3/8/26: Outstanding Service from Sergio at Honda Chula Vista I want to give a special thank you to Sergio at Honda Chula Vista for his outstanding customer service. I recently received my permanent license plates in the mail and was told that I could stop by the dealership and they would help install them. As a woman, some of these car-related things can feel a little complicated for me (lol), so I truly appreciated the offer. I pulled in, let Sergio know that I had just received my plates, and asked if he could help me put them on. Without hesitation, he stepped in and took care of it right away. What would have probably taken me 30 minutes or more took Sergio about two minutes! His kindness, professionalism, and willingness to help made the experience so easy and stress-free. I'm really pleased with the service I continue to receive from the team at Honda Chula Vista. If you're looking to purchase a new vehicle or simply want a dealership that genuinely takes care of its customers even with the little things I highly recommend Honda Chula Vista. Thank you again, Sergio! read more

Chula Vista Honda - Car Dealers Near Me - Chula Vista, California

We looked at a used Honda CR-V. When calling them to inquire about the vehicle, the wait time was extremely long for someone to answer and this was after 8pm. Spoke to the salesman who was kind of course and seemed accommodating and welcomed us to look at the vehicle. Upon arriving, the vehicle was very filthy and not show ready. When they said they'd wash the car, they ran water over it. There was a bag of chips left in the car and spilled on the floor and a water bottle left behind. Anyhow, we discovered the wires were chewed up. We couldn't believe they'd try to sell a vehicle like that. They stated they would repair this issue so we tried to make an offer but they insisted on us paying $550 more. This worked out well in our favor as we were able to find a nice used car from a different dealership at a great deal. read more

Chula Vista Honda - Chewed up wires - Car Dealers Near Me - Chula Vista, California

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Holy crap what a terrible experience bringing my car here for service! First off, 2.5 hour wait time for a simple oil change is crazy on a random Tuesday! Had they mentioned they were busy or that it was going to take long i would of gone else where but they didnt. No updates whatsoever, and it didnt get a car wash when it was supposed to get one after already paying $150 just to change the oil which is ridiculous If you're also planning on buying a car here, all cars have addition accessories which cant be removed and theyll make you have to negotiate them in order for you to get anything close to a deal so they can sell you the car for higher. Pacific Honda doesnt add any mandatory accessories on their cars by the way so its worth the drive to go up the read more

I was in the market for two vehicles. I was dressed in running shorts and a t-shirt. I visited the dealership on two different occasions. The first was with my daughter and the second was with my wife. During the visit with my daughter, I was told by one of the finance staff that they could not give me an OTD quote because the manager who handled offers was not expected until 4 days later. I shook my head and told the salesperson that was B.S and made no sense. I was promised an OTD offer but never received any. My visit with my wife was more of the same B.S. Two managers reached out to me, and I reiterated my desire to purchase two vehicles and was waiting for the OTD offer. Both promised that I would receive an e-mail that never materialized. During the entire process, I was surprised by the level of disrespect shown to me. I am not sure as to the reason I was disrespected and discriminated against. I would advice any person of color to not use Chula Vista Honda to purchase any vehicle. They don't know how to respectfully treated customers. I visited Mossy Honda. They were eager to negotiate. I was treated with respect. I purchased the two vehicles from Mossy Honda. read more

If you value your time money and credit do not entertain these people they will pressure u into coming in giving you promises they cannot and will not complete. From my personal experience I was told a we had reached a deal only to have my credit pulled and attempt to twist my arm into an insane deal no one would take unless your blind and or have no financial responsibility.... Pulled my credit and threw on 20k in extra fees and added on that clearly no car needs after we had spoken and came to a verbal agreement Shop at mossy Honda in lemon grove if your looking for fair treatment and you value your time read more

Chula Vista Honda - Car Dealers Near Me - Chula Vista, California

Purchased a vehicle at Chula Vista Honda find out the car has front and damaged that they never disclose that which total is almost $7000. I would never buy a car from them again and I'm gonna upload the pictures if you guys want a good dealership to go to please stay away from them. They don't care about you at all and they don't answer the phones and they keep saying that the owner is out of the country in Canada. I'm the type of person to drive down there and get some shit handled. it's funny how people want to sell you stuff and then don't wanna help you out when they know that they did wrong so I've already gave the US general a call and they will be reaching out and I do have a lawyer on standby. read more

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I came to Chula Vista Honda interested in purchasing a Civic Type R, only to be met with one of the most absurd and shady dealership experiences I've had. They placed a $17,000 markup over MSRP--yes, seventeen thousand dollars--on a vehicle that already commands a premium. When I politely questioned the justification for such a steep and exploitative markup, instead of being reasonable or transparent, the staff doubled down and tried to justify the pricing with vague claims about "market value" and "limited availability." In today's market, with interest rates high and car buyers being more cautious, this kind of pricing is not only out of touch--it's borderline predatory. Other dealers within a reasonable distance are either selling at MSRP or with far more reasonable markups. Yet Chula Vista Honda stood by their inflated number without offering any added value or rationale, just arrogance and condescension. This dealership clearly prioritizes gouging customers over building relationships or providing fair service. It's shady, dishonest, and frankly insulting. If you're shopping for a Civic Type R--or any car--do yourself a favor and look elsewhere! Salesman Vince 0/10 read more

Chula Vista Honda - Insane markup! - Car Dealers Near Me - Chula Vista, California

Andres (the manager) was incredibly unprofessional and disrespectful to my family as we were trying to close a deal with Felix, who was incredibly kind. Andres ruined the whole deal by speaking down on us and being extremely condescending, especially when informed that we would be taking the vehicle as the base trim. Even before we started discussing the price, he was already rudely speaking to us when directing us where to go and sit to begin the discussion. As a manager, he should learn to speak to clients with more respect because his attitude and lack of manners is costing his employees sales. read more

I haven't written a review in so long, but I am compelled to talk about my experience. My recent experience purchasing a 2025 Honda Civic Hybrid Hatchback from Chula Vista Honda on May 11-12, 2025 was an incredibly frustrating and disappointing experience. I am writing this to warn potential buyers about the serious issues we encountered, which demonstrated a concerning level of negligence and lack of professionalism. While our salesperson, Andres, was not overtly rude, he displayed a significant lack of fundamental sales skills and attentiveness. This contributed to a sales process that felt disorganized and ultimately neglectful. Rather than feeling pressured, we experienced a downplaying of serious issues, particularly concerning the vehicle's condition. The most alarming issue was Chula Vista Honda's attempt to sell us a brand new 2025 vehicle with an active check engine light illuminated. Instead of addressing this critical fault proactively and with transparency, the severity of a check engine light on a new car was notably downplayed by our salesperson. This is a serious lapse in quality control and customer care, raising significant concerns about their business practices. For a dealership to even consider letting a new car leave the lot with such an issue, let alone minimize its importance, is unacceptable. Despite these significant red flags, we unfortunately proceeded with the purchase of the Civic Hybrid. The finance manager found out about the active check engine light and suggested we not take delivery of this vehicle and wait until the next day for service to look at the Civic to make sure the car was safe to drive. This turned out to be yet another mistake. We came back the next day after service cleared the vehicle as safe. Adding to the already poor experience, while attempting to affix the temporary license plates, our salesperson, Andres, damaged our brand new car. This act of carelessness was deeply frustrating and further highlighted a lack of professionalism and respect for a customer's significant purchase. Finally, after enduring a terrible sales process, neglecting to buy a car with a check engine light, and having our new car damaged by their staff, Chula Vista Honda didn't even bother with a proper delivery. Once the paperwork was signed, we were essentially just sent on our way with a damaged, problematic vehicle. There was no walkthrough of the car's features, no congratulations, just a clear desire to get us off the lot. I'm not even going to to in detail on how much time we spent on this car buying process. But it took about 8 hours in total, for both days! The dealership demonstrated a clear lack of respect for its customers, a willingness to sell faulty vehicles, and an unacceptable level of carelessness resulting in damage to a brand new car. I would strongly advise anyone considering purchasing a vehicle to steer clear of Chula Vista Honda. This dealership has proven they cannot be trusted to provide a fair, honest, or competent car buying experience. We are beyond disappointed and feel completely taken advantage of. read more

Chula Vista Honda - Damaged caused by salesperson - Car Dealers Near Me - Chula Vista, California

Big Thanks to Arnold,Carlos, Guzz Even on a rainy day they came thru for us made sure we found what we were looking for thank you guys appreciate you all Happy New Years 2026 read more

Terrible customer service, management rude and not willing to help make a deal, Eduardo the salesman very nice and willing to help us but management and finance very closed minded read more

Was hesitant to buy a car since I haven't bought a new car in almost a decade. However, Marshall made our car buying experience very pleasant, he even stayed late to ensure that we had a seamless financing. Thank you for helping us find our car. read more

Chula Vista Honda - 2026 Civic Sport - Car Dealers Near Me - Chula Vista, California

This review is for Kobe, I bought a used Honda Passport in February 2026 then again, my son bought a used Honda HRV (with my recommendation) just this month, March 2026. I had a superb experience with this new manager in Chula Vista Honda named, Kobe (he just got there from another Honda dealership). Kobe wants to help in any way he can to get you your car, suv, truck, etc..he can make things happen (I saw it). I admit that I am not an easy person to deal with but Kobe listens and balance the situation between the customer and the dealership. I will Not be surprised if Kobe becomes the General Manager of this dealership, his quiet and kind demeanor really gained the customers trust. (he earned mines). I am coming back next month to buy more car from Kobe (helping my friends and relatives). Kobe is the "MAGA" of Chula Vista Honda read more

This was the worst dealership I've ever gone for any maintenance in my life I will never go here ever again. My gas tank lock mechanism was broken. I went here cause I desperately needed it Open to get gas before it ran out. for something that can fit in the palm of your hand and change in a matter of 20/40 minutes I had to pay $700 and the part was only 80 something, also the $700 is after a discount. This is ridiculous and as a member in the military I'm highly disappointed! I'm gonna recommend nobody to go here and never purchased another Honda vehicle. I might as well buy a high-end vehicle if I'm gonna pay this much for maintenance. The staff couldn't even understand and I needed a diagnostics for $200 when I told them what the problem was it's simple it just wouldn't open and just need the part replaced. If you go here run for the hill's it's just a money hungry place. read more

If I could give more than 5 stars, I would! I brought my car in for a wheel alignment at Chula Vista Honda, and Mr. Romeo Guangco went above and beyond in every way. Not only did he perform the service with precision and professionalism, but he also took the extra step of going on a test drive with me afterward to ensure everything felt perfect. He clearly explained what to expect from a proper alignment and told me that if I wasn't completely satisfied, he'd recheck and adjust it right away--no hesitation. That kind of commitment to quality and customer satisfaction is rare these days. The car drives like new now--smooth, steady, and exactly how it should feel. Romeo's attention to detail, honesty, and genuine care for the customer made this experience exceptional. If you're looking for top-tier service, ask for Mr. Romeo Guangco. Chula Vista Honda is lucky to have him--and so are their customers! read more

I recently accompanied my 20 year old nephew to purchase a vehicle at Chula Vista Honda. Seemed easy enough. He found a car he really liked, he called the dealership to see if it was still available, they said yes, and we were on our way. They showed him the car, he went on a test drive, and everything was going great. We agreed on a deal and started the paperwork. About half way through the paperwork, we noticed the salesman getting a little nervous. He got up multiple times and then came back. I asked him what the problem was, and he had no choice but to explain. That exact car had already been sold, and the family that bought it, was in fact already doing the paperwork in the cubicle right next to us. They literally had sold the car before the test drive, but still let my nephew also drive it and start the paperwork...on the same car! The idea was an obvious bait and switch. They actually tried their hardest to make him choose another color and trim. They supposedly scanned every dealership in San Diego, and told us the vehicle was not available. They wanted us to Wait a few days, as they would have the same exact model by then. When the general manager came through at my request, she wasn't much better. She basically told us, mistakes happen and she was sorry, there was nothing else she could do for us. We took the higher road, and went straight to the Honda dealership in Kearney Mesa, where they had the same exact vehicle, at a better price, and were a whole lot more professional, from top to bottom. So glad we did. Lesson learned, if you want to be treated like an idiot, Chula Vista Honda is the place for you. read more

My daughter brought in her 2014 accord for a squeaky belt. Her service advisor, Jorge told her she needed a new drive belt and tensioner, at a cost of 1,017 dollars. (Look up the prices for a drive belt and tensioner, it's barely 300 in parts) They recommend replacing drive belts every 40k miles. It was replaced last June by Firestone. Then they proceeded to tell her of other work she needed, totaling over 3k. I drive a jag, those are Jaguar prices, for an accord!!! I told them not to do the work, and she would picking the car up. My trusted mechanic who does great work, quoted just over 3 hundred bucks. I applaud my daughter for wanting to be independent, but I think they saw her coming. Never again will I let her take a car to a dealer by herself, especially this dealer. How do you know if they are being honest....you don't!!! read more

Chula Vista Honda - Receipts - Car Dealers Near Me - Chula Vista, California

Recently, our son purchased a used car from Chula Vista Honda. Approximately a month thereafter, the automobile failed to start. We called the dealership and spoke to Andres. He directed us to have the vehicle towed, and that he would oversee the required repairs. Following delivery and a technician's review, Andres made the decision to transport the car to an OEM dealership for review and repair. This process was utilized to maintain the original manufacturer's 36 Month / 60K Mile warranty. The repair operation required less than two (2EA) days for completion, and a young man's relationship with the Chula Vista Honda dealership grew exponentially. Clearly, Chula Vista Honda had the correct employee "in the right place, at the right time!" Andres's knowledge, skills, and abilities were fundamental to achieving a timely diagnosis, repair, and job completion. Kudos for a "job well done." Eldie & Tom read more

So I have to say I'm very happy with all the help I got from Ashley and Eddie, they were so amazing with me and took me in last min as well. I was in a pickle with my other car and Ashely helped with it, explained everything very well and made me feel comfortable as if we knew eachother for along time. Eddie was amazing as well, he came at me with number and worked with me what I had. Thank you so much Ashely for everything to helping me get a new car, to charging my phone and going over everything with me to making me feel very comfortable. I would definitely recommend Ashely to anyone who is knowing for a car because how y'all made me feel. read more

Chula Vista Honda - Car Dealers Near Me - Chula Vista, California

This place just got worse. Just found out, their best Parts department employee, was laid off recently. He had the best customer service and was very acknowledged on everything. They had 2 other guys there but we're extending rude, with no personality. Honda, what were you thinking? Nacho will be missed and I won't be returning. I am spreading the word.... read more

The worst dealership you could ever buy a car from bad customer service from the salesman and finance department. Javier from finance the worst been trying to get my refund from extended warranty and gap had me going back and forth to the dealership with no answer. Every single time I do an appointment with finance they tell me to walk in's but they always tell me they are busy selling and closing deals to come back another time. I been trying to get this refund since February it's already June and still haven't received my refund. The worst experience was walking in two hours before closing spoke to Javier and he told me give me a second will come back and help you out. Comes back after like 30 mins tells me "Sorry I have to take lunch because if not I will get in trouble, but I promise will send you the email of the process of the refund" shocked my hand and promised me to send email never received that email. read more

Bait and switch tactics. You're quoted on price for service. Arrive and quoted a higher price, then quoted a 3rd higher price. For standard routine service. Do not service your Honda here. They are always empty and i have a feeling this is why. I tried giving this place 3 tries and it's been the same. Management has to go if they are allowing price gouging. You'd be a number one dealer being so close to the border but greed and lack of respect for your customers will be your undoing. read more

Everything, made an appointment only for them to tell me it's gonna be a 3 hour wait and to make another reasonable appointment (meaning don't make appointments on the weekends),because their service advisor left early and that they were busy. read more

Massive thank you to Chris Rincon and his sales team ! They took care of me from start to finish making the notorious experience of going to a dealership that much easier. Their experience was clearly shown that night , everything going smoothly and efficiently as possible and the dedication to service was never casted aside. Can't thank you guys enough ! I recommended anyone and everyone to come get their next car here !! read more

I bought a 2024 accord hybrid touring from this location in January 2024. Great buying experience. This is where the problem comes in. I have 42,000 miles on my accord. I start having random problems with the car knocking and shaking really hard. I do some research and find people with similar issues needing fuel injector and spark plug replacement. I confidently take my car to this dealership, sure that my problem is the same as others with the fuel injectors. Service advisor says it's not the fuel injectors or fuel pump, and the engine needs a teardown to diagnose the problem. Assures me I won't have to pay out of pocket because I'm well within my powertrain warranty. Well, they teardown the engine and there's no problems. At all. They then proceed to tell me it's $1300 for the engine teardown. I thought I didn't have to pay for that because I was under powertrain warranty, and there was no damage to the engine or the vehicle. I guess the service advisor misinformed me, a pretty costly mistake. They pinpoint the issue to the engine harness saying there's no damage but there's intermittent "loss of communication" codes. After checking the NHTSA website, im not the only one with this issue. They want $2500 out of pocket for the teardown and the new engine harness. My car is not even 2 years old, with 42,000 miles on it. It's a $40,000 vehicle. We have 10 year old Kia's and chevys that have never needed an engine harness. I've had 3 Hondas the last 6 years, none ever needed a new harness even with double the mileage. Awful service department. read more

Dropped my vehicle off due to a known issue with engine and an extended warranty due to this issue with engine. The staff was great regarding setting up repair and communication. However, even though my issue was due to faulty Honda production they refused to provide a loaner. Told me it was Honda USA saying this. Verified that it is the dealership's responsibility and choice to provide or not provide a vehicle. 100% should not buy a vehicle from here . Find a Honda dealership that does provide courtesy vehicles when issues are due to Honda quality. share this with anyone looking to buy a car as this is good information to know before a purchase. read more

Thank you Kevin! For fixing my ac. I appreciate your amazing customer service. Everything was very efficient and done in a timely mater. I definitely recommend buying your next vehicle here the process was so easy. I love my new Honda civic. read more

Chula Vista Honda - Car Dealers Near Me - Chula Vista, California

Quick in and out. Very helpful and friendly and very helpful for every need. Bought a hrv for the wife she loves honda.

They tried charging me 46k for a Honda civic sport that's 27k. Thats nearly 19k add ons , they tried robbing me in daylight , it took awhile to get all the fees off , they took off half and told me they can't take off certain stuff like karr alarm and pro pack accessory BS, because apparently "that costed labor and we can't take it off" and what BS of an excuse that was, I said if I don't get every single add on off , I'm walking and going to another dealership, and all of a sudden they took it all off. Don't let them steal from you and rip you off, never accept any add on here especially bs ones. They stayed firm and so did I, but remember as a customer you have more power then they do, they need this sell more then you need the car. read more

Chula Vista Honda - 46k for a civic sport, the same price of a type r - Car Dealers Near Me - Chula Vista, California

I have had 2 appointments with this Honda dealership for a recall on changing the fuel pump of my car and both times I have gone for the recall because they assure me, they have the part and they never do. If for this reason my car breaks down, I want it to be known that this dealership will be at fault for not providing me the part that is needed for my car at the time they assured to replace the part. read more

Very surprised to say this but I recommend this Honda more than the Toyota dealer next to it. I hit scammed at Toyota buying a new car. Here at Honda no problems so far with the purchase read more

I got quoted to install two sun visors for $700 dollars. Each visor new was 80$. Tell me why the "service manager" claimed it would take about 1hr and half to install each visor and they would need my vehicle for about 3hrs. I bought the visors myself and installed them in 3 min each side. read more

Chula Vista Honda - Self install, 3 min. - Car Dealers Near Me - Chula Vista, California

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THEY LIE. DO NOT GO HERE. They posted 0% interest rate, then they force you to buy ALL the warranties. 27k civic went up to 45k. When we said no, they refused to sell it to us at 0% interest rate. Rigoberto pretended not to know anything. Senior sales rep also lied. Do not waste your time. read more

They seem to like to take advantage of younger women here...so if you're female, and or younger. Do not go here...they scammed my friend and still owe her over $800. She reported it to BBB, and they never responded. They're blatantly scamming. read more

Do not recommend. Horrible service and extremely disrespectful. What a disappointing experience trying to get a new car. Do not do business with them and go to another dealership. read more

No star if possible! Where do I start. This Honda dealership makes car buying a terrible experience. There managers are full of characters. They wanted to charge me $1500 for a car alarm when brand new cars are standard with them. Just one the idiotic charges they wanted to add. This dealership gives Honda a bad name. read more

I took my 2016 Honda Pilot to this dealership for two recall issues--one for the sunroof and one for the hood latch. My appointment was at 7 a.m., but the technician didn't even arrive until 8 a.m., so I don't understand why I had to come so early. My car wasn't ready until 12:07 p.m., meaning I wasted almost five hours, only to find out that neither recall was performed. For the sunroof, they claimed that because I have a roof rack, the recall no longer applied. As for the hood latch, they said they couldn't replace it because the latch was damaged. While I can accept the explanations, I don't understand why it took them over four hours just to tell me this, especially when I arrived at 7:20 a.m. The experience was frustrating, and even their waiting room felt subpar compared to other dealerships--cramped and uncomfortable, more like a low-end auto shop. I will never return to this place. read more

If you are looking for a new car, forget going to this dealership! They are very good at the loss leader approach! Went in to purchase a new Accord with my son. We had already looked up the very same car on their website, knew the price needed to lease it and were prepared. Started the process, sat down and waited to get first offer. Great salesman helped us, very good at what he does and can say nothing bad about him. Sales manager came out with first offer out of the gate of $1,200 per month for a lease. I thought this was a mistake and they were giving me the purchase price for three years. The sales manager said no, that was a lease. I almost fell out of my seat. Saw some additional items added with no explanation and told her no, the monthly lease on that car should have been 60% less. Was getting up to leave and she said wait, let me try to earn your business. Asked her to sharpen her pencil and recalculate. The salesman came back, asked me if I was military, said yes as I had mentioned that earlier for that discount along with Costco prices. He also asked if I was a Honda owner which I do have a Honda as well. He said ok. Sales manager came back with a second offer, this time around they came DOWN TO AROUND $700 per month. A $500 reduction and no explanation on why such a drastic reduction. By now I had enough. Got up to leave, showed the sales Manager the offer on THIER WEBSITE FOR THE SAME CAR. ($510 lease). The look on her face was priceless, like oh crap. I told her this is the price I'm willing to pay. She told us she could not get there so we left. We were at a different dealer, finalizing a purchase on another Honda. She called, offered another offer, still above the one on the site. I said no thank you but I found my car at another dealer who respect their clients and sells you what they advertise (Lemon Grove Honda). Buyer beware!!! And no, I have a very high credit score so that was not the reason. They were trying to get as much as they could and ended up insulting me instead read more

Not sure if this was an employee or a test driver, this person almost hit me today while getting off the freeway.... And also hit another person. read more

Chula Vista Honda - Not sure if he's test driving or is one of your employees but he is driving very erratically and almost hit me !! - Car Dealers Near Me - Chula Vista, California

Great customer service! James Q the finance manager was extremely kind and helpful. James worked hard in order for me to purchase my new Honda for myself and family. We appreciate him a tremendously read more