Clean and professional. The workers often don't speak English, but they're willing to communicate through translation app. Asked for just two bathrooms and they were able to make it happen! read more

I don't normally leave reviews, but I felt this one was absolutely necessary. I have been a loyal customer of this cleaning company for over five years, which makes this experience even more disappointing. After one of the cleaners was in my home, I discovered that an expensive bottle of perfume was missing. I immediately contacted the company to report it. I was told they needed to speak with the cleaner, but the only response I ultimately received was an apology. I was never compensated for my loss or offered any meaningful resolution. After being a loyal customer for so many years, I expected the company to take my concerns seriously and stand behind its service. Instead, I was left feeling that my complaint wasn't handled appropriately. I'm sharing my experience so others know what to expect should they ever find themselves in a similar situation and to make an informed decision before hiring and trusting this company into your home. read more

I have been using Fresh and Clean Housekeeping for several years and it has always been a excellent experience. I have been a customer for years. My home always looks spotless. One housekeeper in particular who is fantastic is Saily. She is a pleasure to have in my home and she has an incredible eye for detail and a level of care that shows in every room she touches. When she is done cleaning, I am always very happy with the results! I also appreciate how professional, reliable, and considerate the team is overall. Saily's work in particular and pride in what she does are excellent. Highly recommend! read more

Fresh & clean did such a great job at giving my home the refresh that it needed for a super reasonable price! SAILY specifically did an excellent job (both times she has come!) and made sure to get every nook and cranny with great care and attention to detail. I would definitely use their service again in the future and recommend them to anyone looking for a cleaning service! Everything looked clean and beautiful! read more

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This review is long overdue! I've been using Erika and her team for about three years now, and they've been with me from one home to the next. With my busy schedule, I can't tell you how much I appreciate Erika's flexibility and her team's reliability. They make it possible for me to enjoy a clean, welcoming home without the stress of trying to fit it into my day. On top of that, I love knowing I'm supporting a women-owned business. What stands out most is Erika's integrity. Recently, one of her newer team members had an accident in my home. Accidents happen, but it was how Erika handled it that showed me her professionalism. The team immediately notified her, and she personally stayed in touch with me throughout the entire repair process. She made everything easy and stress-free. In a world where too many people delay or avoid responsibility, Erika handled the situation with honesty and care. It's rare and so refreshing to find someone like that. Her team is also very thorough. They even take photos of rooms before they begin, which shows their professionalism and helps protect both sides. And if anything ever comes up, I know Erika will stand behind her work. If you're looking for a cleaning service that's reliable, trustworthy, and truly cares about their clients, I can't recommend Erika and her team enough. read more

Fresh & Clean Housekeeping - The detailed touch - Home Cleaning Near Me - San Jose , California

Thanks for always being there , a couple years and always nice. It helps me a lot! Thanks Viviana for today you were very fast and good, having a clean house is a game changer read more

Responsive and fast communication and scheduling. Our house is always left feeling fresh and clean. The ladies who come over are fast and show up on time. Pricing is very reasonable. Very responsive through Yelp and text to make scheduling really easy. I call fresh and clean when I fall behind on my regular cleaning schedule or when I'm running short on time. Payment through Zelle makes tipping easy too. read more

Fresh & Clean Housekeeping - Home Cleaning Near Me - San Jose , California

Fresh & Clean Housekeeping absolutely deserves 5 stars for the amazing job they did at our place. Saily came by herself and spent a few hours carefully cleaning every corner of our home, and the difference was night and day afterward. Saily was incredibly delicate and detail oriented with everything she touched, from the kitchen and bathrooms to all the surfaces and floors. She even changed our sheets and left the bedrooms looking like a tidy hotel room, which was such a nice touch after a long day. By the time she finished, our place was super clean, organized, and felt so fresh that it honestly lifted our mood. Scheduling and communication with Fresh & Clean Housekeeping were smooth, and the quality of the service far exceeded our expectations. Highly recommend this company, and especially Saily, if you want your home to feel spotless and welcoming again. read more

I've been using their services monthly for the past year, and overall I've been very happy with the experience. Most of the crew consistently does an amazing job and pays great attention to detail. My December holiday cleanup was handled by Danielle and another team member, and they did a great job -- the place felt spotless and truly ready for the season. I also really appreciate that they value customer satisfaction and are open to redoing specific spots if something isn't quite right. That level of care and professionalism makes a big difference. Highly recommend them if you're looking for a reliable cleaning service you can trust month after month. read more

I have been using fresh and clean for a couple of years. When I first began using them a crew of 3-4 girls would come and the job was done well and fairly quick... as time went on, the crew dwindled down to 2 girls and they took much longer. I did not like how inconsistent the cleaning was and didn't love how they did not clean glass... I understood this to be a rule of theirs and just thought It odd as I had never had a housekeeper not clean glass (mirrors or windows). Anyways, service has gone downhill but I loved the flat rate I paid for service and the fact that they were flexible on schedule. Since having 2 babies I have relied on their cleaning and haven't switched services - until now... Last month I was scheduled for a cleaning and at 1 girl showed up to clean my 4 bd 2 ba house. The cleaning took hours! She did a good job but the amount of time it took was outrageous. I felt so bad for the girl but was pretty annoyed as I was caring for my newborn and 1 year old and needed the job done quickly. This annoyed my husband and he wanted to switch services immediately... but I figured I would give it another chance... This next time I was scheduled for Thursday at 9-930 am for girls to show up. No in route message was received and no one ever showed up. I called and text them multiple times and NEVER got a response. This was extremely unprofessional. Sooo now here I am, rocking my newborn to sleep and putting my toddler down next, before I have to clean the house for the guests that we have coming over this weekend! These cleaners left me high and dry and I will never use or recommend them. read more

We originally hired fresh and clean housekeeping at our house rental and we continue to have them come to our new house! It is very easy to schedule and they always do a great job. They are all very friendly, especially Danyella, Viviana, and Lucrecia. The prices are fair as well! read more

Danelly is amazing!!! She's so sweet and polite, thoughtful, and always gives 100%. ¡Danelly es increíble! Es tan dulce, educada, atenta y siempre se entrega al 100%. read more

These guys are the real deal! They're on time. Their quality of cleaning is amazing. They are super careful with my stuff. We have a lot of things laying around and they organize it very well. Erika is great and super responsive. I used to have homeaglow and I hated it because I'd have to get a new cleaner almost every time. I was clear about that to Erika and she now makes sure that only the 2 ladies I love, come. They are amazing. I could've this place a better rating! The price is perfect as well. One of the best I've seen, for the work that their team does. read more

Service Requested : We asked for a regular cleaning for a 2 bed and 2 bath place. And they did a really good job. Honest and hard working folks that addressed every concern that we had. It was worth it. They did a really good job. Would definitely recommend read more

We have been using services for 2+ years now. Sailly and team worked great for us. I believe their pricing is competitive too. read more

We are really pleased with F&C services, starting from quote, very reasonable price, communication, and services. Erika's communication makes the entire process going smoothly. We chose deep clean services and the team wiped down dust on every single picture frames we have!!! The entire place smells so fresh, will definitely call them again for a deep cleaning after Christmas party :) read more

Wow!!! I am deeply grateful to have found this cleaning service! They are kind, responsive, and do a fantastic job every time! I have paid more with other competitors only to have service dwindle as time passes however, Fresh & Clean Housekeeping is consistent and swift. I'm talking 1hr tops instead of 2-3 hrs for a 2 bedroom house. They go above and beyond making cute designs with towels and blankets. My girls and I are always excited to come home to see little surprises. Thank you so much for the peace of mind read more

Fresh & Clean Housekeeping - Being able to relax after a long day at the office is priceless - Home Cleaning Near Me - San Jose , California

Saily H with Fresh & Clean Housekeeping is amazing! She always does such a great job cleaning our house. She is very efficient & hardworking. She is also always sweet to my dog, so I really appreciate that. My dog used to be terrified of anyone she didn't know well coming into the home, especially with all of the vacuums & cleaning supplies, but now she looks forward to saying hi to Saily! As someone who never saw myself getting a house cleaner until recently and always took pride in cleaning my home myself, life has gotten extremely busy so to have the house taken care of is a blessing! Thank you for all you do for us, Saily! We really appreciate you! read more

Third Update: I have been a client of Fresh & Clean Housekeeping for two years now. There are numerous crews and individuals I would like to commend. Erika has consistently provided exceptional service and has been very accommodating. She values my business as much as I appreciate her as the owner. Her communication is always excellent. While I would never expect anyone to work after an accident, one of her crew members (Saily, I believe, who was thankfully unharmed) still wished to clean my home and consistently does an excellent job. Danelly has also been wonderful. All the other crew members come to mind as well! There are so many remarkable people, and I apologize if I have omitted anyone's names. Thank you, as always. read more

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I'm extremely pleased with the services provided from fresh and clean. They were very responsive and quick with appointment availability. I requested a standard cleaning and they honestly exceeded my expectations! I will definitely continue to use their services for future home cleanings. read more

I have been getting our house cleaned monthly with the help of Fresh and Clean Housekeeping and it has been great! They take special care to leave your house spotless and are very diligent about the cleaning process They are very prompt in communication and scheduling is a breeze with them! Overall it's been a great experience read more

We've hired Fresh & Clean for a few years now and we've loved working with Saily! We requested her to be our main housekeeper and she has been for some time now. She cleans very well and fast (and is super sweet with our dog/our dog also loves her). Highly recommend this company and also Saily who works there! read more

I have had my first clean with Fresh & Clean Housekeeping. I am totally impressed with the professionalism of the management and cleaning team. They were on time and left my home spotless. I highly recommend Saily who is a hard working and made this first clean special with towel art! Fresh and Clean Housekeeping exceeded my expectations. read more

We've been using Fresh and Clean Housekeeping in San Jose for the past three years, and they have been absolutely fantastic. Our primary cleaner, Haily, is wonderful -- thorough, reliable, and incredibly thoughtful with the way she cares for our home. Every visit leaves the house sparkling, organized, and genuinely fresh and clean. What we appreciate most is the consistency. Whether it's a routine cleaning or a deeper reset, the quality never wavers. The team is professional, easy to communicate with, and always shows up on time. If you're looking for a dependable housekeeping service with great results every time, we highly recommend Fresh and Clean Housekeeping. We've had nothing but a great experience! read more

Cleaning is good. But estimates can be incorrect and they don't own up to their error Update based on response from business: Before the regular service the business sends a team to do a deep clean. It's the job of that crew to properly measure and give estimate rather than looking up property details on google. But even if property details were used from google, estimate should be given properly before starting cleaning. On the day when we stopped service the crew suddenly realized that they didn't measure properly and tried to push in new charges. So we canceled for ethical reasons read more

I had a great experience with fresh and clean housekeeping. Everything was smooth and Viviana did an amazing job with cleaning. Definitely recommend read more

Fresh and Clean Housekeeping definitely lives up to its name. I hired them for a move-out deep clean and they did a fantastic job leaving the 3 bedroom house in such great condition, that the landlord asked for their contact information for future cleans. Special thanks to Erika S. for answering all my questions leading up to our service day. Great communication! I highly recommend this company and will hire them again in the future. Thank you ! read more

Highly recommend! The cleaning was thorough, detailed, and professional from start to finish. My home feels fresh, spotless, and so welcoming. They were punctual, efficient, and clearly take pride in their work. I will definitely be booking again! read more

Very professional and reasonable service. Efficient workers. They completed the assigned clean up before time and house was top notch clean

I've been using them for a couple of years now, communication with Erika is always great and they're flexible when it comes to rescheduling. The girl who cleans our place , Sailly, is wonderful, she gets the job done quick and always shows up with her beautiful smile that makes you smile too. read more

Update: Wow the owner responded with a straight up lie. I have ring evidence the shelf was fine. One of the ladies wiped down the shelf 14 minutes before another lady put all her weight on the shelf and broke it straight off the wall. If my shelf was loose, wouldn't it have fallen when the first Lady cleaned it? Also they did not clean the washer and dryer. Lies. I dont even know why I'm legitimizing their lies by responding. I've updated my 2 star review to a 1 star review. It's clear the problem with this business starts at the top. Dishonesty and bad-faith. My experience went from bad to worse from an owner that wasn't even there responding to a honest review by automatically accusing me of lying and having a loose shelf when I have ring evidence. Mind-blown. I would advise anyone to avoid doing business with such a dishonest and unscrupulous business. Truth is I don't mind the broken shelf or dirty stairs as much as I absolutely detest the response and conduct by the "owner." Lacks any semblance of accountability, integrity, customer service, humanity, or business-sense. Just looking out for her own tail at all costs. Even blindly accusing me of being a liar. Well that I am not. Imagine if you had an even bigger issue with this business. You think they would react fairly and in good-faith? The carpeted stairs were terribly vacuumed. I could've done a better job. One of the cleaners broke my floating shelf but didn't mention it. Also it was the most expensive of all the places I got quotes from. Honestly left feeling meh and would definitely not contact them again. read more

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We've now used Fresh & Clean services monthly for a regular cleaning for over 2 years now and they always do a great job. The crew is friendly and always really polite. They make keeping our place clean and tidy easy. They've also always been accommodating when it comes to schedule changes and availability. read more

I've been using the service for 2.5 years and they've always been great with coordinating cleans and rescheduling when we travel. There used to be 2-3 cleaners per clean which would take about 45min to clean my 2 bd / 2 bath apartment. Now there is only one cleaner and takes about 2 hours and 15 minutes. This is not ideal, but the price is good and their communication is good. Our cleaner, Saily H. Does a great job. She is always on time and leaves my apartment looking great. Some of the other cleaners from this company were not as good, but Saily specifically does a good job! read more

I took their service and Dane did a great job! I took regular cleaning and pretty good job for the price value.

Always responded and responsible and on time. Consistent in the work so I can trust what they do. We've been using them for ~4 years.

They always leave my house sparkling clean. Easy to communicate with and schedule. They have a good crew of people and are on time. Thanks for helping me keep my house clean! read more

Highly recommend! Saily does a great job cleaning my place!! My place looks amazing when she's done.

Erika and her team are amazing! I contacted them on Yelp to clean a 2b2.5b home, and they were prompt to respond. Easy to schedule their service and her team wrapped up their amazing work in about 1.5h leaving our house spotless. They are reasonably priced and offer dusting, vacuuming/mopping, taking out the trash, replace sheets (if we leave a new set for them to change). They even offer to clean the inside of the refrigerator for a minimal fee. We were very impressed with their worth-your-money cleaning. read more

Highly recommend, always does an excellent job, very friendly, and highly responsive. Been using them for over a year as needed they have been a life saver! read more

Another amazing job by two of the ladies from Fresh & Clean. I was so happy with the communication from the business owner, Erika, and the professionalism of the two women who came to clean my house today. This is our third time using this company, and won't be our last. They did an excellent job! read more