Tracy is such a professional. Courteous, efficient, trustworthy and knowledgeable about cars. I…read moresold my car and he gave me top dollar! If you are looking to buy or sell a clean used vehicle, try Tracy first. He is the best around in all categories!

Best dealership in Waco. Cut us a great deal and was super polite. Would rate 6 stars if I couldread more

First off, I would like to state that I absolutely loathe the car buying experience. I had my last…read morecar for almost ten years..... Since I did own my last car for 10 years, the maintenance issues just got to where it was not economical to keep it. My father told me to check out Enterprise (rental cars) for their used car sales. I already knew I was NOT going to a car dealership. I instead found a few cars with Hertz in Killeen. I was lining up financing at my credit union and the loan officer referred me to CMC. I never would have considered buying a car from a little place on the side of the road but it turned out GREAT! I was shown a few cars that were too small but they said they had one being serviced and would be getting it back the next morning. That car turned out to be the one I purchased. I got a decent amount for my trade in and was on my way in about an hour. This NEVER happens, but I even got my plates the next day. Overall stress free and positive experience.

I shopped at a couple of the larger dealerships and was reluctant to go to a smaller one. I was…read moresurprised to hear Justin (#1) say "take your time- there's no rush" and encouraged to look around the sales lot and test drive wherever I chose. When I found the vehicle that fit me, I resigned myself to several hours of waiting, but was actually finished and on my way in just over an hour. I am an older woman and appreciate being treated with respect - not condescension- and Justin (#2- mgr.) was completely respectful - heard my offer, countered and we came to an agreement with the least drama I have had in MANY years of car-buying! This was about as easy as it gets and if I buy again, I will go see these guys! R. Shaw Robinson

Best experience with a dealership. I have purchased from Jim twice. I usually hate going to…read moredealerships because the sales team seems to be wanting only the sale. Jim greeted me when I arrived. He did not hover over me like most sales people. I decided on a car, and Jim asked me if I wanted to test drive it, which I said I was ready to buy. He insisted I test drive it to make sure I liked the car. Of course there have been minor issues, but it's a used car, not brand new. If you are worried about future issues, you spend a little more and buy the one time offer for the warranty. I know these vehicles personally test drive and fixed by Jim. Thank you Jim Darr for helping with a vehicle when I had no credit. Thank you!

We recently bought a Nissan Xterra for my wife from them. Jim is very knowledgeable and always…read morereturns your calls and answers any questions. I love that There is a warranty available with any vehicle you buy there. I would recommend them if you need to use the vehicle.

i went just to look at a car that they had sitting in car lot ended up buy the car they were very…read morehelpful and attentive i would recommend them to someone who is wanting to buy a cash car

From the owner: Our team at Massey Motors has been proudly serving car owners all over Waco and its surrounding…read morearea since 2000. We're passionate for all things automotive and sharing that passion with such an amazing community. That's why we offer an ample and everchanging selection of quality used vehicles -- We Specialize in GREAT DEALS ON $CASH$ Vehicles. With great prices, great value, and great customer service, we'll get you on the road with the car, truck, or SUV that you can love for years to come. We can recommend a local lender to customers who need financing and perfect credit it not necessary.

Lupe was so helpful and is the best at understanding our needs...please go see LUPE and he can help…read moreyou out

the amount of money I had lost too this car…read more we will dent your car and immediately decide it's your fault instead of checking cameras (it was dented so bad I could not open the passenger side door, and I had someone ride with me up to the place and get out on that side) let's put late fees on this girls car even tho she paid all her payments and have been for the past two and a half years let's lie to her about how long her payment is and tell her it's a 2 year payment plan then it actually being a 5 year payment plan let's sell her a car with an incredibly bad oil leak and when she comes to get it fixed 6 different times we will never fix it so she had to go spend close to 7,000 dollars to get the whole entire TERBO REPLACED dont buy ANYTHING from this shit filled place, I will for the rest of my life he traumatized to buy a car now, I'm not even mentally an adult yet I'm 21 years old like wtf

Nice dealership and the people were pretty low pressure and very courteous. It was also a quick…read moreprocess (in and out in about three hours). They were fair with the trade and with financing. I know they made a little bit but they are in business to make money after all. I don't feel like I was screwed on the deal. We both got what we wanted at a reasonable rate. Ask for Toby. Real nice guy and really low pressure. The manager on duty at the time also came out and explained the deal to me, which helped ease my mind.

Do not give these folks your business. Found an Acura rdx online on Thursday, called immediately…read moreand found out it was available. Communicated with the salesman Gates the entire time and made it clear I'd be down from Fort Worth (1.5 hour drive) first thing Saturday morning. I got videos of the actual car and thought I saw a few blemishes on it so asked for it to be washed and ensure there was nothing notable to see on the car since we were coming all that way and planned to take the car as long as it was up to snuff. On Saturday morning I texted Gates to let him know I was on my way and 10 minutes prior to opening a sales manager (Joseph) called and asked if we were still coming as another store wanted to sell it. Well, we arrive right as promised at 9 am sharp to look at a car that had scratches on almost EVERY PANEL. Well all of a sudden the car wash didn't work, he was double booked for his appointment even though we very well communicated that we were coming and then took his time to deal with it. We hung around for an hour and then called back and he hadn't gotten anyone working on the issue. It wasn't that it could be resolved immediately but it was the lack of follow up and eagerness to handle the issue when we wasted half our day to go get this car. Absolutely unacceptable service and I will be sending a complaint directly to autonation.

Scam alert! Don't fall for the mailer, literally all the prizes are $5 cards and the website to…read morecheck is misleading. Waste of time, makes me wonder about how good their deals are. Tricking and humiliating people from the start is not a good indicator when exchanging thousands of dollars for a complicated purchase like a car. Even after sitting through a salesman talking at me for twenty minutes about his personal life, when it was time to check the code, they immediately lost my mailer and couldn't find it to verify the codes on it when everything wasn't matching up. Not sure how something could disappear, but then a guy called me in some office and condescendingly spoke to me about how the "game" worked. I'm not an idiot, this was purposely misleading.... People's time and emotional stability are valuable and wasting it in some rollercoaster contest is disrespectful, especially using a shady tactic to lure customers in versus good, friendly service and honest business. Pretty sure people would still come in for the smaller prize on the way, rather than specifically coming due to sense of urgency to be let down, so not necessary and likely turns away customers from the negative emotional letdown. The idea that people are more likely to buy something is true. However, not if they come in and you immediately embarrass them or take their time on false terms. Who wants to do business with someone who thinks you're a fool?

From the owner: Located in Waco , Mark Holcomb Group is a pre-owned, late model dealer that provides customers with…read morea complete automotive experience at competitive prices. Mark Holcomb Group is dedicated to customer satisfaction and we have provided you with a map, as well as our address and phone number to help you find us easily. We offer, late model and low mileage vehicles... 254-756-7500...The majority of our inventory is a 1-owner... 254-756-7500... We also will locate specific vehicles for you. Come by today and test drive the car of your choice.

Where do I begin? I had my Mercedes serviced in Texas for the 1st time a few days ago, I moved…read morehere from the Bay Area and I was unsure of the type of experience I would receive from Waco Mercedes, I was very pleased with the upfront knowledge the service advisor (Wallace) gave me and he actually quoted me was actually less than we anticipated! I left the car there and thew shuttle driver was kind and prompt! He took me to work and then picked me up! everyone was very nice; the establishment is being remodeled so I know it will be beautiful exactly what I am used to!! I forgot the shuttle driver's name but his daughter plays soccer in Jr High, he represents your establishment to a high degree!

My son lives in Atlanta and bought a used Jaguar F-Type from them back in September. They were…read moresupposed to send him a partial refund back in September, but sent it with the wrong name on the check. They have yet to make it right. On top of this, he had some issues with the car and took it to a shop in atlanta that asked for service records from the car, and they will not pick up the phone for either of these. Do yourself a favor and keep you money. What seems like a good deal online may not always be.

Thank goodness they went out of business. They sold my daughter a car and it immediately started…read morehaving issues. I have my boyfriend look at it because my daughter says the brakes are making noise. Before he could even check it out, the brakes failed and she hit a pole. They tell her the crappy liability she paid for through the lot will cover the damage to the car but she can't get a new one because they're selling all their cars. Now Google says they're permanently closed.

They rip people off my car is 15,3333 when I first got my first receipt in May of 2023 I pay 129 a…read moreweek with a 27 dollar insurance payment a week so as of March 04, 2024 I'm showing I've paid or 5000 which would of left me 9000 to 10,000 how about they say 12000 and something and my car isn't even running correctly smh they are ripping people off and where did my down payment go to sad they must dont know I'm to smart for the bs

Say what you want about saving money at local quick oil change places -- I made that mistake and…read morelearned the hard way. I had my oil changed at one and later found out they overtightened the cap, which could have caused thousands of dollars in damage. Thankfully, the team at Toyota of Waco got me back on track 10,000 miles ago, and today Wes and Justin in service took great care of me again. Professional, thorough, and Toyota-trained -- exactly what you want working on your vehicle. Lesson learned. I won't trust my vehicle to anyone but a certified Toyota team from now on. Team Toyo Waco is my go to.

I'd leave 0 stars if I could. Drove up to look at a used subaru outback for a good price. When I'd…read moreasked beforehand about getting a pre-purchase inspection, the salesman (Terrance) was immediately defensive and interrupted to assure me of their "30-point inspection." Again, when I got there, he tried to dissuade me from getting it looked at. Got the PPI anyway, and the car had major issues with the rear and front brake pads (needed immediate replacement), no slack in the front lower ball joints, cracks in the serpentine belt, a window's controls not working, and overfilled oil. Jesus wept. I was quoted at $2,000 for the brakes alone. Terrance spoke to his manager and told me they'd fix those issues and he'd let me know when it was ready to buy. I had to call the next morning (yesterday) to ask about the repairs; he told me he'd have a timeline that day. Called again this morning, and he told me he'd see about that timeline. A couple hours later I called again. He just dodged it that time. I called the used sales manager to ask for a different salesman, was assured one would get in touch, only for the guy from before to finally text me that the car had been sold... yesterday. Meaning he'd lied to me this morning about the car being repaired. I called the manager, AGAIN, and he admitted that the repair costs had been too high and they'd ended up selling it to an auction. DO NOT WASTE YOUR TIME HERE. If they can't sucker, scam, or pressure you into buying their awful cars, they aren't interested.