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    EA Carpet & Home Cleaning

    4.8 (78 reviews)
    Closed 6:30 am - 7:00 pm

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    Services - EA Carpet & Home Cleaning

    Move-in or move-out cleaning

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    Reviews With Photos

    Pet stain before carpet cleaning
    Christine M.

    I'm shocked by the amount of positive reviews for EA Carpet Cleaning. I contacted Elias via Yelp because I needed pet stains removed from my carpet. I sent him pictures and he said he could make them look better. I also gave him a heads up that I treated the stains with an enzyme cleaner. After Elias left, my carpet was sopping wet and even more so in the areas that were stained. It took 4 days for the carpet to dry in 80+ degree weather. After it dried, the stains looked WORSE than before - they turned a dark yellow and felt crusty and had a soapy film. My MIL came by and was shocked, she said our carpet looked terrible. I immediately contacted Elias and he shifted blame. He said he found more stains than I was aware of (true), he doesn't remove all stains from carpet (he didn't remove a single stain and made them worse when he said he could make them better), and that I didn't tell him I used a cleaner on the stains (false). I asked him to come back to fix it (he did not offer, mind you). Elias came back and flushed the stains and said the carpet would dry much quicker this time. As he was going, I noticed some spots he missed and areas that he needed to go over again. I pointed them out and he was definitely reluctant to do so. I did another walk through and saw more spots he missed in the last bedroom. I went to look for him and noticed he just left without saying anything! I got a text about 20 minutes later again shifting the blame. He said he did all he could do after 2 hours and he got out a lot of soap that was "previously" there. First off, I didn't use soap, and secondly, if he found stains that I didn't know about, who put the soap there?! It took another 3 days for the carpet to dry and it only looked 50% better (but still worse than before the intial cleaning). I had to hire another carpet cleaner to fix Elias' mess and he was so much more knowledgeable and pleasant to work with. It's apparent to me that Elias has no idea what he's doing, lacks professionalism, and is lazy. Save yourself the trouble and money and hire someone else.

    Chanel W.

    Elias just left our home and did an outstanding job. He was very easy to schedule, on time, and finished within the time window he gave me. His prices were also the lowest around after getting quotes from four other companies. I would definitely recommend his services to anyone looking for a reliable carpet cleaning. We will use him again in the future.

    Before
    Emily P.

    Really great and quick service! The carpets were left extremely clean and fluffy and dried in less than an hour. He did the living room and the hallway for an incredible price, i will definitely use his service again :)

    before
    Stephen M.

    It was very easy to book EA Carpet to clean a single room in a house. They arrived on time, were very friendly and professional, and they did a great job! Would definitely recommend. Thanks!

    Living room after

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    14 years ago

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    7 years ago

    Great job for carpet cleaning. He was punctual, affordable and the carpet was dry in 3 hours!

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    5 years ago

    Scheduling was easy and seamless. Elias came promptly on time and did a great carpet clean for us. Reasonably priced too!

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    Page 1 of 2

    Ask the Community - EA Carpet & Home Cleaning

    Anyone with pet stains, how long did their treatment come up before they resurface?

    Don’t See Your Question? Ask Away!

    Review Highlights - EA Carpet & Home Cleaning

    I was in a hurry to get my carpets cleaned before visitors arrived, and Elias had me set up with an appointment that same week.

    Mentioned in 42 reviews

    Read more highlights

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    Sanity Divas Cleaning Services - Cleaning Services

    Sanity Divas Cleaning Services

    (86 reviews)

    Friendly and easy to work with. Did a great job on the first of 2 cleanings: initial cleaning of a…read moredisaster of a home. Coming back later, after new paint and new flooring, where all there was to clean was windows (for additional $60), kitchen cabinets, and the bathroom I'm not happy. The good: The bathroom looks great. Better than expected. Windows: Acceptable, Obviously a lot of cleaning was done on the frames, but I'll bring back a hand vac for the stuff that was pushed into the corners of the tracks, instead of cleaned out... similar to the kitchen drawers... Kitchen: waste of $$. Counter tops and sink were cleaned previously and were still fine; just needed to be wiped off. Insides of oven (which was rarely, if ever, used) and fridge were fine. Cleaning the fridge did require some work (though that work might have been done on the first visit) Cabinets and drawers were a waste of money. Having seen what they were like before, the team obviously at least wiped them all out with a dry rag, but I think that's all. Drawers: one sample pic posted. Sticky area, which easily wiped clean with a wet paper towel, doesn't show well in the photo. The corners are full of loose debris instead of cleaned out. Cabinets: similar to drawers, with debri and stickiness. One especially egregious oversight. The bottom pantry cabinet was perhaps vacuumed out, but thats about it. See pic. I would call them back to finish cleaning, except for how the job ended. 1. Nobody notified me when they were done; they just sent a bill to pay. My brother paid before I inspected. 2. When I got to the property 3 days later, the front door was unlocked 3. The back door was open.... 4. The plug-in CO2 detector in the dining area was gone. I had put a lock box on the door and I had previoiusly given one of the owners at Sanity Divas the combo. The lock box combo was only off by one digit, suggesting that they (or somebody else) used it. Even so, the bottom lock and the back door didn't need a key to lock them, and they were not locked. If someone had come in and stolen things, they would have walked right past my tool box and ignored it to steal a $60 CO2 detector... not likely. I suspect the CO2 detector was damaged and removed to hide the damage: entire socket/box was moved/pulled out slightly on one side; brand new wall plate was now damaged. Since the doors were open, I cannot say for certain someone on the team did this, but why would anyone else break in there, not steal my tools,and violently rip (by my imagination) the CO2 detector from the wall? I don't care how good your cleaning is if you don't take care of my property or you try to hide your accidents. If my out-of-state brother had not paid so quickly, I wouldn't have paid until they came back and finished the job... brought me a comparable CO2/gas detector.

    We had to change cleaning services when we moved, and have been very happy with Sanity Divas. Have…read morebeen very professional, prompt, and give advanced notice of cleanings.

    InstaMaids - Maid Service. Made Simple.

    InstaMaids

    (819 reviews)

    Downtown

    Fast and good clean. Gave me a quote that beat Molly maid. They also squeezed me in within 2 hours…read morenotice. Really good if you want the job done day of. Pro tip: Call them and they will overwrite the appointment calendar online. I got the hourly clean service for two hours two bed two bath.

    I called Insta Maids to book a cleaning service, and during that call I asked a simple question…read moreabout five shirts on the floor. I explained that I am disabled and asked whether the cleaner could pick them up. I was told that would require roughly an additional $100 charge. Rather than pay that, I said I would pick the shirts up myself. What should have been a simple booking then turned into repeated attempts to move me to a more expensive service. I eventually booked the standard service online and picked up the five shirts myself. To my surprise, Insta Maids then CANCELLED my appointment because they believed I needed the higher-priced service. They called me while I was working and again tried to discuss the service. I specifically explained that my break was over, I had to go, and I needed to lead a scheduled sales meeting with more than 20 people. When the conversation continued anyway, I ended the call. Then they immediately called me back. Because I had two consecutive calls from an unfamiliar number--and because I have both a seriously ill family member and employees who may repeatedly call in an emergency--I stopped my live Zoom meeting and answered. It was Insta Maids again. I made it very clear that I was working and could not talk. I ended that call as well. Since Insta Maids had cancelled my appointment, I hired another cleaning company. I actually chose a MORE expensive company and booked approximately $300 per week in recurring service. Price wasn't the issue. I simply wanted a company that would take my booking, provide the service, and respect my time. Then this morning an Insta Maids cleaner unexpectedly showed up at my door. I discovered that Insta Maids had reinstated the appointment and charge even though I had never agreed to reinstate the service they had cancelled. When I called, I was told that they had informed me during the previous phone call that they were reinstating the appointment. I had an AI transcript of the call in front of me, and it did not show that statement being made at all. To be completely fair, after listening to the actual recording, it sounds possible that the representative MAY have been beginning to tell me something about the appointment when I cut him off. I had already repeatedly explained that I was leading a meeting and could not continue the conversation. Whatever he was beginning to say, I did not hear a completed statement that my cancelled appointment was being reinstated, and--more importantly--I never agreed to reinstate it. There is an enormous difference between attempting to tell a customer something and obtaining the customer's authorization. I did not authorize Insta Maids to reinstate the service they had cancelled. I did not agree to the reinstated appointment. I did not expect anyone to arrive at my home. By the time they arrived, I already had another cleaning company scheduled for that afternoon. This entire situation could have been avoided by simply respecting two things: 1. When a customer says, "I cannot talk right now," let them go and call back at an appropriate time. 2. When your company cancels a customer's appointment, don't reinstate it and charge the customer's card without clearly obtaining their agreement. They had already made the sale. Somehow they turned a completed sale into a cancellation, multiple unwanted phone calls, an unexpected cleaner at my door, a disputed charge, and a customer who has now taken approximately $10,000 a year in recurring cleaning business elsewhere. In fact, I am paying the competing company a higher rate so I will not pay $15,000 a year. That's an extraordinary amount of unnecessary effort to lose a customer they had already won.

    Green USA Cleaning

    Green USA Cleaning

    (95 reviews)

    Cambrian Park

    Prices are too high. Also estimates should be provided well in advance not on the day of.read more

    I would've liked to give them a good review, but unfortunately, like many cleaning companies, they…read moredo a good job to start and then begin to cut corners. I did use them for about 8 years or so due to simply being too busy to go through the process of finding a new cleaner, but I couldn't take it any longer. Throughout using their services, there were several times they arrived earlier or later than expected which threw off my daily schedule. There were several times where I was asked if they could shift a day or time and I almost always accommodated their request. However, the one time I asked to shift a time, I was refused. The initial agreement included cleaning living/dining/kitchen, 2 bedrooms, and 3 baths. During covid, I went down to 1 bedroom needing to be cleaned, but there was no change in price. When I brought it up after I had realized, I got nothing in return. No refund, no extra cleaning... that's just the rate now despite it never being discussed prior. I began noticing inconsistent cleaning... bathrooms weren't being cleaned as they once were, items not returned to their proper place, window sills stopped getting cleaned, etc. They constantly scuffed the kitchen island wall by banging stools against it which I had to repaint. They ruined a marble counter top by using the wrong cleaning product and didn't bother to tell me. Many times, they have left random leave cleaning items around (towels, cleaners, step stool), signaling a clear lack of attention to detail. Over the years, they had broken a few items and didn't tell me until I confronted them. I understand accidents happen, but when something breaks, the owner should be notified immediately. Finding out later only makes it worse. When I would bring these things up to company, it would get better for a couple visits and then back to subpar standards. When I recently cancelled service, I told the person I spoke with I would like to talk with owner to address my concerns and perhaps I could be talked into continuing service if it got back to being consistent. I never heard from anyone.

    EA Carpet & Home Cleaning - carpet_cleaning - Updated September 2026

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