I had a great experience with Hinz Jewelers. Nichole kindly took time to make an appointment with…read moreme to speak about creating on a custom engagement ring. She walked me through the process, and give me recommendations on creating this custom piece. She was very transparent with pricing and gave me a reasonable quote. Overall the environment was very friendly. Mr. Hinz also took time to speak with me about their process. I feel that I could trust them in creating a high-quality piece of jewelry. I would absolutely recommend Nichole & Mr. Hinz for your custom jewelry needs.I appreciate their professionalism.

A great company!! I brought a very special ring in to be sized, the first time it was not the fit…read moreI wanted, so they kept it another week and it came out perfect!!! I am proudly wearing my David Yurman ring that belonged to my mom! The staff was warm and welcoming and never made me feel like I was bothering them - I'm picky lol Definitely recommend for and jewelry repair or even to purchase from. Will definitely be back in the future!!!

Took an old gold bracelet in. Have been customer in past. Asked what it was. Was told that it was…read moregold plated silver. Asked for cleaning. Returned and found not a gold bracelet but silver. Any gold was removed. They wanted $20 for this shoddy service. Poor Poor I'll never return.

Love this place people were so nice and helped me and my wife out without watches and jewelryread more

I was the off-sight staff Gemologist for J Loggins Jewelers for 10 years when Jan was the owner…read more They always paid their invoice on time and treated me with the utmost respect. What a great experience! I miss working for them.

I had 2 rings resized here and was charged $350. Within 2 weeks both of the rings broke where they…read morehad been cut to do the resize. When I took them back I was told I needed to pay another $400. I obviously complained and I was told to leave the store because they felt I was scaring the other customers. There are plenty of other jewelers in the area. I would avoid this one.

Kyle is wonderful. He has great ideas to create the perfect ring. He was so helpful with my wedding…read morering. I look forward to doing more business with him.

I was impressed with the quick response and upfront quotes for my jewelry repairs, which I…read more appreciate.

excellent service, amazing quality - love everything but sad they retired now-- they are greatly…read moremissed

Cay is amazing! This is the only jewelry shop I go to while on the island! She knows a lot about…read moreprecious gems and was so helpful. I will be back!

They don't repair any watch the right way, they fix up one problem in a watch and make another…read moreproblem so one goes back over and over to pay extra yo fix whatever problem in the watch. I don't recommend them after what they did to my Armani exchange watch

Store must've moved because it looks nothing like pics I've seen on Google. Visited over a month…read moreago for a custom ring and sent pics for what I wanted. Took a while to find a suitable stone and waited for when we could see it in person then the jeweler ghosted. Wasted our time here and I'd never recommend anyone else to either.

Business is closed while ago even still have the signs. As of 2/3/2025 I was told that this…read morebusiness is permanently closed. Very disappointing to find this at their store.

I took 4 old watches here and it was only 15 dollars per watch to replace the batteries. Glad I…read morefound this place.

HE WENT TO JARED, BUT WONT BE GOING BACK! Stopped by to have…read morea watch band adjusted, simple move a pin but not remove a link. 5 minute fix cost me $36.99. Rung up as a donation to St. Jude. I'll save this receipt for my CPA to claim on next years tax return as MY charitable donation.

I am extremely disappointed with the customer service I received at Jared in Sugar Land. My…read moreexperience with Orlando was far below what I expected from a jewelry store that promotes professionalism and customer care. From the beginning, the interaction felt dismissive and unwelcoming. Questions were met with short responses, and I felt more like an inconvenience than a valued customer. What should have been an exciting and enjoyable jewelry shopping experience quickly became frustrating due to the lack of attentiveness, communication, and overall customer service. Purchasing jewelry is an important experience, and customers should feel respected and appreciated throughout the process. Unfortunately, this visit left a very negative impression, and because of this experience, I would seriously reconsider returning to this location in the future.