Great little party hostess, Joanna, for a party of 12, she was really attentive, stayed making sure all the kids had what they needed. Pizza was delicious with plenty of cheese and pepperoni. Great salad bar, had a variety of veggies and salad type, garden or Caesar. Bummed about 2 drink policy. Great little cinnamon roll pizza as complimentary dessert. Nice little setup but be prepared to decorate with balloons or it looks too plain. read more

This place wasn't as bad as some of the reviews. We went for a birthday party and the kids had an awesome experience! The games were all working, the staff were on top of things and the place seemed clean even with so many people on a Saturday afternoon! Either they turned some things around or we just caught them on a good day! read more

So Chuck E Cheese expirence spent $54 with a rude overwhelmed manager Megan. She was very rude acted as though what I was saying about the salad bar being nasty was false#check pictures.I explained to Megan once again that this is unsanitary and Megan brushed me off. Of course she said I was aggressive and I said why because I am 6ft female and black. I told her that won't work this time Megan. I am a Nurse I take care of lives and when I am stressed and overwhelmed my patients would never know my frustration. Megan wore her frustration all over her face and when addressed she stated she is doing the best she can. I asked to speak with someone other than her and she came with Jose who tried to help but Megan was still being a unprofessional B... Rolling her eyes and neck wrong person in management even if she was having a bad day that was not my problem. Look at these pictures kids is nasty but the kids ain't in the kitchen this is NORO VIRUS WAITING TO HAPPEN all in the name of parents trying to entertain their children read more

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If I could give this place a -10 I would. The people here are weird. They only want to help you if you want to order something. Ask for anything else and it's like you are bothering them. The place is really dirty. Go to Mulligan's. Much more cleaner and at least someone will answer your questions or get what you need. read more

Very long wait for two pizzas... never coming here again. 1 hour and 20 mins. For the price it's not worth it. Others that ordered after us got their pizzas before us. Very bad service read more

Too many games that needed attention from the staff at Chuck E Cheese. I also wonder if they've become stingy with the tickets. Scoring 64 on the basketball game will give you 2 (T W O!!) tickets. Don't even get me started on the skee ball. Talk about weak. Fortunately, I missed out on the pizza. Stale cheese and greasy pepperoni was just unappetizing and I was too busy trying to win tickets for my bf's nephew. read more

This place is bad.. customers service is rude giving my kids attitude ! managers seem like he don't care half of the games don't work I'm call corporate ! read more

Horrible experience we used to come here once a week but they have horrible service they always take like 2 hours to bring your food wtf

Oh my! I have never been to a Chuck E Cheese that was more ghetto.... This coming from a girl who moved from the heart of a big city. The place was FILTHY!!! It was about 7:30 when I arrived with my nieces and nephew so I know it was dinnertime rush hour but this was ridiculous! We had to hunt for a clear table which we still wiped down on our own while employees were standing around chit chatting... If I could of gotten away with leaving I would have! (but the kids were excited and would have never forgiven me!). Every table surrounding us had discarded drinks and half eaten pizza while there was trash on the floor all over... Very unappealing! That being said, once I got my hand sanitizer and started looking at what this Chuck Es had to offer I was pleasantly surprised! First they had the old school Chuck E and friends on stage singing songs (the big mechanical ones that have mostly been replaced by newer, not as charming versions.). The arcade games were also different from other Chuck Es, the kids especially liked a life sized horse that you ride in a horse race and the Deal or No Deal machine. Finally, Chuck E himself came out in all his mousey glory to say hi to the kids... Something I also rarely see at other locations... As he walked around he had a large big of tickets he threw out to the kids! Our kids collected at least 40+ tickets that way... Very cool! When we were getting ready to leave, about 8:30, an employee finally started to clear the tables around us... Too bad they couldn't do that more often as this location ended up being pretty fun! read more

The positives: The pizza has improved. The long list of negatives: We waited a long time to be let in. People would walk by and not make eye contact. Finally, we were stamped in. I was not greeted not even eye contact. The girl at register (Alondra) was completely useless. Idk how the manager (who was walking around) doesn't correct her lack of service. She was rolling her eyes and chewing gum like I was asking her to do go above and beyond her pay grade. Relax girl pizza and tokens don't require a lot of effort. The bathroom is gross. The machines are super gross and dirty. The salad bar is not worth paying for. This place sucks. read more

You first walk in and the whole place smells like vomit. We had a group of kids with us, so we ordered their party sampler $17.99. It too 35 minutes to get pur food, we asked for utensils and they never came back. WHAT'S A RIP OFF. It was small, cold and burnt. The games were ok, minus the ones that eat your tokens. Had it not been for the school fundraiser I would have just left upon arrival. read more

Chuck E. Cheese - Pizza Near Me - Murrieta, California

I haven't been here in a few years, but this place is still crazy hectic... to those that choose to work here, you are brave souls! Parking is okay, but you gotta get there early for a good spot. I'm a huge fan of skee ball, so I bought $20 worth of tokens this past Saturday and just crushed it! I kept hitting the 40k bonus that would spit out 100 tickets and it kept jamming up the machine... thankfully, the machine guy who kept coming over was always cool about it. Our friend invited us to celebrate her 2 year old's birthday, so we hung out with them in the birthday area. The girl who was helping our table was very friendly, even though the entire birthday area was a total disaster. My only complaint is that the pizza here is horrible! Maybe just because it's a Saturday and they're trying to rush all of the orders, but it was honestly the worst pizza I've ever eaten in my life! If I had kids I would probably bring them back for the entertainment, but definitely not for the pizza... sorry Chuck! read more

HORRIBLE customer service. I'm normally not one to complain but the employees here do not smile and they come off as extremely rude. I don't think I've ever experienced such bad customer service anywhere else. read more

I can't help it...I take my daughter here every few months (she's seven). It seems they've updated it since last visit but there are still some games out of order or not working correctly. My daughter is still at the age where she's ok with the little small prizes she gets for her tickets, so I'll enjoy that while it lasts. Really, it's $20 (ten for food/drink another ten for tokens...use coupons) that gets us a couple hours of fun, running around and acting like kids time. Our trick is to use the one game that you slam down the button on a number (my girl is great at hitting 9) to score our tickets, then just take our time playing others...to play. Just like spending $15 in the casino slot machines, go until it's gone. Pizza sucks, mozzarella sticks are mediocre but dude, they have Mello Yellow! Other than my trip to Indianapolis and finding it at the Indy airport I've yet to find it anywhere else. Sometimes...this is why I look forward to my trip here. They drop it, they lose a customer and my daughter will just have to deal. read more

If you don't like kids, why work here? If you come to work with a bad attitude, a grumpy look on your face, and don't even try to converse with the kids or parents, guess what... It shows! Get a new job! Just saying... read more

REQUEST MARCUS FOR YOUR HOST AND YOUR PARTY WILL BE A DREAM!!! This place was just fine for a 5 year old's birthday. I was not kidding myself: I did not pick this place because of the food. It's edible but I wouldn't call it good. I had the easiest time as a parent. I have done all my daughter's previous parties myself; complete with themes and hours of work cooking/crafting/cleaning. I chose the least expensive package for my daughter and her guests. My daughter was thrilled with her party! And I got to come home to a clean house! All in all they have a pretty efficient set up here. I think they've taken some of the other Yelper's criticisms seriously because the place did not strike me as dirty or run down and I thought the tickets were pretty generous with the games. But I will add this: every party has a host and you want your host to be Marcus!!! He had the very best personality. One of those kids that you just know comes from a good family and has a very respectable way about him. We all adored him! And he has some pipes, so when singing the Happy Birthday song - listen up! I can't say enough nice things about our host Marcus. I think he seriously added to how easy, happy and fun our party was. read more

We had a Birthday party for my 3 year old daughter, Camryn, on Saturday June 22. Our hostess Skylar was outstanding from start to finish. She really exceeded our expectations in every way. She really made my daughters 3rd birthday one to remember and we are truly grateful for that. As you can imagine there are lots of things to juggle from food, games, presents, cake, deserts, etc., and she was there to help us every step of the way. She had all the kids dancing with Chuck E' Cheese, she cut and served cake, delivered ice cream for the kids, let them play in the ticket tornado thing, just did a great job overall. With everything going on, I wasn't sure if I had a chance to say thank you, so THANK YOU! :) I hope that management recognizes her for doing so well. read more

Took our son there the pizza was good but we really do miss the play structures they had a lot of Mature arcade games in our son was only two so he couldn't really play them read more

I took my son to this location on a Tuesday morning. The website says they open at 11 but apparently they open at 10. The staff is VERY unfriendly. I would say that is you apply to work at a place like chuck e cheese one main factor should be that you like kids. It was as though the people working here couldn't be bothered. There was a coupon on their website. For $20 you got 95 tokens. We probably lost 10 of those tokens because the machines kept taking them and finding someone to help was near impossible. They had an all you can eat Buffett available for 5.99. I saw a pizza and a bowl of salad out in the "buffet" area. The place was fairly clean but there were a lot of people there most of which were parents sitting at tables just letting their kids run around. They didn't have token, they were simply running around sitting on riding toys and pushing buttons. read more

Good food good games great Chuck E. Cheese far the most cleanest Chuck E. Cheese I seen very good

This place is alright, but the employee are not friendly and cheerful. All the employees don't even look motivated to work in that place, all have serious face, not friendly customer service. The place is small compared to other chuck e cheese location. read more

Arriving at 7pm I was greeted by a coworker from this pizza place for kids with a anger annoyed smirk. The whole place looks like a sad mess with a cheap quality of prizes for kids . We received a stamp on our hands , then we waited in line to pay for food and tokens , but it took about 30 mins for us to finally decide that our wait time and by the look of the pizza we saw other people eat would be disappointing. As I was leaving I was ask to place a led light on our stamped hand ..... I don't understand why she needs check our stamp if you saw us get stamped by you , waited in line for 30 mins , then shine a pointless light at our hands. We ended up leaving because the cashier was so slow at her job , the food looks terrible. Your better of going to shackeys down the road . Not only is a better environment, we were served within 2 mins of arriving. read more

Before back to school outing! Releasing some energy before hitting the books. Not as much people which is great. All the games work so that's a plus. read more

The service here legit sucks it's just a bunch of high school kids that have no clue what they're doing we waited almost 2 hours just for some pretzels. Not even a pizza bro and not to mention only one of the ticket machine things is working 4 people told them twice to fix it and they didn't even try they just stood there and talked among themselves about their personal life and stuff.!not to mention the girl/ dude i don't even know who brought the food out was so rude like if you don't like kids then work at fricken McDonald's or something idk read more

They only have one person working when the place is packed packed. All 3 times we went in the last month it was the same. Way understaffed. Girl was working the door, the resister for food and the ticket/prize counter all with lines and making people wait for a pretty long time. They manger was drinking his soda and not doing anything. I saw him every time we went and he was not doing anything to help his employees. They need new management and a few more employees. read more

My two year old son loves this place and loved when Chuck E gave him a high five. This is actually one of the cleaner locations that I've been to and I like how they have a huge and open layout. The only negative is the high prices for the food and tokens and they still don't incorporate the swipe cards for games, so your kid has to carry around a bucket of coins which can get lost or dropped easily. read more

Horrible over price hole...RIP the old Chuck E. Cheese's , Horrible customer service.

Honestly don't ever work here this place is a joke . A manger named Megan she treated us like carp she was giving us all shittie hours on purpose. She was giving some people 2 or 3 hours to work I since her being a rude girl you will get screwed over here people that worked here know already. Honestly she shouldn't be manger she treats us like we're stupid and dumb and some times gives us attitude. She's just straight up rude if you see Megan she is kinda short with green eyes dirty blonde hair she's the Manager the main manger and if she's rude to you please call corporate don't just sit and stand here not doing anything v read more

Well, we ended up going there for my sons 2nd birthday as a last minute thing. It was a little pricey for what you get but I think we saved a lot with the coupons we used. Our hostess helped us out a lot and was there till the end. So, if you want good service her name was Jessica and if her manager reads this she deserve something. I just that we weren't to crazy for her. But thank you to her for taking care of us. read more

I would put zero if I could. Let's start with the fact that I bought salad I didnt get my salad after 30 min later.. they did mention they didn't have salad but it be in a few minutes. Few min is not 30min. While I was seating down I notice the lady working both areas the front and the toy place and every time anyone would get close to front to get out she would check them out but the moment we want it she just acted like she didn't see as so we left....understand that this place is not as busy as the one in Moreno Valley. This location sucks. Don't even bother read more

Parents, do not bring your children here, IT'S TOO PRICEY, always understaffed, and you will wait 40-60 minutes for your food. Bring them to Uptown or Luv to Play, it's cheaper and better, your children will have fun as much as going to chuckecheese. read more

The wife and I brought our 4 year old for lunch. The staff is friendly. All the games are inexpensive and most pay out tickets to redeem for prizes. We enjoy seeing Chuckie and all the games. However the food is quite terrible and the games are only on for a short time. The games may be cheap, but I'm sure they tuned down the duration of time games are on. read more

Chuck E. Cheese - Game area. - Pizza Near Me - Murrieta, California

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We came here and the food took such a long time I was about to ask for a refund who takes 45 min for French fries and there was no people by the way the cashiers are so laze and do not give a smile whatsoever makes you feel unwelcome bad bad costumer service read more

So I spend $60 bucks for tokens and 1 lunch buffet and some French fries for a snack for the kids. After 25 min I go check. She brings me out soggy half of a basket fries. Which were $4. I asked her if she couldn't give me a tad more as I waited that long and she looked at me like I was nuts and says we measure by weight. I said yes I get that but I can't have some more for my kids waiting so long? I am a business owner for a bakery and I can't understand the lack of customer service here. I should have been refunded. I gave it 3 starts cause the guy working the toy area was super friendly. And the lunch buffet there's not even toppings for the salad except croutons. Definitely disappointed. read more

Most of the games are "Temporarily out of order." The kids play gym is no longer a part of the activities. To order food is lengthy and for it to be served is equally as long. read more

Wow! I use to come here a lot last year, and it was bad, dirty and just ugly to be here. They got a new Manager there Andrea, totally made our stay much more enjoyable ! Such a professional woman, definitely recommend coming to the new and improv(ing) Chuck E Cheese Murrieta ....ohhhhh!! If youre having a birthday party here request BOBA to be your Chuck E!!!! read more

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Extended family members from near and far gathered at this pizza restaurant to celebrate my granddaughter's 2nd birthday. On a Sunday midday, we expected pizza, beer, salad and games for children. First, the positive -- there was plenty of parking, and the restaurant interior appeared clean and orderly. But surprise, when we attempted to order we were told that the restaurant was out of both pizza dough and beer! Only salad and chicken wings were available. One guest, attempting to video this situation, was asked to leave the restaurant. A significant number of the restaurant's games were inoperative, and the ticket redeeming machines didn't work. We departed for nearby Jersey's Pizza, where we were welcomed and had a great time. read more

The service is terrible and very slow. Our order was missing a few items and when we brought it to their attention they took another 30 mins to get the rest out to us. It sucks because we will still go for the kids. They really need to hire more staff and be selective. Bathrooms are pretty nasty. I really wish there was another Chuck E. Cheese close to us so that we could try another location. read more

Been to a few birthday parties here but have never booked one myself until today. Freda was so amazing and helpful as was our party host Josh! ( I didn't get the name of the young man that helped us when he was on his break but I'd like to add that he was great as well ) They answered every question I had and exceeded my expectations. Thank you all so much for making my sons birthday so enjoyable. read more

Great place to take the kids. The food is typical kid food pizza and wings. The wings were great! The place is clean friendly and entertaining. Our granddaughter especially loved it when Chuck E came out and taught the kids dance moves. They also have special days for kids with special needs. A safety feature they practice is stamping everyone that comes in so those that came together leave together. No one gets left behind and no one leaves with the wrong people. read more