Amy and the staff at Margaret T. Morris facility treated my parents like family. Both parents were…read morein a different facility before coming to MTM. We needed to remove mom and dad from a different assisted living facility because of neglect, dishonesty, mean, and illegal behavior by the nursing staff at the "for profit" facility. Both mom and dad thrived at MTM in the loving environment that they provide. If your folks need a memory care facility please choose Margaret T Morris.

From the owner: 2024 Prescott Daily Courier Reader's Choice Award winner for assisted living. Solely specializing…read morein Alzheimer's and dementia care since 1999, The Margaret T. Morris Center, a private, nonprofit program is the only AZ Department of Health Services licensed assisted living community in N. Arizona of its kind with nationally award winning one-acre therapeutic gardens. Our four small neighborhoods under one roof are designed to care for people with like abilities living with Alzheimer's or other form of dementia. Our mission: Quality Care. Quality Service. Quality of Life. Our all inclusive pricing keeps it simple for families regardless of the daily changing needs of someone living with Alzheimer's and dementia, The longevity of our trained staff not limited to the general manager, nurse, onsite medical director, and others make us the top choice amongst families both coming from the home environment or other setting and health care providers. Call today for your tour to meet our caring and supportive team and see the different.

This facility forces sick (fever, diarrhea, vomiting) staff members to work or be fired. So,…read moreresidents are being fed meals prepared by sick staff members.

My mother has been at Granite Gate for 6 years now and it is the pits. It was recently sold, thank…read moregoodness but this new Stellar Living also leaves a lot to be desired. My mother has problems with UTI's and both times their nurse was supposed to take samples and get to the labs has been a fiasco. They don't return calls, they don't answer emails, and if you ask a question they treat you like dirt. I would not recommend this place on my worst enemy. Didn't use to be this way, but they can't keep good help for some reason.

Sugar N Spice in home care team is exceptional at delivering wonderful medical care and advocating…read morefor their patients and families. If you are in need of home health in flagstaff Az I absolutely recommend Regina and her team! 10/10

The owner was very nice and respectable when she came and visited us to see what our needs were…read more She spent time going over all of their services and helped us understand the benefits of using their services. She spent time with my wife to be able to find the right caregiver that she would send out to help with her needs. The owner also came out on the first day to better understand the procedures of care that my wife needed so that she could train her caregivers on how to best take care of my wife. The caregiver she assigned to us was wonderful. She took great care of my wife and helped me with household chores. She went above and beyond to make sure my wife was comfortable and that she had everything she needed. When I had to make changes to the schedule, they were able to accommodate and get us the help we needed. I would highly recommend Sugar N Spice for caregiving needs that you may have.

Please don't send anyone you love to this treatment center. This rehab center uses behavior…read moremodification which was popularized in the 70's and has been now been found to be ineffective in the modern era. It's essentially a light form of brainwashing and is part of the reason why from the outside looking in the people in Canyon Crossing can look like they are in an occult. If you see them out they don't make eye contact with other people and aren't allowed to socialize, I sent my daughter there several years ago and she was emotionally scarred from the insane level of control maintained by the owner's. If she saw her male bestfriend she wasn't allowed to acknowledge his existence they have an excessive amount of rules in order to change mindsets but that doesn't translate into normal life. They also do circles where other girls berate and shame each other if a rule is broken. I could go on and on, from silence bans, to 3 day service punishments, to being forced to wear derogatory signs around their necks. The lessons that they learn aren't applicable in the real world because life is so different in Canyon Crossing. These girls are sensitive and impressionable after coming off the streets but Canyon Crossing doesn't actually rehabilitate by teaching real life skills. Instead they use female empowerment as a catch all to endorse poor behavior but the graduates there aren't successful in life they're just sober but still lost. A true rehab helps people from being on the streets to a functional member of society. This one shows women how adaptable they are and does not actually address the trauma or mental health issues that are the cause of addiction which means that even if they do stay sober they still stay in the same immature mindset that they came in with. I plead with you to reconsider sending your children here so they don't end up like my daughter or any of her "friends" that went through Canyon Crossing. I know it's a late review but I had to do my own work to process my shame from putting someone I loved in this treatment center.

If you care about your loved one, I would not send them here. The staff belittles, steals, lies…read moreand makes you feel like you're beneath them. They expect you to clean their facility, make dinner for staff and other clients, deliver confrontations to eachother during group sessions with no discussion on the issue, no in person medical appts. All medical appointments are via Zoom with a nurse practitioner psyche and medical. It takes 5-7 days to get meds and there is No privacy during medical or psyche. I actually had 3+ staff member (not nurses) listening in on my private medical information during my appt. They promote self care however, they do not allow make up during meetings and cannot even cut your hair. It is my understanding that the facility helped guide my spouse in destroying my life. Instructing him to put a restraining order on me so I could not go back home, empty my back accounts and cut off my cel phone. They tell you that you can leave at any time however if you leave against medical advise they will keep your belongings, i.e., cel, credit cards, money, etc. They brainwash your family into thinking there is no other way for you to get treatment and better. The weekend excursions are a joke unless you like packing into a full van for 1.5 hours one way to enjoy 20 min of outdoor time. They play games with you when you need to pay bills or other important adult tasks you need to do. The BHT in circle offices answer for everything is not today, maybe tomorrow and to pray on it. Her and the patient liason are snakes in the grass. They talk about clients. The patient liason actually made a comment to me that another clients brain's not fully developed SMH. I heard a therapist and house manager comment when we were going to get a new intake that they should get a bonus. I could go on and on. Bottom line is this place is not professional or worth the money. Their integrity and grace motto is BS.

Lovely facility and staff seems to genuinely care about residents. Feels like a safe location too.read more

As a former employee, this is not a good place to work. The executive director is a joke. He tends…read moreto favor those who want to participate in his plan to play god with residents lives. I would not put any of my family under the care of anyone here. This place is gross. Smells of urine. Carpets are disgusting. Maintenance is a joke. I lived here as well and waited 5 months for my kitchen light to be fixed and then it was done very half-assed. The management is a joke. The underlying policy is to sweep everything under the rug and all is well. BE VERY WARY OF PUTTING ANY LOVED ONE IN THE MEMORY CARE UNIT. Severely understaffed. Housekeepers with no training are pulled and put into caregiving not knowing what to do causing great harm to residents. Medication goes missing all the time, narcotic medication and it all just gets ignored. The ones that actually report it to the executive director lose their jobs. Someone really needs to step in here.

This is for the memory care unit. Some flaws but they all do. Mainly very kind caregivers and…read morewell maintained facility.

I've been shopping senior living for my dad. Every other place we have visited had wheel chairs to…read morepush my dad around in. When we got to Highgate, we were told that management got rid of all the wheel chairs, except one. The one they had left had no footrests, so my 89 yr old dad had to keep his feet elevated during the tour. I spoke with the director of Highgate, who told me it was both a liability (seriously?) and a hindrance to their assessment, which also sounds like bs. So, if this is how they care for their seniors when someone is watch, how good will the care be when nobody is watching, and what other goofy rules will they have? We're steering clear of this place, due to the terrible start we had.

There is no harder task than finding the right place for your loved one. Fortunately, Country Care…read moreis There. The best way to describe it is that this House is home. It is so different from the places I've seen before. It looks like a comfortable, warm, and beautiful home, which is reassuring to the residents. The staff is loving and kind. The staff takes remarkable care of the residents. Also, the food is good, and the schedule revolves around the residents, which is remarkable. And, impeccably clean and has lovely grounds in a beautiful, private area. They get lots of love and attention. There are Caregivers on staff and a wonderful manager, and there are plenty of people working at all times. The staff is careful to answer all my questions, and never act like they are too busy to talk to me. I can't stress enough how special Country Care is. We are so lucky that our loved one can live there and be loved and doted on by the remarkable staff. They have a passion for providing the best possible care for people and for serving their families.

My grandma was here for over 2 years and I'm so thankful for all the love and care she was shown…read morethe entire time she was there. All the staff took such great care of her and the owner Savannah was amazing at communicating everything with us. I will always recommend country care to everybody I know. If you want to make sure your loved one is truly being cared for this is definitely the place. Thanks to all the staff here and Savannah I can't thank you all enough

3/27/22 There is virtually no security at this subpar facility who we were put in contact with…read morebecause they claim to have expertise in housing and working with difficult dementia and Alzheimer's patients. The reality of this facility is underwhelming from beginning to end. Anyone can just walk in and wander around, completely unchallenged by staff, if you can even find staff. Patients can also just walk right out those same unsecured doors. Neither of the front doors were locked and the security screen doors are just propped open. 3/28/22 On my second visit to see my mother, who was there on hospice care, it was obvious that her room had not been cleaned at all, and it was extremely unlikely that she had received even the most basic of services. When questioned, the "nurse" said they were not allowed to provide mouth swabs. Well then, why are swabs still provided here In an abundant supply by the hospice team? No answer there. I asked for her to be given pain medication because she was grimacing in pain and was three hours past her appropriate dosing. I was informed she'd had Lorazepam on schedule. Ok but that's for anti anxiety, not pain. Where is the RN that can actually dispense medication? Who knows but she showed up over an hour later telling me I was a tornado and would have to leave. Excuse me ma'am, I am not a tornado, I am a daughter advocating for my mother at the end of her life, and asking questions you should be ready to answer. These are all tasks and services that should be included in the $8,000 cash per month my beautiful mother is paying your substandard facility to complete. I shouldn't have to bring to your attention that the bloody sling that was removed from her arm days ago is medical waste and should not be stored on the open shelf at all, but especially not next to personal care items. She's out of your awful facility as of this morning, and since she is already represented by an attorney whose focus is elder law, I'll be speaking to her regarding the proper channels to file a complaint through the most appropriate and effective channels.

Over the years, I have had occasion to seek out care homes, as well as worked in the field. As the…read moreNorthern Arizona Consultant for A Place For Mom, I set up dozens of care facilities for senior citizens. I've toured almost every memory care facility that currently exists in the area. Villa Fiore is..... simply the best! A small home with only 10 residents, it's personable, family orientation brings a quality of life that I haven't found in any other facility. The staff is outstanding and each caregiver truly cares about each & every resident. Meals are always homemade and nutritious. Cleanliness is paramount and laundry is done for each resident daily. If you have a loved one who will be requiring a memory care facility, get on the waiting list.