Called to check how much the pizza warmer was and the lady who answered the phone responded quick and was friendly plus let's talk about the price , it's reasonable . Thanks to cindys jumpers my guest didn't eat cold pizza read more

Amazing service. I called to make a reservation for my sons birthday. I believe Jasmine helped me out the first time. She gathered my information, gave me an estimate, and sent me a invoice estimate. I did what I had to do on my end and got a call to finish the reservation w in a few hours. Super easy!!!!! Carlos dropped off the jumper for the event, super professional and cool people! The jumper itself was extremely clean. It looked new. I'm super happy w this businesses service. I def. recommend them for your next party. read more

We rented a jumper from them for my daughter's birthday! Everything went smooth, no issues. Communication was mainly through text, which I preferred. The jumper was so cute and very clean. The kids had a great time! Thank you! read more

Disappointed. Although the drivers and phone personnel were all very friendly and on time. The Karaoke equipment I rented did not work. One of the micophones never turned on. The other had bad sound quality. I spoke to staff over the phone the day of my NYE event but all they could tell me was they would refund me when they picked up on. Well they came and picked up and then I was told that they would mail me my refund. NOT COOL!!! I paid cash for the rental but now I have to wait for a mail in refund. Not sure I'll be checking these guys out again. read more

They were super friendly and helpful at my sons pirate theme bday party. We got the jumpers, table linens, photo booth and they were super friendly all the time ! Def would get them again ! read more

Cindy's Jumpers - They helped my sons party look awesome ! Their linens were all super cleaned and ironed when I had them picked up ! - Party Equipment Rentals Near Me - Paramount, California

2nd time using Cindy's Jumpers for a birthday party, and it was a good experience. Rented a package with a jumper, 5 tables, 40 chairs and a popcorn machine. I added two kids tables and 12 kids chairs. They worked with me and were able to reschedule my delivery earlier in the day that I had originally requested, and the little kid tables and chairs were a hit. I'm sure I will use them again next year. Watch your mail if you're local; I saved $20 by using a postcard that they mailed out to me. read more

Everyone was excellent to deal with each time I talked to someone different on the phone. The carnival booths were new looking and very clean. They delivered on time and picked up when they said. Since time was a worry they gave me other options so I wouldn't be too stressed out and also gave more time for pick up so not to inconvenience myself or anyone. read more

Cindy's Jumpers - Carnival Booths made the carnival birthday into a real carnival! - Party Equipment Rentals Near Me - Paramount, California

Preface: Cindy's Jumpers offers Starbucks gift cards in order to entice customers for good reviews (stated in their email to my business that I will happily supply via picture). I was not enticed, and I will not be leaving 5 stars. For a networking event, we needed a soft serve ice cream machine. Surprisingly, there is only really one place in the greater Los Angeles area that offers ice cream machine rentals, and that is Cindy's Jumpers. The ordering process was frustrating at best. We called many times and got no answer on the phone. We tried to order on the website, but their scheduling tools are ineffective at best. After calling them back on a different day, we got an answer and placed our order. The deposit was not too large of an amount, which is great. The day of the event is where we began to have real problems. The delivery of the machine was scheduled for 4pm, but we were told that they would be delivering it early (by 2:15pm is what the delivery person told us). 2:15 rolls around, nothing. 3:15, no one. They end up getting here at 3:55pm, which is 5 minutes before our original agreed-upon delivery time, but having been told that we needed to be at the event location at 2:15 to receive the delivery and then having to wait another 2 hours while we were trying to get our event together was VERY annoying. They shouldn't have called for an early delivery if it wasn't going to be early, it was a huge inconvenience. Once they arrived, they asked for payment even though we had already paid via debit/credit card a few days prior. We were told that the machine holds 3 gallons of the soft serve mix, it only actually holds 2 and we almost had an overflow disaster next to our VIP guests, so be warned! During our event, the machine overheated and automatically turned off. The machine, including the cord, was so hot it was not safe to touch for at least 15 minutes. This only happened once, but the flavor of the ice cream was problematic for the rest of the evening. The soft serve developed a very metallic taste, and after the 7th person complained to us about the taste we shut it down. After, we cleaned out the machine within an inch of its life. When the deliver driver came the next day (3 hours late, once again), he told us we actually didn't need to spend the time to clean out the machine as it was Cindy's Jumpers responsibility. Nothing was terribly catastrophic. We're just not impressed. We had read bad reviews where the deliveries were always several hours late and that they had terrible communication with customers, so we planned accordingly. Those reviews are true. There was a huge lack of education on the machine we were using, and what our responsibilities were. There's a very very clear problem with the delivery system at Cindy's Jumpers. I am not the first review to complain about late deliveries or false information given by delivery drivers, and I won't be the last if those at Cindy's don't address this issue. 2 STARS: Will not be using them again, recommend only when there is literally nothing else available to you. I encourage anyone going through Cindy's for their party needs to plan everything ahead of time by 4 hours so the deliveries are there when you need them and picked up when you want them gone. read more

Friendly, easy to make a reservation over the phone, great prices! This is my new party rental place! read more

I have never experienced such insulting customer service. I am truly shocked at the owner's malice, accusatory and childlike behavior. I work at a retirement home as an Activities Director and we were having a party to celebrate our residents, so we decided on renting a soft serve ice cream machine from Cindy's Jumpers. Mind you, this machine for a couple hours was $200! So...long story short, it sucked. The machine was leaky, the delivery boys told us the wrong instructions and when I called the number they gave me to get help, there was no answer, no answering machine and no emergency number to call. When the owner, randomly, called me about pick up time, I told him that I had been trying to call and there was no one picking up. Another long story short...he accused me of lying, saying that there is an emergency contact voice recording and I assured him that there most definitely wasn't. The next day I wrote the owner my experience of what happened and how unsatisfied not only my management team was, but also my residents, his response was blaming me and basically calling me a liar. I am straight up offended by this Edgar guy and want everyone to know how awful he is at customer service. If you are someone who likes to be respected and treated well for your business....DO NOT GO HERE! Edgar, I hope that you can learn from this and treat your customers with respect, dignity and kindness. read more

We have used Cindy's Jumpers for several of our events every year. We have rented jumpers, and chairs/tables for birthday parties at home - to games, inflatables, concession machines for our annual football league's kickoff. I have found their website easy to use, with instant access to their inventory. Every time I go online I see that they have added something new to their available offerings. Prices are right on point with other companies, except with Cindy's Jumpers you always receive a professional crew making the delivery, follow up calls the day before your event, emailed receipts, etc. I have added them to our preferred vendor list with my company (event planning) and am always happy to refer them to family and friends. We will definitely be using them again in the future. Great job making & keeping happy customers! read more

Jazmin help me to book our jumper. She was very helpful and friendly. Explain everything with details. On our reserve date the delivery guys call me ahead to notify their arrival time and they pick up in time. Fast and friendly as well. read more

We used Cindy's for my sons birthday party. We just rented a jumper but the jumper was very clean and bigger then I expected. The driver called me an hr before delivery and earlier then I anticipated and scheduled but it was great. They set up fast and made sure I was comfortable with the location of the bouncer and were very professional and polite. I will definitely be using them again. read more

I rented a combo jumper from Cindy's and my experience was the best the jumper was clean and fresh the delivery guys called when on there way they showed up on time and were very nice cause of covid concerns we didn't have many people over but the ones that were here loved the jumper..thank you I will definitely use again read more

I have been ordering from them for years with no problems for all of my son's parties and other parties that I plan and coordinate. However, this past weekend I had an issue with one of their water slides not working properly and a piece of the hose hanging and cutting the kid's fingers when they would slide down. So of course I had to stop the kids from using the slide. I called immediately and was told someone would be there in 20-30 minutes. 1 hour passed and I called again. I was told someone would be there in 30 minutes, again. Another hour passes and the driver calls and tries to figure out the problem over the phone. He couldn't and I was still requesting that someone come out so he said, "ok I'll be there in 30 minutes". Hours pass and finally someone comes and picks up the slide. They didn't look at it or replace it just picked it up. I asked the driver, "so why didn't anyone ever show up" and he laughed. So of course I called the office and sent emails. They're response via email was, "All of our water slides have a soaker hose attached, but if you did not want it you could of easily removed it. We are unable to issue a refund. Sorry." Mind you, my email never said I didn't want it, I was reporting that is wasn't working properly, unable to be used, and it wasn't fixed nor replaced after I reported it several times. Also, if no one ever showed up as promised how do you know exactly what the problem is? Their email confirmation states that if you have a problem with one of their products you must call. It also states that if they cant fix it via phone they will send someone out to fix or replace it (not to take it without refunding you). I sent a long response and attached a screenshot of their email confirmation which clearly shows they didn't do their job. Now they're not responding. I had to dispute the charge for the slide with my bank and will gladly take further action if needed. Of course they won't be getting anymore of my business not because of the water slide, but because of the way they failed to fix the problem. read more

This is the second time using Cindy's Jumpers and they are great!! Very professional and they show up on time! Also, their jumpers, table and chairs always comes nice and clean. Will definitely use them again! read more

I've used Cindy's Jumpers for every party I've had for my kids since my daughter was born 4 years ago. I've even gotten a bounce house for a few of the adult parties. They're reasonably priced, easy to use, reliable and they gave a great selection. They deliver and pick up on time. Two days before the event they call to confirm the date and time. You can reserve your item online or by telephone. If they send an email you can reply to the message and Ivr had the same person (Edgar) respond to inquiries throughout the 4 years. They have a ton of rental options beyond just bounce houses. I've never tried them so I can't speak to the quality of their other items but the bounce houses have always been clean and well taken care of. The people who deliver the bounce houses are very friendly and efficient. I'd definitely recommend them to s tone looking to rent a bounce hoist. read more

I ordered a Mickey Mouse jumper online through their website after finding them on Yelp. Good customer service. Prompt email confirmation after purchase, email reminder 2 days before my event, and a phone call the day before my event. Only reason I am giving 4 stars is because they were supposed to pick up the jumper at 8pm since my party ended at 6pm, however they arrived at 6pm for pick up. We didn't complain but I think if we would've they might have left the jumper longer. Jumper was clean and in good condition. read more

Cindy's Jumpers - Mickey Mouse themed birthday jumper - Party Equipment Rentals Near Me - Paramount, California

The Staff from the Young Ladies I spoke with to even the two Young Men that delivered and setup the jumper. Everyone is very Professional, curious and nice!! read more

We ordered a Minnie Jumper with the park package and it was great! They are already linked up with El Dorado park so getting a permit was easy. My daughter LOVED the jumper and snow cone machine that was part of the package. Perfect experience. Setup and breakdown was amazing. Guys were done in minutes. Will absolutely use them again! read more

Cindy's Jumpers - Party Equipment Rentals Near Me - Paramount, California

We rented a unicorn jumper and it came in great clean condition. It was easy to order off of their website. The week before the party we got a courtesy call as a reminder. There was no issues with my order. We added tables and chairs at the last minute and it was not a problem. In addition, we were able to have the jumper from Friday evening to Sunday afternoon for an extra minimal fee. I would use them again and recommend them for your party needs. read more

I loved this rental company. They have everything available online, so simple and easy! Cindy's jumpers was nice enough to deliver my order the night before. Definitely will be ordering from them again . Happy customer:) read more

We used Cindy's Jumpers for the second year, for our son's birthday party. This year we got a massive Justice League Jumper that was a HUGE hit with the kids, and adults alike. The staff at Cindy's was courteous and helpful from the start. The delivery and pick up were timely, and the prices were very reasonable. We will definitely be using Cindy's again next year! read more

We used Cindy's Jumpers this weekend for my sons birthday party. Ordering was super easy, I placed my order online, paid my deposit and called he next day to confirm. I ordered the first package, which included a jumper, I chose the Teenage Mutant Ninja Turtle one, 3 tables and 20 chairs. I added 10 more chairs and thought the price for everything was reasonable. Delivery was at the time I requested, and the same with the pick up time. The delivery guys were friendly and the equipment was clean and working, couldn't have asked for an easier experience!! read more

Dropped off early. Picked up just after our time finished. Great service. Brand new jumper. Absolutely no problems. Excellent experience!

This is the second or third time I've used Cindy's Jumpers. Every time I call, someone pleasant and helpful answers the phone. This last time, it rained the day I reserved the jumper and was able to cancel (and get a rain check) on the morning of the party. When I re-reserved it a couple of months later (with just 2 days notice before New Year's Day), it was no problem at all. They dropped it off the day before the party and picked it up the day after. Easy-peasy all the way around! read more

Absolutely loved their service. Definitely coming back for any party rental needs. Costumer service was excellent. The most important thing though my son had such a good time in their game truck making his 10th birthday a memorable one, and for that I am thankful! read more

3rd year in a row and its always easy and exactly what we asked for. Thank you Marco for your help [I am so sorry I forget the name of the man working with you) But you were timely and helpful! Thanks!! read more

I have been using Cindy's jumpers for my children's parties and she never disappoints. And on a recent birthday I just hosted I had to make a last minute adjustment and her staff was so kind in assisting me with that. Cindy's Jumpers is very professional and always available. read more

Thank you so much ...my daughters birthday party was awesome everyone enjoyed the Disco jumper I will most definitely recommend your Business!!!! read more

Cindy's Jumpers - Party Equipment Rentals Near Me - Paramount, California

I absolutely love cindys jumpers I have purchased diffrent jumpers and supplies from tables and chairs and candy cotton machines from them and I have not yet been disappointed even when I had to change something last minute they were always very accommodating to me high recommend them to anyone read more

So Edgar responded by totally placing the blame on me. If YOUR equipment requires a certain amount of wattage for usage, YOU should train your employees to relay that information to them, as this is YOUR specialty, not ours. I have used a generator one time in my whole life, and it worked just fine for what I needed. I bake cakes. I'm not a specialist in all things that need generators. So next time, do your customers a favor and let them know either verbally or on your website what type of power each one of your rental item requires. I told your employee that my event was outside. What's the harm in extending great customer service and giving advice on what to use. How is it the customers responsibility if we don't know what to ask? In the meantime, I may go ahead and report you to the better business bureau because this is kind of a scam. read more

Kids really enjoyed it. Parents loved it. Will definitely hire again. Highlight of my son's birthday party.

I'm giving Cindy's 3 stars for being an hour late with dropping off the jumper, table, and chairs. Aside from being very reasonably priced being late and me having to be the one to call and find out why I'd still recommend them. Just create a 2 hr cushion. read more

Cindy's Jumpers - $79.99 and free local delivery (in the city of Paramount). - Party Equipment Rentals Near Me - Paramount, California

I rented the sumo suits and mat for my son's 15th birthday, it was a HUGE hit!! So much fun!!

Easy to order and make deposit online, called day of to ask if they could drop early without it impacting pick up time. Lots of options, affordable. read more

Cindy's Jumpers was so easy to work with! They follow up with your order to the week of your event! We ordered 7 interactive jumpers & I had no problems whatsoever. Ordered a couple things last minute as well & the company never hesitated to make accommodations. Thank you so much, I would definitely order here again. Prices for interactive jumpers are better than any other company in the LA County! read more

I love working with Cindy's Jumpers, they have a great selection, they are always on time and are super friendly. Thank you so much for the overall great service read more

The ladies who answer the phones are very efficient and kind. The only thing i was upset about was the time. I set a time to set up @ 10:30, but they didn't contact me to let me know they were coming at a later time. An hour after 10:30, I called and they said they'd be there to set up in 20 minutes, but instead they came another hour later. read more

Cindy's jumpers is amazing. They are understanding. They are what you are looking for in a jumper. Great jumpers, Great prices. I have been renting jumpers from them for 20 years. read more