Pilot in need of Battery replacement. Arrived on the scheduled appointment time taken right away. Probably could've done this myself but there are too many things to remove just to get at the battery. So leaving it to the professionals. This only took them about 30 minutes and they did it in the holding bay which saved time. Great service, very nice professional associates to work with they keep you informed. The waiting rooms are large and comfortable. read more

Bobby Rahal Honda - Car Dealers Near Me - Mechanicsburg, Pennsylvania

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Free inspections for the life of car. Great service when we got the vehicle serviced. Rahal Honda is located off Carlisle Pike. My Wife's coworker at the Game Commission suggested we visit this dealership. We were interested in purchasing a pre owned CRV. Rahals web site had several we were interested in. We explicitly said we were interested in CRVs at certain price point. We wanted to check out CRVs with options and without, we asked repeatedly about CRV's with more options. We wanted to compare the price difference of base and Premium models. Before checking our credit, The sales manager suggested we look a hundai Santa Fa at much lower price point. If we wanted Hundai we would have gone to the Hundai dealership. The sales associate visibly cringed. The sales manager blatantly ignored our request to see the CRV with heated seats and tinted windows , proceeded bring the base model out. After the credit approval, finance manager said we would have been approved for any car we wanted. I've held on to this draft for 3 plus years. Mainly because I was unsure of how to process the whole experience. I've asked others about their experiences , the majority are overwhelmingly positive. Unfortunately ours was positively awkward. read more

I couldn't be more pleased, and from now on I will only shop at Bobby Rahal. I was introduced to this dealership by my daughter who will only buy cars from Bobby Rahal. After being misled by a dealership closer to home, I drove over forty miles to checkout the claims my daughter had always made about Bobby Rahal. She was right! The staff were helpful and friendly. The prices were fair and competitive. The inventory was large and varied. Bobby Rahal made buying a vehicle pleasant and easy. I was also impressed by the generous service package included with the car. From now on, I will drive through the beautiful Pennsylvania scenery to service my car and make any future purchases from Bobby Rahal in Mechanicsburg! read more

Cheers to a fantastic service department, Bobby Rahal Honda in Mechanicsburg, and a special Client Relations Manager, James Sherman. My car battery was just replaced couple months ago, when I started my car one morning to go to work and it was dead. I called James immediately, he took care of my problem by sending a loaner to my house and jumping and taking my vehicle back to the service dept. James kept in touch with me to advise what was going on. Then I was told it was my door handle and the part is on back order, and I was able to keep the loaner till the part is in and my Honda was fixed. In the mean time James kept in touch with me to let me know how things were progressing with the part. A few weeks later part was in and my CRV was fixed and the loaner didn't cost me a penny. Thank you so much Bobby Rahal and James Sherman for truly caring for your customers. I recommend Bobby Rahal to everyone, for they are very friendly, caring and trustworthy!! read more

I had a 7am appointment at Bobby Rahal Honda. First in line at 6:45am first inside service center and last person to be checked in. Apparently the person that I made the appointment with put down the wrong vehicle information and I had to speak to 3 different greeter/advisors before being checked in by a very insulting and disrespectful advisor who made it clear that my advisor Ryan wasn't there yet. Since 2001 my wife and I have bought several new and used vehicles for our family from Bobby Rahal Honda and had them serviced here too. Never before have I had such a demoralizing experience with their service. I will update once my service is complete. read more

PJ is literally the best there is. 5 years since our last purchase and there was no doubt that we wanted to go back to him. As we expected, PJ was just as friendly, honest, and prompt as the first time we worked together. An absolute pleasure to work with and our forever salesman! Thanks, PJ, for helping us in our journey and being a part of our growing Family through the years! You're a Rockstar!!! read more

I have been looking for a Honda Ridgeline so I could carry a kayak and not have to life it onto my Honda CRV. Bobby Rabaul had just what I was looking for and more! They gave me a GREAT trade in price for the CRV and I bought the Ridgeline. She is a beauty! I had Jordan as my salesman and he was wonderful! Overall it was a really good experience. read more

I contacted 8+ Honda Dealerships in multiple states, however Bobby Rahal worked the hardest to earn my business ! Purchased 2021 Accord Touring and live it ! Great buying experience and best price !! read more

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I had a great experience here. After 15 years of having the "mom" car, I decided I wanted to do something for ME and buy myself a midlife crisis car. It didn't take long for me to fall in love with the Civic Si coupe in "Arrest Me" red. Ok, I'm just kidding. It's called "Rally Red." We decided to let them complete the paperwork ahead of time, and that we would take delivery in a few days. When I arrived to pick up the car, the paperwork was already done and it took a few minutes to complete the purchase. Afterwards, they showed me all the features of the car and made sure I had my questions answered. Great experience all around. And I love my new Honda! read more

Bobby Rahal Honda - Car Dealers Near Me - Mechanicsburg, Pennsylvania

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This is for Bobby Rahal's service department only. My daughter and I were visiting central PA last week. My daughters Honda Civic had a dead battery. She called Bobby Rahal's parts department. They were able to confirm they had her battery in stock then connected her to the service department. Her appointment was for the following day because we called late and I had a car we were using. I followed my daughter to Bobby Rahal's service to ensure she was safe and comfortable. We both live in two different states and we were in uncharted PA territory. My daughter was extremely happy with the staff and the service. She left to go home (New Jersey) and I felt safe leaving to go back to California. Thank you! read more

Bill was great to work with and Andrew very clearly helped explain the finance side. Hope to work with Bill again!

Corey Weaver you are the man!! Our experience could not have gone any better. We will definitely buy from you again and tell others about your excellent service! read more

What a nightmare. The sales people are nice, pleasant, and really try to do a good job. However, the F&I, financial, and generally the back office people are incompetent. For example, after my wife and I decided to buy a particular car, it took nearly 30 minutes for the "next person" in the closing process to arrive. Really ....it took that long. That person asked us about what insurance we had, and if we were going to transfer our insurance to the purchased car, and a few other irrelevant questions. Why waste time on irrelevant things? He said it was for our own benefit. Baloney. Whether or not I have/insurance is of no relevance to my purchase of a car. It probably had something to do with a past liability issue that the dealership had. So they lied to me. When i told the person that I was paying by wire transfer, he (a) didnt have the wire transfer info and (b) the head accountant that he called didnt provide the info dïuring the telephone call, rather she provided the wire teansfer info via email which took about 10 minutes for us to receive. When I asked if I could physically speak with her (her office is up a flight of stairs), I was told that she didnt want to speak with me. Ugh. It just keeps getting worse and worse. So I processed my wire using a dealership computer and was carefully watched by the dealership closing person. When I went to pick up the car, I was them told that I had to wait a day for the dealership to get confirmation of the wire --- which I wasn't informed of earlier. I guess the salesman physically watching me process the wire wasn't good enough. No training of the sales people who were clueless of wire transfers. I went home and returned to the dealership the following day. The closing went relatively smoothly. I told the new closer the problems of the previous day which, from some of his comments and facial expressions, he pretty much knew about and was in agreement with. He said he couldn't do anyhing because he was an employee and basically a peon. I told him to talk with a senior manager/owner about my specific situation and have him call me. I am not an employee nor a peon. As a matter of fact, before I retired, I was a turnaround expert/professional who had worked with several large dealerships (in addition to many companies in various industries). Needless to say, I am still "waiting for" a senior person/owner of the dealership to call me. I guess they dont care ---- hence why the problems exist! So, if you want to buy a Honda, go elsewhere. You'll have much less frustration/hassle and not waste as much time during the closing process. Matt's comment is hogwash. Protect me?????? ROFL. Matt, if you really believe that, you are as clueless (or incompetent) as the various people that I dealt with during the purchasing process. And there are better, easier, and more customer-friendly ways to protect the dealership. Really! read more

Bobby Rahal Honda - Car Dealers Near Me - Mechanicsburg, Pennsylvania

We needed to trade in our van and found the perfect one at Bobby Rahal Honda. Everyone with whom we interacted was so kind, so helpful, and so thorough. We so appreciated the time and care put into the new van by their shop - it looks brand new! It was a great experience and we'd shop there again! read more

Matt Cole sent a check to help cover the cost of a new key for the Ford F150 I bought used there. Thank you Matt.

I was about to get on the highway for a 2 hour drive with my daughters in the back seat when we discovered the rear driver's side window was stuck in the down position. I desperately called Bobby Rahal Honda for help and they were able to see me right away, and fix the window enough for us to be able to make the drive, despite being about to close for the day. Everyone was so helpful and friendly; they saved the day!! I highly recommend this Honda dealer/service location! read more

To preface this I have to say we've had experiences with other Honda dealers in our area, and they can't hold a candle to the customer service from Bobby Rahal Honda. We've sworn off other Honda dealers. This is the place to go. We had service attempted at another place and parts went missing. We contacted them, they're only solution was to rebuy a whole a part assembly. $$$. Contacted the team at Rahal. The part I needed was a 99¢ clip. That's all. They knew exactly what it was, a service tech happened to have one and they'd send out to us. 24 hours later we have it ( and a Honda mug!!). Problem solved. Customer service is the key to get our business, and Bobby Rahal Honda has ours! read more

Bobby Rahal Honda - The headlight clip we've been searching for. - Car Dealers Near Me - Mechanicsburg, Pennsylvania

So this a review for their service department exclusively. I bought my 2015 Honda civic and have rented from this dealership since I was in high school. I take it in for inspections every year since they are free. Everythings been fine until 2 years ago. The technician recommended during an inspection I needed new tires even though I just got new ones someplace else a little under 2 years prior. This year before my inspection at Honda I took them someplace to just check the tires since I never changed them. They were perfectly fine. So I went in thinking I would be told I needed new tires. No, technician claimed I needed new brakes and new rotors since they're rusted. And funnily enough they tried to spin the same story to another woman less than 20 minutes later who was there for an inspection. So I went to my technician I've been using for years they said I didn't need anything and that the rotors weren't rusted badely at all. So okay 2 strikes so far on Honda being trustworthy. Then I got my windshield replaced recently by safelite. Went to Honda for the stickers to be put back on. Technician tried to spin a story that it would take an hour and a half to get them reapplied because of "buracracy" and that they "had to go through the process" implying almost like another inspection for the car. Safelite already told me its a simple quick fix so I went to my technician took 30 minutes and they apologized because it should of been faster their computer just threw a fit and wouldn't load. And get this those tires Honda recommended me to replace 2 years ago in February 2020 I'm still using the same tires today September 2022 and they're still perfectly fine and have a long way to go. Honda's service department is great for a free inspection. Anything they recommend take it with a large grain of salt. If you pass you pass and go to a garage you trust and ask them about those recommendations. read more

The service department helped me in a big way yesterday, in particular Calvin and Rocky. I did not realized they closed at 5pm, but yesterday, when I walked in at 5:30pm to take care of a slow leak in my tire, they were more than willing to check my car in and gave me a loaner for the night. This type of service is very much appreciated particularly from someone who puts a lot of miles on their car. The next day, my car was good to go by 9:00am. Excellent service, and Rocky and Calvin did it with a friendly smile. read more

Hands down the best car buying experience ever. Nate was an awesome salesman with a great sense of humor. The finance department worked with us and I was able to take my car home the same day. I highly recommend them!! read more

Outstanding parts/service experience w/ Brian at Bobby Rahal. Nailing it. What happened: I called for some touch-up paint and asked that the sales counter set it aside. When I got there, it had been sold to another customer. Minor annoyance. What does Brian do? Promises to orders it in for me next-day, and it will be FREE. I don't get back to the dealership that week because I'm busy. Brian mails the paint to my front door, NO CHARGE. Will be bringing our '15 Honda Certified Odyssey to this dealership going forward. Class act. read more

We had a great experience shopping at Bobby Rahal Honda. Our sales person, Zach, was knowledgable, very courteous and personable. Andrew of the Finance Department was great too. Such a professional team! I most definitely recommend that you consider visiting Bobby Rahal Honda the next time you're in the market to purchase a vehicle. read more

My experience with Bobby Randall Honda in Mechanicsburg was easy, relaxing, and took away most of the guesswork involved with buying a new car. They did an incredible job at helping me get the exact car and color that I was looking for and explained all the technical and financial details that I rarely understand. I've only ever gotten used cars my whole life but I enjoyed my experience so much that I got a brand new car and didn't feel nervous about the choice at all. Thank you guys so much for all of your great help! I'm so excited every day to get to drive my new awesome car! read more

This dealership has been wonderful to our family over the years. We have been loyal customers since 2006. Their service area is wonderful as there are cubicles set up so you can work on your computer while you wait along with a seperate kids waiting area stocked with toys and TVs which has really come in handy when I had the little one in tow. The salesmen were wonderful when I bought my civic 6 years ago and still are. My husband just bought his fit here last weekend and said they were the best priced dealership and offered the best financing arrangement than all of the other places we've checked out. I don't write many reviews but this place is definitely the best dealership in my book :) read more

Excellent place to buy vehicles. I received more than expected for my trade in. The staff is great to work with. I'll most likely return for my next purchase. read more

I had an airbag recall so we took it here. Everything seemed great. Fast service. Then after I got my car back, when it rained my passenger side started leaking. This was NOT an issue before my car was a rahals. They claimed they weren't at fault and over $300 later and almost 6 days of my car at the dealership, it's fixed. I will not be using Rahals again. read more

The fifth time my wife brought in the van they replaced the battery and its working fine now. But i trouble i went through was hell.

Just bought my 4th car from Bobby Rahal Honda and I will be back! My car salesman was knowledgeable and respectful of my time. I had totaled my car and had a very short time line in which to purchase a new one before my rental agreement on a loaner car expired. They were nothing if not accommodating! Consulted over the phone - since in the 7 days I had to purchase, I had 4 twelve hour works days also. When I went to pick up the car, the finance guy was prepared and friendly. The vehicle expert walked me through every button in the car. I must say, I learned some new things- my previous car had some of the same features and I didn't know it because no one had shown me! I am more than happy. read more

After a horrible experience with another dealership I made a call to Bobby Rahal Honda to find a sonic gray civic sport. Bill found one, put my name on it and I am a very happy owner of a sonic gray civic sport. The price was even better than the other dealership to boot! I would definitely recommend Bobby Rahal, they found the car I wanted, called when it was delivered and it was mine! Fast, easy and great to deal with. Thanks Bill and Nathan! read more

I drop my car the night before for service the day later and needed by 12:00 noon next day. I got my car back around 3:00pm and I think they rush my service hopefully they did things right. Also they knew they are fucked up my day the advisor didn't even come talk to me. Usually they come and explain the service but this time they knew they screwed my days. Good job Bobby Rahal read more

Bobby Rahal Honda is the best in the area without a question. Their sales and finance team made the purchase of my new car effortless. More importantly, my incredibly patient and accommodating salesman Corey Weaver couldn't have been better - I'm so grateful for the amount of time he took out of his days to handle my 1,000 questions and chronic indecisiveness! If you're in the market for a new vehicle, I HIGHLY suggest you go to Bobby Rahal Honda first... and when you do, ask for Corey! read more

Bobby Rahal Honda - Ask for Corey!! He'll take great excellent care of you! - Car Dealers Near Me - Mechanicsburg, Pennsylvania

So this story now has a happy ending. Because I reached to Bobby Rahal and he made a call to inquire and intervene, I am now receiving all my money back. Aaron the Mntc Spvr called me and told me that some intervention had happened and Bobby Rahal Honda was sending me a check for the money I paid them. At the end of the day, it should not have taken all of this to obtain satisfaction and receive equitable treatment... which Aaron admitted. Its all good and I received what I wanted all along... I'm writing to report SERIOUS TACTICAL CUSTOMER SERVICE ERRORS at BOBBY RAHAL HONDA. My car was in an accident and was repaired at a local body shop. Since the driver's side seat belt locked, it needed to be replaced along with an SRS unit which is a module that controls safety systems. The SRS unit was ordered from Bobby Rahal Honda. It wasn't working properly once installed and I had to bring the car to Bobby Rahal Honda to be diagnosed. Please note, there is no way to misinstall an SRS unit. It only gets mounted one way and there are only two connectors. The old SRS unit that was removed was left on the front passenger side of the car for reprogramming the new one. Once diagnosed, I was told that the SRS unit was bad. They would charge me to diagnose the issues and install the new part. Without doing any research and not even checking to see that a new SRS unit was put on, they wanted to charge me for a new part. That's clearly not appropriate. I had a new SRS unit installed and the whole reason my car was brought to Bobby Rahal Honda was because of this faulty SRS unit part. At this point, my confidence in the Bobby Rahal Honda Service Dept took a huge hit. It seems like their attention to detail was either clearly lacking or nonexistent. Then, in conversations with Rhett Staub, my service advisor and Aaron McAdoo, the service dept manager, they wanted to charge me full price for diagnosis and installation services. While I was offered a discount, this should be on the Bobby Rahal Honda dealership. Plainly said, I shouldn't be charged for any of the diagnosis or the install labor. I already paid to put the part on once and it didn't work. AMERICAN HONDA WON'T STAND BEHIND THE FAULTY PART SITUATION EITHER. They don't want to be bothered and won't waive the installation services fees. I'm very dissatisfied with my experience at Bobby Rahal Honda. While I like the car I have, I'm convinced I need to go elsewhere for Honda service. read more

First off I will say I've never been a Honda guy or anything other than Chevy to be honest. My wife on the other hand loves Hondas which led me to go look at them. After speaking with Russell for quite some time I was willing to test drive an Accord, before I know it I'm buying one. Everyone in the dealership was friendly and I felt were being very honest when it came to my decision. They gave me a much better offer than I expected on my trade, provided me all the details up front when it came to the cost of buying and leasing, and even more important weren't your typical pressure sales. They allowed me to make the decision, but that's not saying my wife didn't pressure lol. She loved the accord and also enjoyed the experience of buying from here. If I decide to buy another car this will be one of the first places I look for sure. read more

Bobby Rahal Honda - Car Dealers Near Me - Mechanicsburg, Pennsylvania

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So today I took my 2018 Honda CRV to have them check the AC and change the oil after waiting 2 weeks to get an appointment with no a/c in my car. After changing the oil and charging me for checking the A/c they informed me there was a hole in the a/c hose and they had none so could not fix. But the cost when they could fix would be over $1000. They said they would call Honda to get a discount but did not know when they could get a part or if Honda would discount on a 3 year old car with 40k miles on it. I asked about a loaner a rental and to talk to the manager all denied. They said the manager would call when and if he knew anything. I bought the car from Rahal but will never deal with them again. tomorrow I will trade in for an ew car read more

Completely unprofessional, the sales manager hung up on me! Trying to figure out how to manage a lease while moving and received conflicting information from the Volvo financing company. I've had issues with them in the past. I bought my last Volvo one hour away in Greensburgh just to avoid the people at Rahal. I strongly recommend making the drive! read more

If there were a negative 10 stars I would give it. Be careful what you as a buyer says when you first walk in. If you say that you are looking for used they will try to sell you a used at the price of a similar new car. Then misrepresent facts on thier sales sheet. The "prep charges" were twice what other dealers were. Stay away from them. read more

Thanks, no thanks. Stopped in with a 2018 Hyundai to test drive some larger Honda sedans. Before I even had the chance I found myself seated at a sales desk (with Kamesh? sp?). Salesperson just wanted to know the balance owed on the Hyundai and refused to allow me to just have a look at some vehicles. Firstly, just because I am a woman shopping for a vehicle does not mean I do not know the process or anything about these vehicles. I paid cash in full for the last vehicle I purchased. Too bad for Bobby Rahal for allowing an employee to poorly serve someone like myself. I would not allow this employee to work for me. Needless to say, after wasting my time with this incompetent piece of work, I advised I would no longer need to continue wasting my time there. There are plentiful dealerships that treat women with respect. read more

Have bought 3 vehicles from Bobby Rahal (Toyota & Honda), always, always had great sales people, got a price and a great trade-in value. Their service department has always been respectful of my vehicle. Explained everything I needed to know. Had me in and out as quickly as possible. Frankly, I can't find anything to complain about. Best dealer I've ever dealt with. read more

Service Adviser, Amanda, went above and beyond with providing information on a used Honda CRV I was contemplating purchasing from a different dealership. (The CRV had been serviced by Bobby Rahal Honda so they could answer questions I had about prior service). Amanda searched their records and was able to answer all my questions - she even took the time to see if there were any outstanding recalls. This was so very helpful. I would definitely take my car to Bobby Rahal Honda with Amanda as service adviser. read more

I was incorrectly charged for $74.99 just for the technician to tell me that he cannot move my rooftop rack closer to the front. Getting a refund check in the mail after calling to complain. Also, my scaling percent off discount coupon (from a competing Honda dealer) that I wanted to use could not be applied; I got an $11 discount off a $500+ bill which was very little. Disappointed and would unlikely return for service. On the plus side the customer waiting area is nice and comfortable. read more