Last week my mother's oncologist recommended Englewood Health for an infection she had, as their…read morecomputer system is linked to Englewood Hospital, as they use MyChart. I took her last Tuesday for a procedure, she followed up on Friday, and then again this morning. We are VERY happy with the care she has received. Her infection is clearing up, and she has received great follow up care. All of the information is also update to her MyChart account so her primary physicians can follow up on the procedure she had. I highly recommend this urgent care location if you are in the need.

Best hospital I was ever in the staff was just unbelievable. The care I was given was out of this…read moreworld. Doctors nurses everybody thank you so much.

I'm very impressed by the way they handle their professionalism. They are very organized from the…read moretime you call to schedule your appointment to the time that you leave. They have an online system where you can check your records without calling them for copies necessarily. They will answer all your questions and are very thorough when it comes to making sure any concerns that you may face are resolved. They are professional and do not make you wait for a long time. The office looks clean and they have a pretty cute Fishtank. I would recommend this to anybody that I care for

On time appointments. Covid safe. Suh nice staff and techs…read moreHighly recommend to use And films were free

I was at Bergen Imaging this past week for my annual mammogram and as usual, I can honestly say…read morethat I would never go anywhere else for it as I am treated royally, the staff is excellent and they are a group of sweethearts. If you need a mammogram this is the palce to go for it.

I cannot say enough great things about Bergen Imaging. I have been coming here for years. The…read moreentire team is professional, kind and thorough. Toni is very patient-focused, thorough, and caring. Simply put, Dr. Petti is an outstanding physician with the best eye!

I've been to the NJ Imaging Network Englewood Cliffs location more than 10 times in the past, and…read moremy previous experiences were fine. However, what happened today (Friday, April 24) was honestly shocking and very disappointing. I had two MRI appointments scheduled -- one today around 5 PM and another on Sunday (April 26) at around 11 AM. I arrived just 1-2 minutes late. When I walked in, a staff member named Cindy was chatting with coworkers about personal matters and completely ignored me. After signing in, I waited about 5-6 minutes with no acknowledgment, and had to approach her myself. I asked if it would be possible to combine both MRI appointments into today since they were the same type of exam. She responded in an impatient tone, barely making eye contact, and said it wasn't possible, giving vague reasons. The waiting area was almost empty at the time. A couple minutes later, she changed her stance and suggested that I move today's appointment to Sunday instead, saying it would make more sense so I wouldn't have to come twice. That sounded reasonable, so I agreed. However, when I tried to confirm that both exams could definitely be done on Sunday, she suddenly said she was "not sure" and would need to check. This was extremely frustrating. If it wasn't certain, that should have been clearly communicated from the beginning -- not after asking me to change my appointment. At that point, I decided to just proceed with today's appointment instead. Then she told me it was "too late" and that I was already 15-20 minutes late, so they couldn't accommodate me anymore -- even though the delay was largely due to her lack of responsiveness and conflicting guidance. Also, there were barely any patients in the office, so it didn't seem like a capacity issue at all. Does she really has right to cancel my appointment because of her conflicting guidance and miscommunication? Is there working practice and guideline for front desk staff? It is worst experience I ever had. The staff was not doing her job correctly. The entire interaction felt disorganized, unhelpful, and dismissive. Her attitude was impatient and unprofessional throughout, and it seemed like customer care was not a priority. This was by far the worst experience I've had at this location, which is unfortunate given my many prior positive visits. I hope management takes this feedback seriously and improves staff communication and professionalism.

Everything about this imaging facility is fantastic. The wait time is never long and the results…read moreare always the best.

PROS: some of the staff was friendly, including the ER Physician Dr. Rodriguez and the patient…read moretransporter, Willie. Beautiful atmosphere, state of the art tech CONS: paid parking, very slow service, and some nurses were rude OVERALL: this wouldn't be a hospital I'd go to for anything major, since they're slow. But for something minor I think they can handle it

Here we go again and this is the reason why Holy Name Hospital has such a low rating!…read more Back in August 2025 my son responded there after being in a motor vehicle accident and bumping his head just to get checked out to make sure he was fully OK The waiting area for the emergency trauma section was not terribly busy but he had waited nearly an hour to be seen. After being brought into the nurses station area they took his pulse and his blood pressure and were taking his temperature when the nurse walked away and did not come back for over 15 minutes with the thermometer in his mouth. When she did she went to do something else from what he says and didn't respond back to him for nearly 20 minutes at which time he got up and left because in his terms it was unreasonable to be treated in that manner especially after hitting his head and something could've been seriously wrong with him. After a month and a half we received a notice from the hospital billing that they were not paid for a $600 bill so at that time we submitted the bill to our insurance company GEICO and we began to have issues because Holy Name refused to submit the appropriate bill with itemized services so that GEICO could appropriately pay the bill. This went on two more times with the HOSPITAL refusing to submit the proper bill. In early December 2025 for the second time I contacted my auto insurance company GEICO who took holy names phone number in personally contacted them and my adjuster Joelle assured me that the bill would get paid because she had spoken to holy name. Fast-forward to April seventh 2026 and now my son is getting bills from a legal team collections stating that holy name was never paid and they are collecting for them well you have to contacting GEICO they advise me that after two person the person called phone calls the hospital still has not submitted an itemized bill for them to pay otherwise they would've paid it promptly. The insurance company explained to me that many times these bills are created in fraud and need to be verified and sent with the proper treatments with their codes so that the insurance company can pay them and holy name has been refusing so far to comply with the normal standards yet they're doing everything to avoid paying the bill in the appropriate manner meanwhile screwing my sons credit record up.

Came here to give a shout-out to Nikki the technician, she is the best! Who knew having a…read moremammogram could actually be kinda fun?! She is a gem, and made the experience so easy, and she is hilarious. It is much appreciated when having to deal with something as bizarre as a mammogram!! The front desk staff were also great. I was there Tuesday 2-19-25.

Came here to get an ultrasound and MRI for a minor check-up. The system at this place is super…read moreclean and designed to combat Covid. --Pre screening done online. --Before walk-in there is a texting process. --Masks are a must. --Not much of a wait, so you can sit freely alone in the waiting area. The staff were super friendly and efficient. I was welcomed and guided throughout the process. What I liked the best was when they notified me with my results. Super quick, not even 24hours later. I logged into my secure account and it was very EASY to read and understand. My... Pro... LIFE TIP to you: If you do NOT get paperwork, CD, or flash drive (results in your hands) of the work you get done then it NEVER happened. It does not matter if it's a doctor you have been going to all your life, or friend/family you trust... NO PAPERWORK = NO GOOD!

Beware the third-party billing department -- I paid my copay (thank goodness I had a receipt), yet…read moreI still received follow up text and email messages that there was a balance owed on my account. Signing back into my account, it showed a balance -- EVEN THOUGH I HAD PAID IT. I called the third-party billing agency and they said my account still showed a balance . . . even though THEY could also see that I had paid my copay 2 weeks prior. New Century Imaging itself is great -- clean, efficient, easy to schedule. But look out for being double-billed.

I've gone to New Century Imaging in Oradell on multiple occasions for various tests for about 10…read moreyears and they are phenomenal. From scheduling, to pre-registering, wait time to be seen, the actual test, the staff's professionalism, and everything in between. I 100% recommend this facility for all of your imaging needs. The availability to book very soon is a very important factor to me and on multiple occasions I've been able to get in next day. I had the pleasure recently to have Amy as my ultrasound tech 2x and she is absolutely wonderful. Her professionalism and personality put me completely at ease.

Extremely inefficient. Held onto my script for 3 days before contacting my insurance for approval…read more They waited till two days before my appt to get authorization from my insurance and then cancelled my appt because of course the approval doesn't happen that fast.

what a joke! " Just walk in, no appointment necessary" So…read morefar couldn't get an xray M, T, W and R this week . No technician . Ridiculous.

This was my first visit at Englewood Hospital I was there…read morefor spinal surgery and of course a bit anxious This hospital alleviated all my anxiety I cannot say enough about this medical center. A truly amazing hospital From the welcoming at the front desk to the surgical floor Well organized. So caring and competent Keeping with all Covid protocol; I felt safe and cared for Although this hospital is an hour away; I would not hesitate to recommend to all those who need exceptional care Thank you Englewood for an exceptional experience during a difficult time

I was brought to the hospital late in the evening of April 23, 2021 in need of open-heart surgery…read moreto replace my aortic valve. This was a comple shock as I typically walk/jog 7 miles a day. I had contracted sepsis poisoning and my aortic valve had been attacked by this cruel twist of fate. The care of the ICU nurses was absolutely memorable as their daily concern and efficiency took me through my darkest days. It would take a week of having the sepsis fought by massive doses of antibiotics before the surgery could be performed. As hard as I tried to be a patient patient, the daily annoyances of the typical hospital soundtrack of beeps, bells, announcements, etc made the days incredibly long and my attitude less-than-stellar. Yet throughout the days each new nurse would introduce themselves and ask if I needed anything to be made more comfortable. Their upbeat and positive vibes were actually quite uplifting. My life was put in the capable hands of Dr. Adam Arnofsky, MD, Chief of Cardiothoracic Surgery at Englewood Hospital. His calm resolve in our discussions in the critical days leading-up to the replacement of my aortic valve gave me an inner peace that is impossible to describe. I asked for nothing more than his best, and he simply said "this is what I do, I'll see you after I'm done." And then he gave me a fist bump. I was never a fan of superheroes as a kid, reserving that label for Mom. However, this guy is the epitome of the term and I'll never forget his laser focus that morning as he peered over his surgical mask. This photo I found from the Englewood Hospital website perfectly encapsulates my memory of that morning. (Credit to the unknown photographer). Thank you Dr. Arnofsky and the relentlessly-dedicated staff of Englewood Hospital. I'm continuing my rehab at home and feeling better every day. Trust the process and trust the pros! PS: as a side note...I was on oxygen for quite some time and one evening, about 1:30am the staff professional came in for a treatment. I asked him how long he had been working there and he said 47 years! I asked if this is what he always wanted to do and he replied, "no, I wanted to be in a band as lead singer." He then took a seat as the treatment progressed and told me he does sing today with a band at some small gigs. I asked what he typically sang and he launched into "Under The Boardwalk." He started to sing the opening and I actually joined in with my limited lung capacity for the most unexpected duet situation I could have imagined. Great fun during some tough times!