We had a very positive experience renting a one bedroom apartment at the Sepulveda West apartments,…read morefor several years. The property manager Lisa is excellent - totally on top of everything and also warm and engaging. The common areas are always in pristine condition. Anytime we had a maintenance or repair problem, Lisa and maintenance supervisor Frank were super responsive. The only reason we left was because of a move, otherwise we would still be renting there.

Since Moss Management took over my building, my experience has been upsetting. Rather than asking…read morequestions or communicating respectfully, management repeatedly sends messages that assume wrongdoing and demand compliance. It has left me feeling watched and under suspicion in the place I call home. The property manager's communication feels impersonal, aggressive, and transactional--more like a collection notice than a conversation with a long-term resident. Concerns are raised as if the facts have already been decided, with little space to explain the actual situation or be heard. I understand that property management has responsibilities. But basic curiosity, respect, and humanity should be part of the job. I have not experienced that here. I feel dismissed and alienated in my own building. Residents deserve communication that begins with a question, not an accusation.

Keren has been very communicative and aided us in getting our air conditioning timely assessed in…read morethe midst of a heatwave. Fingers crossed it will be repaired soon.

UPDATE 7.22: Wanted to share an update now that it's been about two months. Keren and Raziya have…read morebeen excellent to work with since my initial review -- communicative, transparent, and clearly committed to making things right with both the move-in and the ongoing house issues. The early experience keeps this from being a 5-star review, but their follow-through has meaningfully changed how I feel about the tenancy, and I appreciate the effort they've put in.

Lift Escrow does an exceptional job at handling each closing with precision and dedication to the…read morehighest customer service. 10/10 Would recommend!

From the owner: Lift Escrow – Elevating Your Closing Experience!…read more With 35 years of escrow expertise, Lift Escrow specializes in residential and commercial real estate transactions, delivering a seamless and stress-free closing every time. Our team ensures secure, reliable, and efficient service for buyers, sellers, and agents. Our services include Resale, Commercial, Refinance (Refi), Probate Escrows, Mobile Homes, REO Foreclosures, Short Sales. Our Mission - Local Expertise. Trusted Professionals. Secure & Efficient Transactions Contact us today to experience a smooth and successful closing!

Do yourself a favor don't even think to call them. They represent homeowners who greedy they don't…read morewanna work with you. I will call it even evil people. They don't pay deposit back. We paid everything on time. We take care of the house nicely clean just do yourself a favor don't call them. Agent Hilda Tabrikian

This team is AMAZING! My friend referred them to me and I am so grateful. I am a first time…read morehomeowner and they made the process from start to finish exciting, positive and seamless. I love our first home in the Valley :)

Madison Capital Escrow is fantastic and Maria is an absolute pro! She is knowledgeable,…read moreexperienced, helpful and friendly (and very funny). Whether you are a buyer or seller, you will not be disappointed if you have the opportunity to work with this company!

I am so pleased to have used Madison Escrow for the sale of my condo…read more Maria was amazing! She was so knowledgable in all fronts, walked me through every step of the process, always available to quickly respond to my questions, on top of my banks to speed the process, always kind and thoughtful and encouraging. I give Maria and Madison 5 Stars!!!! Thank you Maria!

Ran was very professional and helpful to my family with an appraisal. I also appreciated the fast…read moreturnaround. I would recommend him to anyone who needs an appraisal.

Ran was awesome. Punctual. He did great work and explained what he was doing. And answered any…read morequestions we had. Highly recommended.

I would like to recognize the outstanding office team that supported us throughout the sale of our…read morehome. Breanna was incredibly helpful with all of the administrative work, documents, signatures, disclosures, and scheduling. Selling a home involves a tremendous amount of paperwork, and she always stayed organized, responsive, and patient. Whenever we had questions, she took the time to explain everything clearly and thoroughly, making the process much less stressful. Zoe was wonderful throughout the marketing and transaction process. She helped coordinate open houses, inspections, photography appointments, walkthroughs, and many other important details. She was always professional, friendly, and dependable. No matter how busy things became, she never hesitated to answer questions and explain the next steps in detail. What impressed me most about the entire team was their professionalism, communication, and willingness to help. Every interaction was pleasant, and everyone treated us with respect and genuine care. It truly felt like we had a team of experienced professionals guiding us every step of the way. The success of a real estate transaction depends on much more than just the agent, and Dennis's office staff deserves recognition for the excellent service they provide behind the scenes. We are very grateful for all of their hard work and support throughout our home-selling journey.

Our second transaction with Dennis and his team at The Agency was exceptional!…read moreDennis, Breanna, and Marlin prioritized our family's needs, placing personalized advice at the forefront of every step. They fought diligently to secure the best deal and provided clear, supportive guidance throughout the process ....and of course, answered our never ending questions. We know exactly who to call for our real estate needs and highly recommend their dedicated and professional services!

We own a single-family home in the San Fernando Valley and originally tried renting and managing it…read moreourselves. With all of the city and state laws and regulations, we decided we wanted professionals who really knew what they were doing. We interviewed almost a dozen property management companies, and Derek and Jared Karpel at KIG Property Management stood out by far. Their legal background and knowledge of insurance and construction gave us a lot of confidence, and they are always available when we have a question or want to talk something through. What we appreciate most is the personal attention. They really care about our property, help us make smart decisions, and make sure our tenants are well taken care of. We feel very comfortable having KIG manage our home and would highly recommend them.

Derek and Jared have been managing my rentals for over 3 years now and I'm very happy with the…read moreservice. I'm an out-of-state investor, so it's imperative to have management that truly cares and looks after my units as an extension of me. It's rare to find property managers like these guys with all the value they provide. I haven't had one tenant headache since I started working with them. Everything (thank G-d) has been extremely smooth.

By far the best realtor I have ever worked with. Mario is my realtor for life or at least for as…read morelong as I am in the area he serves. He is extremely knowledgeable about real estate and shared his knowledge with me such that I feel I have learned a lot through this process of buying a home. He is a pleasure to speak to and is very client oriented. He genuinely cares about his clients. He is also very skilled in negotiating. He is everything I am looking for in a realtor. I will recommend him to everyone in the area looking to buy or sell a home.

Mario is just great. We've been trying to sell our house for almost a year. He came to us and said…read morehe'd sell it in less than a month and he did! Not only we sold it but we had a 100k over the asking price. Mario really good at what he does and is a man of his word. I can't recommend him enough.

Sandy Cho the best in the business. I've worked with Ms.Cho in several offices since 2005…read more Professional, Her Time Management is Excellent.

Margaret Wheeler, an escrow officer for Provident, is the most unprofessional, rude, and tactless…read moreperson I have ever had the mis pleasure of dealing with. To begin, this person sent my private and confidential information to an active email that is not mine. Okay, we all make mistakes and I am usually a very forgiving person, however, instead of apologizing like any other person would do, Margaret decided to ignore my concerns for privacy and proceed to tell me that she prefers to have a "smooth process". Ummm, this process started off delayed and wrinkled because of a mistake SHE made. Throughout the escrow process, both my loan officer and insurance agent complained of miscommunication and lack of communication with Margaret. She sent rude emails with her tactless manner of speaking, which made the whole escrow process uncomfortable for the client, ME. Weeks later, after I did not receive a refund check from Provident, I asked Margaret if she happened to have a tracking number to see if the post office could locate it, as they have no other way of locating missing mail without a tracking number. Instead of just saying that it was sent by regular mail and did not have a tracking number, she decided to go on and accuse me of not forwarding my mail and updating my mailing address with the post office. I proceeded to tell her that I infact HAD updated my mailing address and that all other mail had arrived to my property without incidence. I asked her to double check where she sent the check, especially because she had made mistakes before and had miscommunication with multiple different people during the escrow process. After letting her know that the check could not be located by the post office and would have to be reissued by Provident, she requested $25.00 for a stop payment on the previous check. Why would I have to pay 25$ to receive money that BELONGS to ME? At this point, I had very little confidence that Margaret sent my refund check to the correct address to begin with. Luckily, after speaking to Margaret's supervisor, they agreed to reissue the check again without a ridiculous fee. But of course with Margaret, the issue was not over. She proceeds to send another rude email (yet again) saying I had not responded to her inquiry on my mailing address. YIKES! This lady is crazy! After responding with a screenshot with dates and timestamps as proof that I DID respond, she finally dropped it. I am sure that this one bad apple does not represent the entire company. However, Margaret is the type of bad apple that is likely to spoil the bunch. Extremely unprofessional and unnecessary experience.