I'm very grateful to Dr. Chou and her team at the new Arcadia office. She delivered both of my…read morebabies by C-section, and I'm thankful that both deliveries went smoothly and resulted in two healthy boys. Dr. Chou is very professional and highly skilled. My recovery after both surgeries was smooth, and the incision scars are minimal. She also has excellent bedside manner and is very attentive to details, which made me feel comfortable and well cared for throughout the process. Her team at the office is also wonderful. Communication is clear, appointments run smoothly, and the staff is always helpful. The office may not be fancy or full of extra services, but they truly make you feel cared for and listened to. I really appreciate the level of attention and professionalism from Dr. Chou and her entire team. Highly recommended.

If I could give a negative review, I would. Whatever you do, stay away from this doctor…read more I saw her to ask about getting an IUD, and she literally said to me, "Why can't men just wear condoms?" I was in shock. She then proceeded to try to talk me out of getting an IUD, saying that because I've never had children, I don't know what pain is. She was incredibly insensitive, and I couldn't believe I was talking to a medical professional. Additionally, she didn't offer or recommend any other birth control options. Instead, she was incredibly rude throughout the appointment.

My wife started her pregnancy healthy, but during her second trimester she began experiencing…read moresignificant swelling and rapid weight gain. We raised these concerns during her prenatal care, but Dr. Rose attributed the changes to my wife's diet. At eight months pregnant, my wife's blood pressure suddenly skyrocketed. We went to the ER, where we were told she had preeclampsia and that our baby needed to be delivered that same day. Our son was born a month early by C-section. Thankfully, he is healthy and growing strong. Looking back, I strongly believe the warning signs should have been taken more seriously and investigated further rather than being attributed to diet. The experience left me feeling that my wife and son were put at unnecessary risk. Another major concern with this practice is the lack of continuity of care. My wife was not consistently seen by the same doctor throughout her pregnancy, which made the care feel fragmented and, in our experience, contributed to concerns being overlooked or not followed up on appropriately. This was one of the most frightening experiences our family has ever gone through. I would encourage any expecting mother experiencing sudden swelling, rapid weight gain, high blood pressure, or other concerning changes to advocate strongly for herself and seek immediate medical attention if she feels something is wrong.

I was asked to go to the ER by one of their providers, as I was experiencing some issues that were…read moreconcerning. ER stated it was important that I follow up with Rose after 2 days to recheck bloodwork with OB provider to ensure my low values were trending upwards. I followed up with Rose's office the following morning and received a message that I was scheduled for a follow up appointment with them. Upon arriving they could not find my appointment and I was very understanding and asked if I should schedule an appointment to see the doctor for a follow up. I was advised to go back to the ER (where I already spent $1k out of pocket) if I felt I needed to be seen. On my drive home I called to see if the provider recommended that I follow up with my GP until my appointment with Rose in May (the soonest they can schedule me). There were 3 receptionists in office and no one in the waiting room, yet I had to leave a voicemail and never received a follow up call or message. Suffice to say I followed up with my GP who listened to my concerns and went over my ER visit information and did follow up labs. I am now being seen by cardiology on an emergency referral due to heart palpitations and low potassium levels. I trusted this facility as they stated they are equipped to deal with high risk pregnancies, yet was dismissed when I tried to follow up based on doctor recommendation. I trusted these specialty providers to take care of me and my baby, and all trust has been lost. If they don't care about my health in my first trimester, surely I cannot trust that they will be able to ensure my safety, or even have concern for my well being, for the rest of my pregnancy or during birth. Shame on you.

Dr Nathalie Sami is absolutely amazing. very intentional, up to date with the latest medicine and…read morepractices, and truly cares for her patients. The office staff are also pretty patient and helpful. My experience with care from Dr. Sami has been excellent and I've seen her about 3x now. Every single time she given me plenty of time to express my needs and time to explain her recommendations and leave room for any questions I might have based on her recommendations allowing me time to really understand the care plan before sending me off. Great for an anxious patient. I really appreciate Dr. NS because she genuinely cares for her patients, esp in America as it's rare to find drs here that truly love what they do and practice fairly. The type of care I received was for physical injuries and had an annual physical.

I get Health Coverage thru my wife's work plan, so she did all the planning and research in finding…read morethis spot. We needed to do our yearly physical, so she found this spot right by our apt! Honestly, I didn't really have any expectations but I really enjoyed my time here. In particular, I have to give a big shout out to Dr. Phuong Nguyen. I'm not sure if it's because I'm getting up to that age, but he was easily the coolest doctor I've ever met. Chatted it up about sports and everything and was just very easy to talk to. Conversed well and made the conversation feel natural, like I was talking to an old friend. If it's an option to request him as your PCP, I would highly recommend you do so and I promise, you won't regret it!

this doctor has been running my daughter around or over 3 years and still will not give her surgery…read moreshe needs. he says he only operates on people with pre or cancer. I guess you need to have cancer before he will help you. we are considering legal action against him. Care terrible, office experience terrible hour of waiting. regret trusting this doctor.

I recently went to Dr. Schlaerth after the hospital found a huge ovarian cyst in my abdomen. I was…read morereferred to him by my General Practitioner. I was really nervous at my initial appointment. He understood and was very kind to me. We discussed the procedure that would be best for my situation. I was given a list of preparations to complete before the surgery to protect me from any infection. The people he had in the operating room were very professional, but kind. The procedure was done orthoscopically. Upon waking up I had almost no feeling of pain at all. I was amazed feeling like I was ready to go home. After laying there for about an hour I was able to go home. I had previously had another ovarian cyst removed by another doctor and it was removed more like a c-section and took about a week to feel better. Not here though, I was quite amazed. Dr Schlaerth is an amazing doctor. He is patient to listen, kind and understanding and I feel so blessed to have been directed to his carer.

Dr. Yeh made me feel very comfortable and was efficient, but took the time to answer all my…read morequestions thoughtfully (not many MDs are as patient). He's very knowledgeable and practices good medicine, which makes me feel like I'm in good hands. I also appreciate how he emphasizes what's important for my health and shows genuine concern, but does it in a way that doesn't cause unnecessary worry. The front office staff can come off a little unfriendly at times, but I honestly don't pay much attention to that. It's not okay for them to act that way, but I also understand they're busy and constantly answering phone calls, so I try to give them grace. I'm really there for the doctor, and Dr. Yeh makes the visit worthwhile.

In hacienda heights office, the front desk staff who can speak Chinese is very unprofessional, lack…read moreof basic communication and interpersonal skill. Her offensive behavior/communication explicitly show discrimination to me and my family member, which is unaccepted at all. Such an aweful unprofessional staff should not be qualified working as healthcare provider.

I didn't realize TR was so important for the body. After finding Gameday and getting treatment,…read moreI've been feeling like a young stud again. The ladies at this office are all great. Allie at the front desk is especially awesome. I highly recommend this place. They make you feel right at home.

I've been coming here for over six months, and I've had a great experience every time. The entire…read moreteam is friendly, professional, and extremely knowledgeable. They always take the time to answer my questions, explain everything clearly, and make sure I feel comfortable with my care. The office is clean, welcoming, and appointments are handled efficiently. I highly recommend Gameday Men's Health in Arcadia to anyone looking for a team that genuinely cares about their patients.

Great doctor. Horrible staff. They called me last Friday to confirm Monday appointment. But they…read moredidn't check my insurance eligibility. Came in they declined my visit stating that they don't take Optum care. Bruh you just saw me two months ago, do your paper work and confirm eligibility before having your patients come running in. Edit: additionally the front desk girl with mixed/highlight blonde hair was just so rude, stating that "we can only see you as cash patient", lol yall so desperate for cash money?? It's so embarrassing for the type of service they are offering here.

Can't get a hold of them. mailbox always full. Can't even get authorization correctly . No longer…read morewith Allied Pacific. Thank god . Don't even bother with this one .

Edit: The owner has sent me a DM threatening to sue me for defamation if I do not take this review…read moredown which is so unethical! I have reported the owner to Yelp and Optum for threatening lawsuit. They should be more concerned with providing high-quality care and rectifying their mistakes rather than threatening patients who share their negative experiences. Please check out these other reviews from women with the same experience getting an IUD: https://tinyurl.com/4er5hecs https://tinyurl.com/3d2734ek Original review: I cannot put into a review how disappointed I am with this office. 1 star is not low enough. TLDR: My doctor referred me here specifically for an IUD insertion appointment, but I have not been able to get one as they are not accepting my insurance (despite them being in my medical group and confirming with my very good insurance plan that it is covered)!!! They initially wanted me to send over $1,000 out of pocket to some random Zelle/Venmo account for the procedure, and then "refund" me when they billed my insurance after. If I did not ask them if I had been approved by insurance, I would have paid and ended up not have being refunded! I saw many others had this same experience. Insurance billing staff was completely unprofessional and was talking about gambling while completely messing up my billing and forgetting to have me sign major paperwork. I have voicemails of this experience and have filed complaints with Optum. I have been in constant distress during the process of trying to receive an IUD with them, and have had to call them almost every day for weeks on end. The insurance billing staff is not prepared for their job. They are not knowledgeable on billing procedures and communication is very poor. I came in a few weeks ago after getting approval to go here from my GP and was referred for an IUD appointment. I came in, gave them my insurance, and paid $50 out of pocket co-pay to to have an appointment to get approved for my IUD (I never was seen by the doctor). There was absolutely no warning that they may not take my insurance for an IUD despite filling out extensive paperwork and giving them my insurance before this initial appointment! After my initial on-boarding appointment, I was given the go-ahead to set up my next appointment for my IUD insertion. However, the office staff and doctor forgot to have me sign required paperwork, so I had to come back into their office to do this before they would put in the order for the IUD. The insurance billing staff member was too busy complaining about how he lost a bunch of his money in online sports gambling (Cowboys vs. the Bears football game) with other staff rather than making sure I had everything I needed. I even had to remind them to scan my insurance card! So completely unprofessional and disrespectful. After I signed the paperwork, this is when they began telling me that my insurance did not cover the device (though I confirmed with my insurance that they do, it is literally required by law in the Affordable Care Act that major non-religious insurers must cover the IUD that I wanted). I have given up and have changed providers. I saw other reviews saying they were pushing expensive hormone injections on patients and had other questionable billing practices and I do not doubt it one bit. I really think there is something fishy going on with how they do the billing and I have reported it to Optum. I WISH I LISTENED TO THE OTHER REVIEWS, PLEASE DO NOT GO HERE IF YOU WANT AN IUD!!!

The Doctor herself is good but her office policies are ridiculous. The office staff are extremely…read moreincompetent. I have had a month of going back and forth, my insurance has assured me and the office that the IUD I am getting is 100% covered under the preventative services Healthcare Reform Bill. This includes all co-pays related to a removal and insertion. I had to pay a copay to remove one, after going back and forth there is now a refund "on file." I am now being asked to pay a $1,000 deposit for the IUD when my insurance will pay it 100%. Why the deposit? It's their company policy and I need to speak to their billing department. How can I do that if they are not answering my calls? My appointment for the insertion of an IUD was canceled without my knowledge. I found out because I followed the link on my text, that confirmed my appointment and it said CANCELED. I would have taken time off my work to go to a canceled appointment? This whole thing should have been so much easier than they are making it out to be. I will be calling my insurance to get a new referral to a more competent OB/GYN office.

If you have hours of free time to spend waiting then this is the place for you. The first visit I…read morewaited for 1 hour 45 minutes and this time I am going on 1.5 hours with no relief in sight. For those of you thinking this may be because the md had an in scheduled delivery, think again! She just runs late...I asked :) What's more,when I asked about various forms of contraception she informed me (before even answering) she wouldn't use anything that "kills a baby" because she is catholic. I don't much care about your race, color, religion, or anything else. Everyone has a right to their opinion and MDS have a right to not do procedures with which they do not agree but there are much much better and less judgmental ways to get your point across.