Two years ago I was paying $80/month, a competitive premium after about ten years and no traffic…read moreviolations of any kind with this company. Nothing has changed but State Farm has inexplicably hiked my car insurance more than 100% since 2022, now demanding $179/month without cause. I have been told COVID and my neighborhood location including car break ins may possibly be to blame, somehow. I don't believe it. I am a senior with a perfect driving record and I am being targeted and exploited for financial gain. Shocking and reprehensible. I made the switch to another carrier yesterday. Shame on Mr. Dubose.

I was introduced to this agency because my wife was an existing policy holder. Let me just say how…read moregreat of an experience it has been the last few years working with this team and Rosella in particular, who's incredibly kind and customer service oriented. I have high standards for my insurance company as I use to sell auto insurance in my past life, right out of college. Working with a team that is knowledgeable and understanding is of the most highest importance to me. So glad my wife convinced me to go join her insurance versus her coming with my previous company. Through and through, we love our experience with this agency.

I have been impressed by their level of service, always quick to respond…read more A year back my husband lost his wedding ring and we had a special coverage that replaced the ring even though it was his fault for losing it. Very cool.

In 2019 RGIA took our payment but forgot to pay the insurance carrier (they are a broker) and tried…read moreto get us to sign a "no loss letter" once the mistake was discovered. It was completely their mistake and the owner of the agency never would take our call. They put it on a more junior employee to deal with it. We no longer use them because they do not follow good business practices.

Jeff and his team are always so helpful and efficient. I would highly recommend them for all of…read moreyour insurance needs !

You cannot help but give The Hing Agency a 5 star review. They are professional and will make sure…read morethat you have the lowest price with maximum needed coverage available for your home and auto policy needs. Chantha has now been insuring our family's homes, auto and businesses for years and always makes sure our needs are met. Thank you!!b

The most patient, understanding insurance agent I've ever worked with. I needed sr22 insurance I…read morecan't say I've ever really understood much about sr22 insurance, but ms.hing took the time to explain everything to me in terms I could understand, too .And even though I had a ton of questions, I still got my policy the same day. Hing I insurance is the best Always friendly & available.I am really happy that I found an insurance agent that I know will take care of me and all of my concerns. I feel like a valued customer and I appreciate the great customer service that I get every time.

I worked with Rebecca Coyle at the recommendation of a friend of mine, and she was AMAZING! In…read moreabout 40 minutes she had me set up with a new Auto and Renters policy, both of which were WAY cheaper than what I was already paying and with so much more coverage. Highly recommend working with these folks!

I had my new parked truck hit by a friend's granddaughter in his driveway. Of course I filed with…read morethere insurance company farmers who is just awful to deal with for the repairs. So I called my insurance bill Warburton State Farm for advice. My representative Rebecca Coyle helped me as always understand everything I needed to do and how to ensure I got the proper insurance for the rental car that was being offered. Smooth sailing was the key she said . I love this insurance company and the people who work there. Big thanks you to State Farm for ensuring the other insurance company farmers stepped up to what they were supposed to do and of course the amazing Rebecca Coyle for all you do to help and keep me covered on the road 5 stars. Call bill warburton if your company is not providing this type of service

Terrible Customer Service PiNk tax for female customers…read more Doesn't respond to emails and if they do it's snarky and unprofessional Don't do business with this company, it's been an absolute nightmare Thier contracted with Travelers Insurance and you'll end up paying way more. especially if your female I switched over the summer to another company and I pay 75$ less then I did plus I get roadside assistance which I didn't have before. I went after them with the better business bureau and got nothing but unprofessional responses and allegations that are not true. Micheal V treats his company like it's a high school and part of a clicky group. He got butthurt when I canceled my policy and has been a big baby about it ever sjnce. Consider yourself lucky if you didn't see the ugly side of this company I tell everyone to do thier homework and look elsewhere I've contacted the better business bureau regarding this company and only got a snarky response from Micheal V basically stating that I'm dumb. Not exactly professional Please do your research and look elsewhere I was referred to this company years ago and I would of been better off with any other company

We have been with My Insurance Agency for 5 years, and we have nothing but great things to say…read moreabout it. Mike is always very prompt to answer any and all questions we have. He is very professional, with great customer service skills. We recommend My Insurance Agency to all our friends and family all the time. The service we receive from Mike is exceptional, he has saved us tons of money with our auto and house insurance, and our only regret is that we did not find him sooner. Can't go wrong with My Insurance Agency.

Tania and her team are attentive and responsive - addressing your needs without constantly trying…read moreto upsell you something. I've been with Tania for almost four years now and haven't had a claim, but have always received a quick answer to my coverage and limit questions. She remembers your birthday with a gift card which is a nice touch.

Horrible experience with this particular agency. Tried to purchase home owners policy for a new…read morehouse while keeping our current policy on another house and this agent and her trainee/sales specialist blew it. They caused my current homeowners insurance to cancel all the while trying to tell me it's just a computer glitch. Long story short the person handling my policies in the Maple Valley office had not a clue about how to properly proceed with two policies then this agent, Tania, tried to correct the mess but didn't. She called late on a Friday evening telling me that she understands I have some questions about my policies and proof of insurance and asks me to call her back and tried to provide some weak excuses for what happened​ in the message. Not once did she state that my original policy had not been cancelled which is what I had repeatedly told her trainee I wanted to be assured had not happened. Today I cancelled my 3 auto policies and both home owners policies with American Family Insurance and switched to another company. (Let's see if they can get this cancellation right) I had been with AMFAM for years and have watched a steady decline in customer service and competence of this company's agents in my area. Tania McLaughlin splits her time between their Woodinville office and their Maple Valley office, leaving her trainee/sales specialist to handle clients in her absence. Something that does not bode well for clients as was indicated by my experience. Then having some unkempt, scruffy individual come to take photos of our properties exuded an unparalleled lack of professionalism. This agency has proven to be a complete bevy of ineptitude and incompetence. I would caution anyone to stay well away if you are searching for insurance and would highly recommend to those who work through the Maple Valley office to keep a close eye on their policies if they attempt to make any changes to them. Better yet find a company that has an experienced agent that is proficient in their field with a company that doesn't have the unbelievably high agent turnover/movement AMFAM has. Tania makes the fourth AMFAM agent I have had since 2009. All this and not very competitive rates to boot. State Farm was very competitive on home owners and commercial insurance and beat AMFAMs auto rates.

Have used these guys for years and they are who I trust when I have questions or need different…read morecoverage!

Insurance agents of course work for the industry, not for the consumer. However some of them still…read morework with the consumer's best interest at heart, Daniel Nutu did not do this for me. He seemed to be in the business of preying on uninformed, naive consumers like myself and selling them huge amounts of insurance they do not need. After years of owning my condo I realized this; I had been paying insurance not just on my unit, but on things that the master policy covers on almost ALL condo complexes, and does, indeed, on mine. I didn't know this at the time, but Daniel should have! And after shopping around for better auto and health coverage I realized I had also been greatly overpaying for these. I lost so much money to this, but if I could prevent even just one person from falling prey to his con by telling my story I would be glad.