went twice @same location located at Uvalde road Houston Texas met this very sweet,and kind warm…read morewelcoming young lady name korine...she was very professional and she did help me out fairly.looking forward to be doing business again soon,I strongly recommend that she get promoted,this is the kingd of people we do need.EVERYONE thats stops by should ask for her,to assist you!

I was looking at an item listed on OfferUp and sent an email with questions…read more Gabby promptly responded even though it was past closing hours. She then followed up again to let me know it was still available and I made plans to see item on my next visit to Houston. This morning Gabby took time again to message me letting me know item was sold. It's not often someone takes time to follow up. Especially when it doesn't include a sale. I hope EZ Pawn appreciates Gabby and her customer service skills. Because of this I will be watching for other items she posts online. Thanks Gabby!

Great service great deals. Justin, Richard and DeDe were such great help with my purchase…read more I purchased a firearm crossbow and traded some things in. Very friendly, very conversational and honestly a great experience had a good time visiting. Would highly recommend going back. They have a good selection of firearms shoes, electronics more than most pawnshops. They also have a great layaway plan worth the layaway if you really want something and very reasonable pricing! And if you're looking to barter a little bit, they're a good time. I don't care what anyone says about them. (; Once again, thank you so much, Justin, Richard and DeDe! - Christian

The guys were really great . Funny as hell. Had me and my best friends laughing the whole time…read more Bought a nice ring at a great price . I will definitely be a customer.

I took a sterling silver bracelet into this Pawn shop. Brand new! Polished and receipt said…read more$250.00. A thick bracelet and good weight to it. The owner said $35.00 is how much he will loan me on it. Well if you know me you know what I did. Took my shit and walked up out of there. He would sell that bracelet for around $300.00. But he thought he had a CRACKHEAD. NO OFFENSE CRACKHEAD, I KNOW YOU"LL GOTTA SMOKE AND THAT'S Y'ALL BUSINESS. BE COOL CRACKHEADS. I CANT ADD A STAR BECAUSE THEY ARE A 1/4 STAR

Don't come here. Rude service and not welcoming at all. They just leave you standing and will…read morelow-ball you like crazy.

2nd visit , first was for handcuffs for my daughter's job 5 years ago at the Sheriff's dept. On…read morearrival greeted and told them what we were interested in. He asks my daughter her age and for her ID. He pulls the gun from the case we eyeing . But as he is doing that I observed an couple and another young lady gun shopping as well , but no id is present on the counter in display as my daughter's while she handles the firearm. I don't say anything but I observe, my daughter needs a specific gun for left handed people, he assures her it's ambidextrous. She is currently in gun training so she agrees , I personally don't know anything about glocks, I only shot pistols shotguns and AR-15 , so background ran gun is paid $700+ and packed up , because her class resumed that Monday. My daughter has class and the instructor informed her the gun has a glitch not sure how when it's supposedly a new gun . So at this point the gun is useless and another gun has to be purchased , so new this gun comes with 3 magazines cleaning kit and for less then $700 , Thanks to Bass Pro for the honesty and law enforcement discount. Overall I wouldn't suggest this place to anyone , yea they been around a long time and that could be the problem. Disappointed and unsatisfied with purchase but a sale was made .

I've bought several things here and never had a problem. They are my go to for watch battery…read morereplacement, but I always leave with more than I came in with!!!!!

If I could give the pawn shop a no star. I feel targeted , my initial time visiting me and my…read morehusband didn't have any issues We were able to tap to pay with another associate. The last 2 times we made payments I got a short older yt woman that told me I can't use tap to pay with my phone that I had to have my physical card. There was a older yt tall guy there listening to the conversation saying it's company policy that we need the physical card I went to get the card out of my car but before that the man said "and not the card you found out in the parking lot" I brung my physical card in to finish my purchase they didn't even check my id to match it to my card so I didn't see no purpose of them saying thay. So I assume I looked like a broke black mofo but it's ok I'll go EZ pawn up the street that accepts all kinds of payments with out the physical card prove solved

My husband was eyeing a laser on amazon for over $500 found one here for only $100 used of course…read morebut non the leas works great with no issues.

Great Pawn shop and the staff are very nice to work with. They go out of there way to make sure…read moreyou are getting a great deal on the item you are looking for!! Thank you for helping me Ashley!!

Anything but Easy! Very rude employees. They don't even try to open the door for you when bringing…read morelarge items in. A condescending woman named Katrina gave me a specific money offer then tried to go back on it for no reason. Go to EZ Pawn across the street...much better service. There is no need to support businesses like this that have so much attitude towaEd's their customer.

I got a really great deal on a ring. Couldn't pass this up. The guys were really helpful…read morecommunicated very well. I Recommend this place to anyone. Five stars

So I buy shoe and other things from this shop and I really like it but I got a pair of headphones…read moreand they did not work I took them back and they took the total of the ones I had on layaway are so I thought.... What they are telling is they took it off the pair I payed in full for with cash so really what I did was pay for a broke ass pair of beats and give them back to them and never got my money back are put on my other idea. I would love for this to be mad right vomit I don't think they will.

Ever since Carey retired, the people here are just plain rude and standoffish. I will never return…read moreor be giving my business to such people who give such shitty customer service.

Honestly nick and Anthony where extremely nice and patient very honest I was truly left speechless…read morewith the honesty from them as well as the trust I felt I had from them a lot of other pawnshops are really shady and all they care about was profit but here I felt they where being extremely fair and wanted me to get the best of my buck I will definitely be coming back they have some amazing prices on ammo and jewelry and most importantly the customer service from them is truly something you don't get anymore anywhere for all your needs I definitely recommend kingwood pawn