I had a varicocele that bothered me for a very long time. Dr. Chuang is the best doctor I have ever encountered in years. Firstly, he was trained by the best and clearly shows his expertise on the surgery table. Secondly, he is very empathetic, real, and executes solutions. I came in with a left varicocele that really decreased my quality of life and this Doctor was able to find another one on my right side and helped me out. All I can say is he did a really good job with my surgery and ensured his work is of the highest quality. I'm just upset that I didn't get to him sooner due to my studies. His office staff is amazing, and the whole atmosphere is inviting and welcoming. I would recommend this place to anyone who needs urological work. Absolutely amazed. read more

I went to this doctor off and on for a few years. He was ok at first. However, I got fed-up with his demeanor and the fact that he kept putting me off about how to prevent my health issue... so I decided it was time to change doctors. Now I am having challenges getting his office to forward MY records to my new doctor. I understand that is not a new thing with the doctor's office either. read more

Weber and the USMD seem to have greatly improved their Officer demeanor since my visit last year. Weber is no nonsense so that might be an issue for some. Weber is knowledgeable and now with the staff change a great doctor to see. read more

Let me start off by saying we never even made it to see this Dr. I had read previous online reviews of how you are routed through a call center for appointment booking etc. and their experiences were poor. We were a little concerned but this Dr was referred to us by another Dr. So my husband called to make an appointment anyway but the earliest availability wasn't for over a month. He went ahead and made the appointment. The week before his appointment he receives a voicemail telling him there was a scheduling conflict and they needed to reschedule is appointment for June 23rd, which was only four days after this original appointment so it wasn't too big of a deal. We thought it was strange that they would book an appointment on a Saturday, but he played the voicemail and the guy says June 23rd. We drive all the way over there only to find out that the offices are closed, and when my husband called the offices, they only have emergency personnel on the weekends. The girl took his name and number down and said she would have someone call him to figure out what happened. Once we get home, we check the mail and there is paperwork for the Dr office saying they rescheduled him for JULY 23rd.... We listen to the voicemail AGAIN, just to be sure, and the guys says June 23rd. So Monday around 1 my husband calls them because no one has called him yet, and they said they don't know what happened and the best they could do was July 19th (I believe). He explained that he already had to wait over a month to get in and they had no explanation as to why he was moved in the first place. Of course he was annoyed that he had to wait another MONTH to get in. I'm sure this Dr. is busy, but this is the problem with these type of Dr offices. The call center employees are professional, but they could care less if you are inconvenienced by them, and they could care less how long you have to wait to get in. They didn't seem to have any compassion for an issue they caused. It could have something to with the fact that every time you call, you get a different person and since they "didn't make the mistake" they don't seem to care. My original concern was that after my husbands original appointment, that it would take another month to get in to get a follow up or test results... but I didn't know it would be like this. This is why their reviews on other websites are so poor. And they don't seem too concerned because it apparently the problem hasn't been fixed. read more

I found Dr. Chuang to be very thorough and knowledgeable. He took his time to answer all my questions and he was very empathetic to my concerns. We had to wait for about 20 minutes in the reception room. But, the overall process was smooth. I would highly recommend Dr. Chuang read more

Horrible experience! Dr. Chuang was not personable, he was not informative, the visits are rushed, he is very judgmental and dismissive. We went to his clinic a couple of times and had the same bad experience on all visits. We thought he was having a bad day but it's clear that he is a physician that is all for the money and can careless about your experience. I wish we would have read the reviews first. Reviews don't lie. And his rating is very much so 1 Star. read more

Horrible people at the desk, no one knows what they're doing. They provide absolutely zero help. The Dr. has no regard to the patient's state of mind. Apparently he thinks that it is acceptable to speak to people like lower lifeforms. He doesn't take the time to explain things so that you can understand, instead he talks down to you. Unaaceptable. read more

I have nothing negative to say about Dr Chuang. He's been great and very detailed in how he's handled me and my concerns. The problem is the the staff. I sat in the waiting room for an entire hour waiting to give a sample because they were having pizza in the back ( it was a Friday) and there was no one at the front desk. When I finally lost it and yelled for someone to come to the front they were not in any way shape or form apologetic about the incident. I was able to get a room in literally a minute. That was a month ago. This morning I take a vacation day to make my follow up appointment only to be told at the front desk that the doctor is in las Colinas today not Arlington and I could come back tomorrow. Unfortunately vacation time doesn't grow on trees so now I have a doctors appointment in the middle of my son's 5th birthday because the staff can't do their job! Dr. Chuang I hope that some changes can be made in how things are done at the front desk because outside of dealing with you directly I really have doubts about my value as a patient. read more

I believe in being fair to people and businesses I give a bad review. I cannot complain about Dr. Chuang's medical work, and his office staff were always professional and pleasant. The reason why I give this doctor a one star review has to do with billing practices. Dr. Chuang is an In-Network Cigna doctor, which I why I select him. While discussing the medical work that I needed done, the doctor told me that I would have to pay out of pocket and that his office would not file a claim with Cigna. I could file my own claim if I wanted, but he would not. I would later learn that In-Network Cigna doctors are not contractually required to file claims. I contacted Cigna and was told that the medical procedure was covered and that a claim of my own would be approved, no problem. I paid out of pocket and went through with the procedure, knowing that my insurance would reimburse me. My claim was denied. But that's Cigna's fault, not Dr. Chuang, right? No, the claim was denied because Dr. Chuang's medical coding did not match the coding of the procedure. Months were spent, 15 business days here, 15 business days there, trying to get Dr. Chaung's office to change the medical coding to match what was done, but in the end the office refused to make the change. This is why I'm leaving Dr. Chuang a bad review. I had to pay thousands of dollars out of pocket to a doctor in my insurance network for a procedure that was covered, but due his office using generic, unmatching medical coding, my own claim could not be approved. Beware of this doctor, and if he demands you pay out of pocket for something you know if covered, he'll make it impossible for you to get your money back. read more

Dr Chuang and his team were amazing! The Dr and his team were very informative and helpful, he is very honest and truly listens to you. Most important his team doesn't make the situation awkward, they were always professional and made you feel comfortable during the most uncomfortable situations (for a young male that made visits easier). There were a couple of different instances that stand out from my time with Dr Chuang. One was when I had to have a surgery done Dr Chuang went and visited with my wife and made her feel extremely comfortable after the surgery. She said he never rushed away and answered any questions and asked if she had any, that to me personally was very important. The other was the doctor called me personally to check on me, he did that multiple times and let me tell you that is very comforting. He really is a great doctor and would recommend him to others. read more