I purchased a back lot car from Tooele Motor company the sales and service staff were friendly, and…read moremade sure the car was road worthy. I appreciate their honesty and assistance in helping me get an inexpensive used car. Thank you Tooele Motor company team.

I contacted this dealership after seeing they had advertised a 2021 Jeep Gladiator Rubicon on both…read moreKSL and their website for $38,920. I thought what an incredible price! I contacted the dealer to confirm the price and make an appointment to purchase it. I spoke with the sales associate who confirmed the price and availability of the vehicle. The next thing I did was contact my bank to obtain financing. After obtaining financing and beginning my 45 minute drive to the dealership I received a call from the sales manager. They told me that the price was actually for a Sport model and they would not sell me the Rubicon for that price. I appreciated the call before I actually arrived at dealership. However, the dealership made no attempt to change the KSL ad or their website for at least the entire day. This was a clear case of a bait and switch to get me into the dealership and switch me to a different lesser model. I now have financing for a vehicle which hurts my credit and no vehicle to show for it. They say they're "A new company, a new philosophy." But still the same old tricks.

My jeep after 400,000 miles went down I was need of something, I went there because I wasn't…read morelooking for anything new,I expect a few issues but not what I got.. I was charged for a state inspection and emissions which are not required in my town.. he claimed it passed but it didn't, the brake pads barely had any pad on them and the wheels bearings where gone. These are things unless you have to take the tire off to find out.. so up on test driving it and looking at wouldn't have seen.. as for the emmison now way it passed with the original spark plugs in it. Missing air filter and a bad map sensor. Brandon was also pretty rude to me he said a few things I just brushed off . He didn't know my situation and saying what he said to someone that's a three time cancer survivor and has worked then them never asking for a hand out .. was pretty bad .. I won't recommend this place unless you want to put tons of money into the vehicle oh ya besides clean out all the rat shit and dead bodies under the hood. And in the cabin filter box

Great customer service experience and really straight up dealership! They aren't pushy and are…read morewilling to help you get into the right vehicle.

Horrific, avoid at all costs. Texted multiple times with various sales people to lock in 2023…read moreMaverick order while order bank was open (a couple of days only), never got email confirmation from Ford. Chased multiple times, was reassured multiple times that it was in. After escalating to sales manager, they called and said the orders were NOT able to be put in. Little do they know that Maverick truck owners are actively working together to help each other on the order process and track status of dealerships. This dealer did not put in my order, and if I didn't push, would have likely tried to sell me a truck when they get their dealer allocation with additional dealer markups (ADM). Scammy, scummy, avoid them.

I just paid almost double the cost of a bolt, listed at $12.00. I called a dealership in Salt Lake…read moreCity and was quoted over the phone only $6.00 Price gouging is out of control

My 85 year old mother takes her car there and apparently they always treat her well, their pricing…read moreseems a little exorbitant but she has peace of mind so who am I to argue with results? If they treat my elderly mother well, you can trust them.

Honest, excellent communication and customer service, reasonable price. Exceeded my expectations…read moreand I am completely satisfied & definitely recommend Westside Auto Repair! As a new resident (5 days!) I needed to have my 2000 GMC Sierra looked at and had no idea where to go. My brother-in-law suggested Westside Auto and I am glad he did! Had a random multiple misfire code. They diagnosed misfires on cylinders 1 & 6 so they tuned up with plugs, wires, fuel & air filters. They also thought that the 2 coils were bad so I ok'd those to be replaced also (another $150+). They realized that the tune up cleared the code so didn't need the coils after all. Greatly appreciate their honesty! Could have easily charged me for coils and I never would have know the difference. Big thank you to Jamie and Taylor for some great service. You have earned my repeat business and I will definitely recommend you to others.

They've got a high turnover of vehicles, and their prices are pretty good. If they don't have what…read moreyou're hoping to find, wait a minute, they might get it in. Just understand that with a good price, comes some work to be done on your end. I purchased my car through them knowing a few things were wrong (Tires, Alternator, Windshield, and a brake light warning on the dash - it was just low fluid). They dropped the price $200, I paid for it, the salesman told me the title was going to be sent next day, and I left in the car (Hoping the police didn't stop me between Murray and Ogden since I had no plates). It was purchased two days before Thanksgiving, so when my title didn't make it the next day I thought it might come the Friday after. Waited till Monday just to make sure, contacted them Tuesday and they said it was sent certified mail. It is Friday now, and I found out via the tracking number they gave me, that it wasn't sent out until yesterday at 1:30pm. I've owned the car for close to two weeks, and haven't been able to drive it (no temp tag from Buy Right Enterprise, LLC. when you get a car, so be careful on your way home). Even if the title does arrive tomorrow (Saturday), I will have to wait until at least Monday (I work while the DMV is open) before I can get the emissions, and registration buttoned up. They did call, and apologize. I do believe they have good intentions, and do not want unhappy customers (I own several vehicles (projects?), so I am a very possible return customer to the places I've had good results with). Be patient with them, keep in contact (phone works best) about anything that was talked about at the time of sale, I believe they will provide you with a well priced used vehicle at a good value.

I bought a 2004 4Runner from Buy Right. They informed me that there was a "slight exhaust leak"…read morethat would be easy and cheap to fix. Okay, no problem. They're primarily a wholesaler, so I didn't expect a perfect truck. Turns out that the "slight exhaust leak" was two cracked manifolds. Three estimates later, my two-days-ago purchased truck needs a $2800 repair. $2800 was the cheapest I could find. Buy Right told me they'd give me some compensation to help with the heavy repair cost. That was a month and a half ago. Four or five times I tried to contact them, and every time they strung me along and then ignored me. Why even offer to help pay? Also, you've been car guys for thirty years, and you didn't know what you were selling me? Your son was driving the truck for his personal use. You knew exactly what was wrong with it and how expensive it was to fix. I don't like being lied to and ripped off. I don't like being strung along and ignored. Nobody does. It's bad business practice by a dealership that, sadly, confirms all the stereotypes of used car salesmen.

If they allowed more than five stars, I would go higher! Awesome experience with their service…read moredepartment! I was transporting a horse through the area when my check engine light appeared and we started running real loud and rough! We got the horse boarded and headed over to Have it checked out. Tyler was fantastic, got us in for diagnosis, they found the issue, and had the part there the next day and I was out the door on my way!!! Their communication was incredible, keeping me informed of the status throughout the entire time! I would highly recommend them!!!

From the owner: Tooele Motor Company is known for providing an easy-low-pressure environment for automotive sales,…read moreparts, service and finance. One low price on all vehicles combined with non-commissioned sales staff is why many customers travel from Salt Lake City and beyond to avoid the high pressure dealers. Tooele Motor Company also provides credit repair and has several options available for people with challenged credit. It truly is an easy car-buying experience at Tooele Motor Company.

When we moved to Tooele about 5 years ago I wanted to make sure I did all things Tooele. I wanted…read moreto only use Tooele businesses and support them. This backfired immensely in this regard to the tune of thousands of dollars. My wife asked me to write this and I was reluctant because I don't want to bash a local business. She said I'm not bashing a local business as much as I am helping my neighbors. That makes sense to me so I will do my best to protect you. Do not use the service department here. I have taken my car here about 4 times spending hundred/thousands each time, adding up to a few grand for a car that I clearly explained was old but it's paid off and is my daily commuter to work. I was told it was fixed multiple times only to experience the same problem shortly after leaving. Calls are not returned. Cars will sit on their lot without being serviced for literal weeks until you reach out to them and ask them what's going on, and then they will give you some guess work synopsis that they had come up with days prior and never called you about. They will then tell you they can do the work and that it will take another week to complete when they could have called you 4 days previously to tell you and already have your car done. One time I dropped my car off on a Wednesday knowing I was going out of town and wouldn't need it until Tuesday in order to give them plenty of time. By Saturday I had received no call and I called them and was told they needed to order a sensor for my car and needed my permission to order it and install it before the took action. They found out about this on Thursday and had never called me. I told them to order it and then on Tuesday, a full week later I called them back and they had the sensor I already paid for and wanted to know if I needed them to install it. I said clearly that's what I want but now I'm back in town and need my car back to go to work tomorrow. So I picked the car up and asked them to call me when they can install this necessary sensor they told me to buy. They never called me, they have this sensor I spent over $200 on and have a receipt for, and I'm simply out this money. The kicker is that today after 4 solid years of forking over thousands of dollars to this entity, my wife got upset and told me to go to a different dealership. I went to the Gus Paulo's in West Valley and they had the issue resolved within 4 hours and gave me an exact pick up time plus a paid for Lyft back to work while they did the needed fixes. When I told them if they need help diagnosing issues they could call the Tooele dealership and get a history. They laughed and said that it's well known among dealers around the Salt Lake area that the Tooele dealership is notoriously known for poor service and that they don't fix cars. That's the information. So make your own decisions. My opinion: They aren't criminals, thieves, or dishonest. I believe they are simply inept and incapable and mal-trained in what they claim to be specialists of. They probably don't even know that they have a part I purchase but never had installed that's worth hundreds of dollars. They don't hire people who take care of or are capable of fulfilling their obligations to their customers. I am 100 percent ripped off and I allowed it by going back again and again. It's my own fault. Don't make it your fault also.

Wow..........if I could leave negative stars. Took our car…read morethere and told them what was wrong. And told the tech Lorenzo what we believed the problem was and asked if he could fix it. He stated YES !!!!!!! after we got the no call from them I had to call and ask what is the problem. He said everything I stated to him. But at this time it could not be fixed by them they don't have a mechanic comfortable to do the repairs and don't have the tools to do the work. it would be extra cost to me to buy them. I stated why would I buy the tools for your mechanic that don't feel comfortable to do the work? They said it's just a suggestion. Let me tell you all the car needed was a water pump and a thermostat to be replaced. The car is under a warranty, but the only way the diagnostic can be paid out is if the shop doing the work can do the work. I had to call the service manager and ask them why they could not do the work and let them know that I'm not paying for the diagnostic if you can't perform the work on the car. I also talk to the Warranty Company and ask them. How are they trying to charge me for a diagnostic when they don't have a technician qualified to do the diagnostic for the work Because they told me they don't have a qualified technician to perform the work with the right tools so disappointed. Now the vehicle has to be towed to another shop to have another diagnostic on the car and then get the work performed by a professional that can do the work all the way in Salt Lake City. I will never take any vehicle to this place ever again and I still had to pay for one minute worth of a diagnostic at $139 and that's what it stated on the paperwork. I got from them one minute of work $139 for the diagnostic Estimate time to fix the car 5.5 hours