The Physicians with this medical group are compassionate and show true concern for their patients.

I have had uti for 3 months, I've been in excruciating pain and have only been transferred to M.A. leaving several messages and no reply in 3 business days and the weekend. Every time you call you're on hold for 15-20 minutes but when in office there's only 1 other patient and receptionists aren't answering the phone and just chit chatting. So disappointed in this office !!!! read more

Such a disappointment. Wonderful care from doctors. However, their answering services SUCK!!!!! They never answer their phones and take FOREVER to get back to you! Hire more people to answer calls and talk to patients!!!!! Absolutely unacceptable in health care!!!!!!! I feel bad for the doctors because they are wonderful. read more

I've been seeing Kathleen Minesinger and Sarah Nelson and both are wonderful! It's harder to get an appointment with Dr. Minesinger because shes really booked . Sarah Nelson is very good also and very caring. The office was a little bit of a challenge at first but its better than before. I just had to get used to some changes. read more

Brought my dad in because live been noticing that he has not been as hungry he hasn't been eating not even his favorite foods so due to that he lost weight drastically so I requested a Full CBC that same day we had the labs done just waiting on Colonoscopy over all we are Completely satisfied with Dr she was asking my dad lots of questions she demonstrated care and concern I appreciate that because my dad has a high tolerance for pain he always says men don't cry or no pain no gain but I'm glad now he is in good hands read more

I called today to make an appointment for back pain. Scheduled an appointment they were able to squeeze me at 2:45 took off of work to go over for the appointment only to have the office clerk Adrian tell me that I could not be seen by one of the providers because I had been in an accident last week. Although I tried to relay to them that the back pain I am experiencing did not occur than and I did not feel pain until I had moved a bike into my car over the weekend, they still refused to see me even after having me take off of work to come over for an appointment. Literally wasted my time and energy. Trying to get help and get seen by provider who supposed to be there to help people turned away because of their assumption that I was being litigious-When I was not. The scheduler even told me to inform them I wasn't in litigation! Completely unconscionable the way that they treated me. The woman Adrian was rude, unprofessional and talked over me mentioning protocol over patient care absolutely unacceptable. I highly recommend not going to this medical center as clearly, our money driven and not motivated, patient care or concern. Just I feel like the staff completely disrespected my time and me as a person. Tell your friends not to go there. If I could give a negative rating, I would do it . read more

Everything went extremely well. From awesome front office ladies to our Dotors visit. Doctor Minesinger Always listens and asks questions. If a doctor doesn't they are failing you. She had an EKG done on My husband in office and again a smiling face on the nurse who do it making Bill relaxed and comfortable. Thank you Doctor Minesinger and staff. read more

Just had an appointment today and the receptionist was very nice cordial professional. I waited about seven minutes before I went to a room. The doctor was very thorough and very quick. They will ask you your history and dates of your last exams which I couldn't remember , be ready for test results and dates and family history info. when you go there. She recommended bloodwork. Mammogram, skin doctor, and updated vaccines. Once finished, she abruptly said OK. See you in one year . Overall I am very happy. read more

Adriana Gutierrez, the office manager, gives this business a HORRIBLE name. The way she walk around the the office like a bouncer and speaks to the staff and the patients is beyond unprofessional. Upon paying for the office visit, I was also charged a fee that went towards my deductible. I was confused since I was only there for results on my bloodwork. I paid it anyway. But my receipt showed they charged me again for the office visit.. When asking about the charge, Adriana came out from the back office with an aggressive manner and asked me as if I was a child, "What's your question?" I stated I was speaking to the young lady about my fees and she said, "I'm talking to YOU! What. is. your. question?" I explained I was confused as to why I was being charged double for the visit. She pointed at the starting area and said, "Go sit down and wait them to call you." To speak to ANYBODY, let alone a patient in this manner is so unprofessional. It's too bad because the Doctor I was seeing was great, but because of the way nobody in the office can answer my billing questions and the manner in which Adriana barks at patients, is the reason this company has such poor ratings. I will find another practice to take my business to. read more

I have to say I really like my doctor, Dr Sarah Nelson, she is very kind and patient and is always concern about my well being. Yes I know there is a wait, at the doctors office that's always been the case with every doctor, nothing new there. I haven't meet any other doctor so I can't speak for the rest of the doctors. But I say give them a try. You will be surprise how nice the doctors and receptionists are. read more

I have been a patient of Dr Minesinger for over 15 years. She is a wonderful physician. She truly cares about your well-being and takes the time to listen to your concerns and always has good advice and tips. She is proactive, kind and compassionate. Even though she is very busy with a high patient load, she never makes me feel rushed. I do make a point of being prepared with a list of questions and a copy of my current supplements to make the most efficient use of our time. Her assistant Tracy is also wonderful. I'm grateful to have them as part of my medical team. read more

I've always gotten wonderful care from Dr Sara Nelson and Nicole Newman they have always been there to answer my questions whether it be on the phone or in person office people are great and my weight is never too long. I love it there and wherever they go I'll be going too love them they are well appreciated read more

I have been seeing their Doctors for 30 years. Just when you think their services have gotten better they leave you waiting for an hour past your actual appointment. Also, they charge a copay if you do a quick phone appointment. Why your not getting any vitals taken or taking up time of the office staff. If I make an appointment with an online service they don't charge me a copay... also the location on Fullerton Ave. has violated hipaa laws in regards to my own personal info. read more

I've been seeing Sarah Nelson for the longest time. I was upset when my insurance changed and I had to switch providers. After seeing my new provided, I demanded that they switched me back. There isn't anyone like her. She makes everything soo easy and understands all your needs. read more

The manager in charge of this office 1820 Fullerton Ave Suite 115, Corona, CA 92881does not care about the patients. She is very rude and she does not know how to treat people. The management team/doctors should hire professionals that love their job not just their paycheck. I went with my mother to see her doctor, she did not have an appointment but we were willing to wait to be seen. My mother is 69 years old, she had an infection and she did not care, she sent us to Urgent Care or the Emergency Room but in a very aggressive way. I understood that they couldn't see my mother but her carelessness attitude and unprofessionalism was inappropriate. read more

Horrible service my mother was treated like a piece of garbage... don't ever go there... front desk service is terrible... threatening calls and refusing patient services it is unconstitutional to refuse service to a 72 year old patient... so rude and so unprofessional.... Nobody needs to be treated like this!!!, the office manager has no compassion for the patients... don't ever go there!!! read more

As I went to Yelp to leave a review, I see they already have very negative reviews... Makes perfect sense. Went to go see Dr Virk, never got to see him. The front office staff is completely irrational and ridiculous. I went in because I wasn't feeling well (That's why people go to the doctor). I told them I have had covid several weeks ago but I am negative at this time. They told me to go stand outside the building but before I walk out to make sure and pay because they don't know if they will be able to see me today. I questioned why they wanted me to pay for the visit if I will not be guaranteed to have one, and very rudely they responded by saying "you still have to pay". I don't know if the doctor is aware of this kind of customer service... So I don't want assume he is, But at the least he should be aware that his staff is turning away new business. There are many doctors in Corona. I do not recommend this office. read more

I've never had such incompetent medical service in my life. First, the place looks shady, then the power goes out while I'm there. The RN tells me that they have water leaks everywhere. The medical assistants act like they are nurses and lie. I was told I could go to any xray location on the form I was given and told to call THEM back to follow up. My previous medical group would call me to let me know what's going on. Regarding the lying, medical assistant tells me that RN who saw me tried to call me but my voicemail was full? I rarely get voicemail! A friend of mine checked my phone and said my voicemail was fine. They also tried to charge me more than my copay. Terrible. read more

Staff was very friendly and efficient. I saw dr Shahin and Dr Nieves and they were very informative and Dr Shahin spent a long time going over my history of my rash. I would highly recommend these two Dr's. read more

My review is for the Circle City Medical Group located on Fullerton Ave., Corona, CA. This place is the worst! I would give it minus stars if I could. I have actually been BEGGING to get my prescriptions refilled. My PCP retired and sold her practice to these incompetent's. I made an appointment with one of the NP's to get my prescriptions re-filled they were never re-filled. The pharmacy has sent at least 7 requests. I have called numerous times. The staff if horrible and rude. I asked when I can see one of the Doctors and they tell me NEVER because they are so booked I have to see an NP. I am on hold right now to ask yet again for my refills. I have now been on hold for 16 minutes. These people need to be reported. The are beyond incompetent. read more

The most dreadful experience in the medical field ever. My Primary Physician retired and forward my records to this Medical Group. This is the most unorganized facility. Never reach a person to answer the phone; leave a message several time and still don't receive a response. After being hospitalized with COVID; I needed my Primary Physician to issue meds and oxygen. Had to literally drive to the office to get a response. The office staff is very rude. Once I was on hold for 20 minutes; i could hear 3 people talking about their private lives. I decided to drive to the office; still on hold. when I arrived, after being on hold for 40 minutes, they were still engaging in a private conversation. I showed them my phone to show them how long I had been on hold. Met with office manager; she promised the issues would be addressed, however, no changes. I have other doctors that I call, all of them answers the phone. This is totally unacceptable service for patients! read more

I have had both in person & tele-health appointments. The staff is always friendly & efficient. I see Dr. Laura Nieves. It's easy to get an appointment but when she's backed up she refers me to one of the very capable residents & always steps in to talk to me personally about the results of the resident's exams. When I first started seeing her a few years ago I was very impressed by her knowledge of all of my many medications & conditions. She has been very supportive of my desire to get off as many prescriptions as possible & under her guidance I have been able to get off of several, even some I had been on for more then 20 years. She is very caring & encouraging & has really helped me improve the quality of my life. Thank you Dr. Laura Nieves! read more

I took my 94 year old mother in to see Dr. Virk. ( an excellent doctor). The girl at the front told me we did not have an appointment and would need to come back at 4. This was at 11; 45! I explained that My mother is in a wheel chair and I am 0ver 75 years old myself, it was 99 degrees outside and I must lift the wheel chair in and out of the trunk of the car and assist my mother into it then push her into the facility. She basically said we would have to return later. VERY RUDELY. I asked to speak to Dr. Virk for one minute to find out the diagnosis of my mothers lab tests so I could determine if we could wait for another appointment with Dr. Virk at the Citrus Valley location. "No, he is with patients" was the response. She was so rude that we decided NEVER to return to this office even though we love Dr. Virk. Doctors need to remember that the front desk represents them with his patients and can make or break his practice. I know that it is hard to find competent help right now, but it would be worth the wait to find someone who better represents the Doctor. read more

The worst medical center I have ever experienced since Dr. Fadia Attia retired. Cannot get anyone on the phone nor can you get the prescription drugs refilled in time. I don't think the doctors in this group even care about their patients. read more