Great service! I waited to review for a month to see how my battery replacement worked. Phone is…read morelike new!! No more carrying around a charger to keep my phone on for so many hours. iPhone 12 replacement is going strong!!! Thanks!

I just went in to get my phone screen fixed today! I would definitely recommend thanks so muchread more

After attempting to troubleshoot my LG Magic Remote onliine, I submitted a Yelp request to Jeovanny…read moreat TV Doctor to help diagnose and repair my 2020 OLED77CXAUA tv. He was able to come out to Escondido and pick up the tv set the same day. The TV was repaired and returned home within 48 hours. Great service, friendly, professional, and courteous. Very happy with the quality and cost of repair service. Highly recommended.

Jeovanny has had our TV since July 2025, and unfortunately it has been one delay after another due…read moreto reported health issues and undelivered parts. I have tried to be extremely patient and understanding because unexpected hardships do happen. However, after being promised twice that our TV would be returned "by the end of the week"..once about 3 months ago and again about a month ago, we still do not have it back. At the same time, I've noticed recent reviews showing other TVs being repaired and delivered. He did provide us with a temporary "loaner" TV while ours was supposedly being repaired, but it has a line through the screen and is not comparable to the 85" Sony TV we paid nearly $500 to have repaired. It has now been about 11months with no resolution and currently no responses. I'm simply sharing my experience so others are aware there may be a risk of extremely long delays or not getting their TV returned.

I've been using Dr Apple for a few years now. Always the best quality and clear communication…read more Recently I tried someone new because the Dr was ill. I wasted a week of my time and ended up having to pick up my laptop and take to the Dr as I originally wanted. I would have been better off just waiting... never again

On the surface, Roger is a kind, friendly, hard working, diligent man who gets the job done for his…read morecustomers the fastest he can. This can be said for the people who have easy fixes and/or communicate every single needed detail to him before he goes to work. When it comes to customers with complicated matters however, this is where it gets shaky. Very shaky. The great 1989 earthquake of San Francisco shaky. Donald Trump's reaction to Bad Bunny shaky. He becomes combative and defensive, as you can see on his replies on all the bad reviews here. I brought my Macbook to him on May 2024 because it kept freezing. He got it working again in about two weeks! Amazing!!! HOWEVER... what he decided to do WITHOUT MY CONSENT was upgrade my system. I never asked him to do such a thing. So in his defense, he said I should've told him from the beginning to not upgrade my computer. I didn't want an upgrade because my older programs I frequent would not work anymore with the new OS. So, what? Is it standard operating procedure for this to happen? Is it common knowledge? I never signed a contract, nor did he ever give a word stating he would upgrade my system if he ever saw the need for it. This was a continuous uphill argument that only gave me a worsening, worsening impression on him. As you can see, Roger does not practice the classic businessman's motto "the customer is always right". He did offer to fix things anyway at no additional cost. Thing is, I gave him my laptop to attempt reversing the upgrade in June 2024 and he kept it for ONE WHOLE YEAR. Within that year, I'd follow up with him every week. He apparently has been hospitalized, went to the Philippines and was having personal problems. I don't know which of those to believe. But long story short, I didn't receive my laptop back until early July 2025. There was no extra work done to it. It was in the same condition as when I handed it back to him a year prior with the updated OS. He even gave me a box for a new iPad, with no iPad inside it. Very funny Roger. People, I've come to learn he isn't registered with the BBB or the BHGS. He also blocked my phone number, as I was trying to reach out to him for at least a partial refund, and my text never said delivered. This guy used to argue that he did fix my system, and the amount I paid him covered that. But where's the customer satisfaction? I didn't get that AT ALL. The amount I paid him SHOULD include customer satisfaction. It's basic business principle isn't it? So behind the polite smile, the "God bless you", the "it warms my heart when you leave good reviews", this is what you'll get when something doesn't go your way. I'll never have my old Macbook the way it was again and my $372.35 was thrown in the trash. I'll never hear and edit the inspiring audio that I can only access with my old ProTools program. Nor could I ever see or edit the amazing photos I kept in my old Lightroom program ever again. Thank you Roger. Thank you for teaching me that my weakness in undercommunicating will cost me in the end. Thank you for adding an unanswered grievance to my life. This is one malpractice on your part Dr. Apple. And my heart goes out to the others that have been wronged under your care.

They were very clear and really quick. I had a steamdeck that I wanted to do a shell swap on. I…read morethought I could maybe do it, once I saw how much went into that I decided to let the professionals do it. It was a lot. I decided to go with Nerd Repair Center, and I'm so glad I did. It's beautiful. They absolutely knocked it out of the park. Go to them. Price was right and quality was next level. Thanks!

I had a great experience with Veronica when I brought in my broken elf hat. I was very happy to…read morereceive the phone call this past Saturday morning that they were able to fix it. It lit up and played the holiday song once again. This hat was in my friends family for the past 15 years and she would put it on and play it for her kids every year on Christmas morning and that is when they knew it was time to open their Christmas gifts. I was devastated when she told me the story after making the phone call that the hat broke when it fell on the 3rd day of her passing it onto me since she saw how much it put a smile on my face after playing it for me. Thank you, Veronica and Mike. I appreciate you fixing the elf hat.

The guys here are awesome! Im going to submit this review for the north park and downtown location…read morebecause the fellas at both of these shops have helped me. I brought my iPhone 12 Pro in to have the back glass replaced (badly cracked each time, yeah I suck) and to have a new battery installed. Every single guy I've interacted with has been awesome. They are very friendly, work quickly, care about the customers and are VERY accommodating. HOW accommodating you might ask? Well I brought my phone in yesterday to have the back glass and battery replaced. They were able to fix the back glass no problem but did not have the battery at the north park location so they asked to come in tomorrow. I mentioned that I wouldn't make it by closing because of my work commute. Well that didn't deter them from being awesome at all. Not only did Miguel, from the downtown shop, bring the battery up from his store, but he showed up at the north park location 30 minutes after closing AND replaced the battery for me. I choose to support local businesses and I am MORE than happy to spend some time writing up a review (here and on google) for great people behind a great local small business. I hope this review is helpful (it really is) and hope you give them your business (cmonnn). Thank you guys for giving a s**t about your customers!

if I could give it 0 starts I would first off they answer…read morethe phone super rude and extremely loud background can't hear anything and they completely rip you off! They make sure you pay for the service first then they attempt to fix your phone screen and after a few days almost 2 weeks later hey say it's unfixable and won't refund your money!! watch out for these SCAMMERS!! DO NOT bring ANYTHING here!

Quick painless and relatively affordable ram upgrade. Thanks fellas. The gentleman behind the desk…read moreset aside the project he was working on to help me with my ram upgrade on the spot.

Super helpful and informative. Thomas and his team took good care of my desktop after searching for…read morea new case. I'm so happy with their performance and will be coming back!

Walked in and needed some help with the cleaning of my charging port... Kieman immediately helped…read moreme out and helped to clean it out right away. He was very friendly and knowledgeable! I plan to come back for any future cell phone issues!

Omar was able to diagnose and give me a quote on my iPhone repair in less than 5 minutes. The price…read morewas so good, I just decided to get it done. To my surprise, it only took him 30 MINUTES to get my screen replaced. About the same time it took me to shop inside Walmart. They told me they can fix anything so I'm bringing in my tablet for a new screen and battery. Only place I'm going for any repairs from here on out!

Super nice guy. Gave me a few minutes of this time on my sluggish phone problem. He boosted the…read moreRAM setting no charge..

Great service from this company. I went in about 3 days ago, they cleaned my PlayStation 5 within…read moretwo days and I went home and started playing and so far no overheating issues. When I go home tonight after work I will get back on to further play for a longer time to really test it out.

I had my TV serviced by Miguel last night and I turned it on today and had no sound. Miguel told me…read morethis was a cable issue and clearly walked me through it in about 4 minutes......at no extra charge......THANK YOU MIGUEL VALDEZ! Highly recommend this company

Great service and flexible. Miguel was knowledgeable and professional. He was able to fix drawer…read moremicrowave and demonstrated attention to detail. A++