Cancel

    Search

    Ciocca Honda

    1.8 (96 reviews)
    Closed 9:00 am - 7:00 pm
    Updated 1 month ago

    Get pricing

    You can now request a quote from this business directly from Yelp

    Services - Ciocca Honda

    Auto engine repair

    Ciocca Honda Photos

    You might also consider

    Recommended Reviews - Ciocca Honda

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    Reviews With Photos

    CIOCCA HONDA OF HARRISBURG IS A SCAM!!! STAY AWAY!!! I have a 2008 Acura TL that was inspected by this dealership (Ciocca Honda) last year without any issues. One year later it needs to get inspected again. I drove this car just about 1000 miles last year. I was excited and thinking to myself that this is going to be easy and cheap, since it will be exempt for emissions and there is nothing wrong with the car mechanically because I haven't even touched the car since it last inspected by the same dealership. I call up Ciocca Honda and schedule an appointment. I drop of the car at the dealership and asked them to call me when done. Still being excited on how this should be a no brainer. Few hours pass and I get a call back. The lady on the phone tells me that it went well but apparently it needs a new passenger side tie rod end to pass the inspection. She states that it's "leaking" and it had play. (I guess the tie rod end was be low on Rod Fluid and it needed to be refiled. /s) (First red flag, tie rod ends don't leak. They might be greasy, but they don't leak fluid like they said.) She tells me that they can fix it for $250 this afternoon. I laughed, thinking this was a joke. (Second red flag, trying to sell me expensive suspension parts) According to them my whole car suspension took a dump in the 1000 miles since THEY last inspected it. I told the lady that not to fix anything since I will be fixing it myself. I went to pick up the car. She gave me the paper work and paid for the bill. The bill was more than last year's inspection even though this year the car is emission exempt and it didn't even pass the inspection. You would think it would be less and not more, but no, they charged me more. The paper work said that the car was emissions exempt because it was driven less than 5000 miles in a year, but the windshield sticker doesn't reflect that. And on top of that, they charged me the full price for exempt emissions. (Third red flag, the sticker doesn't say exempt, the paper work does say exempt but they charge full price for something that doesn't have to be done.) She tells me that I have a month to fix the car. I took the car home. Bought both tie rod ends, for both sides. Replaced them 30min. It cost me $30 in total and 30min of my time. The supposedly "leaking" tie rod end was not leaking but it was just greasy as it should be. The rubber boot was still intact. It shouldn't be dry or rusted and it should still have grease in it. It also was not loose like they said, but I changed the parts anyways just to satisfy their ego. (Fourth red flag, they were lying about the parts being broken.) Called them back up to reschedule an appointment, telling the lady on the phone that I changed the tie rod ends and just need to get the sticker. Took the car back to the dealership telling them that I'm here to get the inspection sticker after replacing the supposedly "leaking" tie rod end. He told me that they will have to do a whole another reinspection since the car "left" their lot. I said fine do another inspection, but then he said that it will cost me another $50 or whatever, because, again, the car "left" their lot. That was it for me. I just told him to cancel the appointment and give me my car keys. (Fifth red flag, and that one did it for me, they wanted even more money now.) Tl;dr: The dealership tried to scam me by telling me that the suspension is broken ($250 to replace a tie rod end). They charged me a full price for exempt emission, which they half-donkied anyways by saying exempt on paper while the sticker doesn't say that. Then they tired to charge me for another inspection at full price after I fixed the "broken" tie rod end by myself. COMPLETE SCAM!!! STAY AWAY!!!

    See all

    3 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    1 year ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Jim S.
    11
    11
    0

    2 years ago

    Business owner information

    Photo of Brianna H.

    Brianna H.

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    8 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    1 year ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Rain I.
    203
    3
    4

    2 years ago

    Business owner information

    Photo of Brianna H.

    Brianna H.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    11 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Business owner information

    Photo of Tanner B.

    Tanner B.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Sam Y.
    0
    4
    15

    4 years ago

    Business owner information

    Photo of Tanner B.

    Tanner B.

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Business owner information

    Photo of Tanner B.

    Tanner B.

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 0

    3 years ago

    Business owner information

    Photo of Tanner B.

    Tanner B.

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 0

    4 years ago

    Business owner information

    Photo of Tanner B.

    Tanner B.

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Great service .. no pressure from any one .. great customer service and treated us fairly on trade in

    Business owner information

    Photo of Tanner B.

    Tanner B.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Business owner information

    Photo of Tanner B.

    Tanner B.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Business owner information

    Photo of Tanner B.

    Tanner B.

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Business owner information

    Photo of Tanner B.

    Tanner B.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Business owner information

    Photo of Tanner B.

    Tanner B.

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 0

    6 years ago

    Business owner information

    Photo of Tanner B.

    Tanner B.

    Helpful 4
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Business owner information

    Photo of Tanner B.

    Tanner B.

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Dan R.
    197
    998
    4569

    19 years ago

    Helpful 6
    Thanks 0
    Love this 1
    Oh no 0
    Photo of Bob B.
    81
    37
    36

    7 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    Helpful 2
    Thanks 0
    Love this 1
    Oh no 0

    6 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    6 years ago

    Helpful 3
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Helpful 4
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Business owner information

    Photo of Tanner B.

    Tanner B.

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Mike P.
    67
    10
    6

    6 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Business owner information

    Photo of Tanner B.

    Tanner B.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    16 years ago

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 0

    6 years ago

    Helpful 3
    Thanks 0
    Love this 0
    Oh no 0

    6 years ago

    Helpful 3
    Thanks 0
    Love this 0
    Oh no 0

    15 years ago

    Helpful 3
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Business owner information

    Photo of Tanner B.

    Tanner B.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    Helpful 3
    Thanks 0
    Love this 1
    Oh no 0

    8 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    Page 1 of 3

    Ciocca Honda Reviews in Other Languages

    Ask the Community - Ciocca Honda

    Review Highlights - Ciocca Honda

    He will take care of you and make sure you get the perfect vehicle for your needs, and he'll definitely help you get the best price possible for your trade-in vehicle.

    Mentioned in 2 reviews

    Read more highlights

    You might also consider

    Hershey Auto Center

    Hershey Auto Center

    4.5
    (18 reviews)

    Don Shearer and Hershey Auto have taken excellent care of our family's 4 cars over several years…read more The cars range in age from 2011 to 2019. Our latest issue involved needing an emergency PA State Inspection for one of our kids living out of state. Don was backed up but worked him in. While that was ongoing, my husband and I had car trouble in New York state. We had the car towed to Hershey Auto, and despite being backed up, he ran diagnostics and solved the problem. Separately, they work hard at Hershey Auto to present your repair options, the time it will take, and the cost of each option. They walk through the pros and cons of each path. Cannot speak highly enough of Don, Robert, and Hershey Auto.

    Hershey Auto Center is the best! My grandpa is a mechanic and as such, I'm always a bit wary going…read moreto a shop that isn't him/isn't his pal. Well, sometimes you need your car checked out and there isn't time to get to the grandparents. I called Hershey Auto and they could get me in within the week! All the correspondence I've had with them has been informative and best of all: kind. Don explained what I needed done and didn't try to add anything. They have early drop off available, so I could leave my car the night before and fill out a form/envelope and slide it in the bay safely. My car was ready before I was even done with work the next day. Their transparency gave so much peace of mind. Now for the best part: the price! I was expecting to pay three times what I was charged here. I can truly say they treated me like a grandkid and took great care of me! Highly recommend and can't thank them enough.

    Ciocca Collision of Harrisburg

    Ciocca Collision of Harrisburg

    1.0
    (1 review)

    Took vehicle on Thursday for estimate on repairs per auto insurance referral. Estimate was quick…read moreand easy. Schedule to bring vehicle on Monday for repair. Called the next day to inquire about weekend drop offs and process. Didn't get a return call. I took my chances and dropped off over the weekend. Figured they'd get back to me on Monday. NOPE. I was having a medical procedure done so wasn't able to follow-up on Monday. Tuesday called at the end of the day, hoped they would have called me either returning my call from Friday or to update in regarding the Monday appoimtment...again NOPE!!! Called myself on Tuesday to be informed it hasn't even been looked at yet or started. I asked, "WHY the Monday appointment if you weren't doing anything with it??" Response, "I'll look into it and etc you know." Wednesday, no call. Thursday, no call. I call AGAIN, am informed they are just now doing the estimate. WTF...It was done a week prior. No response, other than I don't know but will look into it and call you back. I hang up and call my insurance to complain about the company they sent me to. They extend my rental cause no way my car will be done by Sunday since they haven't even started it. Friday, Ciocca, calls me back to say, they are just now getting it in and took it upon themselves to extend my rental, a DIRECT LIE, since I did it with my insurance and the rental company the day prior. Monday, get a text that my car, "HAS BEEN PAINTED AND IS BEING REASSEMBLED". Wednesday, get another text,"YOUR VEHICLE IS BEING REASSEMBLED." Really cause what about the text 2 days prior??? Got a phone call at end of my work day that my car was finished and we close at...30 MINUTES AFTER the message was left. There is no way in hell I could have made it there in time. Unless I was already on my way. This place has HORRIBLE customer service the rep that calls/answers the phone is one of those slow talkers in a monotone voice, knows not a single detail about what is going on. DON'T recommend!!! Car got repaired but has a SMALL scratch on the leather...I will deal with it as I am the only person who would ever notice.

    Ciocca Honda - car_dealers - Updated June 2026

    Loading...
    Loading...
    Loading...