LADIES!!! DO NOT BUY GAS HERE! Would give 0 stars if I could! Go up the street to the next one. The…read moretrash was full so I placed my little bag in the trash can as far as it would go and gave it a shove. I walked into the store so my daughter could use the restroom. The attendant began yelling at me that I should know better and push the trash down. If looks could kill, I'd be dead. I tried to calm him down and said I would push it back down after my daughter got out of the bathroom. There was no way I was leaving her in there alone! He stared me down, stormed out, used his whole body weight to shove the trash down and then continued to continued to stare me down as he stormed back into the gas station. I was very uncomfortable and felt unsafe. Ladies, don't shop here. Gentlemen, if you care about ladies, don't shop here. It's not safe.

I want my neighbors and anyone using this gas station to be aware of a scam I noticed this…read moreHalloween. I asked the storekeeper to charge my debit card for $40, but he quickly charged it for $150. Luckily, I received an SMS notification that the transaction was automatically declined. When I left and later checked, I saw that he had only charged $40 after realizing the larger amount didn't go through. This was the first time I experienced this, and I plan to avoid this business in the future. It's very unfortunate if someone is willing to cheat customers this way. I should also mention that seven years ago, the same thing happened to me at a CITGO store near Walmart on Richmond Highway. Please always ask for a receipt when using lower-security payment cards. Thanks.

place a joke. had me waiting an hour or more for a emissions test on 8/6/25 during my lunch break…read more guy says his computer could not read my car. Mercedes Ml350, passed 3 months ago in a different state. they disrespect my car and left oily foot prints from their shoes just bs the whole time. went next door to shell 15 mins passed. reporing this Exon to the state

I see that this Exxon does not have the rating I think it should on Yelp. I would like to counter…read morethe overall rating with my personal experience as a patron for about a 1 1/2 years. As a broke young professional, I came to this Exxon 3 years ago after I had neglected my car's check engine light for over 8 months. Yes I know, it was stupid but with finances low I chose to put it off instead of dealing with it head first. I brought my car here solely because it was the closest service station to my apartment where I felt my car could MAYBE make it before breaking down (for the love of god my worst nightmare would be broken down in the middle of S. Washington during rush hour. What I didn't expect was the care and respect that the owner gave me. I've been shamed by mechanics before or looked down on as a naive young person. This owner was empathetic and took the time to be completely transparent. When I went home I researched the costs of labor and parts for the services he was going to provide to get my vehicle up and running again and I was honestly getting a very good deal. When I picked my car up the next day the owner then came out to give me the keys and told me that he had a daughter my age with the same car and he was going to make sure it would go for another 100k miles. I cannot tell you how much that made me feel better. Since then I have moved out of state. Since that visit I have only had to have my battery and tires replaced which for my vehicle is pretty average maintenance wise. What I can tell you is that I have made 25 500mi+ road trips this past year in the very same car that I took into this shop thinking I would be told it was a junk car. All I have to say is not only do I trust this establishment but I can easily recommend them to others due to their fair practices and general kindness to their customers.

Was back here again to fuel up. Compared to other gas stations in Alexandria, this is where you'll…read morewant to go to save money. I'm not sure what their taxes on fuel are, but I was happy to pay $3.29 a gallon a few days ago. Then again this is close to some of my fishing spots. That is part of the equation. Location for us men is imperative. It can be slightly challenging getting in and out of here. That's urban driving for you. It's not going to win any beauty or amenities awards. All good as I'm about saving money. My guess is nothing has changed here since the 90's. Pumps work despite the cramped conditions. If in the area, are are budget conscious, this is where you'll want to go.

The cashier lady is so rude and disrespectful all because I wanted to pay cash for my gas ! Not…read morecoming back for sure even tho I live 3 minutes away

Nice and convenient for state inspection, but that has changed over charges and makes up lies about…read morethings to pass inspection hard pass

Sunoco Bell haven has the best customer service and fair prices…read more It's worth a trip to see them and get everything taken care of for your car

The gas prices are cheaper here. There isn't a lot of space. The gas lines extend so you can be on…read morethe "wrong" side of the tank & still be able to reach. The service station stays busy. It is challenging getting to a pump and driving around. But this block seems less sketchy than some DC stations.

I called late at night because I just found out I'll need emissions testing to register my car…read more Even though this station is advertised as "open 24 hours," I got directed to a receptionist who serviced multiple gas stations and couldn't tell me when an inspector would be in at the Old Town location. I asked to be transferred to whoever was on site, and she said she couldn't do that. The receptionist was extremely polite, but didn't have the information to be helpful. After reading another review about the mechanic trying to trick the customer into an unnecessary brake job after an inspection, I'm going somewhere else.

I made a few calls earlier this morning to get prices for state inspections and emission tests…read more When I called here they told me it would cost $8 and they said there was no line. I came around 1 1/2 hours after the call and they pulled my car into the garage for service immediately. They said it would be about 30 minutes so I took a walk in the neighborhood and enjoyed the nice spring weather. I thought the man said it would be $8 for each test/inspection but no! It was $8 TOTAL and they even have a sign outside to advertise that deal too! I came back in 30 minutes and luckily I only needed an inspection so I actually only paid $3 today. I would recommend this place to everyone for these services because they are priced well and work very fast. I will be back in a few months for my $5 emissions test LOL

Had a dead battery I bought from them a year ago. Charles sent a tech to my house to replace it…read moreunder warranty. Best service ever!

Absolutely outstanding customer service. They took great care of my honda. I would highly…read morerecommend them to anyone needing service to their vehicle

I took my 2018 Dodge Durango to Yates Car Wash Detail Center on April 13th to have it cleaned…read morebefore trading it in toward the purchase of a new vehicle. Unfortunately, what should have been a routine $42 car wash turned into a very disappointing and costly experience. After the wash was completed, a supervisor, Marvin Cornejo, brought me over to my vehicle and informed me that they could not get the driver-side window to roll back up. There were also clear signs that the driver-side power window switch had been pried on in an apparent attempt to get the window working again. Prior to bringing my vehicle to Yates, I had never experienced any issues with the windows or electrical system. To their credit, the staff apologized at the time, took photographs of the damage, and completed an incident report. I was told that the owner would be contacting me to discuss the damage and how the situation would be handled. It has now been a week, and I have received no follow-up whatsoever. Because I was trading the Durango in that same day, the damage directly affected the condition of the vehicle and resulted in a $500 reduction in my trade-in value. So, in the end, a $42 wash plus the $5 tip I gave the staff cost me an additional $500. The wash itself was fine, and I understand that accidents can happen. What I find unacceptable is the lack of accountability and follow-through afterward. If your business damages a customer's vehicle, documents the incident, and tells the customer that the owner will contact them, following through should be the bare minimum. Receiving no communication at all only adds insult to injury. I purchased my new vehicle later that same day, and based on this experience, I will not be bringing it to Yates Car Wash Detail Center. Unfortunately, I also cannot recommend Yates to others. Accidents happen. How a business responds when they happen says far more about the business than the accident itself. In this case, the lack of communication and accountability has been extremely disappointing.

Can I give this review 6 stars??…read more My fiat (luckily) broke down next door to Old Town Shell. I didn't have my jumper cables with me, so I walked over to the shop, and Charlie was kind enough to walk over to my car with me. He managed to get my car started, and realized that it only needed a new battery. Charlie and his team happened to have a fiat battery in stock (!!!), changed it immediately, and had me on my way ASAP. I am so lucky to have broken down right next door, and it was even luckier that Old Town Shell happened to be open on a holiday- they even got me back on the road when they were starting to close up for the night. Their prices were also very fair. I cannot thank you enough! I recommend that everyone check out this little shop if your car is in need of some service.

cant believe Shell lets this place muddy thwir good name…read more Pumps don't take credit card. Must pay in advance. Avoid this station.

I have been to this gas station multiple times, but twice to have a flat tire looked at. In both…read morecases, other places had tried to upsell me, but I could always count on the crew at this Shell station to tell me the truth. They've always taken care of me, even during a pandemic. They are also exceptionally friendly! I feel like a valued customer every time I'm there.