My son recently moved to Waco, and I have been looking for alocal automotive service shop for him…read more Super nice folks. They repaired his blend door actuator and replaced a pinion seal. Couldn't be happier. They were very professional. They even send pictures with the diagnosis. Very reasonable prices. I highly recommend.

Very dedicated and helpful business. I ended up not getting a repair for them, and they didn't even…read morecharge me!

He damn good he replaced my a/c condenser and did a spark plugs & wires tune up and air filter for…read morea 2015 GMC Yukon SLT within 3.5 hours. Great price and great service. Now my Yukon blows snow cold and power is more powerful like brand new

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I have had taken my vehicles to Phillip Brown the past year over several different times. He has…read morefixed my Nissan Titan and Dodge Challenger and been honest, upfront, and explains whats wrong and how he can fix it. I Can't thank him enough for his advice, knowledge but more importantly his honest way of doing business. If you ever need someone to shoot you straight, give Jessica a call and have her schedule an appt. for your vehicle with Brown's mechanics. I will always trust them as a lifelong mechanic for me.

An expensive repair (for the part that was replaced) turned into a nightmare when it didn't "fix"…read morethe problem. Instead of being helpful, the owner was combative and rude; he even went so far as to insinuate my husband was lying about the fact the car was doing the exact same thing just minutes after driving away. Unfortunately, we picked it up after hours on a Friday afternoon, so he contacted the shop first thing the following Monday morning to let them know it wasn't fixed. They had us bring it back in, but wanted more money to then fix a different part. That is when my husband wanted to talk to the owner about why they fixed the other part in the first place and why they were charging so much more. Due to the owner's attitude and combativeness, we were reluctant to leave our car there any longer and just picked it up. We asked for the part that had been replaced because my husband wondered if it was really bad or they just fixed the wrong thing. Conveniently, they didn't have the part to give us.

These guys give great service with affordable prices. I've never been disappointed. Fixes my car…read morewhenever needed. HIGHLY recommend!!

I've been a repeating customer at this great establishment. I highly recommend it. Ms Dee, don and…read moreboss man always go above and beyond to make sure the car is running smoothly and the pricing is very reasonable. Transmission service, oil changes and everything else has been done here for me. Highly recommended!!

I needed brakes done last minute to get back to Houston next day. called at 3pm. Fidel answered and…read moresaid he could get done even after hours if necessary. professional and polite. gave pricing ahead of time and got it done. thanks for your service, will come back if ever in need

From the owner: Local automotive business dedicated to providing the best service possible without sacrificing…read morequality. We provide general repairs and maintenance on all makes and models and performance work and tuning on all domestics and some imports. Give us a call or text to schedule an appointment!

I brought one car, had it fix no issues, everything was ok, brought another car, and they "fix" it,…read morecame back with the same problem and was told "maybe it's something else" excuse me, maybe? So I was about to get charged for initial repair plus new and parts, because couldn't find the issue from the beginning? Took my car somewhere else, was fixed and saved $100 bucks, maybe shouldn't have gotten charged the first time because it was just a trial to see if there was other issue, I would have left my car for final repair It was more about the principle, as a plus I would only say because the gentleman (who appears to be the boss) has a very passive aggressive way of treating people. Very rude, I guess unless you are friends with him, or you are not a woman

Signed up just to post this…read more Was stuck in Waco with worn brakes and had a replacement set on hand I was hoping to get installed. While calling around, I spoke with two employees at this shop, a woman and a gentlemen who I imagine was the owner or manager. For simply looking or asking for help, I was berated for owning an electric car, despite needing service that is fairly typical on most cars. The phrase "it's your own fault for purchasing that car, you know what you're getting into" is not something I imagine someone who needs help should hear in a time of need. I understand I may have been a bit needless as we were trying to solve our problem, but I did not expect this degree of treatment or discrimination for owning a particular type of vehicle. They were also very unwilling to help when I was hoping for any referral or recommendations on how I might be able to get my brake pads replaced. Ultimately, I was left without help and feeling even worse than when I began the call. Would not recommend for service. Absolutely would not recommend if you own an EV. Tesla owners especially, this is exactly where you'll find people willing to make you feel bad about your purchase. Unless you perfectly fit the "profile" for the type of work they do, go elsewhere. I imagine you might get better treatment.

Very professional, honest, friendly, and affordable. Also…read morecannot forget to mention, the service gets handled in a timely manner.