I found these optometrists in Cincinnati through a friend of mine who told me about Dr. Van Der…read morePloeg and Associates and mentioned that they are the best east Cincinnati eye doctors. Since I respect his opinions I went in to their Eastgate Mall optometry inside Lenscrafters and really enjoyed my whole eye care experience. They were friendly and professional and after going through a painless eye exam I was given an overall outlook about the health of my eyes as well as getting some great advice on which eyeglasses would fit me best. They have a very nice clinic and the atmosphere there is great, really friendly and courteous. Their prices are reasonable and I got out with 2 pairs of eyeglasses instead of one. I recommend these optometrists, just like my friend, to anyone in the Cincinnati area.

From the owner: The staff at Dr. VanDerPloeg & Associates of Cincinnati, Ohio is dedicated to caring for your eyes…read moreby providing state-of-the-art technology and expert vision care. Our experienced doctors are trained to provide patients with a wide variety of eye-care services including comprehensive eye examinations, contact lens fittings and medical eye evaluations. Our doctors are also certified in the diagnosis, treatment and management of most ocular diseases. Our in-depth exams are customized just for you and your unique eye-care needs.

I actually found this place based upon Yelp and the great reviews it had. I really wanted to stay…read moreaway from the "Eye" factories in the area, and it was important I saw an Ophthalmologist (actual MD) as opposed to an optometrist. This is a locally, independently operated business and that truly shows. From the moment I called to inquire about an appointment I was very impressed with the staff. The receptionists were so very helpful, and they even had me speak with a technician to troubleshoot how emergent my issue was. They got me an appointment in a timely manner. On the day of my visit every one in the practice was wonderful. I was very impressed with Dr Howard! He took a reasonable yet efficient amount of time and had great "bedside" manner. Wait time prior to appointment was also reasonable. Now that I have visited here I wouldn't go anywhere else!

Great eye doctors who care about their patients. My wife and I have gone there several times over…read morethe years for eye exams and medical issues with our eyes. Doctors and service are great! Have not bought glasses from them.

I've had a over all good experience at CEI my Dr that I had at the Eastgate office had went to…read moreanother job out of state and I really liked her so I don't know to much about the new Dr.

I recently took my 13 year old son to see Dr. Krug at this office, to say his bed side manner was…read moreatrocious would be an understatement. I found him to be curt and down right rude. I would suggest you find another doctor who enjoys his job!

I've been going to this practice over 20 years. The doctors are excellent. Their finance office…read moreis HORRENDOUS! On March 2, I paid a large sum because I had forgotten my new insurance card. It has been almost 3 months, and they have only partially reimbursed me. I call once a week, and nothing has changed. I've asked for a statement for 2 months, which I just received. My large payment there is not recorded. I'm leaving the practice.

Venture capitalist health care at it's worst. Argue with you if answers to their questions not what…read morethey want. Still experiencing problems but all they do is dismiss and argue. I guess I should be happy I can still see after going to Midwest Eye Center.

Prompy, courteous and professional staff. Everything was explained in a way that was easily…read moreunderstood.

I was so pleased w Dr V! He was very friendly and explained the details about my eyes, the digital…read morephotos that were taken and the various elements of my eyes. He answered all my questions and took the time to do so. It was a good experience.

Jake (very patiently) helped me find a pair of glasses that checked all the boxes. He already had…read morethe thinner temples and different nose pads (previously agreed to) on the glasses when I came to pick them up. I didn't know temples covers came in different thicknesses than on the glasses model or that they made nose pads that are sticky and keep the glasses from sliding down your nose. Thanks Jake!

Everybody was so friendly from the minute I walked in - Jake and Patrick are both awesome very easy…read morevisit. Had my eye exam done picked out a frame got my order placed all in less than 30 minutes. And I love the frame.

Dr Meek has always gotten the correction right. She is efficient and there is not a lot of messing…read morearound.

2 years ago I had her prescribe my lenses and they were great and I would recommend her 100%;…read moreHowever, last month I had her check my prescription that I Now have to pay for $80+ and after the glasses were made I had a problem seeing out of my left eye. She came out and I told her the problem and her and the woman adjusting the glasses both recommend that I wear the glasses for a little while and let them know if I still have the problem with the prescription. 3 week later I still have the problem, now she wants me to pay another $10 to re-examine the left eye. So now I will have to drive 200 miles round trip to get the problem corrected. So I am very disappointed with her at Eyemart in Cincinnati

I walked in here for the first time to see if they had frames I liked, and they had some I loved (2…read morefor $99 - my choice to upgrade) so I scheduled an eye exam. The employees were friendly and helpful, and Bill was the one who eventually took my eyeglass order. He was very nice. The eye doctor, Dr. Cozzi, was nice and quickly did my exam in about 15 minutes. I ended up upgrading a lot of features to the 2 pair of glasses I bought, including trying "transitions" lenses for the first time, so I ended up spending a lot more than I originally planned BUT there was NO pressure to do so. I have been happy with them. When I picked up my glasses about 10 days later, the manager Lucy helped me and she also was very nice.

DO NOT GO HERE! Unprofessional. There aren't any doctor's onsite. It's all done virtually, if…read morethere's even a doctor signed into the system. I had an exam scheduled for 5:20pm on 2/4/2026. At 6:30 I was called back for my exam. The first doctor came on screen and decided she wasn't going to conduct the exam because they didn't do a lensometry on my glasses, even though my primary correction is with contact lenses. The second doctor came on screen, 10 minutes later, and didn't care about the lensometry. My wife had an appointment for an eye exam at 5:30pm on 2/4/2026. She was finally called into the exam room at 6:50pm, only to come out 5 minutes later because all the doctors had signed out. You read that right; there was a patient in the queue and all the doctor's signed out of the system know there was a patient in the queue. Imagine if you went to a doctor's office, sat in the waiting room for them for over an hour only to have someone come out and tell you the doctor had already gone home for the day 10 minutes earlier, which is pretty much what happened here, only virtually. Their solution was to have my wife drive to the Mason location today, 2/5, for an exam as they didn't have any availability at the Eastgate location today. Never going back.

They do a great job!!! Friendly people, good products, and Dr McFadyen gives a very thorough exam…read more I was really surpised how well I could see through my new glasses.

We have been going to McFadyen Family Eyecare for over 10 years. Friendly people, good products,…read moreand Dr McFadyen gives a very thorough exam.