Had my grandfathers signet ring fixed, the entire back needed building up and replacing, they did a…read moregreat job and cleaned up the whole ring, found out it is older than I thought, from EU and from the 1800's!

Helpful, kind, easy to work with. I will be coming back, glad to find somewhere local that can help…read moreme with gifts.

Super smart staff, they really know their stuff. Great prices, great selection of exceptional…read morediamonds. The store manager is an actual GIA Graduate!! Very impressive. Love this place.

I wanted to order something from the website and see what they offered before going in store…read morehowever the website is so hard to navigate. I can hardly find any information on products. Definitely need an update on the website.

Antionio, Danny and Doug we all amazing and super helpful. Everything went smooth and fast and I…read moreleft very satisfied.

the young ladies behind the counter were nice enough. But they are WAY off on their valuations. I…read morebrought in 5 Shotguns to sell, Mossbergs, Bennelli, Winchester and they tried to give me 235$.... Like I was some idiot that didn't know the Mossberg are a minimum of 300 each and the Bennelli should be at least 1200... Don't sell guns here, they'll just try to rip you off...

They are very Expensive and rude! Not the same owners. I would look elsewhere. Why do I need 85…read morecharacters to say I'll never be back!

Dixon Jewelers has outstanding customer service! I have been doing business with them for several…read moreyears and will continue to do so.

Great service , in a timely manner . Would recommend to everyone for Jewlery repair......read more

Hands down best jewelers in the city. I always bring mines here for cleaning and repairsread more

Title: Extremely rude, racist behavior and dishonest lowball offer -- stay away…read moreI went in to sell an 18k gold necklace and had one of the worst experiences I've ever had at a business. The man behind the glass was openly hostile from the moment I walked in. His attitude felt blatantly racist -- dismissive, condescending, and aggressive in a way that made it clear my race played a role in how I was treated. He lied about the current gold spot price (I checked it on my phone while standing there -- it was way off) and then offered me roughly 55% of what my necklace is actually worth. When I questioned the numbers, he became even ruder and basically told me to take it or leave. No explanation, no transparency, just attitude. I've sold gold before and have never been treated this poorly anywhere else in Houston. This place is predatory and discriminatory. There are plenty of honest gold buyers in the area who will treat you with respect and give you a fair price -- do yourself a favor and go literally anywhere else. I will never return and strongly urge others, especially people of color, to avoid Houston Gold & Silver on Humble

Took some old silver coins in today and they paid top dollar. Turned around and spent the proceeds…read moreright back to them for Silver Eagles. Win-Win!! Knowledgeable, Fair and pleasant to deal with.

Absolutely my favorite place to shop! Today was especially fun because Cassio had a great sale…read morehappening! Josh was so sweet and patient helping me to decide what diamond earrings I needed! One pair to take home and the other pair went on my wishlist!! So much fun shopping here-gorgeous selection of jewelry Thank you Josh for always making my shopping experience fun

A Series of Indignities -- I Would Not Recommend Cassio Jewelry for Watch Repair…read more I found Cassio Jewelry after Googling "authorized Movado repair near me" in The Woodlands, Texas. I was pleased to see a nearby result because previous repairs to my Movado Bold smartwatch required shipping it to Movado's facility in New York. Before visiting, I called and carefully explained that my Movado Bold uses two batteries: a rechargeable battery for its electronic functions and a separate battery for the analog watch. I specifically asked whether the analog battery could be replaced locally. The woman who answered asked me to bring the watch in, so I did. What followed was a series of indignities: Indignity #1: Accepting a repair without determining whether they could perform it. The man behind the counter looked at the back of the watch and said the repair appeared simple enough. I left it with him, along with another Movado that needed a standard battery replacement. After an unnecessarily long intake process, I was told both watches would be ready in a few days. Indignity #2: Failing to call when the watches were supposedly ready. Several days passed without any communication. I eventually called and was told that the watches had been repaired and were ready for pickup. Indignity #3: Closing early without notice. I arrived within the store's advertised business hours and within the timeframe I had been given over the phone, only to find the doors locked. A man standing in the repair area motioned for me to call the store. When he answered, he said the store had closed an hour early because of a special event. Indignity #4: Discovering at pickup that the main repair had never been completed. After reluctantly agreeing to "reopen the vault," the employee returned and informed me through the door that the Movado Bold had not been repaired. No one had called to tell me they could not do the work, despite previously telling me that the watches were repaired and ready. Indignity #5: Being met with a rude and dismissive response. When I explained that I should have been informed that they could not repair the watch, the employee retorted, "Well then maybe you should have sent it to Movado!" That is exactly what I would have done had Cassio Jewelry not appeared in my search for an authorized Movado repair shop and had its employees not encouraged me to bring the watch in. Indignity #6: Being made to wait outside in the August heat. The employee took my payment information for the other battery replacement, closed the door, and left me standing outside while he returned to the counter to process the transaction. As a Black man left sweating outside a locked jewelry store in The Woodlands, I felt humiliated and deeply uncomfortable. I could not help noticing the suspicious glances from people passing by. Indignity #7: The basic repair was not performed correctly. I later discovered that even the standard battery replacement had not been completed properly. When replacing the battery in a watch with a chronograph, the technician should verify that the chronograph hands return to zero when reset. That was not done. I will now have to pay someone else to correct the problem. This experience involved poor communication, an incomplete repair, substandard workmanship, an unexpected early closure, and an unnecessarily rude and humiliating interaction. I will not return to Cassio Jewelry, and based on my experience, I cannot recommend taking a watch there for any type of repair.

Ampi was very helpful and knowledgeable in reviewing my pieces for appraisal. Will use their…read moreservices for now on. Very honest.

Professional, accurate, industry trained and respected. Highly recommended. Pricing for getting…read moreresults within 48 hours, and where you can witness inspection is outstanding.