I booked InstaMaids through yelp in preparation for my move! Instead of the move-in/move-out…read moreservice I requested a deep cleaning as my apartment needed a lot of love to get things sparkling before my move out inspection. Booking process online was seamless and I appreciated being able to add-on services like oven cleaning. They arrived within 10 minutes of the arrival window ready to go. I told them they could more or less ignore the furniture and focus on the apartment itself. They were very kind the whole way through. They were extremely thorough, even getting to places previous cleaners did not like under the bed. They nicely packed items thrown around in bags for me to sort through which I really appreciate. When finished with each area they asked if I wanted to check the area first for anything missed, another thing I appreciated. They offered to take out trash bags at the end but I told them they did enough and sent them on their way :) They are definitely worth booking and are extremely thorough! I will likely book again the next time I require a deep cleaning.

I called Insta Maids to book a cleaning service, and during that call I asked a simple question…read moreabout five shirts on the floor. I explained that I am disabled and asked whether the cleaner could pick them up. I was told that would require roughly an additional $100 charge. Rather than pay that, I said I would pick the shirts up myself. What should have been a simple booking then turned into repeated attempts to move me to a more expensive service. I eventually booked the standard service online and picked up the five shirts myself. To my surprise, Insta Maids then CANCELLED my appointment because they believed I needed the higher-priced service. They called me while I was working and again tried to discuss the service. I specifically explained that my break was over, I had to go, and I needed to lead a scheduled sales meeting with more than 20 people. When the conversation continued anyway, I ended the call. Then they immediately called me back. Because I had two consecutive calls from an unfamiliar number--and because I have both a seriously ill family member and employees who may repeatedly call in an emergency--I stopped my live Zoom meeting and answered. It was Insta Maids again. I made it very clear that I was working and could not talk. I ended that call as well. Since Insta Maids had cancelled my appointment, I hired another cleaning company. I actually chose a MORE expensive company and booked approximately $300 per week in recurring service. Price wasn't the issue. I simply wanted a company that would take my booking, provide the service, and respect my time. Then this morning an Insta Maids cleaner unexpectedly showed up at my door. I discovered that Insta Maids had reinstated the appointment and charge even though I had never agreed to reinstate the service they had cancelled. When I called, I was told that they had informed me during the previous phone call that they were reinstating the appointment. I had an AI transcript of the call in front of me, and it did not show that statement being made at all. To be completely fair, after listening to the actual recording, it sounds possible that the representative MAY have been beginning to tell me something about the appointment when I cut him off. I had already repeatedly explained that I was leading a meeting and could not continue the conversation. Whatever he was beginning to say, I did not hear a completed statement that my cancelled appointment was being reinstated, and--more importantly--I never agreed to reinstate it. There is an enormous difference between attempting to tell a customer something and obtaining the customer's authorization. I did not authorize Insta Maids to reinstate the service they had cancelled. I did not agree to the reinstated appointment. I did not expect anyone to arrive at my home. By the time they arrived, I already had another cleaning company scheduled for that afternoon. This entire situation could have been avoided by simply respecting two things: 1. When a customer says, "I cannot talk right now," let them go and call back at an appropriate time. 2. When your company cancels a customer's appointment, don't reinstate it and charge the customer's card without clearly obtaining their agreement. They had already made the sale. Somehow they turned a completed sale into a cancellation, multiple unwanted phone calls, an unexpected cleaner at my door, a disputed charge, and a customer who has now taken approximately $10,000 a year in recurring cleaning business elsewhere. In fact, I am paying the competing company a higher rate so I will not pay $15,000 a year. That's an extraordinary amount of unnecessary effort to lose a customer they had already won.

I contacted Martinez Cleaning Service for a deep clean of 3.5 bathrooms and their team of 2 was…read moreavailable to take care of it the next day. I really appreciated how they communicated so promptly over text and gave enough detail to know what to expect. They even texted me after the service to check in. I let them know there was just a small spot that was missed in one of my shower shelves and they offered to come back at no charge to touch it up although I told them there was no need (I missed it too upon inspection before they left). Overall, I was satisfied with their excellent service and was surprised that they even cleaned a few things I wasn't expecting, like hard water buildup on soap dispensers and the dusty top of a candle cover. I am grateful for their transformation of my bathrooms and plan to rebook them again!

You can see how clean a job this team does just looking at this rug. I'm now on a subscription plan…read moreand can't appreciate enough how thorough and professional their service is. 10/10 recommend!

Update: Roy and his team are the best. Efficient, THOROUGH,…read moreand trustworthy. Did I say thorough? I can't stress that enough. We started services with him to do a deep clean and almost 3 years in and on to a new place Roy is still with us. I wouldn't look for anyone else to trust your home with. Tip Top House Cleaning Services does top notch work.

Tip Top did an outstanding deep clean -- they got into areas that hadn't been touched in a very…read morelong time. The team was thoughtful and respectful of my need to keep working in one of the rooms while they cleaned. Highly recommend!

We've been working with Rafa & her team for about 2yrs now doing regular weekly and bi-weekly…read moreservices. Her team does amazing work for a great price. She is always accommodating and looking for ways to improve her services. We are very happy with the services that we receive.

Rafa and her team are great! Rafa is responsive and accommodating, and the house looks so nice…read moreevery time they finish!

I hired Clean 360 Services to clean my home, and they did an excellent job. Antonio and his team…read morearrived on time, were respectful of my schedule, and worked efficiently. I have two dogs who shed a lot, and they left my floors spotless. They also cleaned my bathroom and made it look like new. Overall, they were thorough, professional, and easy to work with. I look forward to having them back.

From the owner: Clean360 Services Co. provides residential and commercial cleaning services with a full 360…read moreapproach. We specialize in regular cleanings, deep cleanings, and move-in/move-out services, always adapting to the real needs of each client. What sets us apart is our attention to detail, punctuality, and respectful care of every home and business. More than just cleaning, our goal is to create fresh, safe, and comfortable spaces so you can enjoy peace of mind from the moment you walk in.

Clean and professional. The workers often don't speak English, but they're willing to communicate…read morethrough translation app. Asked for just two bathrooms and they were able to make it happen!

I have been using Fresh and Clean Housekeeping for several years and it has always been a excellent…read moreexperience. I have been a customer for years. My home always looks spotless. One housekeeper in particular who is fantastic is Saily. She is a pleasure to have in my home and she has an incredible eye for detail and a level of care that shows in every room she touches. When she is done cleaning, I am always very happy with the results! I also appreciate how professional, reliable, and considerate the team is overall. Saily's work in particular and pride in what she does are excellent. Highly recommend!

Luciana and Rodrigo were great! Fast response to my inquiries and scheduling. They helped me clean…read moreand organized my garage at a reasonable price. Definitely recommend them and will use their services again.

Luciana was excellent at communicating. She offered to come out sooner than I requested. My dad is…read morestarting at home dialysis and needed his room and bathroom deep cleaned. She and her partner arrived on time and spent 3 hours cleaning his room and bathroom from top to bottom. They did an amazing job! They were so kind and professional. I will definitely be using their services again. Thank you!

They cleaned everything perfectly, just the way I wanted…read more I'm really happy with it. Thank you!

Wanted to get my grandparents house deep cleaned, particularly the walls as they have pets. Called…read moreon the phone to discuss options and what they could offer! Easy, transparent with what they are able to do, and quick availability. Couldn't have been happier with the process and outcome. Will be booking again!

Amazing service!! Never hired a home cleaner before, Danielle was very friendly and the booking…read moreprocess was smooth over SMS. The rates quoted were reasonable. When they arrived on the day, they remained very gracious even as they had to deal with the hassle of entering my labyrinthine apartment complex! They took their time and really transformed my spaces, especially in the areas I requested focus on (kitchen and 2 bathrooms). I did my best to remove clutter before they showed up, but they ended up neatly organizing whatever was left. I was in awe! TL;DR: I felt very well taken care of as a first-timer. Highly recommend Limpex for your deep cleaning needs. :)

Today was the second time we've used Daniele's cleaning service, but I should've left a review…read moreafter the first amazing experience! We've used a couple different cleaners this past year, and more often recently with how chaotic our lives with a newborn and two active sons have become. Limpex's cleaning service truly stands out from the rest. They are extremely detailed and have gone above and beyond each time (especially in our two "boys will be boys" rooms,) leaving our house smelling clean and the air in it feeling fresh. :) Not only that, but Daniele is extremely communicative and kind. We no longer have to explore other cleaners- we will happily continue with Limpex for as long as time. 10/10 recommend!