Been here 2 times with my boyfriend, first time we had the best experience ever. Came in during the…read moremorning before 1ish and all the staff was very helpful, we'd never been before and the staff pulled the bulk boxes for us and inquired about what we were looking for and found it in their system for us which we greatly appreciated. However the next time we came to visit in the evening, same amount of staff if not more but everyone working was very rude and off putting. The guy who helped us seemed frustrated that we didn't have the specific card numbers ready to go, despite the fact that the prior time we visited that was never mentioned, had we known we'd gladly have had them ready. He seemed so annoyed at having to help us that we got embarrassed and chose to leave even though there were items in the case we wanted to ask about. One other note, online they show a large selection of plushies, which was the initial reason we chose to come into the shop. However when we arrived the selection was nothing like what we saw. We inquired about one in particular and left number with the staff and they said they'd look in the storage and get back to us. Do you think we ever got a call? Not the end of the world but still think they should update photos to reflect what is actually available in store. Overall I would say that depending on when you visit you'll get a mixed bag of service.

Huge shoutout to Cameron for friendly, patient, and upfront customer service. M&M staff, take notes…read morefrom him, cause that's how you build a loyal customer base. I came in looking for a Charmander 044 and he helped review the better of the two cards they had in stock. He showed me current market value / last sold prices and offered me a great price. Cameron also double sleeved and added a top loader to protect the card. That meant a lot to me. So thanks again Cameron and keep up the awesome customer service!

Hobby lobby has everything you need and more. The sales are amazing. If you creating something for…read morea party or just for the home and fun kid project this is your place. Yes you will have to wait which is not my favorite but it won't stop me from coming.

I recently visited Hobby Lobby and had a very enjoyable shopping experience. The store is located…read morein a shopping center with a large private parking lot, so finding a space was easy and convenient even during busier hours. Inside, the store had a bright, clean, and well-organized layout that made browsing through the aisles relaxing and inspiring. Some items had prices that were clearly marked and some didn't. It was hard finding a staff member to get items scanned so I had to put it in my shopping cart and get to the checkout line for a price check. I have been to other Hobby Lobby locations and it's quite large with lots of items to look at. I feel like all these stores are owned by a Christian family as I frequently hear Christian music as you walk around the store and it is quite peacful and relaxing even for non religious shoppers. Some of the standout items for sale included seasonal home décor whcih right now was clearance items from Valentines Day and new items for Easter holiday. There were also a large display of artificial floral arrangements, wall art, and a wide variety of craft supplies. I found a few paints supplies and scrapbooking materials for my niece to enjoy. The selection was impressive, and the quality of the products made it easy to find unique items for both home decorating and DIY projects. Overall, this Hobby Lobby location is a great place to shop if you have time to wander the entire store because you will leave with a cart full of creative supplies or stylish décor. Plenty of parking in the front and restrooms are nice and clean.

Walked around the shop for about 10 minutes No greeting or acknowledgement…read more 70% RC mostly cars, a few aircraft Some plastic models, 10% off Gundam kits Large sections of empty shelves, looks like at one time the had a lot of model rockets but now very sparse section. Non existent model railroad section 2 LGB switches A couple of HO track sections, no locomotives or rolling stock. Some slot cars, does not live up to the name.

These guys are the best. Experts at what they do. Willing to teach my son the ins and outs of basic…read morerepairs. Always help with a returns process. We drive 25 minutes to see them when in need! Best around by far.

The place to learn and begin. New legends I say with a good amount of everything from card to dnd…read moreand war hammer one can't miss the fun of having a moment to appreciate the enthusiasm of stories and lore. I'm not fully acknowledged in the lore however it's got me searching for stories whenever I go in game shops like this. The place got a good value of collectors and staff is at most friendly people I have met. The quality is in what you make of it. The value varies depending on what you are looking for however it's good to remember to have fun.

Alex is awesome! He's always willing to go out of his way to help me with my hobbies, answer…read morequestions, and make sure everyone feels welcome. He does a fantastic job creating a fun, friendly, and inviting atmosphere.

very helpful staff. always have a very good inventory for…read moreall my projects. great prices, great service. Today i was helped by Lisa J. made my checking convenient. Thank you Lisa.

Today I visited this store with my three children to purchase a few items and when I reached the…read morefront, I politely asked if someone could assist me at the register. I was directed to the self-checkout area instead. While I was in the process of checking out and obviously struggling the employee at the front began making comments about my children. As a parent managing three young kids by herself, it is extremely difficult to complete a transaction at a self-checkout station while also ensuring my children are supervised appropriately. This is precisely why I requested assistance in the first place. I was disappointed not only by the lack of support, but also by the tone and comments made during our visit. Customer service should feel supportive and welcoming, especially for families. It was frustrating to see multiple employees present, yet none available to provide direct assistance when requested. I should not be expected to perform the duties of a cashier while an employee stands nearby making comments about my children instead of providing assistance. Unfortunately, due to this experience and the overall lack of professionalism, I do not plan to return to this location. I hope you will take this feedback into consideration to improve the customer experience for others in the future.

The CARS are awesome. I have the RTR Nitro RS4 3 EVO+…read more BEWARE!!! CUSTOMER Service is TERRIBLE!!! Cars are still awesome. Buy HPI, only if you know what you're doing because they can't help you do anything, They can even f*ck up a cup of coffee!!! Rated 5 Stars because of the cars not the customer service!!!

Wow! Just walked into glance around and found the buy of my life. I've been a collector for years…read more Price was fair and the help was extremely knowledgeable. Definitely a find.

Great experience all around. All of the staff was helpful, friendly, and knowledgeable…read more Awesome selection of sports cards--something for every level of collector--and everything was well organized. Good prices too. Definitely coming back. Highly recommend!

People were nice and helped me find what I was looking for. There is a wide selection of slabs and…read moresingles but all the sealed is marked 10$ up.

first of all, what at amazing selection! there was at least 10 people when i came in and i still…read moremanaged to have a section to myself and just peruse! they also gave me the impression that they were strict on accurate description of the condition of their inventory as i inspected the cards myself. second, lets talk about service. the moment you walk in, you are greeted. that tells me they acknowledge that you are there and that theyre ready if you need anything. they also had a list going on for ppl selling/trading with the shop, which i thought was a great idea so its not like a bar at a club and everyone just fighting for the bartenders attention. both the staff that worked today were extremely polite and so pleasant to deal with! the gentleman was attentive and the lady had such a great personality that never skipped a beat even when helping multiple customers! third, lets talk value. theres a reason they dont need to haggle, they know their prices. no overpriced cards just to get them down to reasonable, some even favorable pricepoints. this place is incredible and is easily one that i would highly recommend to my friends in the Lake Forest area! cant wait for my return trip when i pick up my stuff thank you Treasure Chest Collectibles!