Been here 2 times with my boyfriend, first time we had the best experience ever. Came in during the morning before 1ish and all the staff was very helpful, we'd never been before and the staff pulled the bulk boxes for us and inquired about what we were looking for and found it in their system for us which we greatly appreciated. However the next time we came to visit in the evening, same amount of staff if not more but everyone working was very rude and off putting. The guy who helped us seemed frustrated that we didn't have the specific card numbers ready to go, despite the fact that the prior time we visited that was never mentioned, had we known we'd gladly have had them ready. He seemed so annoyed at having to help us that we got embarrassed and chose to leave even though there were items in the case we wanted to ask about. One other note, online they show a large selection of plushies, which was the initial reason we chose to come into the shop. However when we arrived the selection was nothing like what we saw. We inquired about one in particular and left number with the staff and they said they'd look in the storage and get back to us. Do you think we ever got a call? Not the end of the world but still think they should update photos to reflect what is actually available in store. Overall I would say that depending on when you visit you'll get a mixed bag of service. read more

Huge shoutout to Cameron for friendly, patient, and upfront customer service. M&M staff, take notes from him, cause that's how you build a loyal customer base. I came in looking for a Charmander 044 and he helped review the better of the two cards they had in stock. He showed me current market value / last sold prices and offered me a great price. Cameron also double sleeved and added a top loader to protect the card. That meant a lot to me. So thanks again Cameron and keep up the awesome customer service! read more

Go to a different store. I called 3-4 time with no answer to their phone. Decided to drive in. When you walk in they don't greet you or ask what you need they just stares at their computer, my first thought was they were busy. I asked about One Piece starter decks which they said was against the wall. There's no price on the boxes so when I finally picked one I stood there for help and nine of them even looked up... like I am fine with bare minimum service but these guys acted like they could care less what you were going to buy. Finally I asked the price and it was $45 plus tax... retail is $20. I get the ST30 is in high demand but that's ludicrous and was even above market price. I called Kingslayer Games in Lake Forest and they sold it for $35 but were sold out. $35 was reasonable, but I had to bite the bullet nonetheless. Anyway, they are definitely over priced, service was poor and I would recommend checking out another shop before coming here. read more

Magic and Monsters - Hobby Shops Near Me - Mission Viejo, California

The staff is awesome! They have definitely helped me out with my Pokemon selections. Bryce was great! I love that they have things listed online to buy. Sometimes it is not as accurate, but you can use that credit to get items in the store. They are a certified Pokemon seller. My cousin referred this place to me, and it is now one of my go-to places for Pokemon cards. Thank you Magic and Monsters! read more

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I dont really understand the Pokemon world but these folks do. Lots of other collections and interests than Pokemon cards, stuffed animals and other related merchandise. This is also a gathering place for folks with the same interests, a lot of tables and chairs for events and meetings. Their prices seem fair for a specialty shop, compared to having to search online and hope the seller is reputable. The big draw here is the service. Not only do they treat every customer, no matter the age or level of knowledge, with respect and kindness, they're patient answering endless questions, especially from a preteen. read more

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Hi guys went here for my first time buying pokemon cards since i was 12, they ask the same prices u see online have super nice people working and i left happy, what a fun hobby to start again and this place made it feel fun friendly and engaging. thanks yall! read more

Saw this vendor at Fanime this past weekend and unfortunately had a negative experience. Not only were many of their Pokémon cards priced above current market value, but they also charged sales tax on top of already inflated prices. A few attendees also inquired about trades and were offered around 80% trade value, which is fair for a convention setting. BUT they charged tax during trades, making the effective trade value/percentage even worse. (so that $100 ETB you wanted to trade for was actually $110) These kinds of business practices feel overly greedy and are disappointing to see in the Pokémon community. There are plenty of other vendors and card shops at conventions who price more fairly, offer better trade rates, and treat customers with more respect. I would strongly recommend shopping elsewhere when possible read more

Have them another chance. Customer service was great this time around. Service was fast and friendly! Fair single trade in value for singles and sealed product read more

Great place to go far cards. Super friendly staff, more than fair pricing and ownership that really cares. Will be going more often 10/10 recommend read more

Amazing customer service. The gentleman spent time explaining to us the difference between Pokemon card packs and why one would be better than the other for my son. They had an amazing assortment of the Pokemon Prismatic Evolution cards. It was busy in there too, but the level of customer service never wavered. We'll definitely be back again. read more

Magic and Monsters - Pokémon Prismatic Evolutions - Hobby Shops Near Me - Mission Viejo, California

Great spot to buy sell or trade TCG I just sold some of my sealed and single Pokemon and one piece I made out with about $1500. The staff is also really friendly. read more

Was an okay experience. Good selection of Pokémon cards. Singles and slabs were a bit sparce. However my daughter would like to point out that this store smells. Well we can't do too much about that. read more

Horrible business practice. Remarking prices at checkout without telling customers. Then blaming the popularity of the cards as the reason to why they don't reprice or even politely let people know who are shopping that the price is not accurate. Basically like buy a car at this point. Good luck and total waste of time. read more

Easy 5 stars here. My only expectation was a place to shop a for and play card games but I quickly learned that this was way more than that. Very different than the feeling you get at most businesses around the area, there's a certain comfort right when you walk inside. I wanted to get into Lorcana and I was blown away by their local scene. If you want competitive, it's there. If you want a fun group of locals, they've got that too. Ian runs the Lorcana tournaments here, as well as league day. I do feel he goes above and beyond to make sure that everyone playing can do so with confidence in the scoring and prizing systems. Communication is great, and somehow he remembers everyone's name. That's great.. I'm happy I found this place. I feel strongly that you should check them out. read more

Magic and Monsters - Sample calendar - Hobby Shops Near Me - Mission Viejo, California

Honestly I don't write reviews at all but this one for sure had to be done. Came to this shop to check out their pokemon selection because me and my family were in the area. Had a couple cards I was interested and asked the gentleman behind the desk if I could check them out. Seemed very annoyed about me asking to check out their selection. When asked if I could remove them from top loader, he was super rude about it. Dude had no customer service skills or manners whatsoever. I did end up purchasing the cards I have been looking for but would think twice before buying from this shop again. read more

Great shop! Super value. Great service - owner keeps a close eye. 10/10 recommend to anyone looking for mtg or otherwise. read more

Haven't written a review in quite awhile and this one just had to be done because of how embarrassing and annoyed I was after. Came here on a whim to check out their Pokemon singles stock since I came last weekend to sell some cards I wanted to part ways with. Had some store credit left and wanted to use it on some product. I asked nicely if I could check out some singles they had behind the counter cause there were multiple stacks, and luckily they had some cards I was interested in. There were probably about 7-8 stacks to go through, a lot of people being helped, and as I was looking through the stacks, I was also going into my pocket to check prices on my phone, keep this is mind. Staff that was helping me out also were super helpful and nice. As I go to check out, I'm approached by one of the staff (buddy with glasses/hat) claiming he heard from another person/staff that I was stealing and putting cards in my pocket. First time ever being accused of this at any card shop/booth, I'm floored after this... ridiculous. If you didn't want me looking through your card stacks and thought I was shady looking, should have just told me to leave. I ended up getting some cards I wanted apart of my collection and used my remaining store credit of what I had left and also paid an extra $115 for the product I purchased. Kevin, if you're reading this, cause I remember meeting you at Collect A Con in Los Angeles at your guys' booth, sold you some cards I wanted to part ways with, and I appreciate you for that, I even asked if you guys' were the shop off Via Fabricante in Mission Viejo area and you confirmed, and I always thought you guys only did Magic but was delighted to hear you guys also had Pokemon product, but after just my second visit and being accused and embarrassed like this is something I'm going to remember from your shop. Maybe I should wear see through shorts/pants next time. read more

Saw they had a Delta Species Mew listed online, so I stopped by hoping to check it out in person. I know condition can be subjective, so I just wanted a quick look before deciding. The guy in the flat cap couldn't have been more lazy or unhelpful, told me I had to buy it first before he'd even pull it out of storage. Who runs a card shop like that? It's an expensive card, not a mystery box. If you're too lazy to show someone a card, why even work in a card shop? Genuinely some of the worst customer service I've dealt with. I'd recommend any other card shop in the area, Treasure Chest Collectables is pretty good. read more

This was the first time I walked into this store and it was one of the best TCG shops in OC I bought one booster bundle of 151 and it had TWO SIR CHARIZARDS I had to call them just to thank them. They earned a new return client. read more

Magic and Monsters - Charizard SIR - Hobby Shops Near Me - Mission Viejo, California

I take been taking my 7 year old in for years. They have fair market prices and a great selection. My kid can pick out lots of affordable cards he wants instead of blowing money on packs. The staff is super patient and kind and always help us out with advice on which card to get. Tyler was particularly helpful for us today and taught us our to view things on their online website. Sometimes they are busy with tournaments so please be patient. They have a lot to handle at one time. It's really special to have. A place like this. read more

These guys do not know how to do business. I picked out maybe 10 cards from their binders and the total sticker value was maybe $70-80 total. I asked the guy if they could take like 10 bucks off if I bought everything, and he proceeded to price out each and every card and took about 5-10 minutes to do it. He then showed me comps and told me his best offer was $84 I asked him why he couldn't do $10 lower and he just said you don't have to buy him. They also had a damaged card marked over the MSRP for near mint condition and when I pointed it out he claimed he had to be firm on the price because "there weren't any damaged listings available" maybe a better experience for players but collectors stay far away from this pathetic excuse for a card shop read more

I've spent around 40k here over the last 5 years, 12k since beginning of this year. It still blows my mind how they will have employees sitting around doing nothing while a weird line of people builds up. The owner is chill, employees are chill, but it's a business thing. I won't be coming back anymore unfortunately because this was the last straw. It's ridiculous how they have been there all these years but can't establish any system of people that are waiting to purchase. read more

We had a really good time here! We came to play in the One Piece store tournament and it was a great time. We were missing a few singles to our deck so the employees helped us find them a little before the tournament started. They had pretty much every card we needed except for a few popular ones but it was easy to find replacements to run! We'll be back soon for our next tournament. read more

i love this place so much, i recently got into Final Fantasy MtG because i absolutely adore Final Fantasy and they have the best value for prices for all cards in the area and OC in my opinion, hold wonderful events with a great community, and have a very kind and supportive staff as well! would highly recommend this place, and i praise their selection for cards as well being such a nice variety alongside carrying plushies :] read more

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They were super patient and helpful with my 7 year old and his 9 year old cousin on their Pokémon journey. Great experience, would come back for sure! read more

My first one piece pre release started off a little rocky with a very confusing check in process, I guess you have to buy the tickets on the stores online website before to get a spot usually which a lot of us didn't seem to know but I was able to get in regardless . Had a lot of questions that one employee seemed happy to answer and I'm sorry I've forgotten his name for the life of me but thank you for being so sweet and understanding. Iykyk. I thought we would be using the leader given to us in the promo pack like I saw online at other stores but I guess you have to bring a leader here. The guy who was helping me tried to bring some extra leaders over and suggested some good ones but as more new people like me needed leaders and them only having a couple of the "good Sanji" he tried to talk to whoever was in charge(maybe the owner idk) about using the promo leader to which he shouted at him IN FRONT OF ME to not let anyone use that and that we could just use the extra leaders they had set aside before storming out. I was debating just getting my packs and leaving at this point ‍but the employee stayed calm and explained in a really friendly manner a solution to allow us to use our phones as leaders we didn't have to accommodate for the amount of new players . He later even announced to ask for some of the more competitive players to please try and be patient with some of us newbies and walked around helping some misunderstanding. The event ran pretty late and I ended up leaving after a couple of rounds but really had fun all the other (non yelling guy) staff were really nice and helpful with buy other products. Thank you all for saving my first pre release eventI will definitely consider coming back if I have the time to make it out there read more

Always an amazing experience here! Sold cards bought cards! Was able to get a great deal on hard to find items for Pokemon and slabs. Saturdays are their slab days where they bring out some bangers! However you can ask any employee for what you're looking for and there is a chance they have it in the back or can get one for you! Amazing customer service amazing value great people all around a fun shop and has been here for years!!! read more

Everyone at the shop is very helpful and the prices and very fair for the current market value!

huge selection, super stoked on pokemon. fair pricing, and friendly customer service!

They mark up the prices differently from the displayed price. went in to buy two pokemon cards, they said $8 and $12 on the display, and when i went to check out the receipt had it upcharged to 10.99 and 12.75, not including tax. didn't notice until i was already out the door. Disgusting capitalization on a fun hobby. read more

Great shop, love the staff, can sometimes be super busy but that means their shop is poppin. Their selection is great. And the value is great. read more

Wow, Magic and Monsters has been a south county staple for as long as I can remember! I have been visiting this shop for just over 10 years. They have always had excellent customer service, competitive card values, and knowledgeable and most importantly KIND staff. Brian and Tyler always facilitate excellent yugioh days and make the place seem like a second home. You won't find a better shop to play, buy, or just hang out and play your favorite table top game. read more

3 strikes. They change values on you despite their site saying one thing but when you go in person they won't honor that price despite buying cards at 50-60% value. Prismatic Evolutions they were asking $100+ for a set that has dropped despite distribution charging them much lower. I made a reserved order to pay in person. Went in to get the order they said they aren't selling it because the "market value changed too much" faulting the customer for finding a flaw in their system that they made. My order went from $200 to $300 making it a real disappointment. So. Whatever you do. Be warned that they offer you only 50-60% market value on cards when you can go to Frank and Sons for 70% value. They'll OVERCHARGE you on product that just dropped because "it's market". They won't honor their website pricing because of their mistake own mistake not following their lord and savior "the market" They lost my trust with them of over 2-3 years letting the pandemic mishap slide. Don't let yourselves be burned by them. read more

Magic and Monsters - This is my emailed receipt and order that magic and monsters DID not honor because of their god "the market" - Hobby Shops Near Me - Mission Viejo, California

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Came in on a Friday night (tonight). The employee who helped me with a beanie was not very friendly and slightly rude. When I asked for a receipt he said they don't offer one for cash, apparently. Seems shady. Spent around fifty dollars. For all of the above, I probably won't be back. read more

Not sure what's up with all the bad reviews, but this place is great compared to every other card shop I've been to. Pretty much always busy with shoppers, browsers, or players, as well as one of the very few places that will price out cards based on current value instead of going off the sticker they put on the sleeve who knows how long ago. All the staff is super helpful and patient (especially with my kids) and always takes the time to answer the plethora of questions they have. The Pokémon guy (Tyler) really knows his stuff and always asks us how are sets are coming along and what cards we still need. It's great having a shop to go to and talk & trade with other people in the hobby. Internet may be easier but nothing beats going to a brick and mortar shop, and M&M is the place to go!!! read more

Selection is usually pretty good. Pokémon, magic, lorcana. Singles and boosters. Staff is rude and act like they're doing you a favor when they do their jobs. Tables are claustrophobic, the vibe is unwelcoming. Not my fave TCG store in the area but they can't be beaten for singles selection. read more

A nice shop with the kind of cards im looking for than going out in other retail stores such as target or Walmart. They seem to have a decent amount and a good selection. The ETB's are well priced for what you originally pay. read more

Love this place. They are very friendly and knowledgeable about cards. They treat everyone like old friends rather then just regular customers. it has a great community and atmosphere. read more

I wish I could give this place no stars. You would think this is a trading card shop but it's actually a place for TERRIBLE employees to sit and do nothing. I have I unfortunately been here multiple times and the staff IS THE ABSOLUTE WORST! Me and my bf wanted to buy some single Pokemon cards and this guy with glasses/brown hair had SUCH a stick up his a**. On top of it I had to call 1 of the 3 guys to actually help us despite them all doing nothing. They do not give a single f**k about you. The employee had to go through the stack of cards individually (they were only $2-15 cards) and he was rolling his eyes/making faces the whole time. I have spent over $1000 here and REGRET every penny because it's paying for these RUDE and CONDESCENDING turds to stay in business. If you want to go to a REAL card shop with good people that care about the community - Go to Treasure Chest Collectibles and Comic Quest!!! DO NOT COME HERE - This place SUUUUCKS!!! read more

Must say that the Pokémon plushie collection here is pretty good lol (better than even some of the ones I've seen at conventions). They're not knock-off Pokémon plushies either; I recognized some of the same plushies from when I visited Nintendo NYC. This place also has a plethora of collector cards (a bunch of Pokémon, Yu-Gi-Oh, and Magic card boxes). There are tables/chairs set out here to play board/card games. Overall neat-o shop, but I docked a star because I felt like a ghost as the dude at the cashier didn't acknowledge my presence at all (no greeting or anything even though he wasn't busy at all). read more

Magic and Monsters - Hobby Shops Near Me - Mission Viejo, California

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