Montse was EXCELLENT with getting me and my friends our snacks and drinks!! She was super quick and speedy cleaning the concession stand,and overall being an AWESOME worker!!!! read more

This place has the WORST!! Management i have ever seen. The workers always have a crappy attitude! their always messing around and making faces at everyone, and everyone works at a snails pace when it comes to getting your drinks and popcorn. you have workers pacing back and foward doing absolutely nothing and managers serving themselves drinks and leaving to the back when there is a whole line of customers waiting! also you have cashiers that give up now and go do side work instead of dealing with the rush. MANAGEMENT you guys are awful i never see a manger in the front now anymore helping with the rush. you guys are very unprofessional and need major help this place sucks! read more

My experience this time around was a little better then my last visit. We watched Lilo and Stitch using the 4D experience and each ticket was about $22. The concession stand line was longggggg and we waited about 25 mins. We barely made it to the start of the movie and we quickly found our seats. The seats were comfy and clean. We enjoyed the 4D experience and thought it gave the movie an extra kick. read more

Cinemark 20 and XD - Cinema Near Me - El Paso, Texas

On 28 JUN 26, my wife and I went to Cinemark 20 and XD in El Paso, TX and it was a highly unpleasant evening. We got there early as usual to get our goodies from the concession stand, but the line there had at least 50 people without exaggerating. Not all the windows for customers were open and not all the opened ones were being used. After waiting for about 45 minutes in line, we gave up and decided to go watch the movie with nothing instead. The side concession stands were closed. Why put inept and incompetent managers in charge of an important theater operation like that? Stop putting people off the street in that position without giving them some basic operation training first. It makes your leadership look just as incompetent and mediocre as them. read more

Great Amenities. Large snack selection. Clean theaters. Ample parking. If it was as close as Cielo Vista Cinemark, I would come more often. Used to be my go to theatre when I lived on the east side. read more

Cinemark 20 and XD - Me waiting for my movie to start. - Cinema Near Me - El Paso, Texas

The kids working the concessions see a line of people forming and they decide to step away from the register to go clean or do something else. Even what looked like the manager did not seem to care. read more

So checked out the new X Screen, it was cool. Image quality lacks because the sides are not the same as the main screen. It will be a better concept once they fine tune it. I like that you can order your concessions ahead of time and they will bring it to your seats. read more

Cinemark 20 and XD - Cinema Near Me - El Paso, Texas

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The Dolby Cinema is great, watched F1 on it and enjoyed it so much, you feel every time a car goes by!!!

Born and raised in EP, I used to come to "Tinseltown" all the time. Now that I live out of town, I stopped by to watch a movie at my brothers request. The movie quality and sound was good. I was very disappointed at the cleanliness of the facility. It made quite uncomfortable. Just something to consider when visiting. If this is dirty, I can't even imagine how dirty it is behind closed doors or behind the concession stand. read more

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I went to see Sonic the hedgehog 3 on Christmas Day. The theater was so cold I couldn't enjoy myself. Also my seat that I was sitting in wouldn't recline. It was so disappointing especially on Christmas. read more

Only One cashier open during heightened time for movies to begin? Why, 4 people ahead of me and it took 20 minutes to get popcorn! Not the first time this had happened. When we come to movies during the week it's always a long wait in line for popcorn and drinks. Several other employees running around and a manager no where to be seen! read more

Went to see Deadpool with my siblings on 8/5 at the 3:15 pm showing. My siblings are at the age of 14 and 16. To which the girl outside asked for their ids I stated they are kids and don't have ids. I let her know that I am their older sister. Which she claimed that they have to show an id to watch the movie. I turned around and purchased the tickets at the ticket booth inside. The person scanning the tickets again asked for their ids and I told them The same thing. Except that I was their mom. Being that for the day they were in my care. And my mom was aware we would be going to the movies to watch Deadpool with my other adult sister and husband. We go in purchase popcorn and drinks then get talked to by a a worker stating the girl in front told him that I had said we were siblings and inside that I was their mom. And that they couldn't let my siblings watch the movie because it's against their policy and they aren't with a legal guardian. I offered to have them FaceTime my mother (she was working ) but was declined because the rule is that the parent has to be present. I would have understood had they been alone and tried to purchase tickets .. however felt it was ridiculous to deny us entry because I said I was the older sister outside and then the mom inside. I was also told if I was a legal guardian I had to proof and show some kind of document that said I was a legal guardian.. I felt that was unnecessary because that's personal information. So we got refunded for the snacks and went back outside to refund the tickets. I clarified then .. if I had been a parent are they asking for some kind of birth certificate? And she said no.. I should have just told her I was the Mom from the get go. . I just felt this whole thing was so stupid. By all means if my younger siblings had purchased their own tickets and went on their own I would have understood why they got denied. But me being 36 yrs old. Along with my other sister and her husband who were also adults.. Having to have some kind of proof of their age , legal guardianship was an experience that was unnecessary and then told by the same person that "went and told on me" that I should have just said I was the mom form the beginning was the most dumbest experience I've had at this theater . I will make it a point to go out of my way and not attend there. With an in demand movie being so critical about proof of age and legal guardianship is excessive demands. read more

As some of you regular followers of me may know, I've lived in El Paso off and on for the last 18 years (I travel around a lot). I remember coming to Tinseltown back when it was actually still called that. And then...a title was changed, some upgrades were made....and somewhere down the road, this place became awesome sauce! Buuuut...they ain't perfect. Allow me to elaborate. Okay. Let's get the obvious out of the way. Everyone knows the reclining lounge seats are bloody amazing! It's like sitting on a bed of popcorn (okay, probably not as awesome as it sounds, but....j-just go with it, k? okay.). There are PLENTY of screens, plus reserved seating is a thing here. So, you'll never have to concern yourself with breaking your neck being stuck in the front row because you arrived at the movie ten minutes after previews on opening night. But...but....I haven't even gotten to my favorite part yet.. This particular movie theatre (yes, that's how I'm spelling it. Come @ me, bruh!) recently upgraded their ticket scanners. So basically, they actually f*cking work now! That's right! No more painstakingly inputting your ticket number by hand that you pre-ordered online ahead of time. I'm sorry, but I just don't feel the folks who thought ahead to mobile order their tickets should be punished for it like they are on the East Montana location. Yep. I'm calling them out because Tinseltown (far as I'm concerned) is everything the East Montana theatre should be, and then some! Seriously, why the eff can't we get some MOTHER FLIPPIN' RECLINING CHAIRS AND FUNCTIONAL SCANNERS in Eas-- *breathes deeply and slowly*... sorry. Hot button issue. Almost lost it there. Anyways.. With all this damn near acolyte-level praise, you're probably wondering why I don't grant Tinseltown a perfect score. The answer may shock you, for it's not something a lot of people bother to consider. It's their extended food menu. Not that it's not good, per se. It's fine...for movie theatre food, anyway. But it's also incredibly over saturated in calories. My Gawd!! Literally two thirds of the menu items are easily over a thousand calories! When the Mrs. and I were deciding what to order, we both realized how unhealthy and superfluous the menu here is. The burger meal alone houses 1200 calories! The f*ck?! Even the McDonald's Big Mac meal doesn't have that many calories. And I don't even consider myself a health freak! Despite that glaring shortcoming, Tinseltown remains the gold standard of movie theatres for me and it will always be worth the 15+ minute drive from my house until or unless the East Montana location gets their shit together and starts doing some serious upgrading. Tinseltown, you get 4 plushy reclining lounge chairs that feel like how we imagine sitting on popcorn would seem out of 5. read more

Cinemark 20 and XD - Comfy luxury seats - Cinema Near Me - El Paso, Texas

One of my regular movie theatres in EP!! Food, Starbucks and movies! The seats are so comfy I really like them and I've never had any bad situation with a screening or anything I also like that here is where I usually come for special screenings on new upcoming movies! read more

My last experience here was a bit odd, but that being said it didn't really influence me wanting to change my review for Cinemark. What really made me want to update my review is the fact that I don't feel as though this Cinemark (no longer a Tinseltown Cinemark) has kept up with the times... although I do think it has some modifications coming. Overall this is a very typical movie theater with exception to the fact that they have a small bistro type area. Walking in you can go straight to ordering the normal movie theater options or you can take a left and go to the bistro and order more dressed up items that you can also take into the theater... but you do have to pick up your own food since they don't deliver. It did look like they were planning on opening up a bar area off to the side of the popcorn/candy/soda check out area so that might influence my review in the future. The theater chairs are in great condition, but they aren't my favorite when I'm comparing them to the Cinemark on Remcon that offers automatic reclining chairs (and that's a regular Cinemark) and the Cinemark Bistro that offers huge vinyl chairs with small trays that are like sitting in a cloud. It's all relative because when I'm considering the fact that I'm paying the same price for the movie thickets, I kind of want to be in a super comfy chair for two hours. This Cinemark is a good theater and I think they have some things planned for the future so I'll keep my eyes on them. They just have a lot of competition (even among other Cinemarks) so choosing this location over another means that it was probably the closest to me at the time or the only theater showing a movie I want to see. read more

Longest lines for concessions.. employees work like if they are miserable. Super slow show no urgency. U end up missing about 20 mins or more of ur movie for being in the line. Horrible don't think I will be spending my money here anymore. read more

Cinemark 20 and XD - Been standing here since 2:15 pm it is now 2:50 - Cinema Near Me - El Paso, Texas

The good news is that the seats are SO comfy! They're leather and move back and forth with the touch of a button. The staff is usually pretty friendly here too. I wish the prices were less but I get it. Me and my son enjoyed "Ralph Breaks the Internet." I've been coming to this movie theater since my high school days (almost 20 years ago) so... this theater is getting up there in age just like myself :P The one complaint that I have are on the restrooms. They are disgusting and need cleaning and repair. The floor was wet in the first restroom stall I stepped into! It was coming from the toilet. One toilet seat in there was covered with a black garbage bag because it was out of order. I hope they make these repairs soon! read more

So i had many a Cinemark theaters in my lifetime to say this.... Best Cinemark by far!! Perhaps it was the automatic reclining, leather seats in our sub theater... Perhaps it was the Pop Swank merch they offered...perhaps it was the $2 delicious and surprisingly decent priced churros from their Bistro which had decently priced food items...perhaps it was their majestic looking, newly added bar to the side... Not sure which part was my favorite, but put it all together, you have yourself an outstanding cinematic adventure here!!! I wish we had checked out the arcade too since it looked very promising too from afar. But even without knowing, i can easily say that we may find reason to come out to the far eastside just to watch a movie, get more decently priced fast food to enjoy our movie with, and a nice adult beverage! In comparison to Alamo drafthouse which i have always loved and always will, Cinemarks food prices just may be a tough competition. Cannot wait to come back! read more

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Maybe tinsel town is a little fat for us at the time far eat siders. But I am sooo glad we went! Tinseltown is actually really nice. Then again so is ever theater in El Paso. We really like all the choices that they have for good food and 3D type stuff and the price seems right and they do offer a military discount for matinees read more

I like this place because it is close to the house but I am not a fan of their crowds. We also arrived early and the theater looked like it had been trashed. Don't they have people who check the aisles with a broom and dust pan anymore?! The prices were just okay as well and I was happy to see they at least had the military discount. We didn't get food this time around so I will return with an updated review once we do. =) Screen and sound quality were good. read more

There is a certain head manager that's a cause for concern. I believe she goes by the name Joann Vasquez. Mistreating and abuse of their position among other employees. As well as harassment to previous employees who no longer work with Cinemark. As a customer of Cinemark, employees would do a much better job if their work environment wasn't such a toxic place to begin with. read more

Movie theater is nice, could use a bit more attention in the cleanliness department but overall ok. Snack bar attendants hook up your popcorn with extra butter if you ask and are very friendly. Wish people wouldn't talk through the movie but thats kind of hard to control. Some lady next to me was handing out sandwiches to her entire family through the movie and digging through what appeared to be a suitcase. "Lupe pass me una torta with chile" Gotta love El Paso Spanglish! read more

Definitely had one of the best movie experiences yesterday that I've had in a while. Sucks my husband was in the field and had to miss it. Anyways it was my day off and as I do I decided to go to the movies by myself. It's always great to have some alone time. I decided to see Gemini Man, which wasn't that great but what made the experience pretty awesome was the fact that I chose to see it in 3D XD with the D-Box experience. I had no idea what the heck that meant, when i ordered the ticket online I thought it was just a smaller theater but when I got there I realized it was a small section of the XD theater that was sectioned off in red reclining seats. So I sit down with my popcorn in hand and recline my seat and to my surprise the seat started to move alone with each action scene. Which really surprised me. It was like a 4D Experience you get a theme park. I thought it was pretty awesome and I'm sure with a better movie it would have been a hell of a lot more fun. Mind you the tickets for D-Box run you about $20 for an early showing so it is a bit pricey, but it is definitely worth it. The only thing I did not really like about this theater was the slow service in the concession stands. I waited about 20 mins for a popcorn and drink. Other than that this place is pretty neat. read more

Love this theatre! The seats are huge and comfy and you can lay them back. You can pick your seats beforehand with fandango. Lots of food choices-- not only do they have the typical stuff like popcorn, but they also have a separate area for pizza, starbucks, alcohol, ice cream, etc. the only thing is that they take a long time to get the food out to you if you order any, so I'd recommend to get there 20 minutes earlier if you want actual food. Prices are pretty much the same as all movie theaters (expensive). read more

It's like any movie theater. I really like the reclining seats and how much space you have between the rows, this way you're not sticking your butt in anyone's face if you need to step out of the auditorium. The restrooms are also super clean. My only complaint I guess is that the people working the snack bar could be nicer. read more

I really enjoying coming here! I've tried the fanciest ones in town and in Juarez and about the only thing those are good for are for charging you way more than they are worth. On the other hand, this Tinseltown, is reasonably priced, snacks and drinks are cheaper than in Arizona which is where I moved form. The aisles are clean and the staff is always friendly! One time they even let my son sneak a peek into the control room. The sound and image quality is great and the they always have enough people working. I like that they have a coffee and spirits bar as well as hand crafted food bar apart from their traditional snack bar. read more

Cinemark 20 and XD is a great place to watch your favorite movie, the popcorn was fresh and delicious. The theater is supreme, with large comfortable recliner style chair to a sound system that is clear and crisp. Definitely would return... read more

Very good theater. I just love the online ticket purchasing system and have never had any issues with it. I am not much of a movie person but whenever I want to watch a movie this is my first choice. Theaters are spacious and unless you're going to a movie premiere, I hardly ever see lines as other yelpers have stated. I won't comment on the food because I go to the movies to watch movies, not to have a gourmet dining experience haha. Overall, very good theater read more

Just about the best movie theater in El Paso, they show most of the major movie releases, and have the most screens in town. They also have an XD theater, which is kind of like an IMAX, they act like its the same, but we both know its not. Still, they are nice enough to have an elevator for handicapped access. read more

The place has always been good except for how customers are treated. Most of them act like they are PMSing, not to mention the the sticky floors at night. read more

Dear Yelp Journal, Being from the Bay Area, I had no idea that watching a movie in El Paso, TX would be like waiting in line for a concert! The lobby is huge to accommodate the large families who come in droves to watch the movies here, obviously! There is the staple arcade, concession stand, and a new XD theater that has movie patrons "oooohhing and ahhhhing" The concession stands of course are overpriced. I find it ironic that for the amount of food one gets at a theatre for the high price one pays, you can go to a Walmart make your own food and save 90% of the cost. It's all about convenience~but sometimes that extra large popcorn tub does more damage than good. (I'm just sayin...) I enjoyed watching "Clash of the Titans" in the theater, The screen seemed of adequate size to fill the theater, and the seats were comfortable, but packed, and it wasn't even opening night! When I'm back to El Paso, I would watch another movie for sure. read more

Best theater in town. Choose this theater if you want to see the new release when they first come out. The other locations are always few days late for showings compared to Tinseltown. I am always going to be AMC fan but while here in El Paso Cinemark Tinseltown is my #1 choice. They have XD which is phenomenal! read more

Watched instant family . The seats were great ! We visited on a Tuesday so we the price was great and had beer as well with some food choices that were better than the popcorn and nachos read more

It's cool that they have updated some of the theaters, I just wish they would update the bathrooms. They are old, gross, and dirty! Besides that, there is way too many preteens, and teenagers, running around unsupervised. read more

I would definitely want to watch Cowboys and Aliens in this theatre. I had wanted to see Drive Angry when it was released, but just missed it. Being so big, El Paso actually surprised me. I had this feeling that the city of El paso was really small and not awesome, but was wrong. I think that El Paso has so much to offer, and after seeing the Available leases and reading the purchasing plans that Arnold Scwharzenneggar had had while in Sacramento as Governor....I wondered what he didn't see in this city as potential? read more

Not a lot to say here. It had been a few years since I had attended this theatre. I did notice some upgraded seating but nothing in comparison to other theatres in El Paso. I guess I have become use to assigned seating....reclining seats.....food served to you in the theatre....none of which I found at this theatre. In addition I had received a free promotion ticket and the staff had trouble scanning the symbol...my wait was 20 minutes working with management for the manager to decide to give me a ticket. Like she was doing me a favor.... I have the receipt and confirmation email. Thank goodness I arrived early! I believe I will stick with the Westside Theatres :) read more

So glad they have the luxury loungers here at Tinseltown now. I think they recline a bit more than what I'm use to. Well, gonna watch Oceans 8. Check it out! read more

They really didn't let us see an action movie because it was rated R and I wasn't with my biological parents I was with my grandparents! They were also very snarky and rude. read more

This is the worst excuse for a movie theatre I've ever been to. No employee knows anything, From when points will appear on my account to where my movie is located. The staff is rude and unhelpful and don't think about ordering nachos because you get a tiny bag of chips with a pudding up of cheese that's barely warm to the touch. Expensive just to be expensive with no quality or value and even less courtesy and customer service. Never ever come, it's not worth it! read more

Let's face it even after all the restaurants, all the night clubs, everything. We always go to the movies. Tinseltown is the theater to watch that new box office smash. Sure there are other theaters here in El Paso, but Tinseltown is one of the biggest and most comfortable where you can take your date to see a movie. The arcade is alright, and if you win that DS that's there... ohhhh... i would be pissed, I spent like eight dollars on that freaking game. Wooosahhh.... sorry about that. Tinseltown has a lot of restaurants near by so it is perfect for a dinner and a movie night out. There's Cheddars, BJ's, Outback, Macaroni Grill, soon to come Famous Dave's which I hear is very good but that's for later. Oh and by the way you should probably watch Superbad if you like knocked up, Stardust if you like Harry Potter, and I want to see Halloween. read more