an appointment and because they could not find my authorization even though I was going to provide them with the numbers they refused to make an appointment then proceeded to tell me they needed xrays and medical records of which I dont have but need to see someone due to my severe back pain. this is ridiculous. very disappointing read more

Caring great patient bedside manners you do not feel he is rushing to the next client wonderful staff highly recommend him read more

Christopher J Charbonnet, MD- Foothill Pain Management - My hacienda valle de Guadalupe Ensenada, Baja California. - Anesthesiologists Near Me - Glendale, California

Dr. Charbonnet is an outstanding pain doctor. I've been going to him for several years. I really like this doctor. He's a great doctor. I would recommend him. read more

Dr. Charbonnet had been my pain management doctor for several years. He has seen me through several surgeries, and was even waiting at my hospital room after my back surgery to make sure I was getting the right pain medications. He is caring and compassionate, and truly cares about finding the best course of treatment for you. I have complete trust in his care, and can ask him anything, and he is always willing to take the time to explain issues, and give me the best advice. Very thankful to have him as my doctor!! Everyone in his office is amazing as well! They work above and beyond to work you into the schedule if you really need to see him! Just a great group of people that work there, and I so appreciate their help when it's needed!! You won't find a better doc or office!! Jeanne M. read more

Martha Yanez, Dr.Charbonnet Ref-feral coordinator is above and beyond her work assigned job duties hands down. Always taking care of not only the Doctors request but going the extra mile to make sure the patient information is coordinated in all fields with the said recipients concerned! read more

Dr. Charbonnet is a conscientious and caring Pain Mangement physician. I highly recommend him.

As I write this review, words cannot describe my amazing experience not just at this clinic but as well with Doctor Charbonnet. I've had a couple of friends and family recommend him to me after helping them out through various years of critical issues. In the last couple of months I found myself with back pains that were taking over my life, but were truly a blessing in disguise to help me find a doctor that was successfully able to help. Truly one of the best doctors out there. He was not just able to help me control my pain but take back control of my life. So often I would find myself being self reliant on the help of others because I could barely function on my own, but Doctor Charbonnet was able to help me change that. He was so caring and understanding about my situation and was so helpful and honest about the process and the best way to address my pain. Not only was he amazing but so was all of the staffs care and compassion towards me from the moment I stepped into the clinic. Everyone truly had an amazing attitude that made me feel welcomed. I can now say with 100% certainty that everyone was truly amazing at their job and I will definitely be recommending them! read more

I hardly or never put reviews for Doctors but this one was necessary. He is utterly lacking compassion and empathy toward his patients. He is very arrogant and dishonest Doctor. Front desk ladies Alina and Dalia need more smile and kindness, they are rude and impolite. Front desk voice is the first impression you get when you call a Dr office as new patient. read more

Dr. Charbonnet is a perfect mix of very kind and very professional The epidural shots he has given me have helped tremendously. I am not sure why some said he is arrogant. To me he is not at all. The staff have been very helpful. Happy to have found him to help with my pain. read more

Believe all the one star reviewers. I used to see dr Charbonnet around the year 2012 for a neck injury. 1. He treats you like a drug seeker, despite the scanned evidence that you would be in severe pain. 2. Long wait times. 3. He shows zero empathy. The reason I'm writing this is because I visited a pain Mgmt dr today in another part of town and had a completely different experience (this time for a new injury to a different part of the spine). I wanted all who are patients or who are considering seeing him to look elsewhere. He doesn't deserve your time and you certainly shouldn't put up with his treatment of patients. It's worth the time to find a different main specialist. read more

Dr. Charbonnet is an excellent physician. He went above and beyond caring for me, even taking initiative to recruit another physician to help in his treatment plan. read more

I broke my back last year (T12 burst fracture) and was in severe pain with downward pressure on L1, L2 and L3 from the collapsed T12. It turns out I was a candidate for a rhyzotomy (treating the nerves that ran through the facets). The relief was absolutely amazing. I feel like a different person. I even cleaned my house today with no pain. I was awake and spoke with Dr. Charbonnet throughout the procedure and felt completely confident about his treatment. Dr. Charbonnet is a relaxed, straight forward, no BS doctor. I would trade all of my other doctors combined for this guy - so easy to deal with. Grateful to be nearly pain free. read more

If you are seeking a compassionate doctor who is accessible to patients and returns calls, save your time and keep looking. I wish I'd paid more attention to these Yelp reviews and saved myself months of pain instead of dealing with this office to which I was referred for epidurals and pain management. NEVER could I have imagined how uncaring this man is or how he would leave me completely without care for simply expecting him to return a medically necessary phone call. (He doesn't return patient calls but no one in the office will ever tell you that!) Summary of my initial visit: Dr. Charbonnet came across somewhat charming which I realized later was a total facade; it's all ego. He didn't look at the list the office insisted I bring in of my current medications or at my intake paperwork in appointment. I described my history of pain and he prescribed a medication without looking at any of my other meds. He told me my insurance wouldn't pay for injection until i completed several physical therapy visits which I later found out was false and left me another two months in pain. After the initial appointment, I needed to reach him about potential medication contraindications which is when I came to find out that he does not return patient calls. I initially called to leave a message on a Tues., the day after my appt (which happens to be the one day a week he is out of the office but the girl I spoke with didn't know this or whether he was coming in at all that day). I called because I was concerned about a medication contraindication between a new med he'd just put me on that my pharmacist informed me might be too sedating with my current medications. I feared the doctor might have missed this as I didn't see him go over my list of current medications during my appt. I called three days in a row with no return calls from him and no concern from girls taking messages. Totally exasperating. I finally paged him on a Thursday after work and after he'd failed to return my call that day as well; he returned the page but said nothing about him failing to returned any of my calls, then he happened to mentioned that he was going out of town for 2 weeks. Thank God I had been persistent in calling and found it this out or I never would've gotten a return call or gotten my medication changed or refilled because he has no doctor covering for him when he leaves town for 14 business days. (I find this unbelievable considering many of his patients are on some type or medication and he doesn't write refills so you have to call in each time.) I asked his office who I was supposed to go to or call during thar time if I needed help and they told me my primary care physician or the E..R.! First off, a primary care physician will NOT prescribe pain medication and why would they direct me to the ER for a non-emergency?! After 6 unreturned calls for 2 separate issues over multiple weeks, I commented to one of his front desk receptionists how their pain clinic's lack of responsiveness was making me feel. Several days later of still no returned calls to my 2nd message, this uncaring jerk sent me a certified letter that he was terminating my "care" because clearly, he doesn't like being expected to return calls. Unbelievable that he couldn't wait to "fire" me until after I received the epidural I'd been waiting 7 months to get?! That says so much about his lack of compassion. So I'm now left in horrible pain starting all over from scratch. Also, he or his office failed to fill out their portion of my DMV temporary disabled parking form correctly so I had to drive back to their office again to have them fix it. (He charges to sign the form but can't manage to fill it out correctly?!) With that lack of attention to detail, I'd be afraid to have this man operate on me. Very disheartening that there are doctors out there who take an oath to "do no harm" yet actually cause their patients emotional pain by their total lack of compassion and failing to mention (or have their staff tell patients) that the doctor doesn't return calls. This was also during Covid; their office did not mark off the waiting room chairs for social distancing requirements as do other medical offices and I noticed they don't sanitize the pens they give out to fill out initial paperwork. The initial paperwork was apparently supposed to be texted to me but someone there forgot to do that, too. I found the admin staff to lack information and one was very rude to me. His medical asst is nice and does her best to handle everything. The office is located in an old building, and the elevator is slow and creaks like it's about to die; take with caution. read more

I'm not sure what crawled up the arses of the people who left bad reviews for this doctor as he's a super nice guy. Not arrogant at all. Not a jerk. If something bad happened and you were mistreated then of course tell your story and I'll agree with you but I just don't have the same view of this guy. Dr Charbonette was nothing short of friendly, attentive, he was a good listener, and he seemed caring at my first appointment with him. He explained more about my diagnosis than anyone else has thus far. He showed me on the model and explained in great detail what our game plan would be and gave me options. The procedure went great. I am pleased thus far. It's an ongoing thing so we will see how it all goes but so far I have confidence in this doctor. Keep in mind pain management doctors are here to help you to manage your pain and that should include trying to diagnose and treat the source of the pain. Not to simply mask the pain by taking narcotic pain meds. Many of us who have multiple illnesses with chronic pain do not take these types of pain meds. Most doctors will not prescribe new patients narcotic pain medication especially now with the declared opioid epidemic. Unless it's a dire situation or for surgery. And rightly so. So, before you look to pain management doctors for this type of resolution you should ask yourselves whether you actually wanna be pain free or whether you are self medicating for another reason. That is my opinion. And I am a sufferer of chronic pain. read more

Christopher J Charbonnet, MD- Foothill Pain Management - Halloween decorations - Anesthesiologists Near Me - Glendale, California

I really appreciate Dr Charbonnet and his treatment plan. He understands what my plan is and said he's working with me! Most Dr doctors just make the plan.... I really feel like I'm part of the team. The office is very busy but Dr Charbonnet is very personable and takes the time to explained everything in detail. read more

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I agree with the reviews here regarding the arrogance of this doctor. I only met him once, during an initial office visit, and did not become a patient. So I cannot speak to his skills. I normally take Yelp reviews in my stride and give people the benefit of the doubt. I believe that people have good days and bad days, and I try not to let the reviews sway me, one way or another. But when I met this doctor, I immediately reflected on the reviews here and felt they are spot on. In general, I found this doctor to be arrogant and unjustifiably self important. He also lacks compassion for people, such as myself, who are in pain. In particular, I draw attention to the review of Evangline G of 5/18/17, a wheelchair bound patient. I can only imagine how exasperating that experience must have been for her. I feel for her. I can actually picture this doctor telling her that her conduct was "unbecoming." What a jerk. I also reference potential new patients to the review written by Annah Li on 4/14/16, wherein she stated that compassion in this specialty is paramount, and this doctor completely lacks it. (I am paraphrasing, of course. But that was the gist of what she said). She also discussed how much time she felt she had wasted, and time she lost from work, going to see him. Her experience paralled mine. I guess not much as changed in 3 years. Perhaps this doctor should read and heed these reviews. And, look inward and make some changes. I am giving this office 2 stars rather than one star because his staff was very helpful and did their best to get me in as soon as they could. read more

What are the bad reviews talking about, Especially the ones that he is arrogant? He is the Best doctor ever! I went in with so much pain, felt like crying and talking the F bomb in between my words. He is so awesome that he talked me down and had me smiling at the end of my appointment. He wants to FIX you. He has a great bedside manner and doesn't talk arrogant doctor talk. He just talks normal people talk. If you are looking for a doctor just to issue you pain pills, DO NOT go to him. He wants to FIX you. That's what I want so it works at well. He thinks of different strategies to FIX you. I love him. He is a keeper. read more

I have been seeing Dr. Charbonnet since November 2013 due to transverse myelitis/paralysis but I will never go back. I already found another doctor for my next visits. On May 1, 2017, I had my regular visit. During my prior visit on March 5th, he had ordered a surprise drug blood test. This is the type that needs to be done ASAP so I went ahead to the Glendale Adventist Medical Center lab where he wanted it done. They took my blood and everything. However, when the doctor came in, he asked me if I took the blood test. I answered yes. He looked in the computer and he said I didn't. I simply insisted I did. Then he said, "I'm supposed to police you. What will the DEA say if you said you went but there's nothing on file. They will say you're lying". Wow, but I still kept my cool and asked him to call the lab. In a few minutes, his office staff came to me and said the hospital adviced that my last procedure was August 2016. Lie! I went out of the room to the reception and asked that I call myself. I told them that I was there, they took my blood, I had signed HIPAA and assignment forms, how can they deny I wasn't there? This is not a regular blood test. It is to prove whether I'm on drugs or not and it is very essential for me getting my much needed narcotics to contain unbearable pain. Thrice was I admitted to ER already for lack of or ineffective pain meds and even a dose missed could be disastrous. The lab staff told me that they cancelled the order because of insufficient specimen. They said they left a message for me. Now I remember someone left a message but they didn't say what it was for. I'm a tax preparer and that was my busiest time and I thought it's one of my many clients from the hospital so I thought they should instead call my office, not my personal number. I told the lab supervisor they left a message, didn't get a call back and simply dropped the test without further communicating with me or the doctor? First of all, it's their fault that there wasnt enough blood drawn from me! I was getting mad and my voice was getting louder. I admit that was my mistake but don't we all lose control sometimes when provoked? Dr. Charbonnet came to me with a livid face and told me twice, "This is so unbecoming. Either you get out or go inside"! He was asking I leave or go inside the room. I apologised but he said it one more time. I obligingly went inside the room and continued my conversation with the lab Supervisor who has then realised the severity of their cover-up and she was very apologetic. Dr. Charbonnet came to the room and said he'll just give me one month prescription and give me another blood test order. By then, it was almost 5pm and my ride, Access Paratransit, was coming at 5:40pm so it would be impossible for me to go. Now getting sweet, he said I could do it the following day and just settle the dispute with hospital outside because he doesn't want drama. "I know you're not a bad person otherwise, we wouldn't have worked together this long". He has done an epic damage control! But I didn't go to the blood test nor do I plan to go back. On the side note, his long time assistant, Eric, did apologize before I left. He's one good reason to go there and the only one who stays. There seems to be a high turnover rate of his medical assistants. I wonder why. I was so disturbed and hurt by the incident, I couldn't sleep for 3 days, my body was so stiff and painful for several more days. My conclusion: Dr. Charbonnet is a very arrogant doctor. First, he almost blatantly charged me with lying about going for the blood test. Second, he had extremely overreacted by shouting to me that I get out considering I'm wheelchair bound despite my apology. Now going back, I realized he's always been arrogant and unaccomodating. There was an instance where I got admitted to ER the night before for extreme pain, dropped by his office if I could get prescription for the stronger meds he had been prescribing me as needed but was adviced he couldn't give prescription without office visit. They don't accept emergency appointments at all, I've proven that a few times and if you rely on their regular scheduling, expect 3 to 4 weeks wait. This is a profession that requires compassion and clearly Dr. Charbonnet doesn't have that. Sorry to say! read more

Doctor Charbonnet is a great doctor I have been coming here over 3 years and he is very caring and he takes the time to listen to me so I get the best care possible, I am so glad that I was referred to him by my regular doctor. He has a excellent office staff very friendly and courteous, all n all you should consider foothill pain management a must to make hard days livable. read more

The doctor is a very nice person and his staff is friendly. After my procedure I called to see if I can ask some follow up questions. They told me the doctor does not call patients back or does email, essentially unable to communicate with him. If you want a doctor that can answer your concerns post procedure this is not the doctor for you. I am giving one star because communication with patients is paramount. I would give him 5 stars for competency and skill. read more

Dr. Charbonnet is the best doctor I have ever known & I have had many doctors in my life. I have had RSD for 10 years & had come to California to stay with my girlfriend to heal up from an auto accident that resulted in several injuries including a hangmans fracture. I have not been the easiest patient through all of my difficult tribulations. Doc hung in there with me when I probably would have given up & sent me on my way. He always went the extra mile, very compassionate, extremely talented doctor. I have seen first hand that he cares about all of his patients & no mater how busy his schedule he always makes time & never makes you feel unimportant . Thanks doc you have been a life saver. Justin read more

I had an a appointment at Foothill Pain Management group, I had back surgery due to sclerosis and the Doctor said he does not give out pain medication and there was nothing he could do for me read more

He did a rhizotomy about a month ago has helped immensely. The only issue I have the follow up visit was great but when I was talking to MA I think he got upset because he called her and she came back and said he wanted the door shut and after seeing me he said I don't need another appointment I thought this was strange sine most doctors want a follow up in like three months later asked him what if the pain comes back said matter a factly just call in and u can get another appointment in two weeks which actually takes four weeks Instructions after rhizotomy see me in two weeks couldn't get in for four weeks Which means he is good Dr read more

I have been going to the Dr off and on for 8 yrs. I find him to be excellent on delivering pain relief. He is also down to earth and caring. Yes at times you have to wait in the waiting room as he is a busy doctor. But I don't mind read more

Dr. Charbonnet Is very easy to talk to and friendly as well as incredibly knowledgeable. I would recommend him to anyone that enjoys having a doctor that makes you feel at ease and addresses your issues. High recommendation. read more

Not everyone is happy with the doctor or the office staff, but not everyone is willing to spend their precious time being open and honest about their concerns..I can tell you their lack of compassion and arrogance was witnessed by me during my visit in December 2015. Luckily, I only had to go to this doctor one time...but once was enough because it took too much work on my part to get anything accomplished. I received no assistance whatsoever because he no longer would accept my insurance (after Dec. 2015), and he was not wanting to build a relationship with me. Perhaps, if he had shown compassion and concern I would have taken his advice and changed my insurance to a company he accepts, but since he and his staff caused me such grief I chose otherwise. This is a profession where compassion and communication are essential...however, I felt these qualities were extremely lacking here. read more

Dr. Charbonnet is what everyone should hope for, and expect from their physician. Easy going, exceptionally knowledgeable and a skilled communicator. Within a few visits, our relationship became one of friends..and while I see him for pain management, he's open to ... and offers great insight to a seemingly limitless range regarding all health concerns. 5 Stars?...not nearly enough! read more

My mother has a herniated disk and needs an epidural. The inept office staff forgot to send in the MRI scan when they filed the paperwork to my mother's insurance company, so of course insurance denied the claim. So my mother has to wait even longer to get an epidural. In the meantime, she's just been admitted to the ER because the pain is too great. She had to be picked up in an ambulance. Thanks Dr. Charbonnet. Oh, I forgot to mention...his staff straight up lied to my mother, telling her they sent the MRI scan to the insurance company when in fact they didn't. My mother asked his office to send her the paperwork that they sent to her insurance company, so they did. The fax cover page says 6 pages were sent to insurance, but she received 8 pages from the doctor's office. Where did those extra 2 pages come from? Oh yea, the MRI scan, which is two pages long, that his office tacked on to the attachment they sent my mother. Classy move. read more

Dr. Charbonnet is the best pain management doctor ever!! He spends quality time with his patients and is very informative on all his procedures that he performs. His professionalism is outstanding and he really cares for you. The staff and PA'S are all very nice too. Thank you Dr. Charbonnet for being such a wonderful doctor! read more

I wanted to write a really good review about Dr. Christopher Charbonnet , because I think that when people leave after having a good experience they don't think about leaving good comments about someone. Unfortunately, I was very hesitant in going to see this doctor because of some of the previous reviews but I'm glad I trusted my referring doctor and went to him for my neck epidural/steroid injection. Dr. Charbonnet was absolutely fabulous. He was kind, informative and made me feel like he wasn't rushed. He explained everything that he was doing and seem to have a caring attitude. I would say he has an absolutely wonderful bedside manner. My procedure was minimally painful at best. He was careful and explaining every single part of the procedure as he went along. I would highly recommend Dr. Charbonnet to anyone who needs pain relief via a steroid injection. read more

I normally don't write reviews but I was compelled to write this review. I was referred to Dr. Charbonnet by another doctor at the Glendale Adventist Spine institute for the chronic pain that I was having in my lower back and I was asked to do an MRI and then see Dr. Charbonnet for pain management. All I can say, is that this doctor is not interested in patients, and he is arrogant. I went to see him twice and both times he barely looked at me while talking, he did not examine me and just asked questions and put the answers in the computer . If you have any kind of pain he is not the one to see. read more

Dr. Charbonnet is an amazing doctor even 5 starts can not explain my gratitude. My mother has spinal stenosis and she was crying from the pain she couldn't walk, she couldn't move or do anything but lay still until we found Dr. Charbonnet. She has gone to other doctors for the same treatment but none of them helped. With Dr. Charbonnet's shots she is magically back to normal within a day. We are so thankful to the doctor and his staff for helping my mother live again instead of lay in bed all day. Thank you, thank you and thank you a thousand times doctor with all my heart. read more

I had chronic lower back pain on both sides for months. I was referred by my HMO group Lakeside to a "pain specialist". After finally getting an appointment and authorizations for a facet joint injection for lower back pain his office substituted a different doctor to do the procedure! OR, I could wait another couple weeks. That replacement doctor wasnt even on the approved list with my HMO! And he gave me real attitude when at the procedure (first time meeting him) he was offended that I was asking questions about his background and experience! " I'm not here to be interviewed by you" Also Dr K's office only got authorization for one side of my spine injection. After 8 weeks they STILL could not get the authorization for the other side. Told ME to contact the insurer who wanted more information. What could I tell them that the doctor's office couldnt? So FOUR months after the first injection and no progress on getting the authorization for the other side, I changed Groups out of Lakeside and found another pain specialist doctor who was able to get BOTH sides of my spine authorized in 3weeks. read more

Dr Charbonnet is caring and works with you for a pain management plan. My sister who lives in FL and has a similar back problem is considering coming to CA to see Dr Charbonnet to help her. read more

Dr Charbonnet is the best doctor ever and I'm so happy I was eventually referred to him! I had suffered chronic upper back pain on one side and had tried everything to fix it: physical therapy, chiropractor, massage, acupuncture, you name it. When I came to Dr Charbonnet he instantly made me feel at ease with a clear, logical game plan. First we tried a local injection to see if that gave any relief. When it didn't, the next step was to do a steroid injection in my neck and he said if that worked then we knew the issue was nerve related and we could then do a longer term solution with a rhizotomy, which we ultimately did. Having this step by step plan explained to me in such an easy to understand manner really gave me confidence that I wouldn't be stuck with this pain forever. It's been almost a year now, and I've been completely pain free! He is one of the kindest, SMARTEST doctors I've been to and I am truly lucky I found him and he healed me. I'm hoping I won't have to see him again, but if my pain does return, he will be my first stop! I trust him whole-heartedly! read more

Excellent pain management doctor. Does procedures with skill and pain relief. Listens to patient. Has performed epidurals and rhizotomy on my back and each has been successful without complications. No hastle on refills. read more

Whenever you see a doctor get many five star reviews, and a smattering of one-star reviews, there is always some kind of beef behind the one star peoples' review. My spouse has used Dr. Charbonnet's services for pain management for three years. Never ONCE have we had any personnel behave rudely, and never once has the physician been anything but intelligent, informative, and helpful. We are grateful for this man practicing in what has become a thankless, litigious, and not so profitable career path for young Americans (medicine). read more

He is very articulate re side effects of as well as keeping up on various pain medicines and certain modalities including spinal injections, if so needed, to eliminate pain. He advised me in my case my body would heal itself re protruding disc. read more

I've been going to Doctor Chabonnet for over 6 years, and found him to be one of the finest doctors I know. He and his office staff are friendly, knowledgeable, and compassionate. If he wasn't nice or ever did something wrong,I would be the first to write about it. He follows the guidelines of the state, and it only makes me respect him more. If you want a doctor, I would recommend him. read more

I have been seeing Dr. Charbonnet for a while and my treatments have been life changing. He is responsive and gets the job done. His staff are very efficient. Takes a minute to get an appointment but that's the norm. Give the Glendale Spine Clinic a call if you have back problems. read more