Why is this building even open when a business could make far more use of the space inside. I…read morecalled up LabCorp and made an appointment for Wednesday 2-4-26 quite some time ago for the Prescott, location. I then made an appointment for my doctors 12 days later so that the results of the blood draw could be evaluated. Not only do I get an email but I also get a text saying that they're closed now for the whole month of February. Absolutely useless!

SEVERELY Understaffed. Took me 2 days of trying to have my LABS completed before my annual…read moreappointment next week. LABCORP Online appointments confirmed , 2 consecutive days to have lab work completed at GailGarner Prescott AZ. Ridiculously long lines and full waiting room of fasting frustrated folks. Why make an online appointment for 9 AM??? When you may be seen 2 hours later while FASTING. A very Unpleasant experience. My complaint is with MANAGEMENT NOT with the staff, doing their job the best they can under THESE conditions. HIRE more experienced staff . . 1 LAB TECH and 1 front desk personnel is NOT enough staff to call your business a LAB.

I've been to the Dignity YRMC Outpatient Draw Center a couple of times for blood draws. Both…read moretimes, the staff has been friendly, courteous, businesslike, and competent. If you need a fasting blood draw, prepare to show up by 7:00 a.m. for their 7:30 a.m. opening, because that's when the line begins to form. I find it much easier and faster to get blood work done there than at the SQ facility on Willow Creek Road.

For better or for worse, I have seen more than my share of ERs and hospitals in multiple states…read more Based on that experience, I say this place lives up to its name. Exceptionally equipped, modern facilities with welcoming entrances, comfortable waiting areas, well designed and efficient flow, comfortable and comforting lighting, spacious triage, er rooms, even more spacious in-patient rooms (like a nice hotel!), on-site lab, radiology, and more. Exceptionally fresh, nutritious, and tasty food with good variety. Exceptionally friendly and efficient service... at ALL levels. But most importantly... EXCEPTIONALLY good people. Everyone we encountered there were calm, tremendously competent, and positive people - passionate about helping others. They make you feel like you're in good hands.. because you are. They make you feel like they've got you when you are in your hour of need.. because they do - they've got you. On behalf of myself, my family, (and the people you help every day who SHOULD thank you.. but don't) THANK YOU!!

Be very careful going here. Check your Insurance to make sure this place excepts it! This place…read moretells people "we accept all insurances". NOT TRUE. I check with my insurance, and this place is NOT in network with them! I am too young for Medicare, so I have civilian type insurance. Like I said check with your insurance company before you are seen! Also, FYI...this place is nothing more than a glorified Urgent Care that over charges you!

This WAS a good place to get blood labs done. The phlebotomists have been good at keeping the…read moreexperience non-painful and efficient. Management / admin is sorely lacking. Unfortunately a while back they stopped having a receptionist. So if you have a problem, a question, any trouble with the computer check-in, TOO BAD. More than once, the kiosk didn't work and we waited forever until the entire waiting room cleared and refilled. So, if you MUST go here, be sure your (partial) name appears on the TV screen. Some people have resorted to entering their names multiple times just to be sure. So inefficient. Another issue is if you need to drop off a specimen, you also need to sign in and wait. So if the room is full, you SIT and WAIT just to DROP OFF a specimen! When there was a receptionist, it took a minute. Now it can be 30+ minutes! Ridiculous. And OMG after that wait, they CANCELLED the culture from the drop off. How much you bet they CHARGE $$ for that lost test. Useless! Another issue happened when my elderly family member got into the back when I ran out to get paperwork. Returned to a door slammed locked shut. He and the phlebotomist did one lab but didn't remember/know there were two. So he had to get poked 2x. I complained about the lack of receptionist and she said oh just knock (no sign says that's OK!). AND she said it's better without a receptionist and they plan to remove the windows and just make it all walls. So much for HUMAN customer care. Time for us to go elsewhere. There IS another lab right around the corner on Florence.

Simple blood draw. No reason on earth for this. I have good veins. So it's an untrained or…read moreuncaring phlebotomist. Go elsewhere if you can.

The staff, service, and quality of care has been exceptional. I've rarely seen a hospital that has…read moreexceeded my expectations in just about every category. Even their bathroom and toilet paper's quality was excellent. I hope to never have to go back but if I or my fiancee do, we know we will be in great hands! Dr. Weston, Carl, Brooke, Dr. McGonagall, Rob, Ashley, and several others were the superheroes who rose above and beyond for their patient.

Husband in ER 9 hours, 8 of those hours I was in the awful waiting area with people vomiting,…read morehacking coughs and people trying to get the staff's attention. Finally admitted, tests were run and given the diagnosis of stage 4 cirrhosis of the liver. He has maybe two drinks a month. Mayo Clinic did not give him that diagnosis. A few years ago they said he had lymphoma. His own Oncologist said that wasn't true. Two times we were basically told that he was going to die soon. Never going back there.

I had blood taken oin 5-4-26 for a blood test. Today 5-11-26 I went to the Lab Corp location in…read morePV. Allan looked in their system data and located my lab results. He faxed them to Optum. Here is some background. On the Lab Corp web site, my account shows no results for the lab test. Optum says they are able to locate a report in the Lab Corp system that the lab results are still pending. Lab Corp system shows they faxed the blood report on 5-5-26 to Optum. The next day from my appointment. Allan at Lab Corp did me good.

Just overall a poorly run business. I went for blood draw on July 1st for a full panel, they only…read moreperformed one test. I went back for another blood draw on Mon, July 12th, with an "urgent" request added by my dr since I had an appt that Friday, the 17th. It's Friday, my appt is at 12:40. No results. Don't bother calling because they don't answer tge phone and they don't check messages until after 3:00pm -- that is directly from one of the desk attendants. Really, a terrible business.

For best results, schedule an appointment and fill out the paperwork online. (Your local library…read morehas computers). When you arrive, click on the confirmation email. The staff will text you when they are ready for you to come in. When I entered the office, it was Covid compliant. The room was full of masked walk-in patients. I was called to the desk in about two minutes, paid for my visit, and then verified insurance, etc. I was immediately taken back to the lab draw area. The phlebotomist was so efficient that I never even felt the stick. I was out the door in less than five minutes and the walk-in patients were still there. Make an appointment, people. Do a dry run to locate the facility. Review the hours online. Failure to plan on your part does not constitute an emergency on the part of the staff. I do not know the staff, nor do I remember their names. However, I am a former RN. This is a pandemic and they are risking their lives daily, hourly to provide care. I appreciate the Covid protocols and the efficient service.

Unfortunately there was only 1 lady working in the office and she was working her butt off but…read moredoing an excellent job moving people through. Her name was Eva and she was my miracle worker. I'm a very hard person to draw blood from. I was on sent to Labcorp after my doctors office couldn't draw my blood after 2 separate days of fasting and unable to pull a sample. I was quite down and it was late in the day and still fasting. I checked in at 3:14pm and was called at approximately 3:45pm due to a full office. She was extremely friendly even under working so hard. She was able to draw my blood on the first attempt. I was amazed. She will always be my girl to go to when it comes to lab work. If you want good service go to Labcorp in Chino Valley and if there's more than person working I recommend you ask for Eva.

This SimonMed location deserves FIVE stars. I believe the few low ratings have been anomalous,…read morewhich can occur at any busy medical facility. Having visited this location on multiple occasions and for various services, I can vouch for their stellar services. The addition of Christine at the front desk to ALL the techs, care & expertise is top notch. Pro-Tips: Consider the "cash pay" option. It is always more affordable than most insurance. Also, schedule an early appointment. They get busy throughout the day, so you may have to wait longer than you'd prefer.

After booking my appointment with Simon Med I received no less than seven text messages and phone…read morecalls regarding my insurance. Each time I told the representative who my insurance was with and relayed any requested information. Today less than an hour before my appointment I am told I need to reschedule because they don't have authorization. Without a doubt the most incompetent company I have ever dealt with in my opinion. I do not recommend Simonmed and I will be taking my business elsewhere.