These guys give great service with affordable prices. I've never been disappointed. Fixes my car…read morewhenever needed. HIGHLY recommend!!

I've been a repeating customer at this great establishment. I highly recommend it. Ms Dee, don and…read moreboss man always go above and beyond to make sure the car is running smoothly and the pricing is very reasonable. Transmission service, oil changes and everything else has been done here for me. Highly recommended!!

I went for a tuneup and they did a great job. Nice staff and…read morethere is a cool grenade at the desk

Never had an issue they could not fix. I remember going there with my dad in 1951 to get a…read moreradiator repaired. I was only 4. It was downtown on 8th and Franklin at that time. They have been in business since 1943 so they must do something right! Now on 600 S. Valley mills drive they do general automotive repair and also work on busses and motorhomes.

I brought one car, had it fix no issues, everything was ok, brought another car, and they "fix" it,…read morecame back with the same problem and was told "maybe it's something else" excuse me, maybe? So I was about to get charged for initial repair plus new and parts, because couldn't find the issue from the beginning? Took my car somewhere else, was fixed and saved $100 bucks, maybe shouldn't have gotten charged the first time because it was just a trial to see if there was other issue, I would have left my car for final repair It was more about the principle, as a plus I would only say because the gentleman (who appears to be the boss) has a very passive aggressive way of treating people. Very rude, I guess unless you are friends with him, or you are not a woman

Signed up just to post this…read more Was stuck in Waco with worn brakes and had a replacement set on hand I was hoping to get installed. While calling around, I spoke with two employees at this shop, a woman and a gentlemen who I imagine was the owner or manager. For simply looking or asking for help, I was berated for owning an electric car, despite needing service that is fairly typical on most cars. The phrase "it's your own fault for purchasing that car, you know what you're getting into" is not something I imagine someone who needs help should hear in a time of need. I understand I may have been a bit needless as we were trying to solve our problem, but I did not expect this degree of treatment or discrimination for owning a particular type of vehicle. They were also very unwilling to help when I was hoping for any referral or recommendations on how I might be able to get my brake pads replaced. Ultimately, I was left without help and feeling even worse than when I began the call. Would not recommend for service. Absolutely would not recommend if you own an EV. Tesla owners especially, this is exactly where you'll find people willing to make you feel bad about your purchase. Unless you perfectly fit the "profile" for the type of work they do, go elsewhere. I imagine you might get better treatment.

Kind, polite, and Quick I got an oil change, normal stuff…read more It's first come first serve. The guys were really fast and got everything done in under a few minutes. All the attendants were polite and I'm glad I found a place close to me. Standard oil change price, nothing crazy.

I was on a road trip and needed to make a stop because I found out there. Had some oil leaking!…read moreTheir service was great and they helped take care of refilling my oil. They were very kind I highly recommend! :)

Quote for engine replacement and never got a call back. The…read moreemployee told me he had to research the cost of labor. Never got a call back from any one

Ezra and his team and simply the best! I can rest assured…read morethat when I drop off my vehicle to them, it will be perfect when I pick it up. They are responsive, prompt, knowledgeable and professional. They go the extra mile! Could not speak higher of them!

My son recently moved to Waco, and I have been looking for alocal automotive service shop for him…read more Super nice folks. They repaired his blend door actuator and replaced a pinion seal. Couldn't be happier. They were very professional. They even send pictures with the diagnosis. Very reasonable prices. I highly recommend.

Very dedicated and helpful business. I ended up not getting a repair for them, and they didn't even…read morecharge me!

Wasn't able to get a simple repair quote by phone or via yelp chat. My situation is unique, as I…read morealready know exactly what is wrong and how much the parts cost, just needed a labor quote and they couldn't give it. Seem like very nice people and family-owned business... A little disappointed at the communication, but would still recommend you give this business a chance as I'd bet they are great in-person with a vehicle in front of them!

Had complete engine replacement done and the quality and customer service was overwhelming. I will…read morebe do all my automotive needs with J&K. Thank you guys.

My recommendation was 5 until recently. I called one week ago today to find out how much it would…read morecost me for them to install the 1/4" spacers because the alignment did not help the problem at all. Plus I'm having a new sound with the brakes that I'd like them to look at. Stan said Shane was on the phone with another customer. He took all of my contact info for Shane to call me back. He never did. UPDATE: Shane called when I was away from my phone and left voicemail. He apologized for taking so long to get back with me. He's only charging for the parts. I need to ask him to check out that brake sound too. All is better.

I went in yesterday near closing time and got my tire patched. I asked about getting an alignment,…read morethey gave me a price, said it is best to schedule it, they told me today around 12:30 to 1:30 would be good. I just given them all my information for the receipt on the tire patch. I go in today at 12:50 and a guy tells me that there is one ahead of me and one already on the rack, they can do it around 3:00. The guy that helped me yesterday tells him that the guy he sent away earlier is coming back at 3:00. Then he tells me it's best to make an appointment and I told him that he told me to come back today between 1230 and 1:30. He just turned and kept helping the guy he was already helping. The first guys says he is sorry, they can get me in tomorrow. What the F are you making appointments for if you just take walk-ins and disregard the appointments? They were a huge waste of my time. Not a place doing good business. Customer Service is a Dumpster Fire